Information last verified:
1211 West Market Street, Akron, OH 44313
For more information about senior living options: (844) 490-3973
This is a great little place in beautiful West Akron. Residents love it there. Residents enjoy being there. They have a wonderful experience with residents and staff working together as a team. The nurses and aides are very nice to residents, and the rooms are well liked. The staff are willing to go the extra mile beyond their duties. The nursing staff is attentive; the food tastes like home cooking with fresh salads. Highland Square Rehab has improved, is clean and smells good; the staff are super friendly and management is responsive. Miss Gail at the front desk is an amazing ambassador and a comforting liaison to families. The Halloween parties are enjoyable and the staff are friendly.
The facility has bed bugs and fails to inform residents or their families. The place is a complete dump, with the administration failing to be accountable. Meals are tiny and lack protein, leaving residents underweight. The staff are rude and unresponsive, frequently not answering phones. The facility is dirty and poorly maintained, with basic care neglected. Residents sit in urine and feces for hours. The nursing staff is abusive or incompetent and does not address concerns. The administration should be shut down for neglect and unsafe conditions.Akron Healthcare in Akron, Ohio is best suited for families that want a small, neighborly atmosphere where frontline staff are visible, approachable, and capable of forming real relationships with residents. When care is basic, daily life centers on personal attention, decent home-style meals, and a sense of community fostered by caregivers who will often step in beyond their formal duties. This setting can feel comfortable for residents who value warmth, familiarity, and a slower pace, and for families that can tolerate some variability in administrative responsiveness. Those seeking highly structured oversight, rigorous safety protocols, or uniformly consistent communication should consider alternatives.
Alternatives should be on the radar for families with loved ones who require meticulous accountability and highly reliable operations. Several reviews highlight pervasive issues with administration and communication, including difficulty reaching staff, unanswered calls, and inconsistent follow-through on care plans. Prospective buyers of time and safety should weigh whether the lack of steady administrative clarity could compromise critical decisions, especially for relatives who need frequent updates, clear medication management, and prompt responses to emergencies. If transparency, proactive problem-solving, and a rigidly professional environment are nonnegotiable, the search should extend elsewhere.
From the strongest vantage points, the pros here are tangible and repeatedly cited: attentive nursing and direct-care staff, a sense of teamwork that residents experience as cohesive care, and meals that feel like home cooking. The best reviews describe staff who genuinely care, with aides and nurses who respond with kindness, and a few incident reports where personnel went above and beyond expectations. In practice, this creates moments of genuine comfort and reassurance, a welcome offset to the everyday frictions that surface in any long-term care setting. For residents who prioritize companionship, personal attention, and decent food, these advantages can meaningfully elevate daily life.
Yet the gravity of the negative experiences cannot be ignored, and they rarely feel abstract. Some families report real safety and quality concerns: unresponsiveness to routine requests, poor coordination during admissions, and conflicts between administration and families. Others recount infestations, dirty conditions, inadequate cleanliness, or delays in essential care, serious red flags for anyone evaluating ongoing safety. There are also troubling accounts of overly sedating residents, inconsistent pain control, and disputes over medications or treatments. When such patterns emerge, they undermine trust and clarity about what care will look like day to day, making it hard to predict how a loved one will be treated over time.
Taken together, the positives and the red flags form a clear calculus: the strong point of Akron Healthcare is the human side of care, the staff who know residents, offer companionship, and deliver meals that feel like home. The overwhelming drawback is the potential for communication gaps and administrative missteps that can severely impact safety, responsiveness, and overall quality of life. For families who can be vigilant, visiting frequently, insisting on direct access to care plans, and reinforcing expectations with the facility, the environment can be navigated and managed. For others, especially those needing steady oversight, the weight of reported issues may tilt the balance toward alternatives with a more consistent track record.
Practical next steps before choosing: conduct a through-in-person evaluation focusing on safety and responsiveness (time to answer call bells, ability to locate and deliver essential supplies, and the speed of medical or nursing intervention). Verify the latest Medicare/State inspection results and ask for copies of recent care plans, fall-prevention protocols, and medication administration procedures. Speak with multiple residents and family members about communication experiences and the consistency of staff. Finally, insist on a clear plan for addressing any reputational concerns raised in reviews, from sanitation improvements to accountability for administrative follow-through. Akron Healthcare can work for families who value personal warmth and a responsive front-line team, but it requires careful due diligence and a strong, ongoing oversight commitment from loving, involved relatives. For those who cannot accept ongoing ambiguity in administration or occasional safety lapses, exploring other options will likely yield greater peace of mind.
117 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Akron-Canton Regional (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Akron Healthcare is an assisted living community located in Akron, OH. We offer a wide range of amenities to ensure our residents have a comfortable and enjoyable living experience. Our community features a beauty salon, cable or satellite TV, community operated transportation, a computer center, dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination assistance, outdoor space, private bathrooms, restaurant-style dining, a small library, telephone access, transportation arrangement for non-medical needs as well as transportation to doctors appointments. We also provide a wellness center with various services and Wi-Fi and high-speed internet access throughout the premises.
In terms of care services provided at Akron Healthcare, we offer 24-hour call system and supervision to ensure the safety and wellbeing of our residents. Our staff provides assistance with activities of daily living such as bathing and dressing. We also cater to specific dietary needs including diabetes diets and special dietary restrictions. Medication management is available for those in need along with a mental wellness program.
Our dining options are tailored to meet the special dietary restrictions of our residents. We understand the importance of nutrition and strive to provide delicious meals that meet individual needs.
We believe in creating an engaging environment for our residents by offering various activities and programs. These include concierge services to assist with daily tasks, fitness programs to promote physical wellbeing, planned day trips for socialization opportunities outside the community, resident-run activities allowing individuals to take charge of their own entertainment options and scheduled daily activities for those who enjoy structure and routine.
Akron Healthcare is conveniently located near several amenities including five cafes nearby for residents looking for casual dining options outside the community. There are also two parks nearby providing opportunities for outdoor recreation and relaxation. For medical needs, there are 17 pharmacies and 15 physicians in close proximity to our community. Additionally, there are 27 restaurants nearby offering diverse culinary choices for individuals who prefer eating out occasionally. For spiritual needs, a place of worship is conveniently located nearby. There is also a theater for those interested in cultural and entertainment events. Finally, we are situated close to three hospitals to ensure prompt medical attention if needed.
At Akron Healthcare, we are dedicated to providing a comfortable and enriching assisted living experience for our residents.
Akron Healthcare is located at 1211 West Market Street, Akron, OH 44313 in Summit County, Ohio
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