Portage Trail Village

Pros

• The reviewer expressed hope and optimism when first choosing Traditions At Portage Trail for their mother, believing it to be a decent place.
• The facility has potential to provide meaningful connections for residents, as evidenced by the friendships formed among residents on different floors.
• Some residents, like the reviewer’s mother, are fortunate to have small kitchens that allow them some independence in preparing their own meals.
• The establishment has a long history of service since 1961, indicating experience in housing and services for older adults.
• There is a recognition that pets are technically allowed, which can enhance the living experience for pet-loving residents.

Cons

• The administrator, Josephine H Stanovcak, is perceived as a dictator who falsifies information to avoid dealing with issues directly.
• The elevators are frequently out of service, causing significant inconvenience and raising safety concerns during emergencies.
• The food served is described as unappetizing and inadequate, with residents often denied seconds despite the poor portion sizes.
• The facility is severely understaffed, impacting the quality of care and services provided to residents.
• The policy restricting interactions between different floors creates unnecessary barriers for residents wishing to socialize with friends.
• There is a belief that allowing dogs is more of a marketing strategy than a genuine commitment to resident needs, especially when staff exhibit fears towards them.
• Overall, the marketing promises made by the facility do not align with the actual experience of residents and their families.

Review

When searching for a suitable assisted living facility for an aging loved one, many families seek a place that promises compassion, professionalism, and quality of life. Traditions At Portage Trail, owned by National Church Residences, initially appeared to fit this description. The marketing tagline, which emphasizes their history and commitment to serving older adults since 1961, creates an impression of reliability and care. However, personal experiences suggest that the reality might not align with these promotional claims.

One major concern raised is the management style employed by the facility's administrator, Josephine H. Stanovcak. Described as dictatorial and unapproachable, her leadership has led to frustrations among residents and their families alike. It is alleged that she often provides false information and avoids responsibilities that would require her physical presence beyond her office. This lack of engagement from management can leave families feeling unsupported during critical moments when they need assistance or clarification about services provided.

Elevator maintenance issues further underscore the operational shortcomings at Traditions At Portage Trail. Complaints have been made about frequent outages that hinder residents' mobility—a particularly concerning issue for those dependent on elevators due to limited mobility or medical conditions. During a recent family cookout on Memorial Day, one resident was reportedly stuck in her apartment for over five hours because the elevators were out of service. Such situations pose significant risks; should an emergency arise requiring immediate medical attention, the inadequacies of infrastructure could have dire consequences.

Food quality and nutritional provisions represent another disappointment cited in these reviews. While the facility markets itself as offering three freshly prepared meals daily, many residents describe the food as subpar—comparable to "dog food"—and portions as insufficient for their needs. Even requests for second servings are often denied, leaving some seniors to rely on family members like the reviewer who regularly supplies groceries to ensure adequate nutrition through cooking at home.

Staffing levels at Traditions At Portage Trail also appear problematic; reports indicate that there are numerous job openings listed publicly in local newspapers suggesting chronic understaffing issues within the establishment. This shortage likely contributes to difficulties in delivering necessary care and attention to all residents adequately while fostering a supportive living environment.

Another point of contention arises from policies regarding pets within the facility. Although dogs are technically allowed on-site, some staff members reportedly suffer from cynophobia—the fear of dogs—which complicates interactions between pet owners and employees following workplace protocols about animals present in communal areas. This situation raises questions about hiring practices: why employ individuals who cannot accommodate or coexist with a resident’s pets if such animals are permitted? Furthermore, there appears to be an arbitrary restriction on interaction between upper and lower floors within the building based solely on ownership structure—a policy that stifles social connections among residents who have formed friendships across these divisions.

In conclusion, families searching for appropriate assisted living options should thoroughly consider facilities like Traditions At Portage Trail with caution. Despite its promising marketing messages portraying dedication towards elderly care alongside rich heritage since 1961—the reported experiences signal serious deficiencies in management approachability; infrastructural reliability; meal provision standards; staff availability; animal policy accommodations—and oversight efforts related civic relationships leading down an isolating path rather than genuinely supportive communities nurturing healthy connections among seniors.

Pharmacies

• Walgreens (0.1 miles)
• Market District Pharmacy (0.2 miles)
• Marc's Stores (0.4 miles)
• Discount Drug Mart (1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (2.4 miles)

Restaurants

• Burger King (0.2 miles)
• First Watch (0.3 miles)
• Panda Express (0.4 miles)
• On Tap (1.1 miles)
• Flury's Cafe (1.5 miles)
• Missing Mountain Brewing (2.2 miles)
• R Shea Brewing (2.2 miles)

Theaters

• Cinemark Cuyahoga Falls And Xd (0.5 miles)

Physicians

• Internal Medicine Specialists (0.6 miles)
• Health Care Center Physicians (0.8 miles)
• Akron General Arthritis And Rheumatolgy (1.8 miles)
• Davis Eye Center (1.8 miles)
• Ohio ENT & Allergy (3 miles)
• Nikita Hegde, MD (3.4 miles)
• Person Centered Therapies (3.9 miles)

Hospitals

• Summa Western Reserve Hospital (0.8 miles)
• Summa Akron City Hospital (4.5 miles)
• Akron Children's Hospital (4.6 miles)
• Assurance Health Hudson (6.5 miles)

Cafes

• Molly Brown Cafe (0.9 miles)
• Starbucks (2.3 miles)
• Nervous Dog Coffee Bar (3 miles)
• Nervous Dog Coffee Bar (3.8 miles)
• Biggby Coffee (4.4 miles)
• Cafe Arnone (5.1 miles)
• Starbucks (5.4 miles)

Parks

• Mountain Bike Area (2.1 miles)
• Galt Park (3 miles)
• Summit Lake Park (6.1 miles)

Places of Worship

• Holy Family Catholic Parish Stow Ohio (3.5 miles)
• Grace Church (6 miles)