45 Cathedral Lane, Cuyahoga Falls, OH 44223
For more information about senior living options: (844) 490-3973
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They feel safe in Parkside Manor. Most of the staff are friendly. They met some very nice people. They liked the area very much. The building is really nice. Portage Trail Village has done an amazing job keeping residents safe and healthy from COVID-19. The staff made sure their aunt felt loved by providing cards, flowers, and balloons.
The manager or supervisor is described as a disgrace and in need of help. The building has elevator problems; the only elevator is partially functioning and a second elevator has been broken for weeks. The entry lacks an attendant, leaving the building unsecured and open to anyone. There are reports that employees stole jewelry and pain medication from residents. An aide allegedly harmed a resident, resulting in a permanent limp, and valuables were left unlocked with the TV stolen and disputed charges. The reviewer warns others to avoid the facility for elderly, suggesting it is unsafe and neglectful. The facility is very dirty with bed bugs and health concerns, and the manager reportedly dismissed the complaint. The staff are hard to locate when needed, even though described as friendly.Residents and visitors recount a wide range of experiences at Parkside Manor and surrounding eldercare facilities, blending moments of warmth and community with serious safety and management concerns. A number of people describe living on the 9th floor and navigating an aging building where elevator reliability has been a recurring hassle. One reviewer emphasizes that while the building is old and has had "elevator problems," they have learned to be patient and still feel generally safe, with most of the staff described as friendly. Yet this calm veneer sits atop a crackling undercurrent of frustration about how the place is run and how residents' needs are addressed.
On the management side, the sentiment is sharply mixed and often charged. A keenly frustrated voice says the "manager or the supervisor so absolutely nothing about everything," calling the situation a "disgrace" and insisting that help is badly needed. The dissatisfaction isn't just about occasional inconveniences; it centers on a perceived disconnect between leadership and the day-to-day realities of caring for elderly residents. Several comments paint a picture of a facility where concerns are not always met with action, and where residents feel their safety and comfort are secondary to other priorities. The sense of urgency is amplified by complaints about the building's infrastructure: a single elevator that is "partially functioning," a second elevator that has been "broken for weeks," and an entry with no attendant, creating vulnerability for residents and families. One review notes that the Fire Marshall was notified, and others imply that a broader set of issues could be found if one were to search online, underscoring a perception of systemic problems rather than isolated incidents.
The safety and accessibility concerns extend beyond occasional delays. Several reviewers stress that crowding, long waits for elevators, and a lack of staff presence at key entry points heighten risk for residents, particularly the elderly. One comment highlights a "small entry way leading to the elevator" with "no attendant at entry so anyone can come in or out," a scenario that understandably raises alarms about security and safety. The sense that emergencies could be mishandled or delayed because of structural or operational shortcomings permeates multiple accounts. The overarching impression is that old buildings with aging systems require vigilant maintenance and robust staffing, and some reviewers feel these needs are not being met.
Beyond structural and operational concerns, there are several grave accusations about how residents are treated and protected. A few commenters report deeply troubling experiences, including claims that "the employees stole her jewelry and some of the nurses stole her pain medicine and have been seen dealing outside of this place." Another reviewer mentions a relative's death in the facility and describes a string of troubling events around their belongings - an apartment left unlocked and a TV stolen - and even disputes over payments tied to social security. These accounts, whether accurate or not, contribute to a pervasive fear about elderly safety and the integrity of care and oversight within the building. The repeated undercurrent is a plea for accountability and heightened vigilance to safeguard residents who may be unable to defend themselves.
There are, however, moments of endorsement and positivity that provide contrast to the more alarming anecdotes. Some reviewers acknowledge "very nice people" and describe the area as "really nice" with a "nice building." One account shares a touching celebration: Portage Trail Village is commended for keeping an aunt safe and healthy during the COVID-19 era, culminating in a 106th birthday marked by a large outpouring of cards, flowers, balloons, and even a celebratory visit from the local fire department. Other comments recognize individual acts of kindness and a sense of community, suggesting that, in certain contexts, residents can experience warmth and connection despite systemic shortcomings. A few reviewers also note that, while the facility has flaws, the staff can be friendly and the facility itself has attractive aspects that contribute to a sense of wellbeing.
Cleanliness and maintenance appear as a recurring theme in mixed fashion. One review describes a facility that is "very dirty" with multiple apartments affected by bed bugs, and the manager's response described as dismissive or even mocking. Another reviewer offers a more tempered assessment: "Very dirty and multiple apartments have bed bugs," but argues that with better management and responsiveness, the situation could improve, and that the staff can be friendly even if they are difficult to locate when needed. These threads illustrate the challenge of maintaining high cleanliness standards and reliable staff presence in a building that may be aging and understaffed.
Taken together, the collection of reviews presents a complex tableau. Some residents and families emphasize profound safety concerns, management gaps, and troubling incidents that undermine trust in the facility. Others describe moments of community, kindness, and appreciation for nearby amenities and social support. The diversity of experiences suggests that outcomes may depend heavily on individual staff, shifts, and specific units within the building, alongside broader structural and administrative issues.
In the end, the narratives advocate for cautious decision-making when choosing care for a loved one. Several reviewers explicitly warn others to think twice about placing elderly relatives in this environment, citing safety risks, inadequate staffing, and troubling incidents as reasons for concern. Yet there are also voices that highlight positive human connections, small wins, and the potential for a supportive community within the same facilities. For prospective residents and families, the takeaway is clear: the experience can be deeply uneven, and thorough personal assessment, direct conversations with staff, and careful observation of how safety and housekeeping are managed will be essential to determine whether a given location can meet a loved one's needs.
86 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Hospice AgencyHospice agencies provide compassionate end-of-life care and support for seniors, helping them maintain dignity and quality of life during their final days. They offer specialized medical services, emotional support, and comfort to both the senior and their loved ones. Having access to a hospice agency can greatly improve the overall well-being of seniors as they navigate this difficult transition.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Akron-Canton Regional (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.National Church Residences Portage Trail Village is an assisted living community located in Cuyahoga Falls, OH. Our community offers a range of care services including hospice agency and respite care.
At Portage Trail Village, our residents enjoy a variety of amenities designed to enhance their comfort and well-being. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces, private bathrooms, restaurant-style dining experiences, a small library for quiet reading or book clubs, telephones in each unit for easy communication with loved ones, transportation arrangements (both medical and non-medical), transportation to doctors appointments if needed, access to our wellness center for health-related activities and programs, as well as Wi-Fi/high-speed internet access throughout the community.
Our dedicated care staff provides 24-hour call system support and supervision to meet the needs of our residents. We offer assistance with activities of daily living such as bathing and dressing. For those with specific dietary requirements like diabetes diets or special dietary restrictions due to allergies or preferences, we provide appropriate meal preparation and service. Medication management is also available to ensure the proper administration of medications. Our mental wellness program focuses on promoting emotional well-being and cognitive stimulation.
Residents at Portage Trail Village can enjoy engaging activities such as concierge services for personalized assistance with various needs and requests. We offer fitness programs to encourage healthy lifestyles among our residents. Planned day trips allow residents to explore local attractions and enjoy new experiences. Resident-run activities provide opportunities for socialization and personal fulfillment within the community itself. Additionally, we have scheduled daily activities that cater to different interests and hobbies.
With numerous cafes nearby along with parks for outdoor enjoyment and relaxation in nature's embrace close at hand; convenience is at your fingertips. There are also ample options for pharmacies, physicians, restaurants, places of worship, theaters, and hospitals in the vicinity.
At National Church Residences Portage Trail Village, we strive to provide a supportive and enriching environment for our residents, ensuring their safety, comfort, and overall well-being.
National Church Residences Portage Trail Village is located at 45 Cathedral Lane, Cuyahoga Falls, OH 44223 in Summit County, Ohio
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