Pine Ridge Health And Rehabilitation Center
Save706 Pineywood Road, Thomasville, NC 27360
For more information about senior living options: (844) 490-3973
The staff are very caring and have the heart for what they do. The nurses and CNAs are attentive and genuinely care for residents. The facility is clean, comfortable, and well maintained. The administration and management are strong, sincere, and engaged with residents and families. The new administrator is a welcome addition and actively trains staff. Pine Ridge is amazing; the staff are friendly and welcoming, creating a positive atmosphere. The facility provides proactive care, organized activities, and well-planned meals. Residents describe Pine Ridge as a wonderful place to call home, especially in memory care. Many reviewers would recommend Pine Ridge for placement or for employment.
Pathetic staff and the place smells like feces from time to time. There's no Health or Rehab going on here, it shouldn't be called a "Home." The receptionist is rude. This place shouldn't be in business; the night time staff is trash and neglect their patients. One resident was close to falling off the bed, yelling in agony, and no one came to help. Night time staff is unprofessional and would rather spend time on their phones than tend to the patients. This place is a death sentence. I don't recommend this facility for your loved ones. Understaffed and overworked. This place needs to be shut down.Pine Ridge presents itself in the reviews as a place of sharp contrasts: moments of genuine warmth and professional care juxtaposed with troubling lapses in communication, safety, and daily operations. Across residents, families, and staff, the overarching theme is that the experience here can feel, at times, like a strong, supportive team doing meaningful work, while at other times it can fall short in ways that deeply affect those who rely on it most. The spectrum runs from praise for caring caregivers and clean environments to stark accusations of neglect, poor oversight, and dangerous conditions.
On the positive side, many reviewers paint a picture of a facility that has grown into a strong, attentive community. The management team is repeatedly described as capable and sincere, with leadership that is involved with residents and families and committed to staff development. Nurses and CNAs are praised for their heart and proactive approach to resident well-being - keeping residents well cared for, remembering them by name, and maintaining a clean, organized, and comfortable living space. Several comments highlight that the facility has improved under new leadership, with better training for staff and clearer communication about duties. The dining options and activities are repeatedly cited as thoughtful touches, contributing to a home-like atmosphere that residents appreciate. In short, for many families and staff, Pine Ridge offers a supportive, well-run environment where residents can feel cared for and involved.
Yet the praise is interwoven with warnings and criticisms that cannot be overlooked. A common thread concerns the gap between what is promised and what is experienced in day-to-day operations. Several reviewers flag inconsistent communication among staff, describing a lack of coordination that can leave residents and families unsure about care plans, updates, or changes in staffing. One reviewer notes a disconnect: a place that feels welcoming and active in public spaces may simultaneously reveal gaps behind the scenes when family concerns or medical needs aren't promptly communicated. This tension between front-facing warmth and back-end disorganization is a recurring undercurrent in the narratives.
Safety and quality of care emerge as another area of intense scrutiny. Some comments depict a highly responsive staff that is attentive to the needs of residents in memory care and beyond, with caregivers who know residents' names, provide baths and grooming, and maintain a respectful, compassionate tone. Others recount frightening incidents and chronic understaffing, including reports of nighttime medication administration delays, insufficient nurses on each hall, and staff who appear distracted or overwhelmed. There are vivid accusations of neglect and even threats of formal complaints, with one reviewer describing a resident left on a toilet for an extended period, and another vowing to work to close the facility down based on witnessed neglect. The contrast between these experiences underscores a troubling inconsistency in how care is delivered and monitored.
Cleanliness and the sensory environment are also points of contention. Several reviews emphasize that Pine Ridge can feel clean, organized, and even pleasantly smelling, indicating pride in a well-maintained facility and a comforting atmosphere for residents. But other voices insist that the opposite can be true - reports of foul odors, dirty conditions, and a facility that feels neglected at times. The discrepancy suggests that conditions may vary by area, shift, or day, rather than reflecting a single, uniform standard across the entire campus. The sensory experience - what visitors and residents notice first - clearly contributes to the overall impression of safety, dignity, and quality.
The role of staff conduct and professionalism is another focal point. Some comments speak highly of a dedicated receptionist who, on occasion, can be brusque or rude, illustrating how one negative encounter can color a person's overall view of the facility. Conversely, many praise the receptionist, administrators, and medical records staff for their kindness, accessibility, and clear communication. The leadership's approach to staff development - training new workers, keeping current staff informed, and fostering a culture of accountability - receives notable attention, with several reviewers recognizing that positive changes in management often accompany improvements in resident experience. Still, there are persistent concerns about consistency in how staff interact with residents and families, and about how well the facility enforces policies designed to protect vulnerable residents.
The most intense and emotionally charged moments in these reviews involve personal stakes - family members deciding where to place a loved one, or residents who rely on the staff for basic needs. Some families describe a sense of relief and gratitude when care is attentive, respectful, and patient-centered, especially in memory care units where dedicated caregivers can make a meaningful difference in quality of life. Others recount heartbreak and fear: loved ones left in uncomfortable situations, calls not answered promptly, or signs that basic routines - bathing, feeding, monitoring health conditions - were not being carried out as they should be. In a few cases, reviewers express a willingness to advocate for change or even pursue formal action, signaling that the facility sits at a crossroads between commendable progress and urgent risk.
In the aggregate, Pine Ridge emerges as a facility capable of remarkable kindness, professionalism, and improvement, but simultaneously haunted by inconsistencies that can undermine trust and safety. The stories suggest that drivers of a consistently positive experience include strong, engaged leadership; thorough staff training; clear communication with families; and ongoing attention to cleanliness, activity programming, and appropriate clinical care. The negative experiences, by contrast, point to chronic understaffing in some shifts, lapses in timely medication administration, and situations that have left residents vulnerable or distressed. These elements together create a complex picture: a place with real strengths and real vulnerabilities, where outcomes seem to depend heavily on the particular staff on duty, the time of day, and how responsive the administration is to concerns.
For anyone evaluating Pine Ridge, the picture that emerges is one of careful consideration and due diligence. The facility can offer warmth, organized activities, attentive care, and a meaningful sense of community, especially under strong leadership and committed caregivers. At the same time, potential residents and their families should weigh the importance of consistent staffing, reliable communication, and proven safety practices, and may wish to visit multiple times, speak with current residents and their families, and ask pointed questions about staffing levels, response times, and procedures in memory care and during night shifts. The reviews collectively argue that Pine Ridge has the capacity to be a genuinely caring home for many, but also signals that improvements are needed to ensure every resident experiences that care uniformly and safely.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pine Ridge Health And Rehabilitation Center in Thomasville, NC is a premier assisted living community that offers an array of amenities and care services to enhance the overall well-being of its residents. The facility provides a comfortable and homely environment with fully furnished living spaces and private bathrooms for each resident.
For their convenience, the community offers a range of amenities such as a beauty salon for personal grooming, cable or satellite TV in every room, computer center with Wi-Fi/high-speed internet access, and gaming room for recreational activities. The dining experience at Pine Ridge is delightful with restaurant-style dining in a spacious dining room where residents can enjoy delicious meals prepared by kitchen staff. Special dietary restrictions are also taken into consideration to ensure that individual needs are met.
In terms of activities, residents have access to various options including fitness programs to promote physical health, planned day trips for exploration and adventure, resident-run activities allowing them to engage with their peers and build social connections, and scheduled daily activities to keep them entertained and active.
The care services at Pine Ridge are comprehensive and tailored to meet individual needs. Residents benefit from 24-hour call system ensuring assistance is available whenever required, 24-hour supervision for added safety and peace of mind, assistance with activities of daily living including bathing, dressing, and transfers. Medication management is also provided by trained staff to ensure proper administration. Additional services include transportation arrangement both within the community and non-medical transportation for doctor appointments.
The wellness program at Pine Ridge encompasses mental wellness initiatives that focus on promoting emotional well-being among residents. Furthermore, move-in coordination assists new residents in settling comfortably into their new home.
With a small library for reading enthusiasts, housekeeping services ensuring cleanliness and maintenance throughout the facility, outdoor space providing relaxation amidst nature's beauty, as well as a dedicated wellness center for overall health maintenance – Pine Ridge Health And Rehabilitation Center in Thomasville offers an enriching assisted living experience that prioritizes the comfort, safety, and happiness of its residents.
Pine Ridge Health And Rehabilitation Center is located at 706 Pineywood Road, Thomasville, NC 27360 in Randolph County, North Carolina
Pine Ridge Health And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, plant, windows, daylight, exercise, fitness, healthcare, and more.
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