Valley Nursing Center in Taylorsville, NC

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Valley Nursing Center in Taylorsville, NC

581 Nc Highway 16 South, Taylorsville, NC 28681

For more information about senior living options: (844) 490-3973

4.1 from 53 reviews
5 stars
38
4 stars
2
3 stars
2
2 stars
1
1 stars
10

Skilled Nursing Facility

Overall Review of Valley Nursing Center

Pros

  • pro The staff are friendly, compassionate, and genuinely care for residents.
  • pro The facility is beautiful, clean, and comfortable with a home-like environment.
  • pro The food is restaurant-quality and widely appreciated by residents and families.
  • pro The rehab department is patient, consistent, and diligent in helping residents regain mobility.
  • pro Administration is attentive and goes above and beyond to meet needs.
  • pro Valley is a great place to work and volunteer, with a dedicated team and engaging activities.
  • pro There are ample activities and social opportunities that enrich residents' lives.

Cons

  • pro They couldn't reach anyone in administration for over a week and received no response.
  • pro There needs to be a serious redevelopment in upper management and staff.
  • pro They would not recommend the facility and would give zero stars.
  • pro Therapy was missed on multiple days and consisted of sitting in a wheelchair.
  • pro Staff refused to assist with bathroom trips and belittled the use of a diaper.
  • pro The patient was discharged unable to take a single step unassisted.
  • pro They had to physically carry the patient up two flights of stairs.
  • pro The facility is severely short-staffed, with many bugs and critters crawling around.
  • pro The patient went 15 hours without any medication.
  • pro The DON is racist and patients suffer due to her ignorance.

Review

Valley Nursing Center in Taylorsville is best suited for families that want a warm, home-like environment with a strong emphasis on social programming, good food, and a rehab pathway that can benefit from hands-on family involvement. The facility earns praise for clean surroundings, a lively activity calendar, and staff who are often described as friendly and caring. It can work well for residents who need skilled nursing but also crave engagement, and for families who are prepared to be diligent advocates, monitor care closely, and coordinate with multiple departments to keep rehab on track.

That said, families should consider alternatives if reliability and consistently timely care are non-negotiable. A substantial portion of the reviews flag persistent staffing challenges, including reports of two staff on a floor and missed medication days. Several accounts describe delays in response to call lights, difficulty getting help with bathroom needs, and even situations where basic safety and comfort were compromised. A few criticisms touch on how administrative communication can feel inconsistent, and one review points to a troubling pattern of disrespect or poor treatment at the administrative level. For caregivers who require a high degree of assurances around daily responsiveness, medication administration, and safe, timely assistance, other options may provide greater predictability.

The strongest positives - staff warmth in many shifts, clean, pleasant environments, and the center's robust dietary and activity programs - do offer meaningful value. The rehab and wound-care teams receive frequent commendation, and several families note that the facility's resources support a level of care that can help residents regain function and feel assisted in meaningful ways. There are even stories of veteran patients and families expressing gratitude for specialized care and the hands-on guidance provided by dedicated teams, including those who helped with ventilator-weaning and at-home caregiving. When operations run smoothly, Valley can feel like a well-supported, community-focused place where residents are treated with kindness and meals feel trustworthy and enjoyable.

However, the main cons do not disappear simply because there are bright spots. The frequency and seriousness of staffing gaps undermine the core safety and reliability of daily care. Medication delays, inconsistent bathroom assistance, and the occasional perception of neglect are not minor irritants - they are meaningful risks that can derail rehab progress and daily comfort. The tension between a friendly, responsive spirit in some staff members and the reported shortages on others creates an uneven experience, where some residents flourish while others struggle to receive timely attention. For families whose loved ones depend on punctual care for mobility, continence, and pain management, this inconsistency typically weighs heavier than the positives in many reviews.

To navigate this facility wisely, approach the admission decision with a concrete oversight plan. Ask for current staffing levels on the unit your loved one would inhabit, request a detailed schedule of therapy sessions (including times and therapists), and insist on transparent medication administration protocols. Visit during peak hours to observe call-light response, bathroom assistance, and the overall nurse-aide workflow. Speak with the administrator and the director of rehab about how care plans are communicated to families, how concerns are documented and escalated, and what recent changes have been made to address staffing gaps. Consider talking to current residents or family members about their day-to-day experiences, and examine concrete outcomes in rehab, weight management, and infection control practices.

In the end, Valley Nursing Center is a practical choice for families who value a bright, neighborly atmosphere, strong dietary service, and a rehab-forward environment, provided there is active family involvement and a clear plan to monitor and remedy inconsistencies in care. It is less suitable for those who require guaranteed staffing levels, consistently rapid responses, and unwavering medication safety. For families weighing options, balance the appeal of the center's warmth and programming against the reality of reported staffing challenges, and be prepared to advocate aggressively for quality, reliable care or to explore facilities with a more predictable track record in daily operations.

Features

Housing

  • 183 resident community capacity 183 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Valley Nursing Center in Taylorsville, NC is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, cable or satellite TV, a computer center, a dining room, a fitness room, and a gaming room. Residents can enjoy the outdoor space and garden while taking advantage of the fully furnished accommodations.

Housekeeping services help maintain cleanliness, while move-in coordination ensures a smooth transition for new residents. Private bathrooms offer convenience and privacy. The restaurant-style dining provides delicious meals with options for special dietary restrictions.

Valley Nursing Center also offers various recreational facilities such as a small library and wellness center. Wi-Fi/high-speed internet is available to keep residents connected with their loved ones and the outside world. Community-operated transportation is provided for non-medical purposes as well as transportation arrangements for doctor's appointments.

The care services at Valley Nursing Center are designed to provide round-the-clock assistance and support. With 24-hour call systems and supervision, residents can feel safe and secure at all times. Trained staff members are available to provide assistance with activities of daily living, bathing, dressing, and transfers.

The community offers specialized care such as diabetes diets and medication management. A mental wellness program focuses on promoting emotional well-being among residents. Meal preparation and service ensure that nutritional needs are met.

Valley Nursing Center prioritizes resident engagement by offering concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This encourages social interaction and promotes an active lifestyle among residents.

Overall, Valley Nursing Center provides a comfortable living environment with comprehensive amenities and care services tailored to meet the unique needs of each resident.

Nearby Places of Interest

Parks

  • Lake Norman State Park (21.6 miles)

Restaurants

  • Bojangles' Famous Chicken 'n Biscuits (24.6 miles)

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