Westfield Rehabilitation And Health Center

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  • Interior

    An elderly person engaging in a physical therapy exercise with a ball, supervised by healthcare professionals.

  • Building

    A building entrance with three flags in front, set against a cloudy sky.

  • Trees

    A view of a building with a sign and flag surrounded by trees on a clear day.

  • Healthcare

    A caregiver smiling and interacting with an elderly man holding a glass of water.

  • Rehabilitation

    A healthcare professional assists a patient with physical therapy exercises.

  • Physical Therapy

    A healthcare professional assists an elderly woman with physical therapy exercises using parallel bars.

  • Exercise

    A therapist assists a patient during a physical therapy session using parallel bars.

  • Nursing Home

    A smiling senior man engaged in rehabilitation activities with the assistance of a nurse.

  • Caregiver

    An elderly woman and a caregiver smiling during an occupational therapy session.

  • Nurse

    A healthcare worker assists an elderly man with his coat.

  • Assistance

    A healthcare professional assists a patient with physical therapy exercises using parallel bars.

Westfield Rehabilitation And Health Center

3100 Tramway Road, Sanford, NC 27330

For more information about senior living options: (844) 490-3973

4 from 33 reviews
5 stars
23
4 stars
2
3 stars
0
2 stars
2
1 stars
6

Skilled Nursing Facility

Overall Review of Westfield Rehabilitation And Health Center

Pros

  • pro The staff at Westfield Rehabilitation are wonderful and compassionate.
  • pro Nursing assistants like McKayla notice changes and advocate for patient care.
  • pro Administration staff listen to families and show genuine compassion.
  • pro Emma and Christy provide supportive, compassionate help to families.
  • pro Sachiko, affectionately known as "Happy," is a tireless and kind evening shift aide.
  • pro The rehab team is encouraging and treats patients with kindness.
  • pro The facility is immaculate, clean, and welcoming.
  • pro The physical therapists are skilled and effective in helping patients regain independence.
  • pro Families feel treated like family from the moment they enter.
  • pro Westfield is described by many as a top-notch, well-run facility.

Cons

  • pro The reviewer's initial intake experience and first-day interaction left a negative impression of Westfield.
  • pro The meals did not look appealing, and there were rarely good meals observed.
  • pro There was an incident where a resident screamed for help for over 20 minutes with very little staff available to assist.
  • pro The practice of giving a shot if blood sugar reached 250 was deemed not a good practice.
  • pro A past stay resulted in a staph infection, which was a negative experience.

Review

Westfield Rehabilitation comes across in these messages as a warm, well-run place that truly cares about both patients and their families. Across many voices, the building itself is described as large, clean, and professional, with a vibe that blends the comfort of a hospitable setting with the efficiency and focus of a long-term care and rehabilitation center. Families repeatedly emphasize the sense that they're treated like part of a caring community from the moment they enter, and that the staff's dedication translates into meaningful progress for those receiving rehab services.

The care from frontline staff stands out in multiple accounts. Nursing assistants and nurses are praised for their attentiveness, vigilance, and willingness to go the extra mile. One particularly notable moment involves McKayla, a nursing assistant who noticed a change in her mother's behavior and voiced concerns to the nurse; the nurse listened and acted, resulting in the discontinuation of a medication change. This example is echoed by others who describe the nursing team as hardworking, compassionate, and responsive, quick to address concerns and to support both medical needs and comfort. Families emphasize that the care extends beyond routine tasks, with staff showing genuine concern and proactive communication.

Administrative and support staff also earn high marks for empathy and accessibility. Emma and Christy, in particular, are repeatedly named for listening with compassion when families are feeling discouraged, and for offering reassurance and practical help. The activity director, Noreen, is praised for treating residents like family, a recurring thread that highlights the facility's emphasis on a humane, person-centered approach. Across departments, reviewers note that administration, wound care, CNAs, and therapists collaborate closely, keeping families informed and ensuring that care plans stay aligned with patient needs.

Rehabilitation and therapy teams receive especially strong endorsements. The therapists - both physical and occupational - and, where mentioned, speech-language pathology professionals, are credited with not only instructing but also motivating patients to push toward independence. Specific names surface as markers of exceptional care: Tiffany and a sister ( Jackie was mentioned in one account), TJ for his kindness and evident passion for his work, and a dedicated team that includes a robust therapy gym equipped with tools that facilitate recovery. The consistency of praise for the rehab staff conveys a sense that progress is real and tangible, with patients making leaps and bounds in a relatively short time.

Family experiences converge on the theme of meaningful outcomes and reassurance. Several reviewers describe noticeable improvements in mobility and daily functioning, often within a few weeks, with patients progressing from dependence to self-care and walking again. The overall atmosphere - clean facilities, respectful communication, and staff who coordinate across disciplines - contributes to a sense of security for families facing post-hospital rehab needs. For many, Westfield becomes a place that feels like a reliable partner in recovery, providing both technical care and emotional support to patients and their loved ones.

Of course, there are a few caveats mentioned. A number of reviews acknowledge a rough first impression or hiccups during intake, suggesting room for process improvement in the welcome phase. Food quality is an occasional point of critique, with some reviewers feeling meals could be more appealing or better suited for certain dietary needs. There are also notes about staffing pressures at busy times - an older incident involving a resident's distress on a Saturday - and reminders from families to visit frequently to ensure care remains attentive. These concerns are contextualized by statements that staff are generally hardworking and capable, with any gaps attributed to the realities of high demand rather than a lack of care.

Overall, the sentiment across the accumulative experiences is overwhelmingly positive. Families consistently describe Westfield as a place where care is comprehensive, staff are dedicated, and the environment feels welcoming and professional. Numerous accounts highlight excellent communication, a strong sense of teamwork among nurses, therapists, and administrators, and outcomes that support a successful return to independence for patients. Whether praising the kindness of individual staff members, the effectiveness of the rehab program, or the reassuring presence of a facility that treats patients like family, these reviews collectively portray Westfield Rehabilitation as a highly regarded option for rehab and post-acute care.

Features

Housing

  • 83 resident community capacity 83 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Westfield Rehabilitation and Health Center is an exceptional assisted living community located in Sanford, NC. Our community is designed to provide a comfortable and enriching environment for our residents, with a wide range of amenities and care services to meet their needs.

Residents at Westfield Rehabilitation and Health Center will enjoy a variety of amenities that enhance their daily lives. Our beauty salon ensures that residents can always look and feel their best, while our cable or satellite TV provides entertainment options. Community-operated transportation enables residents to easily access nearby attractions and events, while our computer center allows them to stay connected with loved ones. Our dining room offers restaurant-style dining experiences, and our fitness room promotes active lifestyles. Fully furnished accommodations provide a cozy space for residents, while our gaming room, garden, outdoor space, small library, telephone access, Wi-Fi/high-speed internet, housekeeping services, move-in coordination services ensure that all needs are met.

The well-being of our residents is a top priority at Westfield Rehabilitation and Health Center. Our care services include 24-hour call system and supervision to ensure the safety of our residents at all times. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time. A mental wellness program is available to support the emotional well-being of our residents.

Nutritious meals are prepared based on individual dietary restrictions such as diabetes diets or special dietary needs. Our dedicated staff assists with meal preparation and service according to each resident's preferences.

At Westfield Rehabilitation and Health Center, we believe in promoting an active and engaging lifestyle for our residents. Concierge services are available to cater to their specific needs. Fitness programs help maintain physical health while planned day trips offer opportunities for exploration and socialization. Resident-run activities encourage involvement within the community, fostering meaningful connections among peers.

Overall, Westfield Rehabilitation and Health Center provides a warm and welcoming environment where residents can truly thrive. With our comprehensive care services, extensive amenities, and engaging activities, we strive to ensure that each resident enjoys a fulfilling and enriching assisted living experience.

Nearby Places of Interest

Restaurants

  • KFC (15.4 miles)
  • Bojangles' Famous Chicken 'n Biscuits (15.9 miles)
  • The Twisted Grape (16.6 miles)
  • The Phoenix Bakery Market Cafe (19.5 miles)
  • The City Tap (19.6 miles)
  • Ice Cream Parlor (20.9 miles)
  • Southern Prime Steakhouse (21.1 miles)

Physicians

  • Family Medicine and Acute Care of Sandhills (15.4 miles)
  • All Womens Health Care (19.5 miles)
  • Central Carolina Orthopaedic Associates (19.6 miles)
  • Community Family Medicine (19.8 miles)
  • Pinehurst Cardiology Consultants (20.8 miles)
  • Sandhills Orthotics & Prosthetics (20.9 miles)
  • Frizzell Eric R MD Pinehurst Medical Clinic (20.9 miles)

Pharmacies

  • CVS Pharmacy (15.5 miles)
  • Anderson Creek Pharmacy (18.8 miles)
  • Walgreens (19.6 miles)
  • Walgreens (21.7 miles)
  • Health Innovations Pharmacy (22.4 miles)
  • Moore Drug Company (22.8 miles)
  • Walgreens (22.8 miles)

Parks

  • Rock Ridge Park (16.5 miles)
  • Reservoir Park (18.8 miles)
  • Southern Pines Park (21.1 miles)

Places of Worship

  • Saint Peter the Rock (19.3 miles)
  • Connections (20 miles)
  • Emmanuel Episcopal Church (21.3 miles)
  • Trinity Christian Fellowship (21.6 miles)
  • Spaulding Chapel AME Zion Church (22.2 miles)
  • Kingdom Minded Ministry (22.5 miles)

Cafes

  • Café Diem (20 miles)
  • Aromatic Roasters (20.2 miles)
  • Starbucks (22.3 miles)
  • Starbucks (22.7 miles)
  • Panera Bread (22.8 miles)

Hospitals

  • Unc Chapel Hill (20 miles)
  • Da Vita (22.3 miles)
  • CNS (23.1 miles)
  • Womack Army Medical Center (23.5 miles)

Theaters

  • Carolina Cinemas Sandhills 10 (21.8 miles)

Transportation

  • U-Haul (22 miles)
  • Renaissance Jet (22.5 miles)

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