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4.2 from 40 reviews
5 stars
29
4 stars
3
3 stars
0
2 stars
2
1 stars
6
Overall Review of Westfield Rehabilitation And Health Center
common23 reviews mention this
Staff kindness is a consistent theme
Residents and families repeatedly describe staff as kind and responsive to needs.
Many reviews highlight staff who feel welcoming and respectful, including nurses, aides, therapists, housekeeping, and administration. Several family members say caregivers took their concerns seriously, answered questions, and provided support that went beyond basic care. A few reviews also mention specific moments where staff noticed a change in condition or helped with a safe transfer.
common7 reviews mention this
Rehab therapy support helps residents
Therapy is described as encouraging and helpful for rehabilitation progress.
Multiple reviews describe physical therapists as motivating and supportive during short-term rehab and post-hospital recovery. Families mention seeing improvements like relearning skills for going home safely. One review also emphasizes follow-up treatment beyond physical therapy, while another describes a rehab team helping patients work toward self-care goals.
common10 reviews mention this
Cleanliness stands out in reviews
The facility’s cleanliness is repeatedly mentioned as a positive.
Several reviewers comment that the building looks clean, immaculate, and well-kept. Families specifically describe a clean and inviting environment during stays ranging from weeks to longer periods. A few reviews tie the cleanliness to professionalism and trust in day-to-day care.
caveat5 reviews mention this
Food quality and options vary
Food is sometimes described as unappealing or difficult for special diets.
Some residents and families praise the food, including calling it good and enjoyable. Others report problems, such as meals that do not look appealing or the need to request diabetes-friendly options to avoid blood sugar issues. There are also concerns about how food is prepared for texture needs, and at least one family says they were not satisfied with dietary handling during a longer stay.
caveat6 reviews mention this
Care follow-through and communication get mixed
Some families report missed timeliness and communication issues that affected care.
A handful of reviews describe delays with medications or vital checks, along with long waits for help after pressing call buttons. Others mention communication problems where expectations were not fulfilled, or that discharge planning did not provide enough time to set up needed support. One review recounts an incident involving insufficient staffing during an urgent need, and another describes medical concerns they felt were overlooked.
caveat2 reviews mention this
Laundry and room upkeep are noted
A couple of reviews mention laundry and minor room upkeep problems.
One reviewer mentions missing clothing items during a stay. Another notes a need for room improvements like paint, framing it as the main issue alongside otherwise positive experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
83 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
KFC (15.4 miles)
Bojangles' Famous Chicken 'n Biscuits (15.9 miles)
The Twisted Grape (16.6 miles)
The Phoenix Bakery Market Cafe (19.5 miles)
The City Tap (19.6 miles)
Ice Cream Parlor (20.9 miles)
Southern Prime Steakhouse (21.1 miles)
Physicians
Family Medicine and Acute Care of Sandhills (15.4 miles)
All Womens Health Care (19.5 miles)
Central Carolina Orthopaedic Associates (19.6 miles)
Community Family Medicine (19.8 miles)
Pinehurst Cardiology Consultants (20.8 miles)
Sandhills Orthotics & Prosthetics (20.9 miles)
Frizzell Eric R MD Pinehurst Medical Clinic (20.9 miles)
Westfield Rehabilitation And Health Center on seniors.fyi includes 14 photos including images showing rehabilitation, healthcare, physical therapy, exercise, assistance, flag, nurse, interior, and more.
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Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.
Weight training is vital for seniors to maintain muscle mass, bone density, and overall health, combating age-related declines through customized resistance exercises that enhance balance and well-being. Safe routines should start with realistic goals and proper form, while emphasizing gradual progress and consultations with healthcare providers to ensure safety and effectiveness.
The Sandwich Generation comprises adults managing the dual responsibilities of caring for aging parents and raising children, leading to significant emotional, logistical, and financial challenges. This situation is exacerbated by longer life expectancies and cultural expectations, necessitating effective coping strategies and support resources to alleviate caregiver stress and burnout.
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83 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Clean facility with friendly staff and solid rehabilitation services.
Senior Move Management: Understanding the Role, Value, and Associated Costs
Weight Training for Seniors: Building Strength and Vitality
Understanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers
