Westfield Rehabilitation And Health Center in Sanford, NC
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3100 Tramway Road, Sanford, NC 27330
For more information about senior living options: (844) 490-3973
The staff at Westfield Rehab are described as wonderful, caring, and professional. The rehab team is consistently praised for being encouraging and attentive to patients' needs. The facility is noted for being clean, welcoming, and run like a family feel. Nurses, CNAs, and therapists are repeatedly commended for their dedication and expertise. Residents often show meaningful progress thanks to the dedicated therapy staff. Administration and support staff are cited as attentive and communicative with families.
The lack of communication was very disappointing and promises were repeatedly broken. There were multiple instances of medications being administered late, jeopardizing the patient's health. Some staff were described as incompetent and not consistently attentive to patient needs. Family members reported being ignored or not getting adequate answers to questions. A resident was left waiting for assistance to use the bathroom and experienced incontinence before help arrived. The meals were criticized as unappealing or inappropriately prepared for patients. The facility was accused of prioritizing money over patient care, implying staff did not genuinely care. There were reports of a resident crying out for help for an extended period with insufficient staff available.Westfield Rehabilitation and Health Center in Sanford is best suited for families seeking aggressive post-acute rehab with a strong emphasis on therapy-driven recovery and compassionate, hands-on caregiving. The community's standout attribute is its rehabilitation program, staffed by well-trained therapists and an array of nurses, aides, and clinicians who routinely demonstrate patience, encouragement, and genuine concern. For residents whose primary goal is to regain independence after hospitalization, with a clear pathway back to self-care, Westfield offers a large, clean campus, an expansive therapy gym, and a culture that many families describe as supportive and even familial. If the priority is to achieve meaningful functional gains in a structured environment, this is a dependable choice.
Explicitly, families should consider alternatives if medical oversight and operational consistency are non-negotiable. Several reviews raise red flags for those who rely on highly reliable medication management, prompt response to call bells, and consistently smooth intake and discharge processes. Instances of medications arriving late, inconsistent nurse availability, and communication gaps point to a facility that can, at times, allow critical lapses to slip through. For residents with complex medical regimens, fragile conditions, or a need for near-constant supervision, these gaps can translate into real risk. Also, for families where food quality and nutrition variety are paramount or where dietary restrictions must be met without compromise, Westfield's occasional food-related complaints make alternatives worth weighing.
The strongest offsetting factors are the staff's evident dedication and the rehab-centric approach. Reviewers repeatedly describe caregivers who notice changes in a patient's condition, advocate on their behalf, and involve families in care decisions. Nursing assistants, therapists, and aides are praised for going above and beyond, with several accounts highlighting individuals who delivered compassionate, personalized care and kept families informed. The facility itself is consistently described as clean, well-maintained, and physically welcoming - often likened to an upscale hotel in its appearance and atmosphere. When a patient makes visible progress - regaining mobility, confidence, and willingness to participate in therapy - the positive tone of care is reinforced by a strong therapy program and attentive clinical staff.
However, the cons are not negligible, and they tend to bite at critical junctures. A recurring theme is uneven nursing care and variability in staff responsiveness. Families report waiting too long for assistance, occasional delays in medication administration, and communication that does not always translate into timely, coordinated care. The same reviewers who laud the rehab team sometimes point to administrative or intake missteps that color initial impressions and ongoing trust. Food quality and dietary accommodations surface as another consistent friction point, with some residents or families feeling meals do not meet expectations or medical needs. In addition, a few reviews recount difficult experiences during visits or transitions, reminding prospective families that a well-meaning staff can be undermined by staffing shortages or inconsistent care routines.
In weighing pros against cons, the rehab-focused strengths of Westfield often tilt the balance toward a favorable choice for those whose aim is to restore function and return home. The robust therapy offerings, the caliber of therapists, and the compassionate nursing and support staff are meaningful advantages that frequently translate into tangible improvement for residents. Yet the negative threads - medication timing gaps, variable call-light responsiveness, and reported communication and intake issues - can undermine confidence if left unaddressed. The practical question becomes whether these gaps can be managed through proactive family involvement, explicit care plans, and ongoing conversations with leadership about staffing and processes. For families adamant about consistent medical oversight and flawless daily execution, alternatives may be worth exploring.
Bottom line: Westfield excels as a rehab-first community where the culture of care and the quality of therapy can deliver impressive recoveries and heartfelt, attentive support. It is a compelling option for families who can participate in setting expectations, insist on dependable medication practices, and advocate for prompt, consistent communication. Families with the highest bar for medical precision, steady staffing, and culinary customization may want to compare a couple of neighboring facilities and schedule multiple visits to observe weekday and weekend dynamics. If choosing Westfield, approach it with a proactive plan: request a consistent care team, review the med-pass schedule, verify dietary accommodations, and tour at varying times to gauge real-time responsiveness. In the right circumstances, Westfield can be a strong, trustworthy partner in the delicate journey of rehabilitation.
83 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westfield Rehabilitation and Health Center is an exceptional assisted living community located in Sanford, NC. Our community is designed to provide a comfortable and enriching environment for our residents, with a wide range of amenities and care services to meet their needs.
Residents at Westfield Rehabilitation and Health Center will enjoy a variety of amenities that enhance their daily lives. Our beauty salon ensures that residents can always look and feel their best, while our cable or satellite TV provides entertainment options. Community-operated transportation enables residents to easily access nearby attractions and events, while our computer center allows them to stay connected with loved ones. Our dining room offers restaurant-style dining experiences, and our fitness room promotes active lifestyles. Fully furnished accommodations provide a cozy space for residents, while our gaming room, garden, outdoor space, small library, telephone access, Wi-Fi/high-speed internet, housekeeping services, move-in coordination services ensure that all needs are met.
The well-being of our residents is a top priority at Westfield Rehabilitation and Health Center. Our care services include 24-hour call system and supervision to ensure the safety of our residents at all times. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time. A mental wellness program is available to support the emotional well-being of our residents.
Nutritious meals are prepared based on individual dietary restrictions such as diabetes diets or special dietary needs. Our dedicated staff assists with meal preparation and service according to each resident's preferences.
At Westfield Rehabilitation and Health Center, we believe in promoting an active and engaging lifestyle for our residents. Concierge services are available to cater to their specific needs. Fitness programs help maintain physical health while planned day trips offer opportunities for exploration and socialization. Resident-run activities encourage involvement within the community, fostering meaningful connections among peers.
Overall, Westfield Rehabilitation and Health Center provides a warm and welcoming environment where residents can truly thrive. With our comprehensive care services, extensive amenities, and engaging activities, we strive to ensure that each resident enjoys a fulfilling and enriching assisted living experience.
Westfield Rehabilitation And Health Center is located at 3100 Tramway Road, Sanford, NC 27330 in Moore County, North Carolina
Westfield Rehabilitation And Health Center on seniors.fyi includes 14 photos including images showing rehabilitation, healthcare, physical therapy, exercise, assistance, building, flag, nurse, and more.
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Interior
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Healthcare
Rehabilitation
Physical Therapy
Exercise
Nursing Home
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