Parkview Rest & Retirement

Pros

• Parkview is described as one of the better retirement facilities in Sanford, NC.
• Residents reportedly receive breakfast, lunch, and dinner.
• The facility provides groundskeeping and upkeep of the property.
• Each resident has a dedicated parking space for their personal vehicle.
• Licensed professional caretakers are available to care for residents who have insurance or can pay out of pocket.
• The staff is described as excellent and very loving, giving family members a sense of security.
• A visitor noted that a friend had a nice apartment.
• One reviewer called the facility "amazing."

Cons

• Parkview is described as a bad experience; the reviewer's mother with dementia was pushed into a bathroom in a wheelchair facing the toilet and left that way.
• There was no nurse available to speak with them on admission, despite being told a nurse would review the mother's likes/dislikes and limitations.
• The mother stayed six days and was admitted to the hospital with a UTI and dehydration.
• They were charged over $5,000 for the six-day stay with no partial refund offered.
• The mother spent a week in the hospital after the bathroom incident and passed away.
• The mother-in-law's stay ended with hospitalization, and the facility refused a refund for almost three weeks of fees, described as bad business and completely unacceptable.

Review

Parkview in Sanford, NC has elicited a wide range of reactions from families who have entrusted their loved ones to its care. Some reviewers speak highly of the facility's ambience and the sense of security it can offer, while others recount deeply troubling experiences that linger long after a stay. The stories reflect stark contrasts between comfort and crisis, with personal outcomes shaping the overall impression in very different ways.

One set of accounts centers on a heartbreaking sequence involving a family member with dementia. According to these reviewers, the admission process was chaotic and poorly aligned with what was promised. They describe a scenario in which their loved one was placed into a bathroom in a wheelchair, facing the toilet, and left unattended. The family was told that during admission they would sit down with a nurse to discuss likes, dislikes, and the resident's limitations, but that discussion never happened. They waited for more than an hour and ultimately left without having spoken with a nurse. The resident remained at Parkview for six days and was then hospitalized with a urinary tract infection and dehydration, a crisis that the reviewers attribute, at least in part, to the facility's handling of the admission and routine care. The financial side of the story is equally fraught for this family; they paid more than $5,000 for a short stay and say they were told by administration that there would be no partial refund, a stance that compounded their distress.

The negative incidents extend beyond the initial admission and into the broader trajectory of care. In a later update from the same family, they note that their mother spent a week in the hospital after the bathroom incident and ultimately passed away. This outcome casts a long shadow over the earlier events and colors the reviewer's recollection of Parkview as a place where a preventable crisis may have contributed to a fatal deterioration. The emotional weight of that sequence - dementia, a problematic admission process, a short stay, hospitalization, and a subsequent death - forms a central, cautionary motif in these accounts.

Another reviewer focuses on a different but related grievance: a family member's mother-in-law was admitted for only a brief period before needing hospital care. In this case, the complaint centers on the facility's refund policy. The reviewer contends that Parkview would not refund the money for the time the resident was not there, even though the stay was cut short by hospitalization. The implication is that a substantial portion of the prepaid stay was deemed nonrefundable, which the reviewer characterizes as bad business and completely unacceptable. This account highlights the financial fragility families face when health emergencies interrupt planned arrangements, especially when institutions have rigid refund stances.

Amid these difficult stories, not every note about Parkview is negative, though some are enigmatic in their brevity. One reviewer simply wrote, "Amazing, nothing else," leaving readers to wonder whether that single line reflects admiration, disbelief, or a resigned appraisal. The lack of detail makes this particular sentiment feel provisional, a lone contrasting voice within a chorus of more explicit criticism and concern.

On the more positive side, several statements portray Parkview as a viable option within Sanford's retirement landscape. For families considering an alternative to a private home, apartment living, or a small facility, Parkview is described as one of the better facilities available in the area. Reviewers note that it accommodates a range of living arrangements for residents and offers meals - breakfast, lunch, and dinner - for those who live there. The property is described as having a groundskeeper to maintain the grounds, which contributes to a sense of property upkeep and aesthetic appeal. The notion that residents have a parking space for their own vehicles and that professional caretakers are licensed by the state to provide care adds to the sense that Parkview can deliver a standard of service and oversight expected of a respectable retirement environment for those who can pay or have insurance.

Further glimpses of positive experiences come from direct visits and personal testimonies. One reviewer who visited a friend described the resident's apartment as pleasant, suggesting a respectful and comfortable living space. Another reviewer offered a strong endorsement of the staff, describing them as excellent and very loving, with a sense of security for their father. Taken together, these comments imply that Parkview can realize a high level of personal warmth and attentiveness, especially when the staff are engaged, responsive, and consistent in their interactions with residents and families.

In sum, Parkview's reputation among these reviewers appears to be highly situational. Some families report concrete failures in safety, admission communication, and financial policies, all of which culminate in devastating outcomes and lasting distrust. Others, however, point to a well-maintained facility with nourishing meals, organized living options, and caring staff who make residents feel secure. The range of experiences underscores that, for prospective families, due diligence is essential: directly assess admission processes, review how staff respond to emergencies, inquire about nurse availability and supervision, and understand the facility's policies on refunds and short-term stays. The stories collectively remind us that a retirement or assisted-living decision is deeply personal and can vary dramatically from one resident to the next, depending on staffing, oversight, and the day-to-day care that unfolds behind closed doors.

This part of Sanford, North Carolina offers a variety of amenities and services that would be beneficial for seniors. With several parks nearby, such as Rock Ridge Park and Reservoir Park, there are plenty of opportunities for outdoor recreation and relaxation. The area also boasts a selection of popular restaurants, cafes, and pharmacies for convenient dining options and healthcare needs. In terms of medical care, there are reputable physicians' offices and hospitals within a reasonable distance. Additionally, places of worship are easily accessible for those seeking spiritual fulfillment. For entertainment, there are theaters nearby as well as transportation services like U-Haul and Renaissance Jet for ease of travel. Overall, this part of Sanford provides a well-rounded community with various resources to support senior living.

Parks

• Rock Ridge Park (14.2 miles)
• Reservoir Park (21.1 miles)
• Southern Pines Park (23.4 miles)

Restaurants

• KFC (16.7 miles)
• Bojangles' Famous Chicken 'n Biscuits (17.2 miles)
• The Phoenix Bakery Market Cafe (17.3 miles)
• The City Tap (17.3 miles)
• The Twisted Grape (17.9 miles)
• Carolina Brewery & Grill (18.9 miles)
• Mi Cancun (19.7 miles)

Physicians

• Family Medicine and Acute Care of Sandhills (16.7 miles)
• All Womens Health Care (17.3 miles)
• Central Carolina Orthopaedic Associates (17.3 miles)
• Community Family Medicine (17.6 miles)
• Pinehurst Cardiology Consultants (23 miles)
• Duke Primary Care of Galloway Ridge (23.1 miles)
• Sandhills Orthotics & Prosthetics (23.2 miles)

Pharmacies

• CVS Pharmacy (16.8 miles)
• Walgreens (17.3 miles)
• Anderson Creek Pharmacy (19.7 miles)
• Walgreens (24 miles)
• Health Innovations Pharmacy (24.8 miles)

Cafes

• Café Diem (17.7 miles)
• Aromatic Roasters (17.9 miles)
• Starbucks (24.5 miles)
• Breakaway Cafe (25 miles)

Hospitals

• Unc Chapel Hill (17.7 miles)
• Da Vita (24.6 miles)

Places of Worship

• Saint Peter the Rock (21.5 miles)
• Connections (22.2 miles)
• Emmanuel Episcopal Church (23.6 miles)
• Trinity Christian Fellowship (23.8 miles)
• Spaulding Chapel AME Zion Church (24.4 miles)
• Kingdom Minded Ministry (24.6 miles)

Theaters

• AMC DINE-IN Holly Springs 9 (24 miles)
• Carolina Cinemas Sandhills 10 (24.1 miles)

Transportation

• U-Haul (24.3 miles)
• Renaissance Jet (24.8 miles)