Pruitthealth

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Pruitthealth

Pruitthealth

3900 Paul J Helms Dr, Monroe, NC 28110

For more information about senior living options: (844) 490-3973

1.3 from 8 reviews
5 stars
0
4 stars
0
3 stars
0
2 stars
2
1 stars
6

Skilled Nursing Facility

Overall Review

Cons

  • pro The facility provides poor service, with residents often waiting excessively for assistance and care.
  • pro Staff members do not respond to call bells, leaving patients unattended for long periods.
  • pro Patients are often left in wet conditions and receive inadequate medical treatment for issues like yeast infections.
  • pro The administration is unresponsive and avoids contact with family members seeking answers about patient care.
  • pro Nursing staff display laziness regarding patient care and fail to take necessary actions when required.
  • pro There are serious concerns about hygiene, as soiled linens are left unattended, leading to unsanitary conditions.
  • pro Medical staff fail to keep families informed about the health status of patients or provide timely updates on treatment plans.
  • pro Patients experience neglect, such as being told they can “pee in their pants” instead of being taken to the restroom properly.
  • pro There are reports of outdated food being administered through feeding tubes, causing health risks for patients.
  • pro Confidentiality is compromised by staff discussing patients' healthcare information inappropriately in public areas.

Review

The reviews of Pruitt Healthcare in Monroe paint a deeply concerning picture of the care provided to residents, including serious deficiencies in services that are expected from such facilities. Many families report high levels of dissatisfaction due to various issues ranging from delayed assistance to a lack of proper medical care. These recurring problems not only compromise the quality of life for the residents but also pose significant risks to their health and well-being.

Numerous complaints highlight that staff members frequently fail to respond to call bells, leaving patients waiting for extended periods before receiving any help. Families express frustration when their loved ones, like the reviewer’s father, must beg for basic services such as getting out of bed in the morning or even being taken to meals. In some cases, residents have waited for hours before being attended to or moved from one space to another—an unacceptable situation for individuals who rely on staff for daily activities. This negligence suggests a systematic issue with staffing levels and training at the facility.

In addition to delays in assistance, reports indicate alarming lapses in hygiene and health monitoring standards. One family noted how their mother was often left wet, which can lead to serious infections or skin breakdowns if not addressed promptly. Furthermore, there are claims about failures in administering medications appropriately; one resident suffered from an untreated yeast infection due to staff indifference toward treatment options. Families have voiced concerns over poor communication relating to medication management and overall patient care strategies. For instance, doctors would not communicate timely updates regarding necessary treatments or changes in condition.

Equally distressing are accounts of physical incidents occurring within the facility without adequate explanation or accountability from staff members. A mother reportedly fell out of bed while under care, leading to injuries that were exacerbated by negligence—such as remaining on the floor without assistance for an unknown period. This incident raises serious questions about adherence to safety protocols within the facility and suggests inadequate staff oversight during critical hours.

The inadequacy extends beyond typical caregiving into dietary concerns as well; there are allegations that patients received expired food intended for feeding tubes—an egregious violation considering nutritional needs are vital for recovery and general health maintenance. Some families reported prolonged periods without nutrition when feeding tubes became clogged, further highlighting a failure in both administrative management and medical attention that could lead to dire consequences.

Finally, frustrations abound regarding management practices at Pruitt Healthcare Monroe; family members report that administrators evade direct communication and fail to address complaints adequately through established procedures. Claims have been made about instances where sensitive patient information was discussed openly among non-medical personnel present in rooms—violating privacy rights protected under HIPAA regulations. The culmination of these experiences has led many families urging others not to entrust their loved ones' care into this facility—a sentiment echoed by multiple reviewers who document similar grievances with consistency.

In conclusion, it is evident from these reviews that Pruitt Healthcare Monroe struggles significantly with providing adequate care for its residents—a concern shared among many families who fear for their loved ones’ safety and well-being while residing there. From neglectful service delivery and unsatisfactory communication surrounding medical treatment plans to outright unsafe conditions leading to injury—all these factors contribute greatly to an overwhelmingly negative perception of this nursing facility's competency and ethical responsibility towards its patients.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Care Services

  • High acuity care High acuity care

Description

Pruitthealth in Monroe, NC is an assisted living community that provides exceptional care and support to its residents. Nestled in a peaceful neighborhood, this community offers a tranquil and welcoming environment for seniors seeking a comfortable and secure place to call home.

With two pharmacies nearby, Pruitthealth ensures easy access to medications and necessary healthcare supplies. The close proximity of these pharmacies allows for efficient prescription refills and prompt medical attention whenever needed.

Additionally, with two physicians located nearby, residents have the convenience of receiving comprehensive healthcare services without having to travel far. These experienced doctors are readily available to address any medical concerns or provide regular check-ups, ensuring that residents receive personalized and attentive care.

As for dining options, Pruitthealth is surrounded by three nearby restaurants that offer a variety of delicious meals. Whether residents prefer casual dining or want to indulge in gourmet cuisine, they can easily explore these local eateries that cater to diverse tastes and dietary preferences.

At Pruitthealth in Monroe, NC, residents can enjoy a vibrant lifestyle while receiving top-notch care from dedicated staff members. This assisted living community strives to enhance each resident's well-being by fostering independence, promoting social interaction, and providing a range of amenities and services tailored to individual needs.

Nearby Places of Interest

Located in Monroe, North Carolina, this area offers a variety of amenities that may be appealing for seniors looking for a comfortable and convenient living environment. With several family physicians, pharmacies, and restaurants within close proximity, access to healthcare and dining options is readily available. Additionally, there are cafes where you can enjoy a cup of coffee or a meal with friends. For those who seek spiritual fulfillment, there are several places of worship nearby. If you enjoy outdoor activities, there are parks where you can relax and enjoy nature. And if you're interested in entertainment, there are theaters where you can catch a movie. Overall, this part of Monroe offers a mix of healthcare services, dining options, recreational activities, and entertainment venues that could make it a desirable location for senior living.

Physicians

  • Sun Valley Family Physicians (2.3 miles)
  • Lake Park Family Practice (4.6 miles)
  • Kanelos Dino P MD (7.9 miles)
  • Center For Wellness (9 miles)
  • Waxhaw Family Physicians & Sports Medicine Center (9.2 miles)
  • Novant Psychiatry (10.5 miles)
  • Piedmont Plastic Surgery & Dermatology (10.5 miles)

Restaurants

  • McDonald's (4.3 miles)
  • Chick-Fil-A (4.4 miles)
  • Chick-Fil-A (4.9 miles)
  • Lam's Kitchen 祖家小厨 (7.7 miles)
  • Carolina Ale House (8.5 miles)
  • DeSano Pizzeria Napoletana (8.5 miles)
  • Chuy's (8.5 miles)

Pharmacies

  • CVS Pharmacy (4.5 miles)
  • Walgreens (4.9 miles)
  • CVS Pharmacy (7.4 miles)
  • Walgreens (8.8 miles)
  • Walgreens (8.9 miles)
  • CVS Pharmacy (8.9 miles)
  • CVS Pharmacy (8.9 miles)

Cafes

  • The Collective Cafe (8.3 miles)
  • Panera Bread (8.6 miles)
  • Starbucks (8.7 miles)
  • Panera Bread (8.7 miles)
  • Starbucks (10.6 miles)
  • Starbucks (13.2 miles)
  • Panera Bread (13.4 miles)

Places of Worship

  • Idlewild Baptist Church (9.1 miles)
  • Providence Presbyterian Church (9.3 miles)
  • Bethlehem United Methodist Church (9.8 miles)
  • Carmel Baptist Church (9.9 miles)
  • Greater Grace Community Missionary Baptist Church (11.3 miles)
  • Barnful of Quilts (11.4 miles)
  • Calvary Church (11.8 miles)

Parks

  • Why Not An American Ark (9.8 miles)
  • Blakney Park (11 miles)
  • Walnut Creek Park (12.5 miles)
  • Bridgemill Park (14.2 miles)

Theaters

  • Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (11.5 miles)
  • Redstone 14 (13.2 miles)

Frequently Asked Questions

Where is Pruitthealth?

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