Piney Grove Nursing And Rehabilitation Center

Pros

• The staff at Piney Grove Nursing Center is noted for being friendly, personable, and diligent in their care for residents.
• Residents have access to a variety of engaging activities, including playing cards and musical opportunities like piano, which help enhance their quality of life.
• Many reviewers appreciate the cleanliness of the facility, stating that they have not encountered any unpleasant odors or visible dirt during their visits.
• Family members express gratitude for the updates and communication from the staff regarding their loved ones’ care.
• There are positive observations about the administration and staff working collaboratively to provide excellent care for residents in difficult situations.

Cons

• The residents are often left without proper care, such as not receiving water or assistance with feeding.
• The facility's cleanliness is questionable, with reports of dirty and sticky floors in the rooms.
• Staff communication is poor, with phone calls frequently going unanswered and complaints being ignored.
• Many CNAs feel overworked and underappreciated, leading to a negative atmosphere among staff.
• Residents have experienced loss of personal belongings and inadequate assistance when they call for help.
• The facility is understaffed, particularly on weekends, resulting in substandard care for residents.
• Meals served to residents are described as barely edible and often cold due to inadequate staffing.
• Families report that their loved ones have been neglected regarding basic hygiene and bathing needs.
• The management seems indifferent to the needs of both residents and staff, focusing more on profits than care quality.
• Overall, many families express a lack of trust in the facility's ability to provide adequate care for their loved ones.

Review

Piney Grove Nursing and Rehabilitation Center has received a myriad of reviews that present a deeply divided perspective on the quality of care provided to its residents. On one hand, some family members have expressed satisfaction with the attentive staff and various activities available to residents, noting their loved ones’ enjoyable experiences. Positive feedback highlights the absence of unpleasant odors within the facility and the cleanliness maintained throughout. For example, one reviewer noted that their cousin was engaged in playing cards during a visit, indicating an active social life and opportunities for engagement within the community. Additionally, they appreciated how staff members communicated regularly about their relatives’ well-being, ensuring family members were updated on any changes or events.

Conversely, numerous reviews reveal significant dissatisfaction regarding staffing levels and overall care. Many family members voiced concern over understaffing as a critical issue affecting resident care quality. One review bluntly stated that caregivers often struggled to meet even basic needs due to being overwhelmed by high patient-to-staff ratios. Complaints included residents being left unattended for extended periods and experiencing dire situations like urine-soaked briefs, leading families to feel that their loved ones were not treated with dignity or respect. Another review lamented that issues such as lost belongings also plagued the facility’s reputation, showcasing poor management in handling personal items belonging to residents.

The shared sentiments among dissatisfied reviewers pointed towards management's lack of accountability and responsiveness when issues arose. Families expressed frustration over unreturned phone calls, vague excuses for inadequate care responses, and overall disorganization within the facility. One commenter explicitly warned potential visitors never to leave their loved ones without consistent monitoring because neglectful behaviors persisted unchecked when families weren't present—indicating a troubling environment where oversight seemed necessary to ensure their loved ones received appropriate attention.

Further concerns were raised about employee morale within Piney Grove Nursing Center itself. Several reviews suggested that many Certified Nursing Assistants (CNAs) appeared exhausted or unhappy during shifts, raising questions about job satisfaction amidst challenging working conditions marked by low pay and high turnover rates among staff members. Observations indicated that even though many caregivers genuinely cared for the residents they served, systemic issues related to staffing shortages often prevented them from delivering adequate support consistently.

Notably, a few voices stood out amidst this sea of mixed feedback: those who had positive experiences reported witnessing strong teamwork among staff members who shared camaraderie while focusing on improving residents' lives during visits. Some praised various engaging activities organized by dedicated staff—such as movie nights and arts & crafts—which added vibrancy to daily routines for residents who might otherwise face isolation or boredom in nursing homes.

Ultimately, these conflicting narratives surrounding Piney Grove illustrate an urgent need for improvement across multiple dimensions: addressing staffing concerns proactively; enhancing communication between management and families; maintaining hygiene standards; prioritizing well-being through dignified care routines; and fostering an environment where both employees can find fulfillment in their roles while providing compassionate care daily. As potential clients consider housing options for loved ones in long-term care settings like Piney Grove Nursing Center, weighing these diverse perspectives will be essential in making informed choices reflective of each individual's unique needs and expectations.

Restaurants

• McDonald's (4.5 miles)
• Cracker Barrel Old Country Store (4.7 miles)
• McAlister's Deli (9.1 miles)
• Chick-Fil-A (9.2 miles)
• Porterhouse Burger Company (9.3 miles)
• Chicken Salad Chick (9.5 miles)
• Salsarita's Fresh Mexican Grill (9.5 miles)

Pharmacies

• Express Scripts Holding Co. (6.1 miles)
• Walgreens (7.3 miles)
• Walgreens (9.4 miles)
• CVS Pharmacy (10.2 miles)
• Walmart Pharmacy (10.8 miles)
• Walmart Pharmacy (10.8 miles)
• CVS Pharmacy (11.4 miles)

Parks

• Union Cross Park (7.4 miles)
• Salem Lake Trail (7.5 miles)
• Miller Park (12.3 miles)

Places of Worship

• Immaculate Heart of Mary Catholic Church (7.6 miles)
• St John's Lutheran School (12.7 miles)
• Christ United Methodist Church (13 miles)
• Lindley Park Baptist Church (13.2 miles)

Hospitals

• Bethany Cardiology (9 miles)
• Wake Forest Univ Bapt Med Center (10.8 miles)
• WFBH Ardmore Tower (11.6 miles)

Cafes

• Panera Bread (9.1 miles)
• Krankies Coffee (9.9 miles)
• Starbucks (10.8 miles)
• Starbucks (11.1 miles)
• Starbucks (11.3 miles)
• Starbucks (13.1 miles)
• Starbucks (13.1 miles)

Theaters

• Regal Palladium & IMAX (9.3 miles)
• AMC CLASSIC Greensboro 18 (12.1 miles)
• Regal Greensboro Grande & RPX (13.5 miles)

Physicians

• Northwest Pediatrics (10.2 miles)
• Eagle Family Medicine (10.3 miles)
• Eagle Family Medicine at Brassfield (11.5 miles)
• LeBauer HealthCare at Brassfield (11.6 miles)
• Skin Surgery Center (11.6 miles)
• Nh New Garden Med Asso (11.7 miles)
• Guilford Family Dentistry (11.8 miles)