Information last verified:
250 Pitt Street, Kernersville, NC 27284
For more information about senior living options: (844) 490-3973
This community is best suited for families seeking a small, home-like assisted living where caregivers deliver highly personalized, hands-on care and residents benefit from a peaceful, welcoming setting. It tends to attract seniors who prize relationship-focused attention over campus size, and who appreciate staff going the extra mile to coordinate medical and dental appointments. Price-wise, it often presents a more affordable option than pricier facilities that still offer strong care, making it appealing to families who value quality care without paying top-tier market rates. The environment supports calm, steady living, with a sense that staff know residents well and treat them as individuals rather than room numbers. For families prioritizing warmth and attentiveness, this community can feel like the right fit.
However, this is not a universal solution. Those who require flawless administrative reliability and consistently proactive communication should closely scrutinize alternatives. A pattern of management-related shortcomings has appeared in several accounts, with families reporting gaps in responsiveness and communication from certain leaders. If dependable, transparent administration is non-negotiable, it is prudent to compare how different communities handle family updates, care coordination, and issue resolution before committing. In short, the strongest fit will be families willing to tolerate occasional administrative unevenness in exchange for intimate, person-centered care on the floor.
On the plus side, the most compelling pros center on care quality and a truly homey atmosphere. Families repeatedly describe a warm, welcoming environment with well-tended grounds, flowers, birds, a koi pond, and inviting communal spaces, that reduce stress and foster a sense of normalcy. The care model emphasizes staying connected to medical and dental appointments, with staff who actively facilitate treatment plans rather than letting gaps develop. The small, family-like setting appears to support stronger relationships between residents and caregivers, translating into moments of genuine improvement in mood and overall well-being, as one resident’s care trajectory has shown over years.
The downsides are real and cannot be dismissed. The primary concern across reviews is inconsistent management performance, particularly in areas of communication and follow-through. One reviewer described management as the weakest link, citing ghosted messages and a lack of timely support. A separate critique notes that while routine care on the floor remains competent, the leadership layer can create uncertainty for families trying to understand what is happening with a loved one’s welfare. These administrative issues can undermine otherwise solid daily care, especially when families rely on steady updates, clear care plans, and predictable problem resolution.
Nevertheless, the strong on-the-ground care and the home-like culture offer meaningful offset to the management gaps when addressed proactively. The key is to bring in a dedicated point person, whether a family liaison or a customized care-coordination plan, and demand regular, written updates on medical appointments, changes in condition, and activity schedules. Residents benefit most when families visit with an agenda, meet the administrator or designated coordinator, and leave with a concrete contact for weekly check-ins. In practice, the facility can deliver exceptional day-to-day life if families set clear expectations, insist on accountability, and insist on timely communication as part of the admission agreement.
In the end, Shuler Health Care/Record Villa presents a practical choice for families prioritizing intimate, attentive care within a serene, homelike frame. It is a compelling option for those who can tolerate occasional administrative gaps in exchange for exceptional personal attention, a peaceful environment, and a track record of meaningful caregiver-resident connections. Those whose decision hinges on unwavering administrative consistency or who require rigorous, transparent governance may want to explore alternatives or enter with explicit remedies in place, such as a named care coordinator, guaranteed update frequencies, and a clear escalation path. For families that can balance the strengths with the administrative caveats, this community offers a credible, even compelling, home for a loved one in need of steady, compassionate daily care.
Located in Kernersville, NC, Shuler Health Care/Record Villa is a board and care home that offers a comfortable and supportive environment for seniors. Our community provides personalized care services to assist residents with their activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention.
At Shuler Health Care/Record Villa, we understand the importance of nutrition in maintaining overall well-being. Our dining room serves delicious meals prepared according to special dietary restrictions, including diabetes diets. Residents can enjoy their meals in a pleasant and social atmosphere.
To ensure a hassle-free move-in process, we offer move-in coordination assistance. Our fully furnished accommodations provide a cozy and inviting space for residents to call home. Housekeeping services are provided regularly to maintain cleanliness and tidiness.
Our community features outdoor spaces where residents can relax and enjoy fresh air. We also provide amenities such as telephone and Wi-Fi/high-speed internet to keep our residents connected with their loved ones.
Engaging in meaningful activities is an important aspect of senior living. At Shuler Health Care/Record Villa, we offer scheduled daily activities that cater to different interests and abilities. These activities promote socialization, mental stimulation, and physical wellness.
For added convenience, transportation arrangements are available for medical appointments. Additionally, two restaurants are located nearby for residents who wish to explore dining options outside of our community.
With its exceptional care services, comfortable accommodations, and engaging activities program, Shuler Health Care/Record Villa is a welcoming assisted living community where seniors can thrive and enjoy their golden years surrounded by compassionate support.
Shuler Health Care/Record Villa is located at 250 Pitt Street, Kernersville, NC 27284 in Guilford County, North Carolina
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