Shuler Health Care/Record Villa

250 Pitt Street, Kernersville, NC 27284

For more information about senior living options: (844) 490-3973

3.5 from 10 reviews
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Assisted Living Board and Care Home

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    Overall Review of Shuler Health Care/Record Villa

    Pros

    • pro The small, family-like setting at Shuler Healthcare maintains a high level of care.
    • pro The staff go above and beyond to get residents to medical and dental appointments.
    • pro The environment is welcoming and feels like home.
    • pro The grounds are beautiful, with flowers and birds, including a koi pond and a picnic area.
    • pro Residents feel happier and more at ease, with some saying they feel like a million bucks.
    • pro Staff members Greta, Kayla, and Brandon are appreciated for their kindness and hospitality.
    • pro Shuler Healthcare is a blessing for families and their loved ones.

    Cons

    • pro The reviewer described the management as the worst incompetent management they have ever worked with.
    • pro They criticized Lee for a lack of support and communication, noting that Lee had ghosted them and disregarded messages about their friend's wellness.
    • pro They described competing facilities as depressing 'come to die' type places.

    Review

    Across several firsthand accounts, Shuler Healthcare emerges as a place where care feels personal, attentive, and deeply human. One family recalls their mother receiving excellent care for more than six years, a span that stands in contrast to visits they made to other facilities that charged two to three times as much. In their words, Shuler maintains a small, family-like setting that translates into a higher level of care. The staff are described as going above and beyond to ensure their mother could attend medical and dental appointments, a detail that underscored for them the dedication and logistical support that set Shuler apart from other options they considered.

    Another reviewer shares a more recent, equally heartfelt impression: their mother was moved into Shuler only a couple of weeks prior, and the happiness they've seen since the move is striking. They emphasize the "welcoming" environment and the excellent care that has continued to accumulate as the new arrangement settles in. The sentiment is clear: the place feels right, and the care received so far has been meaningful enough to bring relief and peace of mind to the family. Their appreciation is framed around the immediate emotional impact on their loved one and the sense of a supportive, uplifting living situation.

    There is also a blunt, short critique among the reviews that contrasts with the otherwise glowing tone. The reviewer states, "Wouldn't have gave a star but made me," followed by a terse assessment that the management is the worst incompetence they've encountered. This voice highlights a frustration with leadership that sits apart from the care and warmth described elsewhere. It serves as a stark reminder that even among overwhelmingly positive experiences, perceptions of management can color the overall impression of the facility.

    On a more expansive positive note, another testimonial describes Shuler as a blessing after comparing it to several assisted living and nursing facilities they visited earlier. The reviewer paints a vivid picture of a place that feels like home the moment you arrive. They praise the campus atmosphere - grounds full of flowers and birds, a koi pond to relax by, and a picnic area - that contributes to a peaceful, homey vibe. The reviewer's mother goes from feeling sad to a renewed sense of vitality, even joking that she "feels like amillion bucks." Expressions of gratitude flow toward specific staff members, with thanks extended to Greta and Kayla for welcoming the mother, and to Brandon for making the family feel at home. The overall message is that Shuler provides a serene, supportive environment that nurtures both the resident and those who visit.

    Yet another review offers a more tempered view, rating the experience at two stars. The reviewer concedes that their friend remains alive and is able to live in a clean environment and receive occasional care, but the drag of poor communication and support undercuts the otherwise positive aspects. The focal point of disappointment centers on Lee, who is described as having been helpful at one time but who has, in the past year, stopped responding to messages and failed to engage in conversations about the friend's wellness. The sentiment is that, while the facility has redeeming qualities and capable staff in some interactions, the lack of consistent communication from management - even after earlier periods of assistance - diminishes the overall experience for this reviewer.

    Taken together, these perspectives sketch a nuanced portrait of Shuler Healthcare. Many families speak to the high quality of care and the strong, personal attention their loved ones receive, often highlighting the small, intimate atmosphere that feels more like a family home than a clinical setting. The grounds and amenities - the flowers, birds, koi pond, and picnic space - are repeatedly cited as contributing to a tranquil mood and a sense of well-being that extends beyond routine medical attention. The ability of staff to coordinate appointments and advocate for residents' needs also stands out as a recurring strength, underscoring a commitment to comprehensive, attentive care.

    At the same time, the collective voice signals that reliability in leadership and communication remains a critical area for improvement. While many staff members are praised - Greta, Kayla, and Brandon among those named with warmth - the occasional critique about management, and specifically about Lee, points to a disconnect that can affect the experience of families seeking reassurance and prompt updates. The juxtaposition of heartfelt gratitude for compassionate care with concern over unresponsive administration suggests that Shuler's strengths lie in its direct caregiving and community vibe, but there is room to enhance the consistency and timeliness of managerial support.

    If one were to draw a message from these experiences, it would be this: Shuler Healthcare appears to deliver deeply meaningful, person-centered care that can transform a resident's daily life into something more comfortable and hopeful. For many families, the environment feels welcoming, peaceful, and dignified, with staff who go the extra mile to facilitate appointments and maintain a home-like atmosphere. Yet for others, the reliability of communication and the steadiness of leadership remain crucial factors that influence overall satisfaction. The prevailing takeaway is a facility that excels in care and atmosphere, with opportunities to further strengthen its administrative responsiveness to match the quality of the care its residents receive.

    Features

    Housing

    • 12 resident community capacity 12 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Piedmont Triad International (8 miles away) Piedmont Triad International (8 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Located in Kernersville, NC, Shuler Health Care/Record Villa is a board and care home that offers a comfortable and supportive environment for seniors. Our community provides personalized care services to assist residents with their activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention.

    At Shuler Health Care/Record Villa, we understand the importance of nutrition in maintaining overall well-being. Our dining room serves delicious meals prepared according to special dietary restrictions, including diabetes diets. Residents can enjoy their meals in a pleasant and social atmosphere.

    To ensure a hassle-free move-in process, we offer move-in coordination assistance. Our fully furnished accommodations provide a cozy and inviting space for residents to call home. Housekeeping services are provided regularly to maintain cleanliness and tidiness.

    Our community features outdoor spaces where residents can relax and enjoy fresh air. We also provide amenities such as telephone and Wi-Fi/high-speed internet to keep our residents connected with their loved ones.

    Engaging in meaningful activities is an important aspect of senior living. At Shuler Health Care/Record Villa, we offer scheduled daily activities that cater to different interests and abilities. These activities promote socialization, mental stimulation, and physical wellness.

    For added convenience, transportation arrangements are available for medical appointments. Additionally, two restaurants are located nearby for residents who wish to explore dining options outside of our community.

    With its exceptional care services, comfortable accommodations, and engaging activities program, Shuler Health Care/Record Villa is a welcoming assisted living community where seniors can thrive and enjoy their golden years surrounded by compassionate support.

    Nearby Places of Interest

    Restaurants

    • McDonald's (4.2 miles)
    • Cracker Barrel Old Country Store (4.4 miles)
    • McAlister's Deli (8.9 miles)
    • Chick-Fil-A (8.9 miles)
    • Porterhouse Burger Company (9 miles)
    • Chicken Salad Chick (9.2 miles)
    • Salsarita's Fresh Mexican Grill (9.3 miles)

    Pharmacies

    • Express Scripts Holding Co. (6.1 miles)
    • Walgreens (7.2 miles)
    • Walgreens (9.1 miles)
    • CVS Pharmacy (10 miles)
    • Walmart Pharmacy (10.6 miles)
    • Walmart Pharmacy (10.7 miles)
    • CVS Pharmacy (11.2 miles)

    Parks

    • Union Cross Park (7.2 miles)
    • Salem Lake Trail (7.4 miles)
    • Miller Park (12.3 miles)

    Places of Worship

    • Immaculate Heart of Mary Catholic Church (7.3 miles)
    • St John's Lutheran School (12.6 miles)
    • Christ United Methodist Church (12.9 miles)
    • Lindley Park Baptist Church (13.1 miles)

    Hospitals

    • Bethany Cardiology (8.8 miles)
    • Wake Forest Univ Bapt Med Center (10.8 miles)
    • WFBH Ardmore Tower (11.6 miles)

    Cafes

    • Panera Bread (8.8 miles)
    • Krankies Coffee (9.9 miles)
    • Starbucks (10.6 miles)
    • Starbucks (10.9 miles)
    • Starbucks (11.3 miles)
    • Starbucks (13 miles)
    • Starbucks (13.1 miles)

    Theaters

    • Regal Palladium & IMAX (9.1 miles)
    • AMC CLASSIC Greensboro 18 (12 miles)
    • Regal Greensboro Grande & RPX (13.4 miles)

    Physicians

    • Northwest Pediatrics (10.1 miles)
    • Eagle Family Medicine (10.2 miles)
    • Eagle Family Medicine at Brassfield (11.5 miles)
    • LeBauer HealthCare at Brassfield (11.5 miles)
    • Skin Surgery Center (11.5 miles)
    • Nh New Garden Med Asso (11.6 miles)
    • Guilford Family Dentistry (11.6 miles)

    Frequently Asked Questions

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