Shuler Health Care/Record Villa in Kernersville, NC

Information last verified:

250 Pitt Street, Kernersville, NC 27284

For more information about senior living options: (844) 490-3973

3.5 from 10 reviews
5 stars
5
4 stars
1
3 stars
1
2 stars
0
1 stars
3

Overall Review of Shuler Health Care/Record Villa

Pros

  • pro Her mother received excellent care for over six years at Shuler.
  • pro Shuler maintains a small, family-like setting that supports a high level of care.
  • pro The staff go above and beyond to help residents attend medical and dental appointments.
  • pro The facility feels like home and has a welcoming environment.
  • pro The care has been excellent since her move to Shuler.
  • pro The grounds are beautiful, with flowers, birds, and a koi pond to relax by.
  • pro The atmosphere is peaceful and comforting for both residents and visitors.

Cons

  • pro They noted that several other facilities charged two to three times the price and did not match the quality of care provided at Shuler.
  • pro They described the management as the worst incompetent management they had ever worked with.
  • pro They expressed disappointment with Lee's lack of support and communication, noting that Lee had ghosted them and disregarded messages about their friend's wellness.
  • pro They described other facilities as depressing "come to die" type places, contrasting unfavorably with Shuler.

Review

This community is best suited for families seeking a small, home-like assisted living where caregivers deliver highly personalized, hands-on care and residents benefit from a peaceful, welcoming setting. It tends to attract seniors who prize relationship-focused attention over campus size, and who appreciate staff going the extra mile to coordinate medical and dental appointments. Price-wise, it often presents a more affordable option than pricier facilities that still offer strong care, making it appealing to families who value quality care without paying top-tier market rates. The environment supports calm, steady living, with a sense that staff know residents well and treat them as individuals rather than room numbers. For families prioritizing warmth and attentiveness, this community can feel like the right fit.

However, this is not a universal solution. Those who require flawless administrative reliability and consistently proactive communication should closely scrutinize alternatives. A pattern of management-related shortcomings has appeared in several accounts, with families reporting gaps in responsiveness and communication from certain leaders. If dependable, transparent administration is non-negotiable, it is prudent to compare how different communities handle family updates, care coordination, and issue resolution before committing. In short, the strongest fit will be families willing to tolerate occasional administrative unevenness in exchange for intimate, person-centered care on the floor.

On the plus side, the most compelling pros center on care quality and a truly homey atmosphere. Families repeatedly describe a warm, welcoming environment with well-tended grounds, flowers, birds, a koi pond, and inviting communal spaces, that reduce stress and foster a sense of normalcy. The care model emphasizes staying connected to medical and dental appointments, with staff who actively facilitate treatment plans rather than letting gaps develop. The small, family-like setting appears to support stronger relationships between residents and caregivers, translating into moments of genuine improvement in mood and overall well-being, as one resident’s care trajectory has shown over years.

The downsides are real and cannot be dismissed. The primary concern across reviews is inconsistent management performance, particularly in areas of communication and follow-through. One reviewer described management as the weakest link, citing ghosted messages and a lack of timely support. A separate critique notes that while routine care on the floor remains competent, the leadership layer can create uncertainty for families trying to understand what is happening with a loved one’s welfare. These administrative issues can undermine otherwise solid daily care, especially when families rely on steady updates, clear care plans, and predictable problem resolution.

Nevertheless, the strong on-the-ground care and the home-like culture offer meaningful offset to the management gaps when addressed proactively. The key is to bring in a dedicated point person, whether a family liaison or a customized care-coordination plan, and demand regular, written updates on medical appointments, changes in condition, and activity schedules. Residents benefit most when fami­lies visit with an agenda, meet the administrator or designated coordinator, and leave with a concrete contact for weekly check-ins. In practice, the facility can deliver exceptional day-to-day life if families set clear expectations, insist on accountability, and insist on timely communication as part of the admission agreement.

In the end, Shuler Health Care/Record Villa presents a practical choice for families prioritizing intimate, attentive care within a serene, homelike frame. It is a compelling option for those who can tolerate occasional administrative gaps in exchange for exceptional personal attention, a peaceful environment, and a track record of meaningful caregiver-resident connections. Those whose decision hinges on unwavering administrative consistency or who require rigorous, transparent governance may want to explore alternatives or enter with explicit remedies in place, such as a named care coordinator, guaranteed update frequencies, and a clear escalation path. For families that can balance the strengths with the administrative caveats, this community offers a credible, even compelling, home for a loved one in need of steady, compassionate daily care.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Piedmont Triad International (8 miles away) Piedmont Triad International (8 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Located in Kernersville, NC, Shuler Health Care/Record Villa is a board and care home that offers a comfortable and supportive environment for seniors. Our community provides personalized care services to assist residents with their activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention.

At Shuler Health Care/Record Villa, we understand the importance of nutrition in maintaining overall well-being. Our dining room serves delicious meals prepared according to special dietary restrictions, including diabetes diets. Residents can enjoy their meals in a pleasant and social atmosphere.

To ensure a hassle-free move-in process, we offer move-in coordination assistance. Our fully furnished accommodations provide a cozy and inviting space for residents to call home. Housekeeping services are provided regularly to maintain cleanliness and tidiness.

Our community features outdoor spaces where residents can relax and enjoy fresh air. We also provide amenities such as telephone and Wi-Fi/high-speed internet to keep our residents connected with their loved ones.

Engaging in meaningful activities is an important aspect of senior living. At Shuler Health Care/Record Villa, we offer scheduled daily activities that cater to different interests and abilities. These activities promote socialization, mental stimulation, and physical wellness.

For added convenience, transportation arrangements are available for medical appointments. Additionally, two restaurants are located nearby for residents who wish to explore dining options outside of our community.

With its exceptional care services, comfortable accommodations, and engaging activities program, Shuler Health Care/Record Villa is a welcoming assisted living community where seniors can thrive and enjoy their golden years surrounded by compassionate support.

Nearby Places of Interest

Restaurants

  • McDonald's (4.2 miles)
  • Cracker Barrel Old Country Store (4.4 miles)
  • McAlister's Deli (8.9 miles)
  • Chick-Fil-A (8.9 miles)
  • Porterhouse Burger Company (9 miles)
  • Chicken Salad Chick (9.2 miles)
  • Salsarita's Fresh Mexican Grill (9.3 miles)

Pharmacies

  • Express Scripts Holding Co. (6.1 miles)
  • Walgreens (7.2 miles)
  • Walgreens (9.1 miles)
  • CVS Pharmacy (10 miles)
  • Walmart Pharmacy (10.6 miles)
  • Walmart Pharmacy (10.7 miles)
  • CVS Pharmacy (11.2 miles)

Parks

  • Union Cross Park (7.2 miles)
  • Salem Lake Trail (7.4 miles)
  • Miller Park (12.3 miles)

Places of Worship

  • Immaculate Heart of Mary Catholic Church (7.3 miles)
  • St John's Lutheran School (12.6 miles)
  • Christ United Methodist Church (12.9 miles)
  • Lindley Park Baptist Church (13.1 miles)

Hospitals

  • Bethany Cardiology (8.8 miles)
  • Wake Forest Univ Bapt Med Center (10.8 miles)
  • WFBH Ardmore Tower (11.6 miles)

Cafes

  • Panera Bread (8.8 miles)
  • Krankies Coffee (9.9 miles)
  • Starbucks (10.6 miles)
  • Starbucks (10.9 miles)
  • Starbucks (11.3 miles)
  • Starbucks (13 miles)
  • Starbucks (13.1 miles)

Theaters

  • Regal Palladium & IMAX (9.1 miles)
  • AMC CLASSIC Greensboro 18 (12 miles)
  • Regal Greensboro Grande & RPX (13.4 miles)

Physicians

  • Northwest Pediatrics (10.1 miles)
  • Eagle Family Medicine (10.2 miles)
  • Eagle Family Medicine at Brassfield (11.5 miles)
  • LeBauer HealthCare at Brassfield (11.5 miles)
  • Skin Surgery Center (11.5 miles)
  • Nh New Garden Med Asso (11.6 miles)
  • Guilford Family Dentistry (11.6 miles)

Frequently Asked Questions

Where is Shuler Health Care/Record Villa?

Nearby Communities

  • Shuler Health Care/Phillips Villa

    Shuler Health Care/Phillips Villa

    Kernersville, NC

    3.8 from 9 reviews
     

    pro Small, intimate setting with comprehensive care and activities.

  • Shuler Health Care Inc

    Shuler Health Care Inc

    Kernersville, NC

    3.3 from 30 reviews
    $2,400 / month

    pro Friendly staff and a clean, welcoming environment.

  • Shuler Health Care/Crane Villa

    Shuler Health Care/Crane Villa

    Kernersville, NC

    3.8 from 9 reviews
     

    pro Small, personalized care with 24/7 supervision and comprehensive services.

  • The Gardens at Bradford Village

    The Gardens at Bradford Village

    Kernersville, NC

    3.5 from 6 reviews
    $1,095 to $1,995 / month

    pro Caring staff and a family-like community with engaging activities.

  • The Bradford Village Of Kernersville West

    The Bradford Village Of Kernersville West

    Kernersville, NC

    3.5 from 8 reviews
     

    pro Engaged staff in a clean, activity-rich environment.

  • Piney Grove Nursing And Rehabilitation Center

    Piney Grove Nursing And Rehabilitation Center

    Kernersville, NC

    2.9 from 72 reviews
     

    pro Friendly, attentive staff and engaging activities in a clean facility.

  • Kerner Ridge

    Kerner Ridge

    Kernersville, NC

    4.4 from 90 reviews
    $4,745 to $6,185 / month

    pro Caring staff in a clean, home-like environment with engaging activities.

  • Countryside Village Retirement Community

    Countryside Village Retirement Community

    Stokesdale, NC

    4.4 from 43 reviews
    $1,856 to $2,821 / month

    pro Strong staff and a friendly, engaged community.

  • Friends Homes West

    Friends Homes West

    Greensboro, NC

    4.4 from 43 reviews
     

    pro Pleasant, quiet, home-like atmosphere.

Related Resources

  • aid and attendance vaAn Extensive Exploration of the VA Aid and Attendance Benefit

    The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.

  • senior move managementSenior Transition Services: Understanding Their Role, Cost, and Importance

    Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.

  • independent living vs assisted livingExploring the Path to Senior Living: A Comprehensive Look at Independent Living and Assisted Living

    The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.