Friends Homes West in Greensboro, NC

Information last verified:

6100 West Friendly Avenue, Greensboro, NC 27410

For more information about senior living options: (844) 490-3973

4.4 from 43 reviews
5 stars
32
4 stars
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Overall Review of Friends Homes West

Pros

  • pro The community is beautiful.
  • pro The location is great for events, and the community is impressive for the demographic served.
  • pro It is an upscale and very friendly place.
  • pro It is a beautiful place to live.
  • pro Residents and visitors are greeted warmly, and everyone seems happy.
  • pro The community makes residents feel at home.
  • pro It is a marvelous retirement community.
  • pro The community is welcoming, with lots of smiles.
  • pro It is a great place for senior citizens; it is very well maintained and in a fantastic location.
  • pro The Friends Home has the right name, with a cordial and friendly atmosphere and no pretense.
  • pro Relatives who lived there were well taken care of, felt safe, and valued as members of the community.
  • pro The facility is spotless and pleasant, with staff who do a first-rate job.
  • pro It is a great place with apartments for seniors as well as assisted living and nursing care facilities.
  • pro The place has a very pleasant, quiet atmosphere; it is not glitzy or overdone.
  • pro Rose is very nice and friendly as a receptionist and greeter.

Cons

  • pro They found the initial cost of $140k and about $4k per month for roughly 600 square feet hard to swallow.
  • pro Management changes reduced quality of life drastically, shifting from Quaker influence to Presbyterian.
  • pro Food is the cheapest available and the preparation is poor.
  • pro Handicapped residents are told they must go elsewhere for a sandwich, even in rain or cold.
  • pro Empathy for residents is lacking.
  • pro It’s no longer a retirement home for the elderly and handicapped but for younger, healthier retirees.
  • pro Construction makes parking a little difficult.
  • pro Popular sandwiches were removed and relocated to Guilford campus a mile away.

Review

Friends Homes West in Greensboro, NC is best suited for seniors who want a dignified, home-like community with a strong social fabric and a true continuum of care on one campus. It appeals to those who value a warm, community-centered atmosphere, where staff greet residents by name, meals are treated as social occasions, and the environment feels more like a respectful town within a town than a clinical facility. The appeals run deeper for families seeking an upscale but unpretentious setting, where the sense of belonging is deliberate, where residents can move among independent living, assisted living, and nursing care without leaving the campus, and where the décor and layout convey comfort and occasion rather than ashen formality. For many, the overall vibe, clear pride in the community, well-kept spaces, and a decor that nods to a quieter, elder-respectful ethos, makes this a compelling option against more institutional-feeling alternatives.

That said, the community is not the right fit for everyone, and several families should consider alternatives. The most immediate red flag is cost. With an upfront figure around 140,000 and ongoing charges near four thousand dollars per month for a relatively compact 600-square-foot apartment, the financial commitment is substantial and may exceed what many households can sustain over the long term. Prospective residents who prioritize affordability, or who need to maximize in-house staffing for higher medical or daily living needs, will likely find other Greensboro options more aligned with their budgets. Additionally, families who place paramount importance on price stability, predictable dining, and consistent management practices may want to compare communities that have a longer track record of steady amenities and fewer recent shifts in leadership or dining strategy.

The strongest positives at Friends Homes West lie in the lived experience of everyday life. The campus feels upscale but not ostentatious, with a friendly, conversational vibe that makes residents and visitors feel welcome. Dining services receive praise for quality and presentation, and the level of hospitality from dining staff and housekeepers contributes to a sense of daily comfort and security. The “streets” approach to the campus, rather than rigid hallways, helps reinforce a sense of home and dignity that resonates with residents who value independence and social connectedness. The staff’s regular warmth, the cleanliness of common areas, and the active social footprint (events, visible engagement, and a visible sense of community from entry through the dining rooms) reinforce the value of staying on a single campus that can accommodate a full aging trajectory.

However, those advantages are tempered by notable drawbacks that can erode perceived value if ignored. The most consequential is cost, magnified by the perception that quality and what residents receive day-to-day should translate into an enduring return on investment. Several reviewers flagged changes in management philosophy over time, including a shift away from the original Quaker-inspired emphasis on quality of life, with some reporting declines in food quality and empathy in resident-facing services after transitions to Presbyterian leadership. Specific concerns about pantry or sandwich options shifting away from years of preference, and even directions that require handicapped residents to travel to a distant campus for basic meal options, underscore a potential misalignment between resident expectations and operational choices. Parking constraints caused by construction further complicate access, especially for families visiting frequently or residents with mobility challenges.

On balance, the key pros can offset many cons for the right resident, but only if the family places a premium on social vitality, a refined sense of home, and a complete on-site care spectrum, and if the monthly outlay can be justified by the perceived quality of life. For someone who wants a resort-like feeling without the usual resort price tag, or who wants a quiet, friendly corridor of daily routine where neighbors greet you in the hallway and a well-trained dining team provides memorable meals, Friends Homes West delivers that sense of belonging. The campus’ breadth, spanning independent living, assisted living, and nursing care, means transitions can be smoother if health needs evolve, preserving autonomy while preserving familiarity of staff, friends, and routines. In short, the pros are substantial for those prioritizing culture, comfort, and continuity; the cons demand careful financial planning and a willingness to hold leadership accountable for food quality and resident-centered service.

Families weighing this community should enter with a concrete set of questions and a plan for validation. Clarify current leadership structure, appetite for resident feedback, and concrete steps to address concerns about dining quality and empathy of care staff. Ask for recent menus, supplier changes, and how changes are communicated to residents. Probe the parking situation, the campus layout, and how the “streets” concept translates into safety and accessibility for walkers and wheelchairs. Compare the total cost of ownership against other Greensboro campuses that offer similar continuum-of-care options but with lower upfront costs or more predictable pricing. And probe options beyond the campus, whether there are comparable communities that deliver similar social vitality and home-like atmosphere at a more sustainable price point.

For families who prize a strong sense of community, personal dignity, and a living environment that feels less like a hospital and more like a carefully managed town, Friends Homes West remains a standout option in Greensboro. It excels when the decision hinges on culture, staff warmth, and a comprehensive in-house care continuum, and when the budget supports a premium for living well. For those whose primary criteria are affordability, unwavering consistency in dining quality, or tight management stability, alternatives should be considered with a clear cost-benefit lens. The right choice will align both the emotional comfort of residents and the practical realities of budget, care needs, and long-term plans.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Piedmont Triad International (2 miles away) Piedmont Triad International (2 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Friends Homes West is a vibrant assisted living community located in Greensboro, NC. We offer a variety of care options to meet the individual needs of our residents, including Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, and Skilled Nursing Facility.

At Friends Homes West, we strive to provide a comfortable and enjoyable living environment for our residents. Our community is equipped with numerous amenities to enhance their daily lives. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for entertainment. We also offer devotional services off-site for those seeking spiritual guidance.

Our dining room provides delicious and nutritious meals prepared by our skilled culinary team. Special dietary restrictions are accommodated to ensure that each resident's needs are met. A restaurant-style dining experience adds an extra touch of elegance to mealtime.

In terms of care services, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Diabetic care and specialized diabetes diets are available for residents requiring these services. Medication management is also provided to ensure proper administration.

To promote mental wellness, we offer a comprehensive mental wellness program designed specifically for our residents' needs. This includes engaging activities aimed at keeping the mind active and stimulated.

Residents have access to various community-sponsored activities along with resident-run activities that foster a sense of camaraderie and socialization among peers. Additionally, scheduled daily activities keep residents engaged and entertained.

Our convenient location offers easy access to amenities in the surrounding area. There are six cafes nearby for those who enjoy exploring different dining options outside of the community. Five pharmacies in close proximity provide accessible healthcare resources while 13 physicians allow residents to receive quality medical care nearby. For entertainment purposes, there are two theaters nearby where residents can enjoy movies or live performances. Furthermore, two places of worship in close proximity cater to residents' spiritual needs.

Overall, at Friends Homes West, we prioritize the well-being and happiness of our residents. With a wide range of care services and amenities available, our community strives to create a fulfilling and enjoyable living experience for all.

Nearby Places of Interest

Pharmacies

  • Walmart Pharmacy (0.7 miles)
  • Walmart Pharmacy (2.3 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (4.4 miles)
  • Walgreens (5.2 miles)
  • Walgreens (5.3 miles)

Cafes

  • Starbucks (0.7 miles)
  • Starbucks (2.3 miles)
  • Caribou Coffee (3.8 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.3 miles)
  • Panera Bread (4.5 miles)
  • Panera Bread (5.3 miles)

Physicians

  • Eagle Family Medicine (0.9 miles)
  • Guilford Family Dentistry (2 miles)
  • Northwest Pediatrics (2.7 miles)
  • Greensboro Imaging (3.1 miles)
  • Eagle Family Medicine At Triad (3.3 miles)
  • Nh New Garden Med Asso (3.3 miles)
  • Eagle Family Medicine at Brassfield (3.4 miles)

Restaurants

  • Kickback Jack's (2 miles)
  • Spare Time Greensboro (2.2 miles)
  • Golden Corral (2.3 miles)
  • Cracker Barrel (2.3 miles)
  • Pho Hien Vuong (2.4 miles)
  • Chick-Fil-A (2.4 miles)
  • Cook Out (2.4 miles)

Theaters

  • AMC CLASSIC Greensboro 18 (2.9 miles)
  • Regal Greensboro Grande & RPX (3.5 miles)
  • Regal Palladium & IMAX (5.1 miles)

Places of Worship

  • Christ United Methodist Church (3 miles)
  • Lindley Park Baptist Church (3.2 miles)
  • Pinecroft Baptist Church (5.7 miles)
  • Immaculate Heart of Mary Catholic Church (7.6 miles)
  • South Plainfield Friends Meeting (20.5 miles)

Hospitals

  • Bethany Cardiology (5.8 miles)
  • Wake Forest Univ Bapt Med Center (20 miles)

Parks

  • Union Cross Park (13.7 miles)
  • Salem Lake Trail (16.5 miles)
  • Springwood Park (19.7 miles)

Frequently Asked Questions

Where is Friends Homes West?
Does Friends Homes West provide care for residents with dementia or Alzheimer's disease?

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