Shuler Health Care/Phillips Villa

250 Pitt Street, Kernersville, NC 27284

For more information about senior living options: (844) 490-3973

3.8 from 9 reviews
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Assisted Living Board and Care Home

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    Overall Review of Shuler Health Care/Phillips Villa

    Pros

    • pro Shuler provides excellent care for residents, even over many years.
    • pro It maintains a small, family-like setting that supports a higher level of care.
    • pro The staff goes above and beyond to get residents to medical and dental appointments.
    • pro Shuler Healthcare is described as a blessing for the resident.
    • pro The facility feels like home, with kind staff and peaceful surroundings.
    • pro The grounds are beautiful, featuring flowers, birds, a koi pond, and a picnic area.
    • pro The resident reports feeling much happier since moving to Shuler.

    Cons

    • pro Lee's lack of support and communication disappointed the reviewer.
    • pro Lee has literally ghosted the reviewer for the past year.
    • pro Lee has blatantly disregarded any messages about the friend's wellness.
    • pro The reviewer described other facilities as depressing "come to die" type places.

    Review

    Shuler Healthcare emerges in these accounts as a place where care feels personal and deeply attentive, a setting that many families remember with gratitude years after first stepping through its doors. The overall tone is less about polish and more about the quiet consistency of kindness and commitment. Families describe a small, family-like atmosphere that seems to empower the staff to treat residents with a level of consideration and availability that they struggled to find elsewhere. In these stories, the staff are not just caregivers; they are partners in keeping a loved one healthy, engaged, and comfortable.

    One reviewer reflects on six years of excellent care, a length of time that underscores not only reliability but a sense of growing trust. The family recounts having explored numerous other facilities - places that charged two to three times as much and yet fell short on quality. In contrast, Shuler Healthcare stood out because the care felt more complete and attentive. The reviewer emphasizes that the facility maintains a high standard of care within a compact, intimate environment, which allows the team to go the extra mile to arrange medical and dental appointments and to coordinate care in a way that feels seamless and integrated. The sense conveyed is that the smaller setting is a strength, enabling ongoing, proactive attention to each resident's needs.

    A separate and equally heartfelt entry describes a relocation that recently brought a loved one to Shuler. Within a couple of weeks, the author notes, they have seen a level of happiness in their mother that had been missing for about 15 months. The appreciation here is not only for the medical or logistical aspects of care but for the overall living experience - the emotional climate of the facility as much as the practical support. The reviewer speaks to a welcoming atmosphere and a location that feels right from the moment you arrive, suggesting that the environment itself contributes to well-being. The positive shift in mood is framed as a meaningful, tangible improvement in daily life, reinforcing the sense that Shuler is more than a place to reside - it's a place to thrive.

    The sensory environment plays a significant role in the glowing descriptions. The grounds are described as beautiful, with flowers and birds providing a peaceful backdrop, and a koi pond and picnic area offering spaces for relaxation and engagement. These details help paint a picture of a setting that nurtures both calm and connection, where visits feel restorative rather than merely routine. The mother's stated sentiment - claiming she feels "like a million bucks" - marries the emotional shift to a concrete expression of increased vitality and optimism. In this narrative, the staff members are thanked by name for their warmth: Greta and Kayla for welcoming the resident, and Brandon for helping to establish a sense of home. The gratitude is personal and specific, underscoring the real impact of individual attention on the resident's daily life.

    Yet the collection of experiences is not uniformly glowingly positive. A separate review introduces a more cautious note, acknowledging that while the friend living at Shuler benefits from a clean environment and occasional compassionate care, there remains a disappointment rooted in communication and support. The reviewer singles out a staff member, Lee, whose assistance was helpful at one time but who, over the past year, has become distant - described as ghosting messages and failing to engage in conversations about the friend's wellness. This perspective makes it clear that, even in a facility widely praised for its compassion and quality of care, inconsistencies in communication can color the overall impression and affect trust.

    Taken together, these accounts sketch a nuanced portrait of Shuler Healthcare. The strongest strands emphasize a high level of genuine care delivered within a small, home-like setting that prioritizes regular appointments and hands-on attention to residents' health and well-being. Families repeatedly highlight the warmth of the staff, the peaceful and inviting environment, and the ways in which companionship and beauty around the grounds contribute to residents' happiness and peace of mind. The praise is anchored in specific, positive interactions with staff members who are remembered by name and thanked for the difference they make.

    At the same time, the collection acknowledges that excellent care can coexist with challenges in communication. The two-star perspective reminds readers that even well-regarded facilities must remain vigilant about ensuring consistent, reliable communication across all team members. When a trusted contact becomes unresponsive, it can undermine confidence and leave families feeling uncertain about a loved one's wellness. This tension - between exceptional day-to-day care and the fragility of communication - highlights an area where ongoing attention could further strengthen the overall experience for residents and their families.

    In the end, the accumulated testimony paints Shuler Healthcare as a place many families already value highly. The facility's strengths - its small, family-like setting; proactive and compassionate care; a welcoming, serene environment with thoughtful amenities - are repeatedly praised for helping residents feel secure, present, and cared for. The stories also remind prospective families to weigh both the evident strengths and the importance of dependable, two-way communication with the staff. For those seeking a living arrangement that blends attentive medical support with a peaceful, homelike atmosphere, Shuler Healthcare emerges as a compelling option, celebrated for the care that has touched several families in meaningful, lasting ways.

    Features

    Housing

    • 12 resident community capacity 12 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Piedmont Triad International (8 miles away) Piedmont Triad International (8 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Shuler Health Care/Phillips Villa is an exceptional assisted living community located in Kernersville, NC. This welcoming community offers a board and care home setting, providing residents with a comfortable and secure environment to call home.

    At Shuler Health Care/Phillips Villa, residents can enjoy a range of amenities designed to enhance their quality of life. The dining room provides delicious meals in a social and inviting atmosphere, while the fully furnished accommodations ensure that residents feel at ease in their new home. The beautiful garden and outdoor space offer opportunities for relaxation and enjoyment of nature. Housekeeping services ensure that the community remains clean and well-maintained, while move-in coordination assists residents in seamlessly transitioning into their new home. Additionally, residents have access to telephone services and Wi-Fi/high-speed internet for staying connected with loved ones.

    The dedicated care services at Shuler Health Care/Phillips Villa strive to meet the individual needs of each resident. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure that residents receive comprehensive medical care. For those with specific dietary requirements, diabetes diets and special dietary restrictions are accommodated. Meal preparation and service is provided, ensuring that residents enjoy nutritious meals tailored to their needs.

    Transportation arrangements are available for medical appointments, providing convenience for residents who require regular healthcare visits. Scheduled daily activities encourage engagement and socialization among residents, fostering a vibrant community spirit.

    Furthermore, the location of Shuler Health Care/Phillips Villa offers additional advantages. With two restaurants nearby, residents have easy access to dining options beyond the community's own dining room.

    Overall, Shuler Health Care/Phillips Villa provides a warm and caring environment where seniors can receive the support they need while maintaining their independence.

    Nearby Places of Interest

    Restaurants

    • McDonald's (4.2 miles)
    • Cracker Barrel Old Country Store (4.4 miles)
    • McAlister's Deli (8.9 miles)
    • Chick-Fil-A (8.9 miles)
    • Porterhouse Burger Company (9 miles)
    • Chicken Salad Chick (9.2 miles)
    • Salsarita's Fresh Mexican Grill (9.3 miles)

    Pharmacies

    • Express Scripts Holding Co. (6.1 miles)
    • Walgreens (7.2 miles)
    • Walgreens (9.1 miles)
    • CVS Pharmacy (10 miles)
    • Walmart Pharmacy (10.6 miles)
    • Walmart Pharmacy (10.7 miles)
    • CVS Pharmacy (11.2 miles)

    Parks

    • Union Cross Park (7.2 miles)
    • Salem Lake Trail (7.4 miles)
    • Miller Park (12.3 miles)

    Places of Worship

    • Immaculate Heart of Mary Catholic Church (7.3 miles)
    • St John's Lutheran School (12.6 miles)
    • Christ United Methodist Church (12.9 miles)
    • Lindley Park Baptist Church (13.1 miles)

    Hospitals

    • Bethany Cardiology (8.8 miles)
    • Wake Forest Univ Bapt Med Center (10.8 miles)
    • WFBH Ardmore Tower (11.6 miles)

    Cafes

    • Panera Bread (8.8 miles)
    • Krankies Coffee (9.9 miles)
    • Starbucks (10.6 miles)
    • Starbucks (10.9 miles)
    • Starbucks (11.3 miles)
    • Starbucks (13 miles)
    • Starbucks (13.1 miles)

    Theaters

    • Regal Palladium & IMAX (9.1 miles)
    • AMC CLASSIC Greensboro 18 (12 miles)
    • Regal Greensboro Grande & RPX (13.4 miles)

    Physicians

    • Northwest Pediatrics (10.1 miles)
    • Eagle Family Medicine (10.2 miles)
    • Eagle Family Medicine at Brassfield (11.5 miles)
    • LeBauer HealthCare at Brassfield (11.5 miles)
    • Skin Surgery Center (11.5 miles)
    • Nh New Garden Med Asso (11.6 miles)
    • Guilford Family Dentistry (11.6 miles)

    Frequently Asked Questions

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