Transitional Health Services Of Kannapolis
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1810 Concord Lake Road, Kannapolis, NC 28083
For more information about senior living options: (844) 490-3973
Terry is awesome. The facility has straightened up and is doing a lot better now. The therapists were great. The staff and administrator are very caring. The administrator walks the halls checking on every patient. The facility is clean with no odors. Relaxing rockers on the front porch give residents a place to enjoy. The atmosphere is absolutely amazing, and families feel included in special events.
The patient fell seven times while at the facility. The care was atrocious, with basic needs neglected and nurse responses often delayed. The staff denied pain medication to a patient. A resident's room was filthy and unsanitary conditions persisted. Oxygen therapy/CPAP equipment was not properly provided when needed. There was an outbreak at the facility, and the reviewer contracted COVID as a result. Snacks and meals were not provided as expected; snacks were left at the nurses' station. The staff were described as lacking accountability and empathy, even called "wolves in sheep's clothing."Transitional Health Services of Kannapolis emerges in these accounts as a place of sharp contrasts. On one hand, several family members describe a facility that understands the challenges of caring for someone with Alzheimer's and for rehab needs, with staff who appear responsive and attentive to agitation, routines, and emotional spikes. A number of reviewers praise the atmosphere, noting that the staff are caring, the administrators are engaged, and the environment feels more hopeful than other places they've seen. In these stories, there is a sense of relief that this facility can offer a more compassionate approach to dementia care and a more collaborative feel with families. In particular, one person singles out a staff member named Terry as "awesome," and several posts emphasize how transitions here can be smoother than elsewhere, especially when compared to facilities that mismanage medications or fail to recognize the needs of someone with Alzheimer's.
Other reviewers paint a much more troubling picture. They describe stark problems with staffing levels and responsiveness, suggesting that residents have to wait long periods for help and that basic cares sometimes go unmet. One account details a sister's death, with accusations that the nursing staff treated a resident poorly, denied pain medications, and kept a room in disarray. The message is unambiguous: a lack of timely care, questionable hygiene, and hedging responses from nurses created a sense of neglect and fear. Across multiple posts, the fear that necessary medications and routine therapies might be missed or improperly administered recurs, along with vivid memories of dirty rooms, unclean bedside areas, and insufficient assistance with meals and snacks.
The stories surrounding patient safety and quality of care are particularly striking. Several posts recount serious incidents: a resident who fell seven times in a few weeks; one patient who seemingly did not receive oxygen when needed; another who was left with an unclamped or improperly functioning oxygen setup and CPAP that should have been in use. In one case, a daughter found a tray of food not chopped properly, and the suggestion that the facility could not warm her meal due to cross-contamination concerns. These details contribute to an overarching sense that, for some families, safety protocols and timely medical attention did not always align with the expectations of a high-quality nursing or rehab environment.
Amid the negative narratives, there are also voices of gratitude and pride in the people who do work at Transitional. Several reviewers describe the broader team - administrators, social workers, nursing staff, and even janitorial teams - as friendly, attentive, and genuinely caring. One reviewer notes that the administrator walks the halls checking on patients personally, while another highlights how volunteers and activities staff create engaging experiences like bingo, cookouts, and car shows that bring smiles to residents and families alike. There's a sense of a facility that fosters community, where staff take time to provide updates to families and where residents appear supported and included in events and daily routines.
There's a recurring tension between the two extremes: experiences that feel deeply supportive and well-coordinated, and experiences that ring alarms about neglect, delays, and possible harm. Some reviews emphasize how care can improve after a negative initial experience, appreciating that a change in assignment - whether to rehab or long-term care - can yield better outcomes for a loved one. Others insist that, without stronger accountability and more consistent standards, the risks of inadequate care remain real. The phrase "Wolves in sheep's clothing" surfaces in one of the harsher critiques, underscoring a belief that some facilities may present a reassuring veneer while failing to uphold essential patient protections and care quality.
In the more hopeful strands of these accounts, families describe outcomes they value highly: attentive care, a sense that staff know residents personally, and a calm, clean environment. They mention clean rooms, an odor-free setting, and a supportive staff who deliver updates and involve families in decisions. There's also a memory of compassionate extras - home-cooked meals when options feel limited, a sense that therapists and caregivers are encouraging progress, and the feeling that the facility's leadership cares enough to check in regularly. These pieces suggest that for some patients, Transitional Health Services of Kannapolis can provide a compassionate, patient-centered experience that makes a real difference in the daily lives of residents and their loved ones.
The final mosaic is clearly mixed and deeply personal. For every account of meticulous care and genuine concern, there's a counterpoint about gaps in medication management, delayed responses, or lapses in basic hygiene and safety. One account notes a particularly devastating outcome - the passing of a mother-in-law after a stroke, yet still acknowledges that the care experienced in the later period felt supportive and caring for the family. Another story recalls a negative interview and a COVID outbreak that left a lasting impression of unprofessionalism or organizational missteps, adding another layer to the complex portrait of this facility. Taken together, these experiences illustrate that Transitional Health Services of Kannapolis contains both meaningful, compassionate care and serious, patient-safety concerns, depending largely on the specific staff, shifts, and circumstances surrounding each resident's stay.
Ultimately, families considering Transitional Health Services of Kannapolis should weigh the hopeful, person-centered care some reviewers report against the more troubling experiences shared by others. The facility clearly has the capacity to provide warm, individualized attention, especially in Alzheimer's care and rehab contexts, with dedicated staff and engaged leadership that can foster a positive atmosphere. Yet the same reports anchor a cautionary tale about inconsistent care, potential medication issues, delays in assistance, and hygiene or safety lapses that can endanger residents. For anyone evaluating this facility, it seems essential to visit personally, ask pointed questions about staffing, medication administration, and care routines, and speak directly with current residents and families to gain a complete, balanced view of what a stay might be like for a loved one.
107 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Transitional Health Services of Kannapolis is an assisted living community located in Kannapolis, NC. Our community offers a wide range of amenities to ensure our residents' comfort and convenience. We have a beauty salon for residents to pamper themselves, as well as cable or satellite TV for their entertainment. Community-operated transportation is available for outings and appointments, and we also have a computer center and Wi-Fi/high-speed internet access.
Our dining room offers restaurant-style dining with delicious meals prepared by our experienced staff. Special dietary restrictions can be accommodated to meet the unique needs of each resident. Additionally, our kitchenette allows residents to prepare snacks or beverages at their leisure.
Residents can enjoy various recreational activities in our community, including a fitness room, gaming room, small library, and outdoor space. We offer housekeeping services to ensure our residents live in clean and tidy environments.
Care services provided include 24-hour call system and supervision for peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Our dedicated staff also assists with medication management and follows diabetes diets if required. Mental wellness programs are implemented to support the emotional well-being of our residents.
We prioritize the health and safety of our residents by providing transportation arrangements both for non-medical purposes and doctor's appointments. Our wellness center promotes overall well-being through various initiatives.
Nearby amenities include parks, pharmacies, and physicians in close proximity to our community. We strive to offer comprehensive care services while ensuring that residents have opportunities for socialization, recreation, and maintaining their independence at Transitional Health Services of Kannapolis.
Transitional Health Services Of Kannapolis is located at 1810 Concord Lake Road, Kannapolis, NC 28083 in Rowan County, North Carolina
Transitional Health Services Of Kannapolis on seniors.fyi includes 9 photos including images showing windows, art, interior, palm trees, nature, decor, brick wall, artwork, and more.
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Interior
Decor
Windows
Artwork
Nature
Palm Trees
Art
