Brian Center Health & Retirement - Cabarrus

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  • Interior

    A view of a well-lit hospital hallway featuring wooden flooring and framed artwork on the walls.
  • Decor

    A colorful arrangement of flowers in a cup on a kitchen counter alongside food.
  • Building

    A quiet night view of a well-lit building with surrounding greenery.
  • Trees

    A well-lit entrance with landscaped trees and an American flag at night.
  • Lighting

    An empty indoor event space with tables set up and ready for an occasion.
  • Natural Light

    A beautiful wooden piano placed in a well-lit room, enhancing the home's ambiance.
  • Healthcare

    Healthcare professionals gathering at a thank you event, showing appreciation for their hard work.

Brian Center Health & Retirement - Cabarrus

250 Bishop Lane, Concord, NC 28025

For more information about senior living options: (844) 490-3973

3 from 8 reviews
5 stars
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2
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1
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3

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at the facility is consistently described as outstanding, caring, and compassionate towards patients.
  • pro Patients have expressed appreciation for the excellent care provided by therapists in occupational and physical therapy.
  • pro Many reviewers highlight the kindness, encouragement, and comfort they received from staff during their stays.
  • pro One reviewer noted that despite food issues, they would still recommend the facility due to the exceptional care provided by its staff.
  • pro Several individuals reported having a positive experience overall during their rehabilitation process, with particular praise for specific therapists.

Cons

  • pro The food is not edible and often described as horrible and not fit to eat.
  • pro The cleanliness and appearance of the facility need significant improvement, with rooms not being deep cleaned and furniture being worn and chipped.
  • pro Staff personnel are lacking, particularly on evening, night, and weekend shifts, where they are described as lazy and rude.
  • pro Patients experience delays in receiving basic care, such as taking showers, with some patients going weeks without proper hygiene.
  • pro Supervising nurses are frequently absent from patient care areas and seem indifferent to the needs of the residents.
  • pro There were reports of serious incidents where patients were left unattended or in distress for extended periods, such as bleeding after an IV was pulled out.
  • pro Management failed to address grievances effectively, leading to ongoing issues with patient care.
  • pro There was a lack of privacy for families during critical times, such as when a loved one was passing away.
  • pro The overall atmosphere is described as unwelcoming and disrespectful, especially regarding staff behavior towards families during difficult situations.
  • pro Despite having some caring staff members, overall experiences indicate a significant gap in the quality of care provided at the facility.

Review

The reviews for the facility reveal a complex picture shaped by contrasting experiences, primarily revolving around the quality of care provided by staff and the overall environment of the establishment. One aspect that consistently shines through is the commendable dedication of many staff members who seem genuinely invested in their patients’ well-being. Numerous reviewers noted that certain certified nursing assistants (CNAs) and nurses have displayed kindness, encouragement, and a strong commitment to providing comfort during difficult times. It is clear that many families have appreciated the exceptional care given to their loved ones, particularly noting individual staff members like Richard, an exemplary speech therapist.

However, while the personal touch offered by some caregivers has been highlighted as a strength, concerns about staffing consistency have also surfaced. Several accounts indicated discrepancies between day and night shifts; some CNAs on evening and weekend shifts were described as lax or rude. This raises significant concerns about patient care continuity throughout different times of day, suggesting that not all shifts are equally attentive to residents’ needs. A reviewer recounted instances where family involvement was necessary to ensure basic needs, such as showers, were met—raising alarms about accountability within staff practices.

In addition to staffing issues, food quality emerged as a critical area needing improvement across various reviews. Multiple individuals expressed dissatisfaction with the meals provided at the facility; comments ranged from describing it as "not edible" to “horrible” and unsuitable for consumption. It was observed that although alternative meal options like sandwiches or salads are available for dinner, complaints regarding inadequate nutrition suggest a pressing need for management to reevaluate their dietary preparations and offerings. As families voiced their frustrations over dining conditions, it became evident that mealtime experiences significantly affect patients' overall satisfaction with their stay.

Cleanliness and upkeep of the facilities also came under scrutiny in several reviews. Some praised daily cleaning routines but argued they lacked depth—a sentiment echoed through mentions of worn furniture and unkempt areas such as large ceiling lights requiring attention. While rooms were generally described as acceptable yet dated—with suggestions for fresh paint—the prevailing view was one calling for enhanced cleanliness standards and aesthetic rejuvenation throughout the building. An inviting environment can substantially influence the mental state of patients who may spend considerable amounts of time confined to their rooms.

Moreover, reports from families navigating serious health issues further shed light on how systemic problems in care delivery can deepen distress during already challenging circumstances. One heart-wrenching account described delays in tending to an ill relative culminating in tragic moments lacking privacy when needed most—illustrating failures in protocol for critical situations such as end-of-life care. These deeply unsettling incidents contribute significantly to worries surrounding overall managerial oversight within daily operations at this facility.

Despite these identified shortcomings—notably food quality, cleanliness standards, inconsistent staffing levels at various times of day—there remains hope expressed among some reviewers who believe there are dedicated individuals committed to delivering excellent patient care amidst challenges faced by larger systems at play. Families affirmed that engaging actively with loved ones remaining connected through visits provides crucial emotional support essential in improving their experience even when addressing external factors proves difficult.

In conclusion, while commendable aspects exist within this facility—particularly concerning certain compassionate staff members—the overarching reviews reflect major room for improvement regarding operational practices related to cleanliness, food services, patient monitoring consistency across shifts—all vital components impacting both patient comfort levels and overall family satisfaction going forward into future stays or recommendations alike.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Brian Center Health & Retirement - Cabarrus in Concord, NC is an assisted living community that provides a wide range of amenities and care services to meet the needs of its residents. The community offers a comfortable and homelike environment with fully furnished apartments that have private bathrooms and kitchenettes. Residents can enjoy the convenience of cable or satellite TV and Wi-Fi/high-speed internet access.

For relaxation and socialization, there are various common areas available such as a beauty salon, gaming room, small library, and outdoor spaces like a garden. There is also a dining room where residents can enjoy restaurant-style meals with special dietary restrictions taken into consideration. Housekeeping services are provided to ensure cleanliness and maintenance.

The community offers comprehensive care services to assist residents with their activities of daily living including bathing, dressing, and transfers. Medication management is available as well as assistance with diabetic diets. A 24-hour call system and supervision provide peace of mind for residents and their families.

Residents can stay engaged through a variety of activities offered at the community including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to help with transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.

The Brian Center Health & Retirement - Cabarrus is conveniently located near two parks, one pharmacy, and one physician's office making access to essential services convenient for residents. With its numerous amenities and care services, this assisted living community aims to provide a comfortable and supportive environment for seniors in Concord, NC.

Nearby Places of Interest

Parks

  • J.W. Mc Gee, Jr Park (3.4 miles)
  • Dorton Park (4.9 miles)
  • Frank Liske Park (6.2 miles)
  • Richard Barry Park (14.2 miles)
  • Glen Oak Green Park (14.4 miles)

Physicians

  • Weddington Internal Medicine and Pediatrics (3.7 miles)
  • Suburban Pediatrics (9.1 miles)
  • Novant Health Lakeside Family (11.3 miles)
  • University Family Physicians (11.7 miles)
  • Orthocarolina (11.7 miles)
  • Greater Carolinas Womens Center PA (12.9 miles)
  • Carolina Asthma & Allergy (13.3 miles)

Pharmacies

  • Cannon Pharmacy (3.8 miles)
  • CVS Pharmacy (9 miles)
  • CVS Pharmacy (9.3 miles)
  • Walgreens (9.3 miles)
  • Walgreens (11.3 miles)
  • Walgreens (11.9 miles)
  • CVS Pharmacy (11.9 miles)

Transportation

  • Concord Regional Airport (JQF) (USA) (7.5 miles)
  • LYNX UNC Charlotte - Main Station (12.6 miles)
  • LYNX University City Boulevard Station (14.4 miles)

Theaters

  • AMC Concord Mills 24 (8.9 miles)
  • AMC Northlake 14 (15.4 miles)

Cafes

  • Starbucks (9.4 miles)
  • Starbucks (12.4 miles)
  • Starbucks (14.4 miles)
  • Starbucks (14.5 miles)
  • Urban Grind Roasters - Artisan Coffee (14.9 miles)
  • Starbucks (15.8 miles)
  • Panera Bread (15.8 miles)

Restaurants

  • Chick-Fil-A (11.5 miles)
  • Armored Cow Brewing (12.7 miles)
  • Burger King (13.2 miles)
  • Primal Brewery (13.5 miles)
  • D9 Brewing Company (13.7 miles)
  • McDonald's (14 miles)
  • Kindred Restaurant (14.2 miles)

Places of Worship

  • Liberty Baptist Church (11.8 miles)
  • First Presbyterian Church (14.9 miles)
  • Cove Church (15 miles)

Hospitals

  • Novant Health Huntersville Medical Center (14.8 miles)

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