Big Elm Retirement And Nursing Centers in Kannapolis, NC

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  • Outdoors

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  • Decor

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  • Landscaping

    A freshly landscaped garden featuring a flowerbed with small plants and neatly trimmed bushes near a residential building.
  • Kitchen

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Big Elm Retirement And Nursing Centers in Kannapolis, NC

1285 West A Street, Kannapolis, NC 28081

For more information about senior living options: (844) 490-3973

2.8 from 30 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
2
1 stars
14

Skilled Nursing Facility

Overall Review of Big Elm Retirement And Nursing Centers

Pros

  • pro Santricia is described as a fantastic director, with most of the staff kind, caring, accommodating, upbeat, and professional.
  • pro The support staff and nurses are noted as kind, attentive, and helpful, making the transition smooth.
  • pro The nursing center at Big Elm is praised for a smooth, seamless transition and for staff who held the family member's hand every step of the way.
  • pro The staff are friendly, caring, and courteous, providing excellent care and personal attention to the residents.
  • pro The staff exceeded expectations, were very friendly, and the center's newly renovated rooms are beautiful.
  • pro The center is clean, and the care delivered is top-notch, leading to high recommendations for Big Elm.
  • pro Vickie is described as kind and considerate, offering help and assistance.
  • pro The rehab and wound care provided by the staff are personalized and well-regarded by the family.

Cons

  • pro The PT director refused to help the patient.
  • pro The PT director insisted the patient wasn't ready for the scooter.
  • pro The training consisted of meaningless testing.
  • pro The food wasn't fit for human consumption.
  • pro Communication from the administration and directors regarding patient needs was terrible.
  • pro The facility was dirty, with roaches and bedbugs.
  • pro The reviewer would not put a loved one in this facility.
  • pro The nurses and doctors were incompetent.

Review

Big Elm Retirement and Nursing Centers in Kannapolis is best suited for families prioritizing vigorous short-term rehabilitation and consistently kind bedside care from front-line staff, with the understanding that administrative consistency and facility upkeep can be uneven. It is a place where residents often encounter devoted aides, nurses, and therapists who will go the extra mile when available, and where several residents and families credit clear, hands-on rehab and personal attention from a few standout leaders and therapists. This community rewards families who can stay engaged with staff and insist on clear action when concerns arise, because the strongest positives flow from those staff members who remain motivated and present.

Those weighing alternatives should consider options if long-term stability, transparent administration, or a spotless, modern environment are nonnegotiable. The reviews reflect a wide spread in experience: some families laud compassionate care and efficient transitions into and out of rehab, while others point to ongoing management turnover, inconsistent communication, and serious cleanliness and safety concerns. If a resident relies on steady administrative follow-through, predictable scheduling, or a facility that consistently feels sanitary and well-maintained, exploring competing options is prudent. Similarly, families seeking a facility with minimal risk of pest issues, overcrowding, or repeated billing controversies should look closely elsewhere.

The core positives - committed rehab staff, attentive nurses and aides, and the capacity to deliver meaningful progress - often originate from specific individuals who show up for residents day after day. Santricia, Krista, and a capable physical therapy team are repeatedly singled out for their professionalism and bedside courtesy. Short-term rehab stays have been described as smooth, with transitions that feel supported and carefully managed, and wound care and rehabilitation outcomes praised in several stories. When these elements come together, residents can make real gains and families feel supported during a stressful period.

Yet the more persistent drawbacks cannot be ignored, and they frequently color overall impressions. Administration and some nursing leadership receive harsh scrutiny for poor communication, high turnover, and inconsistent care because staffing gaps ripple into every shift. Reports of unsanitary conditions, pests, peeling paint, and outdated rooms raise questions about long-term safety and comfort. Families describe crowded or poorly maintained rooms, limited privacy, and odors that undermine a sense of dignity. On occasion, residents' health crises and day-to-day needs appear inadequately monitored when staffing is stretched, with alarming anecdotes about delayed responses, missed care tasks, and confusing billing practices.

From a decision-making standpoint, the main tension is clear: the facility can deliver high-quality rehab and genuinely caring frontline staff in a way that produces tangible gains for many residents, but that core strength often competes with serious administrative, cleanliness, and safety concerns. The strongest offset comes when the center is well-led on a given shift - the care feels cohesive, communication improves, and families observe real improvements in mobility and daily functioning. The deepest risk comes from recurring management and facility-quality problems, which erode trust, undermine safety, and threaten the consistency needed for long-term residents or those with complex medical needs.

In practical terms, that means prospective families should conduct a thorough, elevated due-diligence process. Tour with a keen eye for cleanliness, room size and privacy, and the overall state of the infrastructure. Ask pointed questions about staff-to-resident ratios, turnover rates, and the cadence of communications from administrators to families. Request recent quality and safety metrics, and probe experiences with specific conditions (e.g., wound care, ileostomy management, or amputee mobility equipment). If the goal is reliable rehab outcomes delivered by a passionate on-site team, Big Elm can deliver, provided the environment is well-managed and consistently clean. If, instead, a resident requires unwavering administrative reliability, pristine facilities, and flawless daily operations, it may be wise to explore nearby competitors where those benchmarks appear more reliably met.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Big Elm Retirement and Nursing Centers in Kannapolis, NC offers a vibrant assisted living community for seniors looking for a comfortable and enjoyable retirement experience. The community provides a wide range of amenities to enhance residents' lifestyles.

Residents can relax in their fully furnished apartments that come with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. They can also enjoy the beautiful outdoors with access to outdoor spaces and gardens. For meals, residents can dine in the restaurant-style dining room, where delicious and nutritious meals are served. Special dietary restrictions are also accommodated.

Housekeeping services ensure that residents have clean and tidy living spaces. Move-in coordination makes the transition into the community seamless and stress-free. Additionally, a small library is available for those who enjoy reading.

The care services at Big Elm Retirement and Nursing Centers provide support and assistance with activities of daily living such as bathing, dressing, and transfers. Trained staff members are available 24/7 to provide supervision and assist residents when needed. Medication management ensures that residents receive their medications on time.

To promote mental wellness, a mental wellness program is offered to engage residents in stimulating activities. Resident-run activities allow individuals to actively participate in planning events according to their interests. Scheduled daily activities provide opportunities for socialization, entertainment, and personal growth.

Overall, Big Elm Retirement and Nursing Centers is dedicated to providing a comfortable environment where seniors can thrive with assistance tailored to their needs.

Nearby Places of Interest

Parks

  • Dorton Park (7.6 miles)
  • J.W. Mc Gee, Jr Park (7.9 miles)
  • Frank Liske Park (10.5 miles)
  • Glen Oak Green Park (13.2 miles)

Physicians

  • Weddington Internal Medicine and Pediatrics (7.7 miles)
  • Suburban Pediatrics (8.9 miles)
  • Southern Family Medicine (10.6 miles)
  • All Generations Audiology (10.6 miles)
  • Piedmont Healthcare (10.7 miles)
  • Tall Oaks Family Practice (11.4 miles)
  • Davidson Family Medicine (12.2 miles)

Pharmacies

  • Cannon Pharmacy (8.2 miles)
  • CVS Pharmacy (8.9 miles)
  • Healthsmart Pharmacy (10.9 miles)
  • CVS Pharmacy (11.1 miles)
  • CVS Pharmacy (12.2 miles)
  • Cannon Pharmacy Salisbury (12.4 miles)
  • Walgreens (12.4 miles)

Places of Worship

  • Liberty Baptist Church (9 miles)
  • First Presbyterian Church (11.3 miles)
  • Cove Church (12.4 miles)
  • St Therese Catholic Church (13 miles)

Transportation

  • Concord Regional Airport (JQF) (USA) (9.8 miles)
  • Amtrak (14.2 miles)

Theaters

  • AMC Concord Mills 24 (11.2 miles)
  • AmStar 14 - Mooresville Theatre (13.6 miles)

Cafes

  • Urban Grind Roasters - Artisan Coffee (11.3 miles)
  • Starbucks (11.9 miles)
  • Starbucks (12.8 miles)
  • Clutch Coffee Bar (12.9 miles)
  • Starbucks (13.3 miles)

Restaurants

  • Olive Garden (11.7 miles)
  • Kindred Restaurant (12.2 miles)
  • Ichiban Japanese Seafood (12.2 miles)
  • Wendy's (12.2 miles)
  • Culver's (12.3 miles)
  • D9 Brewing Company (12.6 miles)
  • McDonald's (12.7 miles)

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