300 Sandy Court, Kannapolis, NC 28083
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The elderly residents are at the mercy of a horrible place. The complex is poorly managed and unreachable; no one ever answers. The office voicemail is not set up, preventing callbacks. The corporate office is unresponsive, and no representatives are available to speak with. The daughter of a resident finds it ridiculous that no one can help her father. Management is poor; there is no one in the office and phone calls are not returned. Attempts to reach Forest Park apartments over two years have gone unanswered.Intermark Management, a company based in South Carolina, runs an apartment complex that has become a source of mounting frustration for residents and their families. In particular, the lament centers on aging tenants who rely on attentive management but instead encounter persistent neglect. The writer identifies as the daughter of a resident, underscoring that the issues affecting the elderly are not just inconvenient - they are a matter of care and safety. The tone is urgent and personal, signaling a sense of being at the mercy of a system that appears to be failing those who depend on it most.
A core thread running through the complaints is the overall quality and responsiveness of management. The reviews describe a pattern of poor administration, where the office is never staffed and contact is not returned. The sentiment is that the people living in the complex, especially the elderly, deserve dependable support and timely assistance, yet what they experience instead is chronic unavailability. The lack of reliable communication is framed as a fundamental breakdown in how the property is run, impacting daily life and peace of mind for residents and their families.
A particularly troubling detail is the voicemail situation. The reviewers point out that the office voicemail has not been set up, effectively preventing residents and relatives from leaving messages for callbacks. This removes a basic channel of communication and makes it nearly impossible to report concerns, request maintenance, or seek urgent help. The absence of a functioning voicemail is portrayed not as a minor inconvenience but as a significant obstacle that leaves residents without a lifeline to the management team.
The immediacy of the June 12, 2024 contact attempt elevates the stakes even further. In that instance, the writer had to reach the corporate office in South Carolina to make an inquiry and did not get the opportunity to speak with anyone there either. Although a message was left, there was no assurance of when or if a corporate representative would respond. The sense of prolonged inaction is palpable, and the writer's patience is exhausted by the lack of direct contact and accountability from higher levels of the organization.
A recurring theme across multiple comments is that this experience is not an isolated incident but part of a longer pattern. The writer notes that this is the second year in a row of trying to reach Forest Park apartments at various times of the day, with no one answering. The repeated failures to connect or obtain answers are presented as evidence of systemic issues rather than one-off missteps. The frustration is amplified by the repeated attempts and the consistent absence of responsive communication.
Overall, the portrayal is one of a poorly managed operation characterized by absent office presence and a failure to return calls. The tone conveys disappointment and concern for the well-being of residents, especially the elderly who depend on timely assistance and clear communication. The language emphasizes that the mismanagement goes beyond mere inconvenience and touches on basic expectations of care and reliability in tenant relations. The writer's hope now hinges on some form of intervention - whether at the local property level or from the corporate office in South Carolina - to restore accountability, establish functioning channels of contact, and ensure that residents' needs are acknowledged and addressed in a timely manner.
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.The Villas at Forest Park in Kannapolis, NC is an assisted living community that focuses on providing a comfortable and enriching lifestyle for seniors who value their independence. The community offers a range of services and amenities to support residents in their daily lives while promoting a sense of freedom and autonomy.
At the Villas at Forest Park, residents can enjoy spacious and well-appointed apartments that are designed with their needs in mind. Each apartment features modern conveniences, including a kitchenette or full kitchen, private bathroom, and ample storage space. The apartments are also thoughtfully designed to be accessible and safe for seniors.
In addition to the comfortable living spaces, the community offers a variety of social activities and opportunities for engagement. Residents can participate in planned outings, exercise classes, educational programs, and social gatherings to foster connections with fellow residents and maintain an active lifestyle. There are also common areas such as a library, game room, and outdoor spaces where residents can relax or engage in hobbies.
The supportive staff at the Villas at Forest Park is available around the clock to assist residents with daily tasks based on their individual needs. Services may include medication management, assistance with personal care tasks such as bathing and dressing, housekeeping, laundry services, and transportation arrangements. This personalized care allows residents to have peace of mind knowing that help is readily available if needed.
Meals at the Villas at Forest Park are prepared by professional chefs who prioritize nutrition and taste. Residents can enjoy restaurant-style dining options in the community's elegant dining room or choose to have meals delivered directly to their door.
Overall, the assisted living community at Villas at Forest Park provides seniors with a supportive environment where they can maintain their independence while receiving the assistance they need. With comfortable accommodations, engaging activities, personalized care services, and delicious dining options, this community strives to enhance the quality of life for its residents every day.
Villas at Forest Park is located at 300 Sandy Court, Kannapolis, NC 28083 in Rowan County, North Carolina
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