The Laurels Of Hendersonville

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The Laurels Of Hendersonville

290 Clear Creek Road, Hendersonville, NC 28792

For more information about senior living options: (844) 490-3973

3.6 from 10 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at The Laurels is described as excellent, attentive, kind, and caring towards residents, creating a warm environment.
  • pro Many reviews highlight the positive impact of the therapy department in helping residents regain strength and confidence in mobility.
  • pro The facility is noted for being clean and well-maintained.
  • pro Family members express gratitude for the quality care their loved ones receive, feeling reassured about their well-being.
  • pro Residents appreciate the friendly and approachable nature of the staff, making communication easy and effective.
  • pro A family member mentions that their aunt has only positive things to say about the facility and its helpfulness in providing information.
  • pro One reviewer praises the personalized treatment received by residents, as staff are familiar with them and treat them with respect.

Cons

  • pro The physical therapy was great, but the overall experience was a nightmare due to a lack of support for residents and inedible food.
  • pro The facility's staff seemed spread too thin, leading to inadequate personal care and poor communication during weekends.
  • pro There were multiple incidents of infections and injuries that occurred due to gross negligence in care.
  • pro The cleanliness of the rooms was subpar, with very little space for movement.
  • pro Many residents reportedly experienced over-medication practices at the facility.
  • pro Despite some caring staff members, overall service left much to be desired, especially when multiple health issues arose.
  • pro Lack of engagement with patients often resulted in deteriorating health conditions rather than improvements.

Review

The Laurels of Hendersonville has garnered a diverse range of reviews from families regarding the quality of care and services provided to their loved ones. While some positive experiences reflect commendable aspects of the facility, numerous negative accounts raise serious concerns about care quality, staff attentiveness, and overall living conditions for residents.

Some families commend the physical therapy offered at The Laurels, highlighting its effectiveness in helping patients regain strength and confidence after hospital stays. One reviewer noted how their 93-year-old mother arrived on oxygen and required assistance with mobility. Thanks to the dedicated efforts of the therapy department, she experienced a significant improvement in her condition, fostering a sense of encouragement through friendly interactions from the staff. Many reviews echoed similar praises for certain staff members who demonstrated kindness and attentiveness towards residents, making families feel secure that their loved ones were being cared for adequately.

However, contrasting experiences emerged from other families who voiced dissatisfaction with various aspects of the facility. Reports indicated that while some staff members were genuinely caring, many appeared overwhelmed by their duties or inadequately supported. Comments mentioned issues such as over-medication and insufficient personal care, leaving some residents feeling neglected or uncomfortable during their stay. For example, one couple's experience took a downturn when both contracted COVID-19 shortly after admission; subsequent health complications compounded their frustrations with an already stretched-thin support system.

Food quality also emerged as a recurrent theme among reviews. Various accounts described meals as mediocre or not palatable enough for residents who often opted out of eating much at all. This dissatisfaction with nutrition was coupled with complaints regarding room cleanliness and size—factors crucial to creating a comfortable living environment for those requiring higher levels of care.

Despite these negative reports from some families, there were individuals who expressed gratitude for their loved ones' treatment at The Laurels while emphasizing the importance of compassionate interactions between staff and residents. A family member noted how they felt blessed that their mother received quality care from attentive personnel who recognized each resident by name—a small but significant detail fostering a sense of belonging.

Yet not all feedback was favorable. Some reviewers documented alarming accounts marked by severe lapses in care leading to health complications such as infections and injuries that remained unexplained by staff members. Families seeking alternative facilities shared distressing experiences that left them feeling compelled to find better options due to growing dissatisfaction with The Laurels' service standards.

In summation, The Laurels of Hendersonville presents a mixed picture shaped by individual experiences ranging from high praise for specific therapeutic programs and certain excellent staff members to stark warnings about inadequate oversight and poor personal care protocols impacting resident well-being significantly. As potential residents weigh options for extended care facilities, it is imperative they consider both sides captured in these testimonials to make informed decisions regarding the health needs of themselves or their loved ones.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Asheville Regional (8 miles away) Asheville Regional (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Laurels Of Hendersonville in Hendersonville, NC is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to its residents.

For those who enjoy looking their best, the community features a beauty salon where residents can get their hair done or receive other beauty treatments. Residents can also relax and unwind in front of their favorite shows with access to cable or satellite TV. Additionally, the community offers community-operated transportation for convenient travel arrangements.

Staying connected with friends and family is made easy with the computer center and Wi-Fi/high-speed internet available on-site. There is also a small library for those who enjoy reading or quiet time. For recreation and entertainment, residents can enjoy the gaming room or spend time in the outdoor garden area.

Residents are provided with fully furnished accommodations that include private bathrooms and kitchenettes for added convenience. Housekeeping services ensure that living spaces are clean and well-maintained.

When it comes to dining, residents can look forward to restaurant-style meals served in a spacious dining room. Special dietary restrictions can be accommodated to ensure that every resident's nutritional needs are met.

Care services at The Laurels Of Hendersonville are comprehensive and attentive. A 24-hour call system ensures that assistance is always just a phone call away, while 24-hour supervision provides peace of mind for both residents and their families.

Assistance with activities of daily living such as bathing, dressing, and transfers is readily available to support residents' independence. Medication management helps ensure that medications are taken in a timely manner while diabetes diets and special dietary restrictions cater to individual health needs.

To promote mental wellness, the community offers a mental wellness program designed to enhance cognitive abilities and emotional well-being. Transportation arrangements for non-medical purposes as well as transportation to doctors appointments make it easy for residents to maintain important engagements outside of the community.

An array of activities is offered to keep residents engaged and entertained. Fitness programs and wellness center facilities promote physical well-being, while planned day trips and resident-run activities provide social stimulation. Scheduled daily activities ensure that there is always something to do and enjoy.

The Laurels Of Hendersonville is conveniently located with 2 cafes, 2 parks, 8 pharmacies, 17 physicians, and 24 restaurants nearby. The presence of 2 hospitals in close proximity provides peace of mind knowing that medical care is easily accessible.

Overall, The Laurels Of Hendersonville offers a warm and inclusive assisted living community where residents can receive personalized care, enjoy a range of amenities, and participate in fulfilling activities while maintaining their independence and connection to the surrounding community.

Nearby Places of Interest

Pharmacies

  • Epic Pharmacies (0.5 miles)
  • CVS Pharmacy (0.8 miles)
  • Walmart Pharmacy (1 miles)
  • Walgreens (1.3 miles)
  • Economy Drugs (1.9 miles)
  • Walgreens (2.5 miles)
  • Whitley Drugs (2.7 miles)

Restaurants

  • Subway (0.7 miles)
  • Hardee's (0.7 miles)
  • Burger King (0.7 miles)
  • Taco Bell (0.7 miles)
  • Bojangles' Famous Chicken 'n Biscuits (0.7 miles)
  • McDonald's (0.7 miles)
  • Pizza Hut (0.8 miles)

Physicians

  • MyEyeDr (0.7 miles)
  • Park Ridge Medical Associates (1 miles)
  • Blue Ridge Cmnty Health Service (1.2 miles)
  • EmergeOrtho-Hendersonville (1.6 miles)
  • Brooks Werner C MD (1.6 miles)
  • Beaty Dand MD (1.8 miles)
  • Shelton Susan, FNP (1.8 miles)

Cafes

  • Starbucks (0.8 miles)
  • Underground Baking Co. (1.5 miles)
  • Pisgah Coffee Roasters (11.7 miles)
  • Starbucks (13.1 miles)

Hospitals

  • Team Member Pharmacy (1.7 miles)
  • Pardee Hospital - ICU (1.7 miles)
  • Mission St Joseph's (14.3 miles)
  • Mission Childrens Hospital (14.6 miles)

Parks

  • Park at Flat Rock (4 miles)
  • East Flat Rock Park (4.8 miles)
  • Edneyville Park (7 miles)
  • Westfeldt River Park (7.2 miles)
  • Lake Julian Park (10.6 miles)
  • Triple Falls (13.5 miles)
  • Dupont State Forest (14 miles)

Transportation

  • Asheville Regional Airport (AVL) (7.8 miles)

Places of Worship

  • Biltmore Baptist Church (11.8 miles)
  • New French Broad Baptist Church (13.7 miles)

Theaters

  • Cinemark (12.3 miles)

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