Senior Citizens Home
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2275 Ruin Creek Road, Henderson, NC 27537
For more information about senior living options: (844) 490-3973
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The facility is very clean and well stocked. Mrs. Darlene, the scheduling supervisor, has excellent communication skills and is prompt and professional. CNA Mary was very helpful and demonstrated outstanding teamwork. Nurse Ebony is excellent and among the best nurses the reviewer has ever worked with. The reviewer would like to return to work there, indicating it is a desirable workplace. The desk staff were nice and allowed residents to receive Christmas cards. The staff seem to take good care of residents and keep them happy. The rehab and therapy services are highly above expectations. The environment is clean and friendly, with caring staff.
A reviewer would never leave a loved one there again, calling the facility horrible to patients and noting phone calls go unanswered. Poor conditions for staff and residents were reported. The DON, Sara, was described as an absolute liar, with roaches in residents' rooms alleged. The facility allegedly did not answer bells or provide water, indicating poor quality of care. The reviewer would not recommend this facility for anyone needing senior care. The place was described as out of control and very sad. The environment was criticized as unhygienic, loud, poorly staffed, with fatty fried canned foods and few fresh fruits. Staff were accused of having no respect for patients and being nasty.The collection of reflections from this facility paints a picture of a place with real strengths and equally real challenges. Some reviewers sing the praises of the people who work there and the overall level of care, while others recount experiences that leave them worried about safety, cleanliness, and responsiveness. Taken together, the comments reveal a complex environment where compassionate teamwork can exist alongside serious operational issues. It's clear that patients, families, and staff have very different experiences, and that the quality of care seems to hinge as much on individual interactions as on systemic practices.
Several accounts highlight standout staff members who left a lasting positive impression. One reviewer commended the scheduling supervisor, Mrs. Darlene, for excellent communication via email or text and praised her prompt, professional conduct. The CNA Mary was described as exceptionally helpful and collaborative, with her teamwork noted as outstanding. Ebony, a nurse, was singled out as "excellent - the best nurse I ever worked with," with a surprising level of hands-on support in patient care. Another grateful family member spoke at length about the care their grandmother received, describing the nurses and staff as truly caring and treating patients like family. They emphasized that, despite occasional bad apples in any workplace, the facility generally takes concerns seriously and acts promptly when problems are identified. Positive comments about the desk staff, the welcoming environment, and the facility's ability to host church members and visitors also contributed to a strong sense of community and attentiveness from certain teams.
On the flip side, many voices expressed deep concern about conditions, responsiveness, and communication. A few reviewers warned that calling the facility could feel futile, with reports that calls often went unanswered and that families could be left without timely information. There were strong accusations about the facility's management, including a claim that the director of nursing (DON) Sara was not truthful, accompanied by a broader critique of poor conditions for both staff and residents. Other comments mentioned roaches in residents' rooms and a decision to involve the health department, painting a picture of pest problems and discomfort that cannot be ignored. The sentiment ran from "disgusting attitude" to "unhygienic and loud," suggesting a wide gap between the best-case experiences and those who felt the environment fell short of basic standards.
The negative feedback frequently touched on specific, troubling experiences. One reviewer who remained for over a year described a decline in care quality over time, noting that bells were not promptly answered and that water was not consistently provided. They characterized the facility as having a "hotel bell" that often went unanswered and expressed relief only after moving on from the center. Another reviewer noted that the facility was not as clean as it should have been and cited a cigarette smell in the hallways, which further impacted their impression of cleanliness and safety. A different account described a decades-old, almost "1950s attitude" toward healthcare, with concerns about hydration, nutrition, and overall patient welfare, including an emaciation episode and outsourced physical therapy that appeared to undermine cohesive care.
Amid the criticism, there are voices that defend the facility and acknowledge imperfections as part of any large operation. A family member defended the establishment against prior negative reviews, insisting that staff address concerns seriously and act quickly when problems arise. They highlighted how the facility aligns dietary plans with individual needs (low sugar, low salt) and praised rehab and therapy as being better than expected for elderly patients. This perspective also emphasized that staff who behave poorly are still part of a larger system that tries to learn from mistakes and improve, a narrative that suggests accountability and ongoing improvement rather than a blanket condemnation.
Other notes from visitors and residents contribute a more nuanced picture. Some described the place as quiet and well organized, with caring staff and engaging activities, and a clean, friendly environment during visits. They recounted practical positive experiences, such as staff helping visitors find rooms, desks that were approachable, and a general sense of hospitality during church visits or volunteer activities. A few testimonies spoke to the personal warmth of relationships with caregivers and the sense that the facility can be a good environment for loved ones when expectations and communication align with reality on the floor.
In sum, the impressions of this facility reflect a spectrum from high praise to stern critique. The positive threads center on compassionate, capable staff - especially individuals like Darlene, Mary, and Ebony - who can deliver attentive, family-oriented care and meaningful rehab when conditions permit. The negative threads highlight serious concerns about cleanliness, pest control, responsiveness, and perceived leadership shortcomings, including instances of rude behavior and miscommunication that erode trust. For families evaluating this center, the takeaway is clear: experiences will likely vary by unit and shift, and a prospective resident or family member should plan to visit, assess call-bell responsiveness, inspect cleanliness and pest control, and talk directly with frontline staff about care plans, nutrition, rehab options, and how concerns are tracked and resolved. The best verdict seems to hinge on ongoing, transparent communication, reliable responsiveness, and a shared commitment to treating every patient with dignity and consistent care.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Senior Citizens Home in Henderson, NC is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services for its residents. With a focus on providing comfort, convenience, and a high quality of life, this community is designed to meet the unique needs of seniors.
The amenities at Senior Citizens Home are carefully curated to enhance the residents' daily lives. A beauty salon is available on-site, allowing residents to indulge in self-care and grooming services. Residents can also enjoy their favorite TV shows with cable or satellite TV in their fully furnished apartments. Community-operated transportation ensures that residents have easy access to nearby places of interest or errands they need to run. For those who wish to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet.
When it comes to dining, Senior Citizens Home offers restaurant-style dining in a cozy dining room setting. The menu includes options for special dietary restrictions such as diabetes diets, ensuring that each resident's nutritional needs are met. Meal preparation and service are provided as part of the care services offered by the community.
Engaging in activities and maintaining an active lifestyle is encouraged at Senior Citizens Home. The fitness room provides opportunities for residents to exercise and stay fit. Planned day trips and resident-run activities offer social interaction and entertainment options. Scheduled daily activities cater to various interests and hobbies, creating a vibrant atmosphere within the community.
Care services at Senior Citizens Home ensure that residents receive the assistance they need while maintaining their independence. A 24-hour call system and supervision provide round-the-clock support and security. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers when necessary. Medication management ensures that medications are taken correctly, promoting optimal health for each resident.
In addition to physical care, mental wellness programs are available to support emotional well-being among residents. Transportation arrangements for non-medical purposes make it convenient for residents to attend appointments and engage in leisure activities outside the community. Move-in coordination services are also provided to make the transition into Senior Citizens Home as smooth as possible.
Overall, the Senior Citizens Home in Henderson, NC provides a nurturing and engaging environment for seniors. It is a place where residents can enjoy a wide range of amenities, receive personalized care services, participate in various activities, and thrive in their golden years.
Senior Citizens Home is located at 2275 Ruin Creek Road, Henderson, NC 27537 in Warren County, North Carolina
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