Pelican Health Henderson

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280 South Beckford Drive, Henderson, NC 27536

For more information about senior living options: (866) 208-4318

3.7 from 59 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

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Overall Review of Pelican Health Henderson

differentiator 4 reviews mention this

Leaders are praised for follow-through

Residents and families highlight leadership that takes extra time to respond.

Several reviewers describe the nursing and rehab leadership as exceptional, especially for answering questions and making sure care plans are understood. Others say the administrator or director of nursing was available after hours for concerns, rather than leaving families waiting. There are also calls out where leadership helped get prescription issues worked out for hospice care, with a focus on comfort and well-being.

common 5 reviews mention this

Rehab and therapy feel like the core

Rehab and therapy receive repeated attention in reviews.

More than one reviewer says the rehab department and therapy team were a strong point, including praise for physical therapists. A few residents described being in rehab for a medical condition and wanting the experience handled more effectively, with complaints about pain management and delays. At the same time, other reviewers report rehab care went well and they would recommend the facility for therapy needs.

common 2 reviews mention this

Spiritual and social activities happen

The community includes structured activities and spiritual gatherings.

Reviews mention resident and community time built around worship services with residents, including church/praise and testimony service. Another reviewer describes the dining room being used for bingo, pairing social events with shared spaces. This aligns with the types of scheduled, planned activities and fitness programming offered.

caveat 4 reviews mention this

Cleanliness and odor are mixed

Cleanliness and odors are reported unevenly by families.

Some visitors report no bad smells and say the rooms and facility appeared clean during their visit. Others complain about unpleasant odors in the halls, dirty floors, and the building feeling dark or dungeon-like. A few of the negative reviews connect poor cleanliness to wider concerns about care and upkeep.

caveat 4 reviews mention this

Communication trouble and call-bell waits

Families report difficulty reaching the facility and delays for help.

Several reviewers describe phone and call responsiveness as a recurring problem, including never getting callbacks or repeatedly getting no answer. Others say call bells were ringing but help did not arrive promptly, and at least one review describes an inability to talk to a loved one. A different complaint ties these issues to understaffing and lack of timely support for basic needs.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

78 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Physicians

Rural Health Group (11.2 miles)
Stovall Medical Center (11.2 miles)
Rural Health Group (14.6 miles)
Clarksville Family Practice (21 miles)

Places of Worship

Philadelphia Church (11.3 miles)
Jonathan Creek Baptist Church (19 miles)
Boydton Methodist Chuirch (22.6 miles)

Parks

County Line State Park (14.3 miles)
North Bend Park and Campground (18.1 miles)
Occoneechee State Park (21.2 miles)
E. Carroll Joyner Park (24.3 miles)

Pharmacies

Clarksville Community Pharmacy (20 miles)
CVS Pharmacy (21.1 miles)

Restaurants

Buggs Island Brewing Company (21 miles)
McDonald's (21.2 miles)
Huddle House (23.4 miles)
Char Grill (23.7 miles)

Frequently Asked Questions

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