Kerr Lake Nursing And Rehabilitation Center in Henderson, NC
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1245 Park Avenue, Henderson, NC 27536
For more information about senior living options: (844) 490-3973
The physical therapists at Kerr Lake Nursing and Rehab are considerate, understanding, and provide excellent care. They are willing to explain the process and listen to concerns, making patients feel heard. The rehab team, including Paul and Shelby, is compassionate, attentive, and goes above and beyond. The therapy staff work diligently to support both patients and families, earning trust and appreciation. The medical staff, including Dr. Sundar, are phenomenal and attentive to patient needs. The administrative staff are helpful, especially with finances and resources. The facility is clean, well-maintained, and safe, with friendly and professional caregivers. The dining service provides delicious, hot meals as part of a positive recovery experience. Families appreciate regular updates from nurses and the caring, responsive communication.
The staff were rude and heartless to patients. The reviewer suggested installing cameras to monitor the staff. The facility did not answer calls from families, leaving loved ones unreachable. The receptionist appeared uninterested and did not want to give tours or talk to visitors. Customer service was atrocious, with repeated failed attempts to reach a resident. The lower-echelon staff seemed to treat matters as a joke. The outside of the facility did not look great during renovations. Do NOT put your family/friends in this facility.Kerr Lake Nursing and Rehabilitation Center is best suited for families seeking a rehabilitation-first environment where skilled therapists, devoted nursing staff, and a compassionate care culture drive recovery. The facility earns its strongest marks for post-acute care and therapy, with multiple reviewers highlighting remarkable rehabilitation outcomes after falls, surgeries, and mobility challenges. The therapy team - especially Paul the physical therapist, Lisa Christopher, and Shelby - consistently earns praise for explanations, patience, and genuine attentiveness. When a loved one needs aggressive PT/OT/SLP to regain independence, Kerr Lake often delivers, aided by a medical staff that clients describe as engaged, responsive, and supportive throughout the discharge planning process. In short, this is a destination for recovery-oriented care delivered through a people-centric approach.
Alternatives should be seriously considered by families who prize seamless, high-touch administrative communication and an unbroken sense of daily transparency. A recurring caution in the reviews centers on inconsistent front-desk responsiveness and occasional difficulties reaching residents or receiving timely updates. Several families report delays or gaps in phone access and communication with administrators, which can be stressful during sensitive transitions. For those who prioritize a consistently flawless administrative experience or a spotless, newer campus aesthetic without ongoing renovations, other options may offer more predictability. The facility's ongoing renovations and older exterior contrast with the internal warmth, and that mismatch can matter to families with specific expectations about facility upkeep and noise.
The core pros - exceptional rehabilitation, attentive therapists, and a team-driven care model - tend to offset many of the noted drawbacks, but only when matched to the resident's goals. Therapists are described as compassionate, inventive, and deeply committed to outcomes, with stories of patients regaining walking capacity and returning home after weeks to months of therapy. Nursing and medical staff receive widespread gratitude for daily attentiveness, timely symptom management, and collaborative family communication during progression toward discharge. Cleanliness and a home-like atmosphere inside the building consistently appear in favorable reviews, and administrative resources are praised for helping with finances and care planning. The combination of skilled rehab with a supportive, caring milieu often translates into meaningful, measurable improvement for residents.
Yet not all experiences align with that high standard. A minority of reviews flag rude or disengaged behavior among some staff, and several families note gaps in timely updates or difficulty reaching caregivers during crucial moments. The tension between renovation activity and everyday routines can also color perceptions of the campus, with some external areas showing age or disruption while interiors remain welcoming and well-kept. These inconsistencies are important for families to weigh, particularly when choosing a facility for long-term placement where ongoing communication and stability of the care team matter as much as a strong short-term rehab program. A few reviewers also advise cautious scrutiny of admissions interactions, as initial experiences can shape overall impressions.
For families moving toward a decision, practical steps can tilt the odds toward a positive experience at Kerr Lake. Prioritize meeting the therapy team early in the process and request a named point of contact for daily updates. Ask about therapist-to-patient ratios, the cadence of progress notes, and the plan for discharge or transition back home. Request a realistic tour that includes quiet moments with caregivers and a chance to observe daily routines, not just marketing spaces. Clarify how renovations will impact noise, meals, and visiting hours in the near term, and establish a preferred method and cadence for family communication. In short, Kerr Lake is a compelling choice for recovery-focused care when paired with clear expectations and proactive engagement from families.
Overall, Kerr Lake Nursing and Rehabilitation Center represents a strong fit for recovery-minded families who value high-quality rehabilitation delivered with genuine compassion. The standout therapy teams and caring nursing staff create a solid foundation for meaningful improvements and successful transitions back home. Potential drawbacks exist, primarily around administrative communication consistency and the realities of ongoing renovations. Weigh these factors against the facility's proven rehab strengths, and Kerr Lake rises as a practical, capable option for short-term or longer-term care where the emphasis is on restoration, daily dignity, and a compassionate, collaborative care experience.
92 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Kerr Lake Nursing and Rehabilitation Center is an assisted living community located in Henderson, NC. Our community offers a wide range of amenities and care services to ensure that our residents have all their needs met and enjoy a comfortable and engaging lifestyle.
For our residents' convenience, we have a beauty salon on-site where they can get pampered and feel their best. Our residents can also enjoy their favorite shows with cable or satellite TV in the comfort of their own rooms. We provide community-operated transportation for those who need assistance getting around, whether it's for social outings or medical appointments.
We understand the importance of staying connected in today's digital age, which is why we offer a computer center and Wi-Fi/high-speed internet access throughout our community. Our dining room provides restaurant-style dining experiences with delicious meals prepared by our staff. Special dietary restrictions are accommodated to ensure that each resident receives appropriate nutrition.
To promote physical well-being, we have a fitness room available for our residents to exercise and maintain an active lifestyle. Our gaming room offers opportunities for social interaction along with some friendly competition. For those who appreciate nature, we have a beautiful garden and outdoor space where residents can relax and soak up the fresh air.
Our assisted living community takes pride in providing excellent housekeeping services to keep the environment clean and tidy. Each resident has access to private bathrooms for privacy and convenience. Move-in coordination is available to assist new residents during their transition.
We understand that maintaining mental wellness is crucial, which is why we offer various activities to engage our residents' minds. Our small library provides a quiet space for reading enthusiasts, while concierge services are available to cater to any specific needs or requests.
In terms of care services, our 24-hour call system ensures that help is always just a button away whenever needed. Residents receive 24-hour supervision from our dedicated team of caregivers who provide assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is experienced in managing medication to ensure residents take their prescribed doses safely.
We also have a mental wellness program in place to support the emotional well-being of our residents. Special dietary restrictions are honored to accommodate individual needs. Transportation arrangement for non-medical purposes and medical appointments are readily available for added convenience.
At Kerr Lake Nursing and Rehabilitation Center, we prioritize the well-being and happiness of our residents. We offer a variety of planned day trips and scheduled daily activities to keep them engaged and entertained. Additionally, our residents have the opportunity to organize resident-run activities, empowering them to actively contribute to the community.
In summary, our assisted living community provides an array of amenities and care services designed to meet all aspects of our residents' lives. From comfortable accommodations with private bathrooms to delicious meals prepared with special dietary considerations, from engaging activities and outings to round-the-clock supervision and assistance, we strive to create an environment where our residents can thrive and enjoy a fulfilling lifestyle.
Kerr Lake Nursing And Rehabilitation Center is located at 1245 Park Avenue, Henderson, NC 27536 in Vance County, North Carolina
Kerr Lake Nursing And Rehabilitation Center on seniors.fyi includes 14 photos including images showing interior, decor, bedroom, lighting, windows, hallway, living room, fireplace, and more.
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Interior
Decor
Bedroom
Trees
Windows
Dining
Lighting
Television
Hallway
Plant
Spa
