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Kerr Lake Nursing And Rehabilitation Center in Henderson, NC

Kerr Lake Nursing And Rehabilitation Center is a nursing home community in Henderson, NC.

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Kerr Lake Nursing And Rehabilitation Center in Henderson, NC

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  • Interior

    A cozy living room with a red armchair beside a wooden fireplace adorned with a festive wreath.

  • Decor

    A cozy living room featuring a tufted armchair and a rustic fireplace adorned with a seasonal wreath.

  • Bedroom

    A small bedroom with a single bed featuring pink bedding, adorned with wall art and a butterfly decoration.

  • Trees

    A tranquil garden setting with benches, lush trees, and colorful flowers lining a pathway.

  • Windows

    A spacious and well-lit dining area featuring elegant furniture and a cozy atmosphere.

  • Dining

    A cozy dining area with neatly set tables and a piano in the corner.

  • Lighting

    A view of a hospital hallway lined with patient rooms.

  • Television

    A well-furnished hospital room featuring a television, wash basin, and decorative elements.

  • Hallway

    A view of a well-lit hallway leading to a waiting area in a healthcare facility.

  • Plant

    A cozy corner of a room featuring a desk, chair, and storage cabinet by the window.

  • Spa

    A serene spa room prepared for a relaxing massage session.

1245 Park Avenue, Henderson, NC 27536

For more information about senior living options: (866) 208-4318

4 from 35 reviews
5 stars
23
4 stars
3
3 stars
1
2 stars
2
1 stars
6

Overall Review of Kerr Lake Nursing And Rehabilitation Center

common 9 reviews mention this

Therapy support stands out

Rehabilitation staff and therapists receive consistent praise from residents and families.

Several reviews describe therapy teams that start quickly and take time to explain processes and address concerns. Families specifically call out PT, OT, and speech therapy staff as attentive and effective, including therapists who check on patients and families. Even when the building is described as older, residents and visitors often point to the therapy department as a major reason recovery went well.

common 23 reviews mention this

Staff compassion and responsiveness

Residents and families repeatedly describe staff as caring and professional.

Across many reviews, people say the staff treat residents with respect and compassion while staying professional during a difficult rehab or long-term period. Multiple reviewers mention being able to speak with nursing or administrative staff for help and updates, and some describe daily communication during health setbacks. There are a small number of very negative remarks, but the dominant pattern is positive experiences with how staff members show up for residents and families.

caveat 3 reviews mention this

Food quality is mixed

Dining quality comes through as inconsistent in reviews.

Some residents and families mention issues with meal selection and variety, describing breakfast items they did not like and asking for better dining improvements. Others report more positive experiences, including being surprisingly satisfied with the food and describing meals as hot and fresh. Overall, reviews show dining is not universally viewed the same way from person to person.

  • A cozy dining area with neatly set tables and a piano in the corner.
  • A spacious and well-lit dining area featuring elegant furniture and a cozy atmosphere.
common 6 reviews mention this

Cleanliness and renovations matter

Clean, well-kept spaces and renovations are frequently noted.

Multiple reviews emphasize that the facility feels clean and organized, with some describing it as clean and sanitized. Several reviewers also mention renovations underway or recently completed, and describe the inside as updated even if the exterior or older parts look less appealing. This combination of cleanliness and upgrades comes up alongside positive care experiences in the same reviews.

caveat 3 reviews mention this

Calls and follow-through draw complaints

A few reviews say it can be hard to reach someone by phone.

Some families complain that calls to the facility went unanswered or that phone transfers to residents did not work as expected. Others add that administration availability for concerns felt limited, which contributed to frustration during active caregiving. These remarks contrast with reviews that describe helpful communication and updates, but they are a recurring theme among the more negative feedback.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 92 resident community capacity 92 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Rural Health Group (12.1 miles)
  • Stovall Medical Center (12.1 miles)
  • Rural Health Group (15.1 miles)
  • Clarksville Family Practice (22 miles)

Places of Worship

  • Philadelphia Church (12.4 miles)
  • Jonathan Creek Baptist Church (19.9 miles)
  • Boydton Methodist Chuirch (23.7 miles)
  • St Catherine of Siena Catholic Church (24.7 miles)

Parks

  • County Line State Park (15.3 miles)
  • North Bend Park and Campground (19.1 miles)
  • Occoneechee State Park (22.2 miles)
  • E. Carroll Joyner Park (23.3 miles)

Restaurants

  • McDonald's (20.1 miles)
  • Buggs Island Brewing Company (22.1 miles)
  • Char Grill (22.7 miles)
  • Huddle House (24.2 miles)
  • McDonald's (24.7 miles)

Pharmacies

  • Clarksville Community Pharmacy (21 miles)
  • CVS Pharmacy (22.2 miles)
  • CVS Pharmacy (24.3 miles)
  • Walgreens (24.9 miles)

Cafes

  • Back Alley Coffee Roasters (24.5 miles)

Frequently Asked Questions

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