416 North Highland Street, Gastonia, NC 28052
For more information about senior living options: (844) 490-3973
The facility is consistently clean during visits. The rooms are neatly organized. The nursing staff is friendly and responsive when addressing concerns. There are no offensive odors during family visits. The rooms are of nice size for sharing, with each patient having their own TV. Sundays have a relaxed and calm ambience. A family member has been there for a year with no complaints.
The reviewer claims the facility killed their mother during rehab from hospital. A staff member allegedly poured hot liquid on the patient's arm and proper wound care was not provided. The reviewer says hospital transfer was delayed until the patient nearly died. Teresa Dixon is described as incompetent, rude, and extorting money during discharge. Iris, a third-shift nurse, allegedly administered wrong medications several times. A second-shift orderly allegedly denied the patient food and water at night. Leora Jackson and her office staff allegedly escorted the patient home despite concerns about her ability to care for herself. The facility is described as a "House of Horrors" with theft and neglect reported.The collection of reviews paints a facility that, on surface, can feel clean and orderly, with well-kept rooms and a calm, even pleasant atmosphere during visits. The first observer emphasizes consistent cleanliness, neatly organized spaces, and a nursing staff that is friendly and responsive when concerns are raised. They note that odors are not a problem and that rooms are spacious enough for sharing, with each patient enjoying their own television. Sundays, they say, have a notably relaxed and calm ambience, and they praise a family member who has been there for a year without complaints. Yet this same voice stresses that you must stay actively involved in your loved one's care to ensure continuity, follow-up appointments after hospital discharge, and proactive planning for cognitive issues with power of attorney and advance directives. They urge families to research agencies such as APS and ombudsman roles, to document everything, and to question everything until it's put in writing, underscoring that caregiving in these facilities should strive for the highest professional standards and robust advocacy for every resident.
Another, much harsher, account claims the facility can be deadly for a patient. In this review, the author declares that no stars are enough because their mother died during rehab after an alarming series of alleged mishaps. They describe a scene where someone poured hot liquid on their mother's arm, with the arm red and swollen for weeks, and with the wound team allegedly kept from seeing the arm and a Doppler exam never performed. The reviewer contends that Covid-era restrictions forced the patient into virtual rehab following leg surgery and that hospital transfer arrival was far too late, almost to the point of death. They fault a social worker named Teresa for lying and say the burn specialist questioned the appropriateness of the treatments, including the use of silver sulfadiazine. The overall verdict here is that the facility's practices were dangerous enough to warrant closure.
A third strongly negative review broadens the scope to include theft and neglect, suggesting systemic problems rather than isolated incidents. The writer reiterates the sentiment that this facility should be seen as dangerous or harmful, with a particularly emphatic claim that one would have to witness the situation to believe it. A February 2018 incident is recounted in detail: the writer's mother, who was battling brain cancer, was allegedly kicked out of the facility by Leora Jackson and office staff, then escorted home by van even though the mother could not take care of herself. The reviewer accuses the staff of misrepresenting hospice plans, failing to protect the mother's well-being, and allowing the patient to descend into decline at home. The outcome, according to this account, was six months of lost progress and a premature death, with the author insisting that Leora Jackson and her team belong in jail.
A separate submission labeled as "House of Horrors" adds vivid, concrete grievances, even while acknowledging certain direct-care workers as wonderful. The writer narrates a discharge grievance in January 2018 involving Teresa Dixon, claiming she was told the patient could not leave until a $1,600 payment was settled, and that she disclosed personal medical information publicly in a parking lot confrontation. The eventual discharge occurred days later after the walker loan, but the writer alleges that Dixon interfered with the process to extort payment and forced the patient to wait. The report also accuses specific aides of poor conduct: Ed, a third-shift orderly, denied ice and food to a patient; Iris, a third-shift nurse, allegedly administered the wrong medication multiple times, with a dismissive response to the patient's concerns; another orderly described with a racialized stereotype allegedly denied food at night. The reviewer expresses a belief that the facility's real concern is corporate metrics and executive comfort rather than patient welfare, criticizing the overall quality of food and the neglect of residents who need assistance with eating.
Across these accounts, a pattern emerges: while there are occasional compliments for certain staff, the predominant message is one of serious concern about safety, proper medical treatment, privacy, and humane care. Several writers insist that the facility's environment can feel well-kept and technically organized, but underlying issues - perceived neglect, mismanagement, alleged medication errors, and troubling disclosures of sensitive information - undermine trust in the system. The criticisms extend beyond individual missteps to suggest cultural or procedural flaws, including delays in hospital transfers, questionable decisions around treatment and wound care, and a sense that misbehavior by staff goes unaddressed or is tolerated when higher-level officials are involved.
The reviewers collectively urge a disciplined approach to care, emphasizing readiness to document everything, demand written explanations, and stay actively involved in a loved one's needs. They advocate for preemptive planning - POA, advance directives, and open conversations about wishes - plus proactive engagement with oversight resources like APS and ombudsman programs to understand the roles these entities play in safeguarding residents. They also stress the importance of continuous follow-up after discharge and the need for clear communication with families about every step of the care plan. Above all, they insist that quality care depends on vigilant advocacy and accountability, challenging facilities to uphold high professional standards for every resident, every day.
In closing, the mixture of experiences in these reviews presents a troubling picture: clean hallways and orderly rooms, friendly faces on some shifts, and a generally calm visiting environment on Sundays, contrasted with deeply troubling allegations of harm, neglect, privacy violations, and coercive behavior by some staff members. The dominant tenor is a call for greater transparency, more rigorous oversight, and steadfast family engagement to ensure that the care provided truly aligns with the best possible standards. While a few staff members are praised for their kindness and competence, the overarching message is a plea to elevate accountability, safeguard patient safety, and protect the dignity and well-being of every resident.
118 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Accordius Health At Gastonia is an assisted living community located in Gastonia, NC. Our community offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience.
For those looking to maintain their appearance, we have a beauty salon available onsite. Residents can also enjoy watching their favorite shows with cable or satellite TV in their own private rooms. Our community operates transportation services for convenient access to local destinations, such as shopping centers or parks. We also have a computer center for residents who want to stay connected with loved ones or engage in online activities.
The dining room provides restaurant-style meals prepared by our experienced chefs, accommodating special dietary restrictions when necessary. In addition to the dining room, we offer a small library and gaming room for recreational activities. Residents can also spend time outdoors in our beautiful garden or take part in exercise classes at our fitness room.
Accommodations are fully furnished and include private bathrooms, ensuring comfort and privacy for each resident. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. For those who require assistance during the move-in process, we offer move-in coordination services.
Our care services aim to support residents' daily needs and wellbeing. We have a 24-hour call system and supervision to ensure safety at all times. Our trained staff is available to assist with activities of daily living, including bathing, dressing, and transfers.
Additionally, we provide medication management for residents who require assistance with their medications. A mental wellness program is available for individuals who may benefit from additional support in managing their emotional wellbeing.
Our community emphasizes the importance of maintaining a healthy lifestyle through diet and exercise. We offer diabetes-friendly meals for those with specific dietary needs and provide meal preparation and service. Transportation arrangements can be made for non-medical purposes as well as for doctors' appointments.
Residents can participate in various activities organized by our dedicated staff members. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. We also provide concierge services to assist residents with any additional needs or requests.
Accordius Health At Gastonia is conveniently located near 17 physicians and a variety of dining options in the area. With our comprehensive amenities and care services, we strive to create a comfortable and engaging environment for our residents to call home.
Accordius Health At Gastonia is located at 416 North Highland Street, Gastonia, NC 28052 in Gaston County, North Carolina
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