Heritage Oaks Assisted Living in Gastonia, NC
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Information last verified:
916 South Marietta Street, Gastonia, NC 28054
For more information about senior living options: (844) 490-3973
Heritage Oaks Assisted Living offers competitive pricing for its residents when compared to both Gaston County and the broader North Carolina market. For a semi-private room, the monthly cost at Heritage Oaks is $2,000, significantly lower than the county average of $3,034 and well below the state average of $3,584. Additionally, for those seeking more privacy in a one-bedroom accommodation, Heritage Oaks charges $2,600 per month. This price also stands in stark contrast to Gaston County's average of $4,324 and the state's $4,055 benchmark. These cost advantages make Heritage Oaks an attractive option for families looking for quality assisted living without straining their budgets.
| Floor plans | Heritage Oaks Assisted Living | Gaston County | North Carolina |
|---|---|---|---|
| Semi-Private | $2,000 | $3,034 | $3,584 |
| 1 Bedroom | $2,600 | $4,324 | $4,055 |
The reviewer reports that calls are routinely hung up on, making it impossible to speak to anyone. They express disgust at being told over the phone that a resident wouldn’t be allowed lunch. The reviewer says the place is sick and sad, and that the residents don’t deserve to be treated that way. The reviewer asserts that residents aren’t allowed to go home or be comfortable. They urge the organization to get it together.Heritage Oaks Assisted Living in Gastonia is best suited for families that can compensate for weak communication with frequent, direct oversight and for residents whose needs are relatively straightforward and manageable with standard oversight. The two reviews available paint a pattern of unreliable outreach and limited proactive care, suggesting that only households willing to be highly involved, and possibly prepared to push for answers, will feel comfortable with this community. In short, it is not a fit for families seeking a hands-off, consistently responsive experience or for seniors requiring attentive day-to-day engagement without persistent family monitoring.
Those considering alternatives should take note that this community may not meet expectations for dependable communication, transparent policies, or resident-centered care. Families prioritizing clear, respectful contact, quick issue resolution, and a working model where residents’ daily life, meals, routines, and personal autonomy, is handled with empathy, will likely want to look elsewhere. This is especially true for households that rely on professional staff to advocate for residents rather than using family members as the primary care coordinators.
From a decision-focused perspective, the few explicit positives that could balance drawbacks are not evident in the available feedback. The apparent advantages, whether they exist in other, unreviewed areas such as location, cost, or basic facility features, do not shine through in these accounts. Without credible, documented strengths, the main drawbacks dominate the value proposition: unreliable communication, and policies or practices that resist resident autonomy and comfort. In practical terms, the cons far exceed any unproven benefits.
The most concerning red flags center on how frontline interactions are handled and how resident needs are perceived and acted upon. Call handling reportedly ends with being hung up, which in turn undermines trust and delays problem resolution. A separate account describes an incident where a resident was reportedly barred from a normal meal service, raising questions about how dining policies are applied and whether residents are treated with dignity and respect. Together, these points suggest a staff culture that may struggle with empathy, responsiveness, and clear due process, issues that directly affect daily quality of life, safety, and the sense of home residents expect.
For families weighing a visit or a deeper dive, the recommended approach is disciplined and purposeful. Seek a live tour with the administrator and request to speak with caregiving staff and a few current residents or family members to gauge consistency of care and tone of interactions. Verify the facility’s policies on resident meals, autonomy, and rights, and ask for written explanations of any restrictions that seem punitive. Inquire about staffing levels, shift patterns, and turnover, and arrange to observe a meal service and a routine day in the community. Finally, check outside sources, licensing records, state inspections, and any available family advisory groups, to triangulate the narrative beyond the two reviews.
Ultimately, Heritage Oaks Assisted Living should be approached with a presumption of caution. The reviews indicate a misalignment with expectations around communication, resident dignity, and responsive care, making alternatives the prudent default for families prioritizing reliable contact, humane treatment, and a predictable daily experience. If the decision rests on safeguarding trust, autonomy, and consistent oversight, it is wise to explore other Gastonia options that demonstrate stronger, more transparent commitments to resident-centered care and open, respectful engagement with families. When in doubt, prioritize a facility where staff accountability and proactive communication are nonnegotiable, and let the on-site experience confirm the fit rather than online impressions alone.
86 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Oaks Assisted Living in Gastonia, NC is a vibrant and comfortable community that provides personalized care and support for seniors. Residents can enjoy a range of amenities to enhance their quality of life.
The community offers air-conditioned apartments that are fully furnished, ensuring residents' comfort. They can relax in the peaceful outdoor spaces or socialize with friends in the indoor common areas. The on-site beauty salon allows residents to pamper themselves, while the small library is perfect for those who love reading.
To cater to residents' nutritional needs, Heritage Oaks provides delicious meals served restaurant-style in the dining room. Special dietary restrictions are accommodated, including diabetes diets, ensuring that everyone's needs are met. Additionally, assistance with meal preparation and service is available for those who need it.
Residents have access to a wide range of activities designed to engage their minds and bodies. The community sponsors various activities such as fitness programs and planned day trips, allowing residents to stay active and explore new experiences. Resident-run activities create a sense of belonging and help foster relationships within the community.
Medical care is prioritized at Heritage Oaks Assisted Living. With 24-hour call systems and supervision, residents can rest assured knowing that help is always available. Assistance with activities of daily living such as bathing, dressing, transfers, and managing medications ensures that individuals receive the support they need.
Transportation services are provided for non-medical purposes as well as arranging transportation for doctors' appointments. This makes it convenient for residents to attend appointments or run errands while relieving any transportation concerns they may have.
In close proximity to Heritage Oaks Assisted Living, there are pharmacies, physicians, and restaurants nearby, making it easily accessible for residents to obtain necessary supplies or enjoy dining out.
With its comprehensive care services, inviting amenities, and engaging activities, Heritage Oaks Assisted Living offers a warm and supportive environment where seniors can thrive while receiving top-quality care tailored to their individual needs.
This area of Gastonia, North Carolina offers a variety of amenities and services that cater to the needs of seniors. The proximity to numerous physicians, pharmacies, and medical centers such as Carolina Pediatric Center, Caromont Imaging Services, and Carolina Asthma & Allergy Center PA ensures easy access to healthcare. Additionally, there are several dining options nearby including Cook Out and Chick-Fil-A for convenient meals. Places of worship such as South Point United Methodist Church and recreational areas like Patriots Park provide opportunities for spiritual enrichment and outdoor activities. Transportation options are also readily available with the presence of Concourse A and the CLT Car Rental Center within a reachable distance. Overall, this area offers a blend of convenience, healthcare facilities, and leisure opportunities suitable for senior living.
Heritage Oaks Assisted Living offers competitive pricing for its residents when compared to both Gaston County and the broader North Carolina market. For a semi-private room, the monthly cost at Heritage Oaks is $2,000, significantly lower than the county average of $3,034 and well below the state average of $3,584. Additionally, for those seeking more privacy in a one-bedroom accommodation, Heritage Oaks charges $2,600 per month. This price also stands in stark contrast to Gaston County's average of $4,324 and the state's $4,055 benchmark. These cost advantages make Heritage Oaks an attractive option for families looking for quality assisted living without straining their budgets.
Heritage Oaks Assisted Living is located at 916 South Marietta Street, Gastonia, NC 28054 in Gaston County, North Carolina
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