Village Square Apartments

Pros

• Rhonda and Henry are absolutely amazing property managers, making the community nice.
• They place residents in homes that are great for them and their children.
• They go above and beyond to fix problems and are fair and understanding.
• They ensure residents are happy with everything the Village Square offers.
• They keep the place clean and safe for everyone and are the backbone of the community.
• They make residents feel like family, not just tenants.
• The apartments are awesome and wonderful.
• The manager and assistant are the best; residents describe them as friendly.
• Angel provided life-saving assistance when contacted.
• The apartments are nice and close to shopping and the post office.

Cons

• Some residents say they cannot have friends or family over because cars are towed, and one person faced eviction over issues they deny.
• A reviewer described the staff as completely unprofessional, refusing to provide receipts or proof, and even threatening to kick them out of the office.
• Residents feel mistreated by management and describe them as rude, with elderly residents being specifically not treated well.
• There is a perception of high turnover in management and maintenance, leading to neglect of grounds like grass and shrubs.
• A claim was made that a staff member slept in his car in the parking lot, highlighting problematic behaviors.
• The complex is seen as having strict credit requirements, potentially excluding applicants with very bad credit.
• At least one reviewer gave the place a one-star rating due to overall dissatisfaction with management.

Review

Village Square is a place that draws a wide range of resident experiences, from heartfelt praise to pointed frustration. A common thread in the most glowing reviews centers on the people who run the community. Residents repeatedly name Rhonda and Henry as the heartbeat of the place, describing them as fair, understanding, and genuinely invested in the well-being of families who call this community home. They are credited with placing tenants in housing that fits their needs and with going above and beyond to fix problems, keeping the property clean and safe, and making every resident feel like part of a family rather than just a tenant. In these voices, the village feels like a supportive, welcoming space where the sense of belonging matters as much as the amenities.

In addition to the strong stewardship praised by some, there are lighter, more straightforward affirmations of satisfaction. A few residents simply call the apartments a nice place to live or describe them as "awesome," expressing hope and eagerness to move in or to stay. These positive notes hint at a solid housing product - well situated near conveniences like shopping and the post office - and suggest that for some people the combination of apartment quality and community feel is exactly what they're looking for. The testimonials convey a sense of value and cheer when things are aligned: good neighbors, a friendly environment, and a property that feels like home.

However, not every experience lines up with the ideal portrait. A number of reviews question the reality of living at Village Square, raising serious concerns about guest policies, towing, and eviction processes. One account warns potential residents away, citing fear of having cars towed, and describes an eviction in a context where the reviewer felt unrelated to the issue. There are allegations that a staff member sleeps in a car in the parking lot and that residents are treated harshly or unfairly. These statements point to a perception of inconsistent enforcement of rules and a climate that can feel punitive rather than supportive, particularly for those who may already feel vulnerable in a rental setting.

Further criticism centers on rudeness and mistreatment, including specific references to how elderly residents are treated and the overall warmth of interactions with staff. Some reviewers describe encounters with management as unprofessional and call out negative personal dynamics in office settings, making the experience seem discouraging for those who rely on courteous, respectful communication. In one of the more pointed critiques, a resident recounts a confrontation with an assistant manager and a property manager over receipts and a bounced check, describing what they saw as threats and a lack of proof or transparency. The charge is that in a community that includes disabled residents, the way staff handle payments and disputes can make a tough situation feel even harder.

Interwoven with these experiences is a practical concern about the financial requirements to move in. One reviewer asks about the credit score limit and whether applicants with very poor credit - below 600 - can still qualify. The question hints at a common reality in rental markets: the balance between accessibility for applicants with imperfect credit and the administration's risk controls. While some residents speak to a caring, accommodating management style, others wonder if stricter credit policies or inconsistent enforcement might be at play, leaving prospective tenants unsure about their chances.

There are moments that feel openly positive amid the complaints. A caller who answered the phone is remembered warmly as having "saved my life," with the attendant being named Angel. This small but memorable gesture stands out as a reminder that, even in a place with some negative feedback, there are staff moments that can make a meaningful difference for residents. Similarly, another review celebrates the manager and assistant as "the best" and describes the apartments and neighbors as "great," suggesting that when staff balance friendliness with attention to residents' needs, the community can shine.

The narrative also captures concerns about long-term upkeep and maintenance. A frequent refrain describes a high turnover in management and maintenance, with frustrations about grass and hedge upkeep not being kept up over time. Despite prior investments - "the owner put a lot of money into redoing these apartments five years ago" - some residents feel that ongoing care and routine maintenance have not kept pace with prior improvements. This view paints a picture of a property that once looked refreshed but may be slipping in terms of day-to-day upkeep and consistency of management, leaving current tenants to weigh how they value the initial improvements against ongoing maintenance realities.

Amidst the contrasts, there is an undercurrent of mixed satisfaction that suggests Village Square can be a strong community for some residents, especially when Rhonda, Henry, and a responsive team are in place, but can be a source of serious disillusionment for others when the experience hinges on interactions with management, policy enforcement, and timely upkeep. For potential residents, the landscape is nuanced: the apartments themselves may be appealing and the surrounding neighborhood convenient, but the management culture, consistency of rules, and responsiveness to concerns appear to shape the overall experience in ways that can swing from highly positive to markedly negative. The variety of voices underscores the importance of in-person visits, clear communication, and a thorough understanding of how policies are applied to safeguard both the community and the people who live there.

Physicians

• Carolina Pediatric Center (1.8 miles)
• Eyecarecenter (2.5 miles)
• Caromont Imaging Services (2.6 miles)
• Carolina Asthma & Allergy Center PA (2.8 miles)
• The Hand Center Of The Carolinas Pa (2.8 miles)
• First Care Medical Clinic (2.8 miles)
• Prater Michael Dr Orthocarolina Gastonia Gastonia (2.9 miles)

Restaurants

• Cook Out (2.8 miles)
• McDonald's (7.5 miles)
• Chick-Fil-A (8.4 miles)
• McDonald's (9.3 miles)
• El Mexicano (9.4 miles)
• McDonald's (9.7 miles)
• Taco Bell (9.8 miles)

Pharmacies

• CVS Pharmacy (4.5 miles)
• Shiv Pharmacy (7 miles)
• CVS Pharmacy (8.3 miles)
• CVS Pharmacy (8.9 miles)
• Allen Drug (9 miles)
• CVS Pharmacy (9.7 miles)
• Peoples Pharmacy (9.8 miles)

Cafes

• Floyd & Blackie's (5.9 miles)
• Panera Bread (13 miles)
• Starbucks (14.4 miles)
• Starbucks (16.3 miles)

Places of Worship

• South Point United Methodist Church (8.8 miles)
• Riverview Baptist Church (13.8 miles)

Parks

• Patriots Park (9.6 miles)
• Field Day Park (10.8 miles)
• Overlook Neighborhood (14.5 miles)
• South Point Business Park (15.3 miles)
• Windjammer Park (16.4 miles)

Transportation

• Concourse A (13 miles)
• The Club At CLT (13 miles)
• Runway 18R/36L (13.1 miles)
• Admirals Club (13.1 miles)
• Concourse B (13.1 miles)
• CLT Car Rental Center (13.2 miles)
• Main Concourse (13.2 miles)