Madison Place Senior Apartments

Pros

• Residents praise management and maintenance as great.
• There is a new, intelligent manager in place.
• Remodeling and updated appliances have made living there more enjoyable.
• The location is convenient near grocery stores, Walmart, and eateries.
• Staff are friendly and the activities are a great way to meet neighbors.
• Work orders are addressed quickly.
• The brand-new appliances are really nice.
• Community areas have been redone.

Cons

• The upstairs neighbor allegedly keeps the resident up all night by moving furniture and bouncing in the bedroom.
• The neighbor is accused of lying about the noise and may have a drinking problem.
• Management is praised for maintenance but criticized for not addressing tenant harassment; higher-ups are seen as ineffective.
• Tenants report harassment and bullying by other residents, including false police reports.
• Marijuana odor permeates the building, and corporate has refused to address the issue.
• The smell drifts into units when doors or windows are open, creating an unpleasant living environment.
• The building shows old rusted appliances, dirty halls, filthy exit doors, dead bugs, and outdated laundry facilities with unsafe dryer odors.
• The property is energy-inefficient with cheap paint, and floors/decks need replacement or maintenance; carpet had to be replaced after a health department threat.

Review

Residents describe a senior-friendly community with real downsides and real benefits, depending on who you are, who your neighbors are, and who's managing things at the moment. Across more than half a decade of living there, tenants recount a mix of late-night disturbances, tense neighbor interactions, and episodes of harassment, alongside noticeable improvements after remodeling and a generally responsive management team. The overall story is not one-note: it's a patchwork of frustrations tempered by moments of comfort, convenience, and upgraded living spaces.

A dominant theme in several accounts is noise and disruptive behavior from upstairs neighbors. One resident explains that six years of nightly disturbance - furniture being moved, banging sounds in a bedroom, and even bubble wrap work in the late hours - has eroded peace in their home. The complainant stresses that quiet time is supposed to be 9 PM, yet the upstairs neighbor allegedly ignores this, with some days featuring a shiftworker's schedule that makes sleep difficult. The situation is compounded by occasional claims of excessive partying or other late-night activities, leading the tenant to question why such work could not be done in living areas other than directly above their bedroom. The issue is framed not just as a personal nuisance but as a barrier to a disabled resident's ability to rest and live comfortably in their own unit.

Harassment and a troubling social atmosphere within the community also show up across the reviews. Multiple residents report being harassed by other tenants, with people standing at doors, fabricating rumors, and calling corporate with false accusations. There is a sense that there is no clear seniority or protection for longer-tenured residents, and some observers stress that the property is not a rehabilitation center or old folks' home to justify such behavior. The sense of being targeted is amplified by ingenuine police calls and the feeling that management sides with the aggressors rather than the victims. In a 7-year resident's words, the property has transformed from a "beautiful place" into one where group dynamics feel bullying rather than neighborly.

Odor issues, particularly around smoking and marijuana, emerge as a persistent grievance for several residents. One reviewer notes cigarette smoke infiltrating hallways and units, while another single complaint highlights a building-wide odor of marijuana - described emphatically as "skunk." Attempts to address these smells with corporate or management are described as unsuccessful or unaddressed, which leaves some tenants feeling unfairly exposed to neighbors' habits that violate their comfort and, potentially, their health. The tension here is especially sharp in a community that is marketed as senior-friendly, where odor and smoke can be more disruptive for vulnerable residents.

Not all reviews focus on negatives, however. Positive perspectives highlight meaningful upgrades and effective management once remodeling is completed. A number of tenants praise the physical modernization - new appliances, streamlined and attractive flooring, updated bathroom finishes, and improved patio doors. In these views, the changes have refreshed the property and contributed to a more modern, livable feel. The management team earns praise as competent and proactive, with one reviewer specifically citing a "very intelligent Manager" and noting that work orders are addressed quickly. The overall impression is that, after the renovations, the complex has become a more attractive place to live, especially for those who value updated interiors and a convenient location near groceries, Walmart, and various dining options.

Other residents echo that sentiment of improved value and quality after remodeling, emphasizing the convenience of the location and the supportive staff. Reviews point to the complex's appeal as a budget-friendly option with strong access to everyday amenities, friendly staff, and community-oriented activities that help neighbors meet and connect. This group also notes that the transition to new ownership has brought better maintenance responsiveness and a more positive overall experience, reinforcing the idea that management's direction makes a meaningful difference in day-to-day living.

Yet not every assessment aligns with the upbeat narrative. A harsher, more critical voice describes the property as having old, rusted appliances, dirty hallways, and filthy exit doors, with dead bugs, outdated laundry facilities, and carpets that needed replacement. Energy efficiency is described as lacking, and paint, flooring, and decks are called out as subpar and in need of substantial investment. A resident who had to threaten the Department of Health to obtain new carpeting portrays a management dynamic where basic upkeep and safety concerns feel neglected. This view underscores the sense that, beneath the improvements, some units still suffer from long-standing maintenance neglect and infrastructure that fails to meet even basic standards.

Taken together, the reviews sketch a complex portrait of a community with real potential and real flaws. The property has clearly undergone meaningful upgrades and a shift toward more attentive management that can yield a genuinely improved living environment, especially for residents who value updated interiors and efficient service. At the same time, the ongoing issues - noise from neighbors, harassment among tenants, unaddressed odor problems, and pockets of neglected maintenance - illustrate persistent challenges that can compromise the retirement experience for some residents. The best path for a prospective renter seems to involve a careful, up-front look at who is living in neighboring units, what the current management focus is, and how well the property enforces quiet hours, harassment policies, and odor control.

In summary, the property presents as a place with strong upside and clear opportunities for improvement. For some, it's a practical, welcoming retirement option that benefits from recent remodeling, convenient access to services, and a responsive management team. For others, ongoing neighborhood tensions, noise disturbances, and inadequate enforcement of rules undermine the peace and safety one would expect in a senior community. If you're considering moving here, it would be wise to visit at different times, talk to a range of residents about their current experiences, and ask specifically about noise control, harassment policies, odor management, and the status of ongoing maintenance projects to gauge whether the living environment aligns with your needs and expectations.

Physicians

• Carolina Pediatric Center (2.6 miles)
• Eyecarecenter (3.2 miles)
• Carolina Asthma & Allergy Center PA (3.6 miles)
• Caromont Imaging Services (3.6 miles)
• First Care Medical Clinic (3.6 miles)
• The Hand Center Of The Carolinas Pa (3.7 miles)
• Gaston Hematology & Oncology (3.7 miles)

Restaurants

• Cook Out (3.4 miles)
• McDonald's (7.7 miles)
• El Mexicano (8.3 miles)
• McDonald's (8.6 miles)
• Chick-Fil-A (8.7 miles)
• Taco Bell (8.7 miles)
• McDonald's (9.2 miles)

Pharmacies

• CVS Pharmacy (4.3 miles)
• Shiv Pharmacy (7.5 miles)
• CVS Pharmacy (8.5 miles)
• CVS Pharmacy (8.6 miles)
• Peoples Pharmacy (8.8 miles)
• Walgreens (9.3 miles)
• CVS Pharmacy (9.9 miles)

Cafes

• Floyd & Blackie's (6 miles)
• Panera Bread (13 miles)
• Starbucks (13.8 miles)

Places of Worship

• South Point United Methodist Church (8.6 miles)
• Riverview Baptist Church (14.8 miles)
• Grace Community United Methodist Church (16.3 miles)

Parks

• Patriots Park (9.5 miles)
• Field Day Park (9.9 miles)
• South Point Business Park (14.8 miles)
• Overlook Neighborhood (15.2 miles)
• Windjammer Park (15.5 miles)
• York Recreational Park (16.3 miles)

Transportation

• Concourse A (13 miles)
• Runway 18R/36L (13 miles)
• The Club At CLT (13.1 miles)
• Admirals Club (13.1 miles)
• Concourse B (13.1 miles)
• Main Concourse (13.2 miles)
• CLT Car Rental Center (13.2 miles)