Wellington House
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850 Majestic Court, Gastonia, NC 28054
For more information about senior living options: (844) 490-3973
Wellington House offers semi-private accommodations at a monthly cost of $3,700. This price is above the typical expenses seen in Gaston County, where similar semi-private rooms average around $3,034 per month. Additionally, Wellington House's rates exceed the state average for North Carolina, which stands at approximately $3,584. While the costs at Wellington House may be higher than both local and state averages, they reflect the unique amenities and quality of care that residents can expect at this facility.
| Floor plans | Wellington House | Gaston County | North Carolina |
|---|---|---|---|
| Semi-Private | $3,700 | $3,034 | $3,584 |
The facility is great, and the employees are nice and polite. The facility cares for residents, providing numerous activities to keep them engaged and happy. The staff is genuine, present, caring and professional. The administrator was very helpful during the rotation, and the team of employees was awesome. Residents know each employee individually and often singled out their employee of their choice. The love shown by the employees for the residents is genuine. The administrator welcomed visitors with a tour, and the staff and department heads were impressive. The building is under new management and has completely changed for the better.
They do not recommend sending loved ones to this facility. They claim a resident's personal funds were not refunded and accuse Abbey Rauf of lying; Medicaid involvement is mentioned. They say the facility is understaffed and lacks enough workers for the number of residents. They allege bed bugs and scabies, and that staff steal pills. They state that some staff were lazy and that family members had to intervene to care for their relative. They believe their aunt did not receive proper care there and moved her to another facility where she is doing much better. They would not recommend the facility, especially for those who cannot speak up to report issues.The reviews collectively present Wellington House as a facility that inspires a broad range of strong feelings - many residents and families speak with warmth and gratitude about the care, the people, and the environment, while a minority raise serious concerns about safety, staffing, and financial handling. Across the board, several reviewers describe the place as a great facility with courteous, kind, and professional staff. They repeatedly note that the residents are well-loved and engaged, with numerous activities designed to keep them happy and involved. Phrases like "great facility," "nice and polite," and "residents are truly loved and cared for" recur, underscoring a common thread of emotional warmth and attentive service. In particular, several reviews highlight the atmosphere of genuine affection between staff and residents and the sense that people are not just cared for in a clinical sense but emotionally cared for as well.
The quality of staff emerges as a central theme in the positive responses. Reviewers praise staff as genuine, present, caring, and professional, with some specifically commending the teamwork among employees and the way residents recognize and appreciate each person by name. One reviewer emphasizes the impact of a cohesive team; residents "knew each employee individually and often singled out their employee of their choice," a sign that staff members are not only doing their jobs but building meaningful relationships. The facility also earns praise for clinical and educational experiences: a separate commentary from a clinical instructor notes an excellent experience with CNA students, describing the administrator (Abbey Rauf) as very helpful and the entire team as "awesome." The residents' positive reactions - seeing them active, well-dressed, and happy - are cited as evidence of the good care and atmosphere.
Several reviews individualize the praise by naming specific staff and leaders. Abbey Rauf, identified as the administrator, is repeatedly referenced in a positive light by those who visited or toured the facility. One reviewer recounts being welcomed by Abbey during a tour and being impressed by the staff and department heads, even after initially bracing for the worst upon reading reviews elsewhere. In other notes, families repeatedly thank the staff for attentiveness and for making transitions smooth, including appreciating how staff members are approachable and responsive. Collectively, these anecdotes paint a picture of a facility where leadership and front-line staff strive to create a home-like environment with clear attention to residents' daily lives, meals, activities, and personal well-being.
However, not every account aligns with the overwhelmingly favorable tone. A number of reviewers express concerns that are severe and specific, painting a much more troubling side of the facility's operation. Some families urge others not to send loved ones there, citing personal experiences of financial mismanagement and poor communication. One reviewer accuses Abbey Rauf of evasiveness and dishonesty regarding a personal account set aside for a resident's needs, claiming a family member's funds were not returned after a transfer to another facility. The complaint details a lengthy delay - well beyond the 30-day Medicaid refund window - followed by a formal complaint to a corporate office that yielded no acknowledgment. The reviewer insists the money rightfully belongs to the resident and warns others to be vigilant about similar practices, suggesting that Medicaid officials became involved in seeking resolution.
The negative reports also touch on broader quality concerns. A reviewer who claims to have transferred a relative away notes under-staffing as a persistent issue, describing instances of insufficient workers and the feeling that staff could not always meet the residents' needs. Another account mentions an external pest-control presence during a visit to deal with bed bugs, implying ongoing pest problems, and there are explicit accusations of bed bugs and scabies within the facility. Allegations of pills being stolen add to the gravity, painting a troubling picture of safety and trust. One reviewer explicitly warns families to avoid leaving aging parents there, citing ongoing problems that had not been satisfactorily resolved and personal experiences of neglect or indifference in some staff interactions.
Taken together, the reviews reveal a facility capable of delivering high-quality, compassionate care and an environment that many residents and families deeply value. They also reveal serious concerns regarding staffing levels, financial handling, pest control, and potential lapses in care that would justify thorough due diligence. For families considering Wellington House, the contrasts suggest a need for careful, in-person assessment: observe the staff-to-resident ratio during visits, inquire about how personal funds are managed and accounted for, review recent pest-control records and resident safety protocols, and seek up-to-date information from regulatory bodies or the facility's corporate office. If possible, speak with current residents and families and request detailed explanations for any financial or care-related concerns.
In short, Wellington House appears to be a facility with a strong potential for warmth, engagement, and professional care, as reflected in many glowing testimonials about staff dedication, resident happiness, and meaningful activities. At the same time, there are critical warnings from some families about financial handling, staffing adequacy, and safety concerns that cannot be ignored. Prospective residents and their loved ones should weigh these perspectives carefully, conduct thorough visits, and ask direct questions about money management, staff availability, and health-and-safety practices to ensure that expectations align with current operations.
48 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (12 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wellington House in Gastonia, NC is an assisted living community that offers a wide range of amenities and care services to provide a comfortable and convenient living environment for its residents. The community offers a beauty salon where residents can enjoy haircuts, styling, and other personal grooming services. Residents can also enjoy their favorite shows and movies with cable or satellite TV in their fully furnished apartments.
Devotional services are available both on-site and off-site, providing opportunities for spiritual nourishment and connection. Meals are served in a spacious dining room with restaurant-style dining offering delicious and nutritious options. Residents can also take advantage of housekeeping services to maintain a clean and tidy living space.
Indoor common areas provide spaces for socializing, relaxation, and engagement with other residents. A small library is available for those who enjoy reading or want to explore new topics. Telephone service ensures easy communication with loved ones, while Wi-Fi/high-speed internet keeps residents connected in the digital world.
The care services provided at Wellington House are designed to support residents' daily needs and overall well-being. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Specialized memory care programming caters to individuals with mild cognitive impairment or dementia-related conditions.
Medication management ensures that residents receive their prescribed medications in a timely manner. A mental wellness program promotes emotional health through various activities and interventions. For those with specific dietary needs, the community offers diabetes diet options as well as special dietary restrictions.
Residents can enjoy community-sponsored activities as well as resident-run activities that foster social interaction and engagement within the community. Scheduled daily activities provide structure and entertainment throughout the day.
Located near cafes, pharmacies, physicians' offices, and restaurants, Wellington House offers convenience for its residents' everyday needs. With its comprehensive amenities and caring staff, this assisted living community provides a nurturing environment where residents can thrive physically, mentally, emotionally, and socially.
This part of Gastonia, North Carolina is a peaceful and convenient area for senior living. With several physicians, pharmacies, and healthcare facilities nearby, residents have easy access to medical care. There are also a variety of restaurants and cafes within a short driving distance, offering a range of dining options. For those who enjoy spending time outdoors, there are parks in the vicinity where one can enjoy nature. Additionally, transportation options such as the airport and car rental center are easily accessible for any travel needs. Overall, this part of Gastonia provides a balanced mix of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment.
Wellington House offers semi-private accommodations at a monthly cost of $3,700. This price is above the typical expenses seen in Gaston County, where similar semi-private rooms average around $3,034 per month. Additionally, Wellington House's rates exceed the state average for North Carolina, which stands at approximately $3,584. While the costs at Wellington House may be higher than both local and state averages, they reflect the unique amenities and quality of care that residents can expect at this facility.
Wellington House is located at 850 Majestic Court, Gastonia, NC 28054 in Gaston County, North Carolina
Wellington House's features are meticulously designed to enhance the quality of life for residents facing memory challenges. Assistance with dressing and bathing facilitates personal hygiene and dignity, which can boost self-esteem and promote a sense of normalcy. Medication management ensures that residents adhere to their prescribed regimens, alleviating concerns about missed doses that could exacerbate health issues. Meal preparation and service cater to nutritional needs while also offering enjoyment through shared dining experiences, crucial for emotional well-being. Support with activities of daily living empowers residents to maintain independence whenever possible, while assistance with transfers enhances mobility and safety. The 24-hour supervision provides peace of mind for both residents and families by ensuring immediate help is available when needed. The mental wellness program and specialized memory care programming are tailored specifically for those with cognitive impairments, creating stimulating environments that encourage engagement and social interaction, ultimately fostering a supportive community for individuals navigating dementia or Alzheimer's disease.
Wellington House on seniors.fyi includes 9 photos including images showing windows, interior, decor, dining, landscaping, bedroom, patio, trees, and more.
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Interior
Decor
Bedroom
Trees
Windows
Landscaping
Porch
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