Brookdale Robinwood

Pros

• Brookdale Robinwood is praised for its highly attentive and kind staff who provide excellent care to residents.
• The facility is noted for its cleanliness and welcoming atmosphere, making it a pleasant environment for both residents and their families.
• Residents appreciate the variety of activities available, with many expressing enjoyment in participating alongside staff and fellow residents.
• Family members report positive experiences during tours, highlighting the friendly interactions with staff and the overall inviting ambiance of the community.
• The compassionate care demonstrated by the staff is frequently acknowledged, especially during difficult times, providing comfort to families.
• The activities director receives commendations for his motivation and engagement in organizing events for residents.
• Many reviews express a sense of community and connection among residents, showcasing a supportive environment where friendships flourish.

Cons

• The dad does not participate in most activities, indicating a lack of engagement from some family members.
• The individual room cleaning quality has been inconsistent, leading to dissatisfaction with housekeeping services.
• Meal options are limited, and the family member often ends up eating sandwiches due to a lack of variety on the menu.
• The building needs updating, and the prices are considered outrageous for the services provided.
• There is a high turnover rate among staff and management, leading to inconsistency in care and personal connections with residents.
• Complaints about the food have been made by residents, but improvements have not been observed despite multiple complaints.
• Residents feel they are treated like children with assigned seating and fixed meal times, limiting their autonomy.
• The administrative staff is perceived as unresponsive to complaints and disconnected from resident interactions.
• While activities are available, there seems to be poor advertising or communication regarding special events beyond the routine schedule.
• Rooms are described as small, making it difficult for families to accommodate their loved ones' belongings comfortably.

Review

Brookdale Robinwood has garnered a variety of reviews from families and residents, painting a nuanced picture of the community's strengths and weaknesses. Many reviewers praise the staff for their kindness, compassion, and willingness to engage with residents. One family shared that their mother, who suffered from dementia as well as a stroke that affected her speech, was well cared for during her time at Brookdale Robinwood. The family appreciated the genuine affection shown by both staff and fellow residents in her final days, which culminated in a memorial service held on-site that highlighted the supportive atmosphere of the community.

Residents and families consistently note the facility's cleanliness and welcoming ambiance. Many appreciate how quickly staff respond to residents' needs and how friendly everyone is within the community. For instance, one reviewer remarked on positive interactions during their tour, highlighting the fresh appearance of common areas and an overall inviting environment. Families feel comfortable spending time with their loved ones there, noting that the dining room setup encourages socialization among residents.

However, concerns were raised about certain areas requiring improvement—particularly in meal quality and variety. While some families noted that their loved ones often enjoyed meals with minimal complaints, others expressed disappointment regarding limited menu options or recurring issues with food availability; instances such as running out of popular items like eggs or bacon were mentioned. One reviewer noted frustration over high prices not being justified by food quality, suggesting that increased choices could enhance nutritional balance for those residing in Brookdale Robinwood.

The activities offered at Brookdale Robinwood received mixed feedback. While some found activities plentiful and engaging—such as bingo nights or cookouts—others felt engagement levels amongst residents could be improved alongside awareness around special events. A lack of communication regarding these activities seems to hinder participation for some; thus creating missed opportunities for social interaction among residents. Despite this criticism, many agree there are significant opportunities for connection through organized events if advertised more effectively.

Concerns about management practices surfaced in several reviews, pointing to high turnover rates among staff members impacting continuity of care. Some reviewers lamented having multiple general managers within short spans which disrupted familiarity between caregivers and long-term residents. Although individual care from staff appears attentive when present, inconsistent leadership may have contributed negatively to resident experience overall.

Ultimately, while Brookdale Robinwood presents itself as an attractive option for senior living due to its kind-hearted staff and clean facilities—the community still grapples with overcoming challenges relating to meal quality, effective communication regarding activities offered to residents, management consistency throughout shifts in personnel—and addressing feedback from families seeking assurance for their loved ones’ comfort remains imperative moving forward into future periods of residence here. In summary: Brookdale Robinwood can provide nurturing connections at its best but also showcases areas yearning improvement towards becoming truly exemplary within assisted living solutions available today.

This part of Gastonia, North Carolina offers a variety of amenities and services that cater to the needs of seniors. There are several physicians, pharmacies, and healthcare facilities located within a short distance, providing easy access to medical care. Additionally, there are a few restaurants and cafes for dining options, as well as places of worship for spiritual support. The nearby parks offer opportunities for outdoor activities and relaxation. In terms of transportation, the proximity to the airport provides convenience for traveling purposes. Overall, this area provides a well-rounded environment with essential resources for seniors looking to settle down in a community that prioritizes their well-being.

Physicians

• Carolina Pediatric Center (1.4 miles)
• Eyecarecenter (1.8 miles)
• Carolina Asthma & Allergy Center PA (2.1 miles)
• First Care Medical Clinic (2.2 miles)
• Gaston Hematology & Oncology (2.3 miles)
• Caromont Imaging Services (2.4 miles)
• The Hand Center Of The Carolinas Pa (2.4 miles)

Restaurants

• Cook Out (1.8 miles)
• McDonald's (6.1 miles)
• Chick-Fil-A (7 miles)
• McDonald's (8.1 miles)
• McDonald's (9 miles)
• El Mexicano (9.5 miles)
• Bojangles' Famous Chicken 'n Biscuits (9.7 miles)

Pharmacies

• CVS Pharmacy (3 miles)
• Shiv Pharmacy (5.8 miles)
• CVS Pharmacy (6.9 miles)
• CVS Pharmacy (8.5 miles)
• Allen Drug (8.7 miles)
• Walgreens (9.1 miles)
• CVS Pharmacy (9.8 miles)

Cafes

• Floyd & Blackie's (4.4 miles)
• Panera Bread (11.5 miles)
• Starbucks (13.1 miles)
• Starbucks (15.6 miles)

Places of Worship

• South Point United Methodist Church (7.3 miles)
• Riverview Baptist Church (14.7 miles)
• Grace Community United Methodist Church (15.7 miles)

Parks

• Field Day Park (10 miles)
• Patriots Park (11 miles)
• Overlook Neighborhood (13.5 miles)
• South Point Business Park (14 miles)
• Windjammer Park (15.4 miles)

Transportation

• Concourse A (11.5 miles)
• The Club At CLT (11.6 miles)
• Runway 18R/36L (11.6 miles)
• Admirals Club (11.7 miles)
• Concourse B (11.7 miles)
• CLT Car Rental Center (11.7 miles)
• Main Concourse (11.7 miles)