Brookdale New Hope

Pros

• Brookdale New Hope is well-staffed with attentive caregivers who ensure the residents' needs are met.
• The facility offers a friendly and caring environment, with many long-term staff members contributing to a sense of stability.
• Residents enjoy restaurant-style dining with various meal choices tailored to individual preferences.
• The community provides numerous activities that promote social interaction among residents, enhancing their overall happiness.
• Families appreciate the compassionate support provided by the staff during difficult times, demonstrating genuine care for both residents and their families.
• Many residents feel safe and comfortable in their rooms, developing friendships and enjoying a vibrant community atmosphere.
• The facility's clean appearance, both inside and out, contributes to a pleasant living environment for the residents.

Cons

• The rooms are not kept clean on the inside, despite the facility looking good on the outside.
• The staff did not attempt to clean a blood stain from a resident's leg cut on the carpet.
• Residents often wait for assistance after pulling the help string, indicating a delay in care.
• There are concerns about over-medication of residents after falls.
• The meals need improvement and management has stated they cannot do anything about it.
• There have been reports of falls occurring while being transported by staff members.
• The community may not be suitable for those requiring more than minimal care, as indicated by some reviews expressing dissatisfaction with the level of attention received.
• Some feel that the costs of living at Brookdale New Hope are too high compared to the care provided.

Review

Brookdale New Hope has emerged as a prominent assisted living facility that presents both commendable services and notable areas for improvement, as evidenced by the varied experiences shared by residents and their families. The facility is characterized by its single-level layout, which enhances mobility for residents who may have difficulties with ambulation. Many reviews highlight the friendly and attentive staff, noting their commitment to ensuring that residents receive appropriate care tailored to individual needs. Families have expressed gratitude particularly in moments of grief, citing the compassion displayed during the passing of loved ones. This level of care fosters a sense of community, making it feel like home for many residents.

The dining experience at Brookdale New Hope is often lauded as one of its strong points. The establishment offers restaurant-style dining decorated with an array of menu choices that cater to various dietary preferences. Many reviews appreciate that if a resident does not fancy a particular meal option, there are alternatives available, enhancing overall satisfaction with food quality. However, this positive aspect stands in contrast to some complaints regarding meal quality and preparation; families have voiced concerns about the meals being less than satisfactory despite their high costs.

Activities play an essential role in promoting social interaction among residents at Brookdale New Hope. Families appreciate the variety of activities available and acknowledge how these contribute to a vibrant community atmosphere. Nevertheless, some feedback indicates a desire for more opportunities geared towards mental stimulation and engagement, especially following transitions in staffing such as a temporary absence of an activity director. The lack of activities catering specifically to cognitive engagement left some family members feeling concerned about their loved ones' mental well-being.

Despite positive comments on staff friendliness and cleanliness within common areas, there are contrasting reviews regarding room cleanliness and maintenance issues within individual apartments. Some families reported disturbing incidents where rooms were neglected; for example, instances involving failure to clean up spills or blood stains were noted with concern. There appears to be an inconsistency in how maintenance requests are addressed—while some applauded the quick response times from helpful staff when called upon for assistance, others recounted times when help was slow or inadequate during critical moments.

Additionally, financial considerations loom large in discussions about Brookdale New Hope’s value proposition. Several reviewers remarked on the steep cost associated with residing there and articulated frustrations over feeling that service levels did not fully align with the price paid—particularly when care expectations were unmet or concerns raised about medication management went unaddressed. Such sentiments suggest that while Brookdale presents itself well visually—with maintained aesthetics on the exterior—the overall delivery on care during challenging circumstances doesn't always meet family expectations.

In conclusion, Brookdale New Hope encapsulates both success stories and cautionary tales within its operational framework as an assisted living facility. While many families report positive experiences stemming from attentive staff interactions and communal aspects fostering relationships among residents—creating what some describe as ‘Seenager Camp’—the overarching sentiment calls for awareness regarding potential shortcomings pertaining to physical upkeep of private residences and responsiveness concerning urgent healthcare needs. As prospective residents consider this community amidst fluctuating opinions on quality versus cost efficiency, it remains vital to evaluate personal priorities alongside shared insights from other families navigating similar journeys through elder care.

This part of Gastonia, North Carolina offers convenient access to a variety of essential amenities for senior living. There are several restaurants within a short driving distance, including fast food options like Cook Out and McDonald's, as well as healthier alternatives like Chick-Fil-A and Bojangles' Famous Chicken 'n Biscuits. Nearby medical facilities such as Eyecarecenter and Carolina Pediatric Center provide easy access to healthcare services. Additionally, there are pharmacies like CVS and Walgreens nearby for medication needs. For leisure activities, there are parks like Field Day Park and Patriots Park, as well as places of worship such as South Point United Methodist Church for spiritual fulfillment. Transportation options are also readily available with the CLT Car Rental Center and various airport facilities within driving distance. Overall, this area provides a mix of convenience and recreational opportunities for seniors looking to settle in the Gastonia area.

Restaurants

• Cook Out (1.2 miles)
• McDonald's (5.3 miles)
• Chick-Fil-A (6.2 miles)
• McDonald's (7.2 miles)
• McDonald's (9 miles)
• Sonic Drive-In (9.4 miles)
• Bojangles' Famous Chicken 'n Biscuits (9.6 miles)

Physicians

• Eyecarecenter (1.3 miles)
• Carolina Pediatric Center (1.3 miles)
• Carolina Asthma & Allergy Center PA (1.7 miles)
• First Care Medical Clinic (1.7 miles)
• Gaston Hematology & Oncology (1.7 miles)
• Carolina Eye Care Pa (2 miles)
• Neuroscience & Spine Center of the Carolinas (2 miles)

Pharmacies

• CVS Pharmacy (2.4 miles)
• Shiv Pharmacy (5 miles)
• CVS Pharmacy (6 miles)
• CVS Pharmacy (8 miles)
• Allen Drug (8.2 miles)
• Walgreens (9.1 miles)
• CVS Pharmacy (9.8 miles)

Cafes

• Floyd & Blackie's (3.6 miles)
• Panera Bread (10.8 miles)
• Starbucks (12.8 miles)
• Starbucks (15.1 miles)

Places of Worship

• South Point United Methodist Church (6.7 miles)
• Riverview Baptist Church (14.8 miles)

Parks

• Field Day Park (10.1 miles)
• Patriots Park (11.8 miles)
• Overlook Neighborhood (12.7 miles)
• South Point Business Park (13.6 miles)
• Windjammer Park (15.3 miles)

Transportation

• Concourse A (10.8 miles)
• The Club At CLT (10.8 miles)
• Runway 18R/36L (10.9 miles)
• Admirals Club (10.9 miles)
• Concourse B (10.9 miles)
• CLT Car Rental Center (10.9 miles)
• Main Concourse (10.9 miles)