Durham Nursing & Rehabilitation Center in Durham, NC
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Information last verified:
411 South Lasalle Street, Durham, NC 27705
For more information about senior living options: (844) 490-3973
Miranda Castle is a very good housekeeper who keeps the rooms and office clean and tidy. Jamie is an absolute rockstar in activities—always positive, incredibly creative, and truly passionate about her work, making every day better for the residents. Jamie Royster and Dontrell Gause are great at ensuring residents are happy and have everything they need, with activities always filling and surprising, and the residents love what they do. Durham Health and Rehab is changing for the better; residents and staff are happier, and improvements are expected. The new staff and administrator are perceived as caring, with nursing hires contributing to a positive outlook. The staff are described as godsends to the family, fostering a sense of community and thriving medically, socially, and spiritually. Durham Nursing & Rehabilitation is an excellent place to receive short-term rehab. The facility has attendants who are very helpful to families, contributing to a pleasant experience.
The staff sucks and don’t believe anything they tell you. Roaches are everywhere, even in the residents’ beds. The bathrooms are disgusting and the entire environment smells terrible. CNAs are not appreciated and their care is undervalued. The facility is dirty, the rooms are old, and residents are neglected. The center is chronically understaffed. Management is horribly unorganized and communication is poor. Families are not informed during outbreaks, including COVID. Residents are neglected and not prioritized in care decisions. The facility is neglectful and its shortcomings contributed to a loved one’s death.Durham Nursing & Rehabilitation Center is best suited for families seeking short-term rehabilitation with a lively, involved activities program and a palpable sense of community. When the goal is to jump-start recovery or regain independence quickly, this campus can deliver engagement, therapy momentum, and social interaction that help residents feel connected. The best outcomes tend to occur when family members stay actively involved, insisting on clear communication and consistent monitoring of day-to-day care. Those who prioritize everyday cleanliness, meticulous infection control, and unwavering long-term oversight may find the current environment inadequate for sustained safety and dignity.
That said, serious caveats require close attention. For anyone whose loved one needs high-level custodial care, constant supervision, or long-haul stability, particularly residents with dementia, complex medical needs, or severe mobility limitations, alternatives deserve serious consideration. The reviews repeatedly flag systemic issues that undermine reliability: understaffing, inconsistent response times, and troubling lapses in basic hygiene and medication handling. The facility’s ability to sustain strong caregiving over time appears contingent on ongoing staffing and leadership stability, which means there is real risk if those elements falter again.
On the upside, several staff members stand out as authentic anchors of quality. The activities team, led by individuals like Jamie, is repeatedly praised for creativity, enthusiasm, and the way programs are kept full and engaging. The therapy clinicians, physical therapy in particular, are cited as competent and integral to residents’ progress, contributing to medically meaningful gains during shorter stays. Family members note a sense of community fostered by these teams, and when administrators and nursing leadership align, the center can feel more responsive and compassionate. In short, when the personal touch is present, care quality can feel markedly improved and residents can thrive socially and therapeutically.
However, the most consistent concerns center on the basic environment and daily operations. Reports describe roach infestations, filthy bathrooms, and rooms that feel dated or neglected, with devices such as lights and plumbing frequently out of order. Understaffing surfaces as a recurring theme, leaving CNAs and nurses stretched thin and families doubting whether critical needs, bathing, feeding, and timely medication administration, receive prompt attention. Communication gaps exacerbate these issues: unanswered calls, inaccessible staff during non-peak hours, and difficulties obtaining discharge or medication information. The combination of cleanliness problems and inconsistent staffing creates a fragile foundation that can erase the good work of capable clinicians and compassionate aides.
In weighing the pros against the cons, the decisive factor is reliability and safety over the long arc of care. The strong social and rehabilitative offerings can offset some risk for short-term goals when families can vigilantly monitor care and advocate for immediate concerns. Yet for residents requiring steady, high-touch care and a consistently clean, well-managed environment, the gap between promise and daily reality is too wide to ignore. The positive experiences hinge on robust leadership and steady staffing; when those elements are in flux, the center struggles to protect vulnerable residents from neglect or substandard conditions. Prospective families should view the facility as a potential springboard for recovery and social engagement, but only with rigorous, proactive oversight and clear expectations about daily operations and issue resolution.
For families seriously evaluating options, next steps should be sharply practical. Schedule a detailed tour during peak activity and meal times to observe staff-to-resident ratios, responsiveness, and the cleanliness of living areas and bathrooms. Request a direct conversation with the Director of Nursing and the administrator to age-test the facility’s accountability culture. Ask to review the latest incident reports, housekeeping logs, and pest-control records, and request a tour of the laundry, kitchen, and therapy spaces to verify hygiene and workflow. Inquire about how medication reconciliation is performed, how notations are communicated to families, and how quickly urgent concerns are escalated. Finally, insist on a trial period with clearly defined milestones and a plan for immediate reevaluation if safety or care standards are not met.
Ultimately, Durham Nursing & Rehabilitation Center can be a solid choice for families prioritizing rehab momentum and social engagement, provided vigilance is nonnegotiable and the loved one’s needs align with the facility’s current capability. For those whose priority is unwavering cleanliness, consistent staffing, and long-term stability in conditions of complex care, alternatives should be pursued with equal rigor. The community can deliver meaningful recovery and companionship, but only when accountability, housekeeping, and staffing are reliably maintained day after day.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Durham Nursing & Rehabilitation Center in Durham, NC is a well-equipped assisted living community that offers a range of amenities and care services to meet the needs of its residents. The facility boasts a beauty salon where residents can enjoy pampering services, as well as cable or satellite TV for entertainment. Community operated transportation is available for those who need to run errands or attend appointments, and a computer center allows residents to stay connected with their loved ones.
Meals are served in a spacious dining room, offering restaurant-style dining with special dietary restrictions taken into consideration. Residents also have access to a fitness room and an outdoor space, promoting an active and healthy lifestyle. For leisure activities, there is a gaming room, small library, and daily scheduled activities organized by the staff. Additionally, concierge services are available to assist with any needs or requests.
In terms of care services, the community provides 24-hour call systems for emergencies and round-the-clock supervision. Trained staff members are ready to assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that medications are taken correctly. A mental wellness program is in place to support the emotional well-being of residents.
The location of the community offers convenience with several amenities nearby. There are three cafes, two parks, five pharmacies, three physicians' offices, eleven restaurants, and three places of worship within close proximity. In case of medical emergencies or routine check-ups, two hospitals are easily accessible.
Overall, the Durham Nursing & Rehabilitation Center offers an array of amenities and care services in a welcoming environment that promotes independence and wellbeing for its residents.
Durham Nursing & Rehabilitation Center is located at 411 South Lasalle Street, Durham, NC 27705 in Orange County, North Carolina
Durham Nursing & Rehabilitation Center on seniors.fyi includes 6 photos including images showing interior, dining, lighting, pathway, courtyard, trees, outdoor seating, chandelier, and more.
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