Coble Health Care Ctr in Durham, NC

Pros

• Insurance covers expenses.
• The 1st Floor skilled level care, especially the recovery therapists, is very good; they are kind, caring, and well staffed.
• The facility is very clean with helpful and friendly staff.
• Aaliyah McGill provides exceptional assistance and demonstrates empathy, professionalism, and genuine care for patients and families.
• Aaliyah is a remarkable asset to the facility.
• PruittHealth Durham is a great skilled nursing rehab facility with excellent care and strong results.
• The facility is nice and the staff work well with family members; private rooms are a plus.
• Aaliyah is absolutely amazing - warm, professional, and making the process smooth.
• Aaliyah is truly exceptional; she is caring, goes the extra mile, and communicates clearly.
• PruittHealth has a great team and spacious private rooms.
• The director is amazing and always puts residents first, giving families peace of mind.
• The admissions process is eased by Aaliyah; she is welcoming and approachable.
• The therapy team at PruittHealth Durham is dedicated to providing excellent rehab and outcomes.
• The staff are caring and compassionate, with engaging activities for residents.
• The facility is moving in a very positive direction and has compassionate caregivers.
• The staff at PruittHealth Durham are fantastic and regularly go above and beyond.
• The facility's location near Duke University is convenient, and it's very clean and comfortable.
• A nurse named Iris provided excellent care to the patient.
• The administrator and front desk staff respond quickly and helpfully.
• The team provides outstanding private rooms and a warm environment.

Cons

• The facility is filthy and unsanitary, with stained rooms and roaches.
• The staff are often lazy and understaffed, leaving call bells unanswered.
• Residents experience neglect or inconsistent, subpar care.
• Meals are frequently rotten, mis-ticketed, or not provided with proper nutrition.
• Bedsores and infections develop due to lack of turning and monitoring.
• Personal belongings and money are stolen or mishandled.
• Some staff members are verbally abusive and unprofessional.
• The facility does not consistently follow safety and infection-control guidelines.
• Communication with administration is poor and promises are not followed through.

Review

Coble Health Care Center in Durham is best suited for families seeking short-term, skilled rehabilitation where the on-site therapy team on the first floor can deliver focused post-acute recovery. The facility can be a solid choice when the goal is to access recovery-oriented services with attentive therapists who are drawn to rehabilitation work and who can help a loved one regain function after surgery or illness. For long-term dementia care or ongoing daily living support, however, this community should be approached with caution, as reports across the reviews highlight inconsistencies in ongoing daily care, cleanliness, and supervision that undermine a sense of safety and stability over time.

Those who should consider alternatives include families prioritizing consistent, high-quality daily care and transparent operations. If a loved one requires steady,round-the-clock monitoring, reliable assistance on all shifts, or a consistently clean and well-maintained environment, the prevailing feedback suggests looking elsewhere. The same holds for families that cannot frequently advocate or supervise care - reviews describe gaps in attention, communication, and accountability that can translate into missed meals, untimely turning, or delayed response to needs. In short, this community may not meet expectations for sustained, long-term residency.

The strongest concrete positives center on the first-floor skilled rehab. The recovery therapy team is described as kind, capable, and adequately staffed, delivering meaningful progress during the initial post-acute phase. Several reviewers note that the rehabilitation program on that floor achieves tangible improvements and that therapists provide careful attention to the resident's goals. Complementing this, some accounts describe a clean, pleasant environment and private rooms that can be conducive to recovery and family peace of mind during hospital-to-community transitions. When the focus is rehabilitation with an emphasis on progress, these elements provide meaningful value.

However, the most persistent and troubling themes in the feedback concern the long-term or non-acute experience. Neglect, inconsistent care, and poor supervision surface repeatedly, including reports of residents left dirty, unturned, or without timely assistance. Food quality and meal service are cited as problematic in several instances, with concerns about nourishment and the reliability of menus and dining availability. Sanitation and maintenance lapses, broken fixtures, and occasionally rutted or stained spaces appear in multiple reviews, undermining confidence in daily living standards. And for families managing the financial and administrative aspects of care, stories of miscommunication, missed documentation, and questions about billing and records add another layer of risk to consider.

To navigate these mixed conditions, families should insist on concrete checks before committing. Request a current, detailed staffing grid that shows nurse-to-resident and aide-to-resident ratios across all shifts. Tour the entire facility, paying close attention to bedrooms, bathrooms, and common areas for cleanliness, repairs, and odor. Ask for a clear daily care plan, a guaranteed response time for call bells, and a system for reporting and following up on concerns. Inquire about the admissions process, discharge planning, and who oversees quality assurance. Pull state inspection reports and ask for recent corrective action plans to understand whether past deficiencies have truly been resolved. These steps transform the risk into an informed, active partnership.

Bottom line: Coble Health Care Center can deliver solid rehabilitation on the first floor, with recovery-focused therapy and some commendable staff interactions. Yet for families seeking dependable, long-term daily care and a consistently clean, well-managed environment, the reviews signal notable red flags that deserve careful scrutiny. If choosing this community, pursue rigorous oversight, frequent communications with leadership, and a clear plan for monitoring care quality. For many families, especially those prioritizing steady daily care, exploring higher-clarity options with proven track records in long-term safety and cleanliness will yield greater long-term reassurance.

This part of Durham, North Carolina offers a variety of amenities and services that would be beneficial for seniors looking to settle down in the area. With places of worship such as Duke University Chapel and Judea Reform Congregation nearby, seniors can easily find spiritual fulfillment. There are also several physicians and hospitals in close proximity, ensuring easy access to healthcare services. Additionally, the abundance of restaurants, pharmacies, cafes, and parks provide convenience and opportunities for socializing and recreation. For entertainment, there is a theater just a short drive away where seniors can enjoy movies and dining experiences. Overall, this area offers a well-rounded environment for senior living with ample resources to support a comfortable and fulfilling lifestyle.

Places of Worship

• Duke University Chapel (0.6 miles)
• Judea Reform Congregation (2.2 miles)
• Yates Baptist Church (2.5 miles)
• Church of Reconciliation PC USA (6.9 miles)
• New Hope Church (8.3 miles)
• St Matthew's Episcopal Church (9.5 miles)

Physicians

• Avance Care (0.6 miles)
• Garrett S Bressler, MD (1.7 miles)
• North Carolina Orthopaedic Clinic (4.5 miles)
• Duke Primary Care Sage Road Pediatrics (5.6 miles)
• Chapel Hill Pediatrics & Adolescents Pa (5.7 miles)
• Chapel Hill Implant and Oral Surgery Center (6.6 miles)
• Duke Health Center (6.8 miles)

Hospitals

• Duke Hospital of Dentistry & Facial Pain (0.7 miles)
• Durham Regional Hospital (3.2 miles)
• North Carolina Cancer Hospital (9.3 miles)
• UNC Transplant Clinic (9.4 miles)

Restaurants

• Chick-Fil-A (0.7 miles)
• McDonald's (0.9 miles)
• Locopops (1 miles)
• Cracker Barrel (1.2 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.8 miles)
• Picnic (2.2 miles)
• Mothers and Sons Trattoria (2.5 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.8 miles)
• Walgreens (3.1 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (6.2 miles)
• Walgreens (6.3 miles)

Cafes

• Cocoa Cinnamon (2.6 miles)
• Starbucks (2.8 miles)
• Starbucks (4.6 miles)
• Starbucks (6.7 miles)
• Starbucks (7.1 miles)
• Starbucks (7.3 miles)
• Panera Bread (7.3 miles)

Parks

• Whippoorwill Park (2.9 miles)
• Northgate Park (2.9 miles)
• Cedar Falls Park (5.9 miles)
• Piney Wood Park (6.5 miles)
• Bethesda Park (7.2 miles)
• Homestead Skate Park (7.5 miles)
• Grandale Park (9.3 miles)

Theaters

• AMC DINE-IN Southpoint 17 (7.2 miles)