The Addison

Pros

• The Addison has excellent, warm, and friendly staff who know residents by name and recognize family members.
• The facility is clean, newly renovated, and has an attractive environment that makes it feel like home.
• Many residents and families appreciate the attentiveness of the memory care staff, who go above and beyond to ensure the well-being of each resident.
• Residents enjoy a variety of activities, with some engaging in crafts and culinary projects like making guacamole.
• The facility offers good communication regarding care plans and works with families to accommodate their loved ones' needs, including adjusting base rates for affordability.
• Families feel comfortable knowing that their loved ones are safe and well taken care of within the facility's supportive environment.

Cons

• The food at the facility is disliked by some residents and their families.
• Monthly activities primarily cater to non-active individuals, with a lack of outings available.
• Staffing ratios are insufficient, with one caregiver for six residents in memory care, leading to concerns about attention levels for those in need.
• There have been reports of inadequate supervision resulting in falls and injuries among residents.
• Younger staff members are often perceived as inattentive or lazy compared to older staff.
• There is a significant issue with communication between the facility and families regarding resident care.
• Some residents' rooms have been reported with old food left behind, indicating poor housekeeping standards.
• Families feel they must spend extra time at the facility to ensure proper care for their loved ones due to perceived understaffing and lack of attentiveness from staff.
• Concerns were raised about overall safety features within the facility, such as flooring without padding or rails to prevent falls.
• The tour experience was described as cold and unfriendly, leaving potential clients unimpressed and discouraged from choosing the facility.

Review

The Addison has garnered a spectrum of reviews from families who have had loved ones reside there, primarily in its memory care unit. While some praise the facility for its attractive and newly renovated environment, others raise concerns about staffing levels and attentiveness to residents’ needs. The quality of food has been a recurring complaint, with one family member expressing particular dissatisfaction, indicating that without significant financial means—around $11,000 monthly—the overall experience may be less favorable across the board.

Visitors often remark on the neatness and design of The Addison; many describe it as clean, well-lit, and welcoming. Residents enjoy spacious rooms that provide an atmosphere reminiscent of home rather than an institutional setting. Family members frequently mention how friendly and engaged the staff are, often noting that they recognize both residents and their families by name. However, while the warmth of staff interactions is frequently acknowledged, some reviews indicate inconsistencies in care quality. Families have reported instances where their loved ones were not showered regularly or received inadequate supervision during activities—all pointing to a concerning gap in personalized attention.

One notable aspect highlighted in the reviews is the caregiver-to-resident ratio; several reviewers express that one caregiver per six residents falls short for those requiring memory care support. Families expressed worries about safety after incidents where their loved ones fell multiple times due to insufficient oversight or assistance from caregivers. The experiences described highlight a mixed bag: while some families found comfort in knowing their relatives were somewhat engaged with activities and cared for during their stay at The Addison, others felt compelled to provide additional oversight themselves in order to ensure proper care.

Activity offerings also drew mixed responses; although many appreciated that there were initiatives like crafts or baking sessions available for residents, others noted that these programs seemed geared mainly toward non-active individuals and lacked variety for more engaged participants. One reviewer mentioned feeling disheartened that outings were virtually nonexistent—a factor which could enhance both social engagement and mental stimulation among residents.

Communication appears to be another frequent point of contention among families dealing with The Addison’s staff. Some praised certain employees as being responsive and accommodating; however, issues such as delayed feedback from nursing staff have raised alarms about effective communication channels within the facility. In particular, family members indicated dissatisfaction with how information was relayed regarding care plans or concerning emergencies related to falls or health changes over time. This inconsistency led some caregivers to feel rushed or burdened by having to chase down necessary updates from busy administrative personnel.

In summary, while The Addison presents itself as an appealing option within the Triangle area—boasting clean facilities filled with friendly faces—there remain substantial concerns about resident care consistency, particularly when compared against its pricing structure versus other facilities. These insights reflect a need for ongoing assessments of staffing adequacy alongside enhanced communication strategies between families and medical teams dedicated to ensuring each resident receives appropriate care tailored specifically to individual needs.

This part of Durham, North Carolina offers a variety of amenities and services that could be beneficial for senior living. With several physicians, pharmacies, and hospitals in close proximity, there is easy access to medical care. Additionally, there are several cafes, restaurants, and parks nearby for leisure activities and socializing. Places of worship are also available for spiritual needs. The area is well-connected with public transport options and shopping centers within a reasonable distance. Overall, this neighborhood provides a convenient and supportive environment for seniors looking to settle in Durham.

Physicians

• North Carolina Orthopaedic Clinic (0.8 miles)
• Chapel Hill Pediatrics & Adolescents Pa (2.5 miles)
• Duke Primary Care Sage Road Pediatrics (2.5 miles)
• Central Dermatology Center (3.1 miles)
• EmergeOrtho-Southpoint (3.7 miles)
• Duke Health Center (3.7 miles)
• Chapel Hill Ophthalmology (3.7 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (1.3 miles)
• Starbucks (3.3 miles)
• Panera Bread (3.9 miles)
• Starbucks (3.9 miles)
• Cocoa Cinnamon (5.2 miles)
• Starbucks (5.2 miles)

Restaurants

• Five Guys Burgers & Fries (1.2 miles)
• McDonald's (1.3 miles)
• Guglhupf Bakery & Patisserie (2.5 miles)
• McDonald's (2.9 miles)
• Mr Tokyo Japanese Restaurant (3.1 miles)
• Cava (3.5 miles)
• City Barbeque And Catering (3.5 miles)

Places of Worship

• Judea Reform Congregation (1.9 miles)
• Yates Baptist Church (2.3 miles)
• Church of Reconciliation PC USA (3.6 miles)
• Duke University Chapel (3.7 miles)
• New Hope Church (4.8 miles)
• Mt Carmel Baptist Church (7 miles)

Pharmacies

• CVS Pharmacy (2.4 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.2 miles)
• Harris Teeter Pharmacy (3.5 miles)
• Walgreens (3.6 miles)
• Walgreens (3.9 miles)

Parks

• Cedar Falls Park (3.5 miles)
• Piney Wood Park (3.7 miles)
• Homestead Skate Park (5.2 miles)
• Grandale Park (6.1 miles)
• Northgate Park (6.2 miles)
• Whippoorwill Park (6.9 miles)
• Bethesda Park (7 miles)

Theaters

• AMC DINE-IN Southpoint 17 (3.7 miles)

Hospitals

• Duke Hospital of Dentistry & Facial Pain (3.9 miles)
• North Carolina Cancer Hospital (5.6 miles)
• UNC Transplant Clinic (5.7 miles)
• UNC Hospitals Ambulatory Care Center (6.1 miles)
• Durham Regional Hospital (6.9 miles)