Right at Home - Durham and Chapel Hill, NC

Pros

• The caregiver takes care of my mom and their services are helpful.
• The management is good at taking ownership of the caregivers and some of them came well prepared.
• The care for my friend was good and the home care agency is recommended.
• The caretaker was very helpful with giving medication and being a companion.
• The caregivers show up on time and are very helpful, making the service satisfactory.
• The service was able to find a nice caregiver who was respectful at all times.
• Other families would highly recommend this service for in-home care.

Cons

• Some caregivers were not as well-prepared or proactive as others.
• The agency does not provide COVID care, which may be a drawback for some individuals.
• It was strange that the agency's caregivers were not able to brush the client's teeth.
• There were occasional issues with scheduling and communication, requiring explanations from the reviewer.
• Although the overall experience with the agency was positive, there were some minor concerns about certain aspects of the care provided.

Review

Right at Home is a top choice for many individuals seeking in-home care services, and there are several reasons why. One of the standout factors that sets this agency apart is their flexibility in terms of minimum hours required. While other places typically have a minimum of 12 or 16 hours per week, Right at Home offers as little as 8 hours. This was a huge plus for one reviewer whose mother didn't need extensive care but still wanted assistance.

Furthermore, the quality of caregivers provided by Right at Home consistently exceeded expectations. The reviewers expressed satisfaction with the level of care given and were particularly impressed with the meticulous communication from the agency. They appreciated being notified in advance before any charges were deducted from their account, allowing them the opportunity to address any questions or concerns proactively.

However, it's worth noting that Right at Home does not specialize in providing COVID-19 care, which may be a drawback for some individuals looking specifically for pandemic-related assistance. Nevertheless, this minor limitation did not hinder overall satisfaction with their services.

The positive experiences shared by these reviewers further highlight the effectiveness and reliability of Right at Home's caregivers. One reviewer described their experience as problem-free and highly beneficial for themselves and their loved ones. The punctuality and helpfulness displayed by the caregivers were consistently praised, making it clear that they are well-equipped to handle various tasks while providing essential companionship.

While some small discrepancies existed in terms of caregiver performance—some demonstrating exceptional preparedness while others required more guidance—one reviewer found it slightly unusual that brushing teeth fell outside their scope. Nonetheless, they acknowledged that overall care remained satisfactory.

In conclusion, Right at Home emerges as a trustworthy and excellent choice for those seeking home care services. Their commitment to personalized attention shines through in every review analyzed. Whether it's medication management, companionship duties, or general assistance with daily activities, their caregivers have proven to be reliable and respectful throughout all interactions with patients and their families. The consensus among the reviewers is that Right at Home consistently delivers great care, making it a highly recommended option for families in need of in-home assistance.

Physicians

• North Carolina Orthopaedic Clinic (0.7 miles)
• Chapel Hill Pediatrics & Adolescents Pa (1.7 miles)
• Duke Primary Care Sage Road Pediatrics (1.7 miles)
• Central Dermatology Center (2 miles)
• Chapel Hill Ophthalmology (2.6 miles)
• Chapel Hill Dermatology (2.6 miles)
• EmergeOrtho-Southpoint (3 miles)

Restaurants

• Five Guys Burgers & Fries (0.9 miles)
• McDonald's (1.9 miles)
• Mr Tokyo Japanese Restaurant (2 miles)
• Cava (2.4 miles)
• Bartaco (2.4 miles)
• Silverspot Cinema (2.5 miles)
• McDonald's (2.6 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (2.2 miles)
• Starbucks (2.5 miles)
• Panera Bread (3.6 miles)
• Starbucks (3.7 miles)
• Panera Bread (4.6 miles)
• Starbucks (4.7 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.8 miles)
• Harris Teeter Pharmacy (3.4 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.6 miles)

Places of Worship

• Church of Reconciliation PC USA (2.5 miles)
• Judea Reform Congregation (3.1 miles)
• Yates Baptist Church (3.6 miles)
• New Hope Church (4.3 miles)
• Duke University Chapel (4.9 miles)
• Mt Carmel Baptist Church (5.8 miles)

Parks

• Cedar Falls Park (3 miles)
• Piney Wood Park (3.8 miles)
• Homestead Skate Park (4.5 miles)
• Grandale Park (5.8 miles)
• Soccer Fields At Southern Community Park (6.4 miles)
• Southern Community Dog Park (6.6 miles)
• Hank Anderson Community Park (6.8 miles)

Theaters

• AMC DINE-IN Southpoint 17 (3.3 miles)

Hospitals

• North Carolina Cancer Hospital (4.4 miles)
• UNC Transplant Clinic (4.5 miles)
• UNC Hospitals Ambulatory Care Center (4.8 miles)
• Duke Hospital of Dentistry & Facial Pain (5.2 miles)