Saturn Nursing And Rehabilitation Center in Charlotte, NC

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Saturn Nursing And Rehabilitation Center Saturn Nursing And Rehabilitation Center Saturn Nursing And Rehabilitation Center

Saturn Nursing And Rehabilitation Center in Charlotte, NC

1930 West Sugar Creek Road, Charlotte, NC 28262

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
83
4 stars
6
3 stars
3
2 stars
1
1 stars
7

Skilled Nursing Facility

Overall Review of Saturn Nursing And Rehabilitation Center

Pros

  • pro The staff really cares, and the team helps families find the right fit.
  • pro The management team is determined to meet residents' expectations.
  • pro The facility runs like a well-oiled machine.
  • pro The staff delivers great care and is highly appreciated by families.
  • pro The turn-around at the facility shows phenomenal administration and nursing staff.
  • pro Rockwell Park Rehab Center feels like family with excellent care and engaging activities.
  • pro The admissions, administrative, and rehab teams are consistently helpful and professional.
  • pro Saturn Nursing & Rehabilitation Center provides a warm, home-like atmosphere with dedicated staff.
  • pro The administrator goes above and beyond for residents, creating a supportive community.
  • pro The activity and wound-care teams deliver compassionate, effective care that helps residents regain independence.

Cons

  • pro The reviewer calls Saturn Nursing Home "the worst," alleging neglect that led to the mother's death, with residents not receiving water or regular meals and doctors' orders not followed.
  • pro The reviewer describes the HR department as very unprofessional, noting they sent them to Concentra for a drug test and never followed up.
  • pro The reviewer says Saturn's administration has worsened under Sebastian, with chronic under-staffing of CNAs and poor overall care.
  • pro The reviewer states there is never enough staff to provide quality care.
  • pro The reviewer says upper administration is awful and does not communicate well with staff.
  • pro The reviewer accuses the facility of soliciting or allowing false positive reviews and of fraudulent documentation to boost ratings.

Review

Saturn Nursing and Rehabilitation Center in Charlotte is best suited for families that want a warm, home-like environment where staff establish real relationships with residents and where a proactive admissions and rehabilitation team can deliver tangible progress. This community tends to click for those who value a strong sense of family, thorough involvement from administration, and a rehab track that can restore independence. The facility's pace, cleanliness, and activity offerings frequently translate into residents feeling settled and cared for, with many families praising the atmosphere as welcoming and supportive. It works well for long-term residents who want continuity, as well as for rehab patients who appreciate hands-on therapy and the chance to participate in a broad calendar of social and therapeutic activities.

Those who should consider alternatives include families that cannot tolerate even rare lapses in safety, medication management, or staffing consistency. A pattern in the reviews shows that when CNAs and clinical staff are stretched thin, the quality of daily care can deteriorate, with complaints about delayed assistance, limited after-hours accessibility, and hesitancy about call-button reliability. Some families have raised concerns about infection control, odors, or gaps in communication from administration during difficult moments. For residents with high-acuity needs or for households that demand near-perfect staffing levels and inviolable adherence to medical orders, it may be prudent to compare several facilities and observe shifts in real-time care before deciding.

The strongest pros at Saturn offset many of the most significant concerns when the operating team is engaged and available. Staff are repeatedly described as caring, patient, and professional, with particular praise for the admissions staff (notably Kimberly) and the rehabilitation and wound-care teams. The environment is often cited as clean and homelike, with therapy programs and activities designed to keep residents engaged and mentally engaged. The leadership's visibility and willingness to address issues promptly are a recurring theme in positive feedback, and residents frequently mention feeling heard and respected. When these elements line up - consistent staffing, responsive administration, and robust rehab - Saturn demonstrates the capacity to deliver meaningful improvements and steady quality of life.

That said, the balance between strengths and weaknesses hinges on staffing rhythms and management continuity. Positive outcomes tend to emerge when there is adequate CNA coverage, timely responsiveness to call bells, and clear, ongoing communication with families. The facility's careful attention to wound care, physical therapy, and timely medical oversight often translates into real gains for residents who are pursuing rehabilitation or regaining mobility. However, when staffing dips occur, worry about basic cares - such as assistance during meals or help with mobility - can quickly resurface. The value of Saturn then rests on whether administration and front-line supervisors keep lines of communication open and whether families stay actively involved and informed.

Prospective residents should plan a rigorous on-site evaluation that probes staffing patterns, medication administration protocols, and the front desk's accessibility during evenings and weekends. Tour the rehab and wound-care areas, meet the director of life enhancement and the administrator, and speak with residents and their families about how concerns are handled. Pay close attention to the activity calendar and social programming, which many praise as a strength, and verify the current leadership team's stability. Clarify how care plans are updated, how quickly the team responds to changes in resident needs, and what steps are taken when a problem arises. These checks determine whether Saturn's celebrated strengths translate into reliable daily care.

In sum, Saturn is a credible and strong option for families seeking a nurturing, community-centered setting with solid rehab capabilities, excellent admissions support, and a staff culture that often feels like a big extended family. It is less suited for households that require flawless staffing at every hour, perfect medication safety records, and zero tolerance for any lapses in care. For families willing to engage actively with care planning and to monitor day-to-day operations, Saturn offers a compelling blend of warmth, competence, and meaningful therapy. A careful, in-person assessment - focusing on staffing consistency, communication, and the facility's current leadership - will reveal whether Saturn is the right fit or if another option better aligns with the care goals and risk tolerance of the resident's family.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charlotte Douglas International (10 miles away) Charlotte Douglas International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Saturn Nursing And Rehabilitation Center in Charlotte, NC is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a beauty salon where residents can enjoy pampering services and feel their best. The availability of cable or satellite TV allows residents to stay entertained and connected. Community operated transportation is provided for convenient travel purposes, including transportation to doctors' appointments.

For those who enjoy technology, there is a computer center equipped with Wi-Fi/high-speed internet. The dining room offers restaurant-style dining for delicious and satisfying meals. Housekeeping services ensure that the living spaces are clean and well-maintained.

Residents can stay physically active in the fitness room or by utilizing the wellness center's resources. The fully furnished units provide comfort and convenience, while private bathrooms offer privacy. Move-in coordination is provided to assist new residents during their transition.

To promote social interaction, there is a gaming room available for recreational activities, as well as a small library for book lovers. Scheduled daily activities are organized for residents' enjoyment, along with planned day trips to explore new places.

The care services at Saturn Nursing And Rehabilitation Center include 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with daily tasks such as bathing, dressing, and transfers is readily available. Medication management is provided to ensure proper dosage compliance.

The community also caters to specific dietary needs by offering special dietary restrictions options like diabetes diet and customizable meal preparation service. A mental wellness program is in place to support residents' emotional well-being.

Located conveniently near cafes, parks, pharmacies, physicians, restaurants, and transportation options nearby make it easy for residents to access necessary amenities outside the community.

Overall, Saturn Nursing And Rehabilitation Center provides a comfortable living environment with various amenities and care services designed to cater to each resident's individual needs while ensuring their safety and happiness.

Nearby Places of Interest

Restaurants

  • Zaxby's (1.7 miles)
  • Burger King (2.6 miles)
  • Divine Barrel Brewing (2.8 miles)
  • Armored Cow Brewing (2.8 miles)
  • Haberdish (3.1 miles)
  • Noda Bodega (3.4 miles)
  • VBGB Beer Hall & Garden (4.5 miles)

Transportation

  • LYNX University City Boulevard Station (1.9 miles)
  • Sugar Creek Station (2.7 miles)
  • LYNX UNC Charlotte - Main Station (3.4 miles)
  • Concord Regional Airport (JQF) (USA) (8.2 miles)
  • Concourse E (9.5 miles)
  • Concourse D (9.5 miles)
  • American Express Centurion Lounge (9.6 miles)

Physicians

  • University Eye Associates (2.3 miles)
  • Carolina Asthma & Allergy (2.5 miles)
  • Greater Carolinas Womens Center PA (2.9 miles)
  • Mecklenburg County Health Department (3.6 miles)
  • Orthocarolina (3.9 miles)
  • University Family Physicians (4.1 miles)
  • Charlotte Sports Medicine Institute PA (5.1 miles)

Pharmacies

  • Walgreens (2.7 miles)
  • CVS Pharmacy (3.6 miles)
  • Walgreens (3.9 miles)
  • CVS Pharmacy (3.9 miles)
  • Walgreens (4.9 miles)
  • Walgreens (6.1 miles)
  • Walgreens (6.4 miles)

Cafes

  • Smelly Cat Cof (3 miles)
  • Starbucks (3.2 miles)
  • Starbucks (3.3 miles)
  • Hex Coffee (3.7 miles)
  • Villanis Bakery (5.2 miles)
  • Panera Bread (5.3 miles)
  • Jeni's Splendid Ice Creams (6.6 miles)

Parks

  • Fourth Ward Park (4.9 miles)
  • First Ward Park (4.9 miles)
  • Romare Bearden Park (5.3 miles)
  • Little Sugar Creek Greenway (5.9 miles)
  • Sedgefield Neighborhood Park (7.2 miles)
  • Richard Barry Park (7.6 miles)
  • Overlook Neighborhood (9.4 miles)

Theaters

  • AMC Northlake 14 (5.4 miles)
  • AMC Concord Mills 24 (6.8 miles)

Places of Worship

  • First Baptist Of Charlotte: Family Life Center (5.5 miles)
  • St John's Baptist Church (5.5 miles)
  • Covenant Presbyterian Church (6 miles)
  • St Gabriels Catholic Church (8.3 miles)

Hospitals

  • Novant Health Huntersville Medical Center (8.8 miles)

Frequently Asked Questions

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