Saturn Nursing And Rehabilitation Center
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1930 West Sugar Creek Road, Charlotte, NC 28262
For more information about senior living options: (844) 490-3973
The staff show genuine care and dedication to residents. The sales department helps families find the right fit. The administration and nursing teams are phenomenal. The facility has undergone an amazing turn-around and is well managed. The building has seen wonderful changes and improvements. Residents are respected and well cared for, and the food is good. Kimberly in Admissions is highly helpful and supportive. The center is clean, inviting, and feels like home with friendly staff. CNAs and nurses take excellent care of residents, creating a family-like atmosphere. The staff are professional, friendly, and attentive to residents. Admissions and overall support are described as smooth and compassionate. The facility offers engaging activities and outings that residents enjoy.
One reviewer described Rockwell staff as "okay," noted the nursing and assistants do a decent job but could use more improvements, and expressed concern that the front desk cannot be reached after 4 or 7 pm to check on a resident, which they feel is not good or right for visitors.Rockwell Park rehabilitation center and healthcare is portrayed in these reviews as a place where genuine care and a strong team ethic come first. Across multiple voices, residents, families, and visitors repeatedly highlight the staff's dedication, the leadership's determination to meet needs, and a sense that the center operates like a well-oiled machine. The overall impression is that this is a place where people feel seen, respected, and supported - from admissions through therapy, daily living, and discharge planning. Many reviewers say they would readily recommend Rockwell Park to others, underscoring a high level of satisfaction with the care experience.
A standout thread throughout the feedback is the role of the admissions and administrative teams, especially Kimberly in admissions and Raphael in the business office. Families consistently point to Kimberly as a transformational presence - someone who helps families navigate the admission process, communicates clearly, and makes people feel understood. Several reviewers recount how Kimberly reached out, helped move referrals quickly, and stood by families from hospital to home. Her interactions are described as professional, compassionate, and uplifting, with many noting she brightens days and eases anxiety during a stressful transition. Raphael and other front-desk and business office staff are praised for being helpful, accessible, and essential in keeping day-to-day operations smooth.
The nursing and rehabilitation teams receive repeated praise for competence, kindness, and meaningful engagement with residents. Reviewers describe CNAs and nurses as taking excellent care of residents, maintaining high standards of cleanliness and safety, and forming a familial bond with patients. Therapy is consistently called out as strong, with residents noting tangible improvements in independence and daily functioning. The care teams are also appreciated for their holistic approach and willingness to engage with residents on topics such as religious beliefs or personal interests, which helps residents feel respected and understood as whole people rather than just patients. The sense of teamwork among administration, rehab, nursing, and support staff appears to be a key strength, contributing to positive outcomes and a supportive atmosphere.
Several reviews emphasize notable improvements and a positive turn-around in the facility's management and operations. Patrons remark that the current leadership has brought meaningful changes, elevated the quality of care, and created a culture of attentiveness and accountability. The sentiment is that Rockwell Park has moved from past management challenges to a new era marked by consistent, person-centered care. This is reinforced by comments about the administration being straightforward and focused on meeting family expectations, along with praise for the ongoing collaboration between departments - administration, nursing, housekeeping, and maintenance - that keeps the center well coordinated and responsive.
The physical environment and day-to-day experience at Rockwell Park are also highlighted positively. Reviewers describe the facility as clean, odor-free, and inviting, with friendly faces visible throughout the day. Statements about well-maintained rooms, attractive spaces, and the availability of activities and outings contribute to a sense of home and purpose for residents. A number of remarks specifically mention the kitchen staff and housekeeping as doing excellent work, with the overall atmosphere described as warm and welcoming - almost like family living in a respected community rather than a clinical setting. One reviewer even notes a boutique on-site, which adds to the sense of comfort and special attention to residents' experiences.
Family members and visitors repeatedly share heartfelt appreciation for the staff who guided and supported them during difficult moments. Several stories recount how staff members, especially Kimberly, offered crucial guidance during procedures, helped families adjust to new routines, and maintained open lines of communication. The sentiment is that Rockwell Park not only meets practical care needs but also provides emotional and relational support that helps families cope and feel hopeful about the future. The feedback conveys gratitude for how staff members show sensitivity during delicate times, coordinate care plans effectively, and treat residents with consistent respect and warmth.
While the overall tone is overwhelmingly positive, a single note of constructive feedback acknowledges a need for improved accessibility to the front desk during later hours. The reviewer mentions difficulty reaching the front desk at certain times, which underscores an opportunity for tweaks to after-hours communication and resident-family inquiries. This nuance stands out against the broader chorus of praise and suggests that even exemplary facilities can identify areas for incremental improvement to ensure seamless access and reassurance for families.
In sum, these testimonials sketch a picture of Rockwell Park as a caregiver-forward facility distinguished by compassionate, competent staff; strong, multi-department collaboration; a welcoming and home-like environment; and a leadership team committed to continuous improvement. Families repeatedly highlight Kimberly's pivotal role in admissions, the supportive presence of the rehab and nursing teams, and the overall sense that residents are treated with dignity, respect, and genuine kindness. The consistent theme is one of a community that not only cares for residents' medical needs but also honors their humanity, making Rockwell Park feel like a trusted home away from home for patients and their families.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Saturn Nursing And Rehabilitation Center in Charlotte, NC is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can enjoy pampering services and feel their best. The availability of cable or satellite TV allows residents to stay entertained and connected. Community operated transportation is provided for convenient travel purposes, including transportation to doctors' appointments.
For those who enjoy technology, there is a computer center equipped with Wi-Fi/high-speed internet. The dining room offers restaurant-style dining for delicious and satisfying meals. Housekeeping services ensure that the living spaces are clean and well-maintained.
Residents can stay physically active in the fitness room or by utilizing the wellness center's resources. The fully furnished units provide comfort and convenience, while private bathrooms offer privacy. Move-in coordination is provided to assist new residents during their transition.
To promote social interaction, there is a gaming room available for recreational activities, as well as a small library for book lovers. Scheduled daily activities are organized for residents' enjoyment, along with planned day trips to explore new places.
The care services at Saturn Nursing And Rehabilitation Center include 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with daily tasks such as bathing, dressing, and transfers is readily available. Medication management is provided to ensure proper dosage compliance.
The community also caters to specific dietary needs by offering special dietary restrictions options like diabetes diet and customizable meal preparation service. A mental wellness program is in place to support residents' emotional well-being.
Located conveniently near cafes, parks, pharmacies, physicians, restaurants, and transportation options nearby make it easy for residents to access necessary amenities outside the community.
Overall, Saturn Nursing And Rehabilitation Center provides a comfortable living environment with various amenities and care services designed to cater to each resident's individual needs while ensuring their safety and happiness.
Saturn Nursing And Rehabilitation Center is located at 1930 West Sugar Creek Road, Charlotte, NC 28262 in Mecklenburg County, North Carolina
Saturn Nursing And Rehabilitation Center on seniors.fyi includes 3 photos including images showing building, exterior, landscaping, trees, entrance, front porch, architecture, and more.
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