Saturn Nursing & Rehab is an assisted living and memory care community in Charlotte, NC.
Information last verified:
1930 W Sugar Creek Rd, Charlotte, NC 28262
To contact a resident: (704) 598-4480
For more information about senior living options: (866) 208-4318
Residents and families frequently describe staff who follow through with care and help with needs.
Many reviews describe staff and caregivers as caring, supportive, and attentive to individual needs. Several residents or family members specifically mention getting help when something comes up, and feeling reassured because issues are addressed. A number of reviewers also call out communication as a positive, including being able to get needs met.
The social work support stands out in reviews for helping families navigate care and transitions.
Multiple reviews praise a social worker for advocating for the family and helping coordinate next steps. Reviewers describe this support as informative and professional, including helping set up aftercare and smoothing transitions. Some also mention that concerns were listened to and acted on, which helped them feel confident in the plan of care.
Reviews repeatedly highlight therapy and nursing involvement during rehab and recovery.
A recurring theme is the role of therapy and clinical teams in helping residents regain strength and make progress. Several reviews mention therapy teams as comforting and knowledgeable, and describe rehab as supporting improvement over time. Others point to nursing-related specialty support, such as wound care, and describe it as effective in addressing specific concerns.
Residents mention an active activities program that helps them stay busy.
Many reviews reference the activities team and describe residents being kept engaged with outings and events. Some reviewers mention enjoying activities and community involvement, while others specifically praise an activity director or activity staff. This aligns with the way the community offers activities as part of life there.
Dining feedback in reviews ranges from good to concerns about whatâs served.
Some reviewers say the food is good or that kitchen staff put residentsâ needs first. Other reviews raise concerns about meal quality and variety, including reports of limited options. With both positive and negative comments present, dining appears to be uneven across residentsâ experiences.
A smaller set of reviews mentions staffing and visitor access problems that could affect daily comfort.
A few reviews describe staffing gaps, including periods when CNAs were not available and residents had to wait for help. One review also raises an issue about being unable to reach the front desk during evening hours and needing assistance to get in or out. These concerns stand out against the larger number of positive caregiving experiences, but they are recurring enough to note plainly.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Assisted Living
Memory Care
Skilled Nursing Facility
Activities on-site
Devotional services off-site
Indoor common areas
Charlotte Douglas International (10 miles away)
Ambulatory care
Diabetic care
Meals provided Activities on-site Devotional activities offsiteSaturn Nursing & Rehab is located at 1930 W Sugar Creek Rd, Charlotte, NC 28262 in Mecklenburg County, North Carolina
Yes, Saturn Nursing & Rehab provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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