Smoky Ridge Health & Rehabilitation in Burnsville, NC
Save310 Pensacola Road, Burnsville, NC 28714
For more information about senior living options: (844) 490-3973
Smoky Ridge is described as exceptionally helpful by administrators and nurses in caring for a friend with stage 4 cancer. Caitlin and Sabrina went above and beyond to assist with the admission. The staff are caring and create a wonderful, family-like environment. The staff work like family, and management is always just a phone call away. The staff treated a family member with great dignity and kindness. The director's organizational skills were highlighted as extraordinary during challenging times. Smoky Ridge is noted for a clean, friendly environment and excellent care for every resident. The nursing and therapy teams helped a patient regain independence and ensured dialysis transportation was a priority. Families express endless gratitude and praise for the staff, who are described as unsung heroes.
Smoky Ridge is a horrible place to have or send anyone. They waited up to an hour and a half for a call to be answered. The place smells like urine. Most of the staff are extremely rude. The food is horrible. They would never recommend this place to anyone. It is no place to send a family member for PT or OT; it's a total joke.Smoky Ridge Health & Rehabilitation in Burnsville, NC is best suited for families seeking a deeply human, home-like care environment where staff invest themselves in a resident's comfort and dignity, especially for those facing serious health challenges and rehabilitation needs. The community earns its strongest advocacy from families that value a personal, relational approach - nurses, CNAs, and therapists who become part of the extended family and who will go the extra mile when a loved one is navigating advanced illness, recovery from surgery, or memory-related care. For residents who thrive on consistent warmth, meaningful engagement, and support that feels almost familial, Smoky Ridge can deliver outcomes that feel remarkably personal and compassionate.
That said, there are clear reasons to consider alternatives. A subset of families reports experiences that paint a very different picture: delayed responses to calls, odors in the environment, and days when staff attentiveness seems uneven. Several reviewers describe rude or inconsistent interactions, and questions linger about whether all residents receive equal, respectful treatment. The contrast between the strongest praise and the most critical feedback is stark, and prospective families should weigh the emotional and spiritual bandwidth of the staff against the risk of variability in day-to-day reliability and environment.
On the strength side, Smoky Ridge shines in its ability to mobilize a caregiving team around difficult cases. The care teams are repeatedly praised for their compassion, dignity, and hands-on support, with particular appreciation for how therapy and rehabilitation services are coordinated to promote independence. Families note that transportation logistics - such as getting residents to dialysis or therapy sessions - are treated as priorities, and that administrators who rally resources during crises can make a meaningful difference in a resident's day-to-day experience. The sense of a "family" working together to sustain a loved one through challenging seasons is a recurring theme in the most heartfelt reviews.
Conversely, the concerns highlighted by some reviewers cannot be dismissed. Reports of odor and cleanliness issues, inconsistent responsiveness, and occasional perceptions of favoritism or uneven quality across staff shifts raise legitimate questions about the facility's baseline reliability. Several families portray experiences that feel emotionally draining or stressful, especially when urgent communication is required or when a resident's condition changes. While many residents receive excellent care, the unevenness described by critics suggests that not every family will experience the same level of satisfaction, and that some days may feel more challenging than others.
The key question for families is whether Smoky Ridge's emotional and clinical strengths offset its inconsistencies. For residents who need high-touch care, a nurturing environment, and robust crisis response that can be mobilized by proactive leadership, the positives are compelling enough to justify a close look. The care culture is clearly capable of delivering dignified end-of-life support, meaningful therapy milestones, and ongoing reassurance for families who need assurance that their loved one is cherished. For others who prioritize unwavering consistency, predictability across shifts, and a flawless environment, the potential downsides may tilt the decision toward alternatives with smoother reputations for reliability.
Practical due diligence helps bridge these realities into a sound choice. Prospective families should schedule in-depth tours and observe care dynamics across shifts, speaking directly with CNAs, floor nurses, therapists, and the administrator on duty. Ask pointed questions about staffing scheduling, response time, and how care plans are coordinated among nursing, therapy, and activities. Request to meet the therapy team that would work with the loved one, review a sample care plan, and seek candid references about everyday interactions, not just peak moments. If the fit aligns - values of warmth, personal attention, and proactive problem-solving despite occasional rough patches - Smoky Ridge can be a strong match; if not, it is prudent to continue the search for a community with more consistent daily performance and a pristine, odor-free environment.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Smoky Ridge Health & Rehabilitation in Burnsville, NC is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can pamper themselves and maintain their personal grooming needs. Residents can enjoy their favorite TV shows with access to cable or satellite TV in their private rooms. Community operated transportation is available for residents who need assistance getting around town or attending appointments.
For those who want to stay connected, there is a computer center equipped with Wi-Fi/high-speed internet access. Meals are served in a spacious dining room, offering restaurant-style dining with special dietary options available upon request. Housekeeping services ensure that all common areas and resident rooms are clean and well-maintained.
Residents have access to various recreational facilities including a fitness room, gaming room, outdoor space, and a small library. Planned daily activities as well as resident-run activities provide opportunities for socializing and engagement. Concierge services are also available to assist with any additional needs or requests.
The care services provided at Smoky Ridge Health & Rehabilitation include 24-hour call system and supervision to ensure round-the-clock support for residents. Trained staff are available to assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to help residents stay on track with their prescriptions. A mental wellness program is also offered to support the emotional well-being of residents.
Transportation arrangement for non-medical purposes is available, allowing easy access to local attractions or events. In addition, move-in coordination ensures a smooth transition into the community.
Overall, Smoky Ridge Health & Rehabilitation provides a comfortable and supportive environment for seniors looking for assisted living options in Burnsville, NC.
Smoky Ridge Health & Rehabilitation is located at 310 Pensacola Road, Burnsville, NC 28714 in Yancey County, North Carolina
Smoky Ridge Health & Rehabilitation on seniors.fyi includes 5 photos including images showing building, entrance, outdoors, awning, outdoor, landscaping, outdoor seating, architecture, and more.
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