Transylvania Regional Hospital

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Transylvania Regional Hospital

Hospital Drive, Brevard, NC 28712

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
88
4 stars
7
3 stars
1
2 stars
1
1 stars
3

Skilled Nursing Facility

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    Overall Review of Transylvania Regional Hospital

    Pros

    • pro The staff were very helpful and professional.
    • pro The experience was excellent from start to finish.
    • pro The registration team was incredibly helpful and streamlined the check-in process.
    • pro The diagnostic imaging team were friendly, professional, and proficient.
    • pro The check-in with Scott was seamless and professional.
    • pro Pamela performed a thorough exam and started an IV.
    • pro Dr. Wingo conducted a thorough exam and radiographically confirmed the rib fracture.
    • pro The emergency room staff are there to help and are good at it.
    • pro The staff were very compassionate and caring.
    • pro Melissa Wilkinson assisted with pulmonary function testing and was friendly and kind.
    • pro The facility was clean and well-maintained.
    • pro They would definitely recommend Transylvania Regional Hospital to others.
    • pro The infusion department nurses were wonderful, kind, and compassionate.
    • pro The staff were competent and pleasant.
    • pro Treatments were quick and effective.
    • pro The experience was fast, efficient, and friendly.
    • pro The radiology technician was welcoming and informative.
    • pro The mammogram process was efficient and the tech was pleasant and engaging.
    • pro The wound care team was the best, on time, with razor-sharp clinical skills and collaboration.
    • pro The nurses and doctors were fun, happy, and caring; they clearly love their work.

    Cons

    • pro There is no MD on site at this hospital from 11 pm to 7 am.
    • pro The physician was at another location, responsible for several hospitals.
    • pro Staff seemed indifferent to patient comfort.
    • pro Instead, they threw a microwaved package of towels in their direction.
    • pro The more requests they received, the more hostile they became.
    • pro They failed to diagnose two fractured bones in the back because they tested only the upper back after a catastrophic car crash.
    • pro The doctor didn't care.

    Review

    Across a range of encounters at Transylvania Regional Hospital, patients describe a consistently caring, capable environment where the staff, from registration desks to clinical teams, strives to make care efficient and personable. The MRI visit particularly stood out for many: a clean, well-organized process with a welcoming radiology team. One reviewer noted that the technologist conducting the MRI was polite and professional, and that the overall experience - beginning with smooth check-in and continuing through the procedure - was easy and without hassle. The impression across multiple comments is that imaging services are reliable, delivered with competence, and framed by a calm, patient-centered approach.

    The emergency department figures prominently in several accounts, both in praise and, less commonly, in cautions. A retired surgeon who accompanied a friend after a bicycle accident highlighted an exemplary sequence: a seamless check-in with Scott, a thorough in-room exam from Pamela who also started an IV efficiently, and a careful, comprehensive assessment by Dr. Wingo that confirmed a rib fracture radiographically. This reviewer, whose career spanned many years in hospital settings, emphasized that yesterday's ER experience was notably good for both the patient and his companion. The overarching takeaway is that, when critical needs arise, the ER team is seen as capable, compassionate, and responsive.

    Beyond the ER door, the institution's general care staff receive broad praise for warmth, competence, and accessibility. A recurring theme is that registration is quick and friendly, with several testimonials specifically mentioning efficient, painless check-in processes. Melissa Wilkinson, a respiratory therapist, is repeatedly singled out for patient-centered care during pulmonary function testing, described as friendly, clear in her explanations, and good at putting patients at ease. The infusion department's nursing team is also celebrated as a group - three nurses who consistently demonstrate kindness, compassion, and reliability during every visit. The wound care team is praised as well, characterized by precise clinical skills, punctuality, and a collaborative, ego-free atmosphere that patients say contributes meaningfully to healing.

    Tests and diagnostic procedures receive positive notes for professionalism and attentiveness. In addition to the MRI experiences, patients recount efficient outpatient workflows and supportive radiology staff who explain each step clearly. A patient who underwent mammography appreciated the straightforward, on-time service, describing the tech as friendly and the process as smooth. The respiratory and pulmonary testing experiences likewise garner praise for patient education and a comforting environment, reinforcing the sense that the hospital prioritizes patient understanding and comfort alongside clinical accuracy.

    There are honest, balanced voices within the feedback as well. One reviewer warns that there is no MD on site overnight, from 11 pm to 7 am, and notes a perception of staff appearing indifferent to patient comfort during those hours. They also recount practical frustrations - having to repeatedly request basic hygiene items such as water and toothpaste, and feeling that bathing assistance or towels were not provided in a timely or respectful manner. Another account describes a missed diagnosis: two fractured bones in the back after a serious crash, with a note that radiology had only imaged the upper back. These perspectives underscore that, while many patients experience high-quality, compassionate care, there are occasions where coverage gaps and diagnostic limits can influence outcomes, prompting patients and families to advocate for thorough evaluation and attentive bedside care.

    Billing and follow-up concerns appear in at least one lengthy account. A patient reports receiving a bill from a collection agency long after the care was delivered, without ever having received an initial bill from the hospital. This reminder serves as a cautionary note about billing practices and communication, suggesting that even with otherwise positive experiences, administrative processes can impact overall satisfaction and trust.

    On the brighter side, several testimonials celebrate quick, efficient service and the sense that Transylvania Regional Hospital remains a well-regarded civic asset. Comments about weekend ER teams - Amy, Tracey, and Lisa - paint a picture of a unit where kindness, professionalism, and genuine concern meet practical expertise. Acknowledgments of the front desk and registration staff as warm and welcoming reinforce the idea that the hospital's atmosphere is grounded in courtesy as well as clinical skill. The broader patient experience is painted with threads of gratitude: clean facilities, friendly and knowledgeable staff, and a culture that consistently aims to treat patients with respect and dignity.

    The hospital's rehabilitation services also earn praise for transformative results. A patient who pursued physical therapy with Tom Hartz attests to a remarkable improvement in pain and movement after months of prior limited progress with other clinics. The support team around Tom - particularly Debi, who is described as thorough, professional, and compassionate - receives equally high marks for contributing to a successful healing journey. These PT experiences highlight the hospital's capacity to support long-term recovery in addition to acute care, suggesting a continuum of care that extends beyond the initial ER visit or imaging study.

    Taken together, the narratives depict a facility that consistently emphasizes efficient, compassionate care across departments - from check-in to imaging, ER services, and outpatient rehabilitation. The strongest themes center on courteous, skilled staff; clear explanations and patient comfort during testing; and a hospital culture that values both clinical excellence and human connection. While a handful of reviews call attention to coverage gaps or administrative missteps, the prevailing impression is one of a community hospital that many rely on for reliable care, quick service, and staff who genuinely seem to care about the people they serve.

    Features

    Housing

    • 10 resident community capacity 10 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Asheville Regional (16 miles away) Asheville Regional (16 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Transylvania Regional Hospital in Brevard, NC offers a comprehensive assisted living community with a range of amenities and care services designed to provide comfort and support for individuals seeking assistance with their daily activities.

    Residents can enjoy the convenience of a dining room on-site where meals are prepared and served according to their dietary needs. The community is fully furnished, ensuring that residents have all the necessary furniture and equipment for a comfortable living space. Additionally, there is outdoor space available for residents to relax and enjoy the fresh air.

    Housekeeping services are provided to ensure that the living environment remains clean and tidy at all times. Move-in coordination is also available, taking away the stress of transitioning into the community.

    Modern amenities such as telephone service and Wi-Fi/high-speed internet are provided, allowing residents to stay connected with loved ones or engage in online activities.

    The staff at Transylvania Regional Hospital is dedicated to providing personalized care services tailored to meet each individual's unique needs. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Furthermore, those who require special dietary restrictions or diabetes management will find suitable meal options and appropriate meal preparation within the community. Medication management is also offered to ensure that residents receive their prescribed medications on time.

    The assisted living community aims to promote an active lifestyle among its residents by offering scheduled daily activities. These activities provide opportunities for socialization, engagement, and enjoyment.

    In addition to the amenities provided within the community, there are several cafes, pharmacies, physicians' offices, restaurants, places of worship nearby for added convenience. There is also a hospital located nearby ensuring quick access to medical facilities if needed.

    Overall, Transylvania Regional Hospital in Brevard, NC provides a well-appointed assisted living community where residents can receive excellent care services while enjoying a comfortable living environment and engaging in various activities both within the community itself and nearby establishments.

    Videos

    Nearby Places of Interest

    Places of Worship

    • Iglesia Oasis De Esperanza Church Of God (0.7 miles)
    • Grace Baptist Church (1.4 miles)
    • New French Broad Baptist Church (2.3 miles)
    • New Hope Baptist Church (5.5 miles)
    • Southern Baptist Convention (7.7 miles)
    • Mt Moriah Calvert Baptist Church (8.5 miles)
    • East Fork Baptist Church (9.9 miles)

    Restaurants

    • Arby's (0.7 miles)
    • Zaxby's (0.9 miles)
    • Wendy's (1 miles)
    • New China Restaurant (1.5 miles)
    • Pescado's Burritos (1.7 miles)
    • Dugan's Pub (1.7 miles)
    • El Ranchero (1.9 miles)

    Physicians

    • Brevard Orthopaedics (0.9 miles)
    • Frances Warde Family Health (1.6 miles)
    • Carolina Pediatric Therapy (1.8 miles)
    • Allergy Partners of Western North Carolina (1.9 miles)
    • Blue Mountain Medicine (2.1 miles)
    • Pineiro Family Practice (2.3 miles)
    • Pardee Family Medicine Associates (8.1 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Bill's Boiler House (1.7 miles)
    • Cup & Saucer (2 miles)
    • Jordan Street Cafe (2 miles)
    • Pisgah Coffee Roasters (5.1 miles)
    • Underground Baking Co. (15.1 miles)
    • Starbucks (16.2 miles)

    Pharmacies

    • Metcalf Pharmacy (1.1 miles)
    • Gordon Family Pharmacy (2.4 miles)
    • Brevard Drug Company (2.4 miles)
    • Ingles Market (12.7 miles)
    • Economy Drugs (14.6 miles)
    • Walgreens (14.8 miles)
    • Walgreens (14.8 miles)

    Hospitals

    • Transylvania Health System (1.9 miles)
    • Pardee Hospital - ICU (14.6 miles)
    • Team Member Pharmacy (14.6 miles)

    Parks

    • Triple Falls (6.8 miles)
    • Dupont State Forest (6.8 miles)
    • Westfeldt River Park (15.1 miles)
    • Park at Flat Rock (16 miles)
    • East Flat Rock Park (16.6 miles)

    Transportation

    • Asheville Regional Airport (AVL) (15.8 miles)

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