Transylvania Regional Hospital
SaveHospital Drive, Brevard, NC 28712
For more information about senior living options: (844) 490-3973
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Across a range of encounters at Transylvania Regional Hospital, patients describe a consistently caring, capable environment where the staff, from registration desks to clinical teams, strives to make care efficient and personable. The MRI visit particularly stood out for many: a clean, well-organized process with a welcoming radiology team. One reviewer noted that the technologist conducting the MRI was polite and professional, and that the overall experience - beginning with smooth check-in and continuing through the procedure - was easy and without hassle. The impression across multiple comments is that imaging services are reliable, delivered with competence, and framed by a calm, patient-centered approach.
The emergency department figures prominently in several accounts, both in praise and, less commonly, in cautions. A retired surgeon who accompanied a friend after a bicycle accident highlighted an exemplary sequence: a seamless check-in with Scott, a thorough in-room exam from Pamela who also started an IV efficiently, and a careful, comprehensive assessment by Dr. Wingo that confirmed a rib fracture radiographically. This reviewer, whose career spanned many years in hospital settings, emphasized that yesterday's ER experience was notably good for both the patient and his companion. The overarching takeaway is that, when critical needs arise, the ER team is seen as capable, compassionate, and responsive.
Beyond the ER door, the institution's general care staff receive broad praise for warmth, competence, and accessibility. A recurring theme is that registration is quick and friendly, with several testimonials specifically mentioning efficient, painless check-in processes. Melissa Wilkinson, a respiratory therapist, is repeatedly singled out for patient-centered care during pulmonary function testing, described as friendly, clear in her explanations, and good at putting patients at ease. The infusion department's nursing team is also celebrated as a group - three nurses who consistently demonstrate kindness, compassion, and reliability during every visit. The wound care team is praised as well, characterized by precise clinical skills, punctuality, and a collaborative, ego-free atmosphere that patients say contributes meaningfully to healing.
Tests and diagnostic procedures receive positive notes for professionalism and attentiveness. In addition to the MRI experiences, patients recount efficient outpatient workflows and supportive radiology staff who explain each step clearly. A patient who underwent mammography appreciated the straightforward, on-time service, describing the tech as friendly and the process as smooth. The respiratory and pulmonary testing experiences likewise garner praise for patient education and a comforting environment, reinforcing the sense that the hospital prioritizes patient understanding and comfort alongside clinical accuracy.
There are honest, balanced voices within the feedback as well. One reviewer warns that there is no MD on site overnight, from 11 pm to 7 am, and notes a perception of staff appearing indifferent to patient comfort during those hours. They also recount practical frustrations - having to repeatedly request basic hygiene items such as water and toothpaste, and feeling that bathing assistance or towels were not provided in a timely or respectful manner. Another account describes a missed diagnosis: two fractured bones in the back after a serious crash, with a note that radiology had only imaged the upper back. These perspectives underscore that, while many patients experience high-quality, compassionate care, there are occasions where coverage gaps and diagnostic limits can influence outcomes, prompting patients and families to advocate for thorough evaluation and attentive bedside care.
Billing and follow-up concerns appear in at least one lengthy account. A patient reports receiving a bill from a collection agency long after the care was delivered, without ever having received an initial bill from the hospital. This reminder serves as a cautionary note about billing practices and communication, suggesting that even with otherwise positive experiences, administrative processes can impact overall satisfaction and trust.
On the brighter side, several testimonials celebrate quick, efficient service and the sense that Transylvania Regional Hospital remains a well-regarded civic asset. Comments about weekend ER teams - Amy, Tracey, and Lisa - paint a picture of a unit where kindness, professionalism, and genuine concern meet practical expertise. Acknowledgments of the front desk and registration staff as warm and welcoming reinforce the idea that the hospital's atmosphere is grounded in courtesy as well as clinical skill. The broader patient experience is painted with threads of gratitude: clean facilities, friendly and knowledgeable staff, and a culture that consistently aims to treat patients with respect and dignity.
The hospital's rehabilitation services also earn praise for transformative results. A patient who pursued physical therapy with Tom Hartz attests to a remarkable improvement in pain and movement after months of prior limited progress with other clinics. The support team around Tom - particularly Debi, who is described as thorough, professional, and compassionate - receives equally high marks for contributing to a successful healing journey. These PT experiences highlight the hospital's capacity to support long-term recovery in addition to acute care, suggesting a continuum of care that extends beyond the initial ER visit or imaging study.
Taken together, the narratives depict a facility that consistently emphasizes efficient, compassionate care across departments - from check-in to imaging, ER services, and outpatient rehabilitation. The strongest themes center on courteous, skilled staff; clear explanations and patient comfort during testing; and a hospital culture that values both clinical excellence and human connection. While a handful of reviews call attention to coverage gaps or administrative missteps, the prevailing impression is one of a community hospital that many rely on for reliable care, quick service, and staff who genuinely seem to care about the people they serve.
Transylvania Regional Hospital in Brevard, NC offers a comprehensive assisted living community with a range of amenities and care services designed to provide comfort and support for individuals seeking assistance with their daily activities.
Residents can enjoy the convenience of a dining room on-site where meals are prepared and served according to their dietary needs. The community is fully furnished, ensuring that residents have all the necessary furniture and equipment for a comfortable living space. Additionally, there is outdoor space available for residents to relax and enjoy the fresh air.
Housekeeping services are provided to ensure that the living environment remains clean and tidy at all times. Move-in coordination is also available, taking away the stress of transitioning into the community.
Modern amenities such as telephone service and Wi-Fi/high-speed internet are provided, allowing residents to stay connected with loved ones or engage in online activities.
The staff at Transylvania Regional Hospital is dedicated to providing personalized care services tailored to meet each individual's unique needs. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Furthermore, those who require special dietary restrictions or diabetes management will find suitable meal options and appropriate meal preparation within the community. Medication management is also offered to ensure that residents receive their prescribed medications on time.
The assisted living community aims to promote an active lifestyle among its residents by offering scheduled daily activities. These activities provide opportunities for socialization, engagement, and enjoyment.
In addition to the amenities provided within the community, there are several cafes, pharmacies, physicians' offices, restaurants, places of worship nearby for added convenience. There is also a hospital located nearby ensuring quick access to medical facilities if needed.
Overall, Transylvania Regional Hospital in Brevard, NC provides a well-appointed assisted living community where residents can receive excellent care services while enjoying a comfortable living environment and engaging in various activities both within the community itself and nearby establishments.
Transylvania Regional Hospital is located at Hospital Drive, Brevard, NC 28712 in Transylvania County, North Carolina
Transylvania Regional Hospital on seniors.fyi includes 5 photos including images showing building, landscaping, exterior, trees, architecture, outdoor, clouds, flag, and more.
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