Kingsbridge House

Pros

• The new administrator and resident care coordinator at Kingsbridge have made significant improvements, creating a wonderful "home-like" environment.
• Many staff members are exceptional, going above and beyond to provide excellent care and engage residents in activities.
• Kingsbridge is praised for its cleanliness, spacious semi-private rooms, and well-maintained furniture, making it one of the cleanest facilities seen by some reviewers.
• The facility offers a variety of activities for residents and has beautiful outdoor spaces that enhance their experience.
• Families appreciate the personable and friendly nature of the staff, as well as the presence of churches providing service opportunities for residents.
• Kingsbridge provides good food options and helps keep residents engaged with various activities available on-site.

Cons

• The facility is described as nasty and always dirty, with poor resident care during health issues.
• Residents' clothes and linens are not changed regularly, leading to unsanitary conditions.
• Staff allegedly fails to respond to requests for medical care repeatedly.
• The facility is criticized for a non-caring attitude, resulting in residents developing ailments like scabies.
• There are complaints about missing clothing items, with no action taken when residents report such issues.
• The supervision of residents is deemed insufficient, allowing for wandering and the misappropriation of personal belongings.
• The overall experience at Kingsbridge House is reported as subpar compared to other facilities.
• Some residents appear unkempt, with dirty diapers and neglected personal hygiene.
• Activities for residents seem minimal or nonexistent, leading to a lack of engagement in social events.
• There are allegations that the facility has deteriorated since being bought out by a conglomerate focused on profit over care quality.

Review

The reviews of Kingsbridge House present a complex tapestry of experiences that vary significantly among residents and their families. While some praise the facility for its warm, home-like atmosphere, dedicated staff, and engaging activities, others raise serious concerns regarding care quality, staffing issues, and overall cleanliness. This dichotomy highlights the critical importance of consistent management and resident care in assisted living facilities.

On a positive note, several reviewers commend the new administrator and resident care coordinator for their apparent effectiveness in revitalizing the environment at Kingsbridge. They speak highly of the friendly staff who provide attentive care to residents, as evidenced by one reviewer’s appreciation for how their father has been treated. Activities offered are noted to be beneficial for engagement, with specific mentions of church services and a beautiful courtyard enhancing residents' quality of life. The cleanliness of the facility is also highlighted by some family members who found it to be maintained well compared to other establishments they've visited.

However, this optimistic portrayal is countered by numerous negative experiences articulated by other reviewers. A common grievance is poor communication; many relatives express frustration over difficulties in reaching staff members via phone or obtaining timely responses to urgent calls. One reviewer mentioned that after raising such concerns previously, no changes occurred—underlining an apparent systemic issue within communication protocols at the facility. Additionally, allegations regarding missing clothing items further exacerbated dissatisfaction among families whose loved ones resided there.

Compounding these complaints are more alarming accounts related to inadequate medical care and supervision. Some family members reported their loved ones experiencing health crises without prompt intervention from staff. For instance, one review detailed a mother developing scabies due to perceived negligence regarding hygiene practices within the facility—an accusation that raises significant red flags about infection control measures at Kingsbridge. Similarly troubling were descriptions of unsupervised wandering among residents leading to misappropriation of personal belongings.

Furthermore, several reviewers voiced concerns about inadequate staffing levels which contributed to a general lack of attention toward residents’ needs and comfort. One individual recounted how despite consultations indicating their loved one's need for assistance with daily tasks—like dressing—a lack of support led them back into skilled nursing care where they felt proper needs could be met effectively. This experience highlights not only operational shortcomings but also questions around hospital-to-facility transitions and continuity of care.

Ultimately, Kingsbridge House emerges as a case study illustrating both commendable aspects of assisted living alongside significant areas requiring improvement. While some families find satisfaction in their loved one's treatment through attentive staff and enriched activities, contrasting accounts signal a dire need for better systems surrounding communication and healthcare provision within this facility. The stark differences in reviews draw attention to essential considerations any potential resident's family should investigate thoroughly before making caregiving decisions about their elderly loved ones’ future living arrangements—ensuring that both heartfelt compassion and professional standards align effectively in meeting diverse needs throughout all stages of life.

This part of Brevard, North Carolina offers a variety of amenities and services that may be convenient for seniors looking to relocate. With multiple pharmacies and physicians in close proximity, healthcare needs can easily be met. There are also a number of restaurants and cafes, providing plenty of dining options for residents. In terms of recreation, the nearby parks offer opportunities for outdoor activities and relaxation. The presence of places of worship further supports the spiritual well-being of individuals. Additionally, transportation options are available with Asheville Regional Airport just a short distance away. Overall, this area provides a well-rounded community with essential resources for senior living.

Pharmacies

• Brevard Drug Company (0.6 miles)
• Gordon Family Pharmacy (0.6 miles)
• Metcalf Pharmacy (1.7 miles)
• Ingles Market (15.4 miles)
• Economy Drugs (16.4 miles)
• Whitley Drugs (16.5 miles)
• Walgreens (16.5 miles)

Physicians

• Pineiro Family Practice (0.8 miles)
• Allergy Partners of Western North Carolina (0.9 miles)
• Blue Mountain Medicine (0.9 miles)
• Carolina Pediatric Therapy (1.3 miles)
• Frances Warde Family Health (1.3 miles)
• Brevard Orthopaedics (1.8 miles)
• Pardee Family Medicine Associates (10.4 miles)

Restaurants

• Love Eat Thai Kitchen (0.9 miles)
• Phoenix Rising Lounge (0.9 miles)
• Papa L.E.W. (1 miles)
• Brevard Brewing Co. (1 miles)
• Maya's Grill (1 miles)
• Rocky's Soda Shop (1 miles)
• The Square Root (1 miles)

Cafes

• Cup & Saucer (1 miles)
• Jordan Street Cafe (1 miles)
• Bill's Boiler House (1.1 miles)
• Starbucks (1.8 miles)
• Pisgah Coffee Roasters (7.7 miles)
• Underground Baking Co. (16.9 miles)
• Starbucks (18.2 miles)

Hospitals

• Transylvania Health System (1 miles)
• Pardee Hospital - ICU (16.4 miles)
• Team Member Pharmacy (16.4 miles)

Places of Worship

• Grace Baptist Church (1.6 miles)
• Iglesia Oasis De Esperanza Church Of God (2.1 miles)
• New Hope Baptist Church (3.2 miles)
• New French Broad Baptist Church (4 miles)
• Southern Baptist Convention (5.2 miles)
• Mt Moriah Calvert Baptist Church (6 miles)
• East Fork Baptist Church (7.3 miles)

Parks

• Dupont State Forest (6.4 miles)
• Triple Falls (6.6 miles)
• Park at Flat Rock (17.4 miles)
• Westfeldt River Park (17.7 miles)
• East Flat Rock Park (18 miles)
• Long Shoals Wayside Park (18.9 miles)

Transportation

• Asheville Regional Airport (AVL) (18.4 miles)