Tore Assisted Living

Pros

• The staff treated him with respect and dignity.
• Katie and Belinda became part of the family.
• John was well cared for at every visit.
• His personal hygiene was never neglected.
• His room was clean, bright, and decorated with his personal belongings.
• John was happy during his time there.
• Special family dinners could be shared and celebrated together.
• The family felt he was in great hands, easing their worries.
• The facility is described as a great place to work where staff feel like family from the start.
• The design of each house allows staff to take the time to care for residents.
• The staff-to-resident ratio is better than at other facilities.
• The staff are kind, respectful, and caring toward residents.

Cons

• There have been people accused of stealing narcotics and nothing was done.
• A girl fell out on a desk for hours because of drugs and just recently got her job back.
• Girls are nodding out at the med cart because of fentanyl, and videos were taken as proof but ignored by management.
• She was only moved to another house in Flat Rock, then she was caught stealing a resident's debit card and using it.
• Loyal employees are not being rehired.
• Is this really who you want taking care of your loved ones?

Review

Families and caregivers paint a complex, heartfelt picture of Tore's Home, weaving gratitude for compassionate care with candid concerns about accountability and management. At the center of the praise is the care given to John, a husband and father who spent eight months in their memory-care environment. According to his family, he was treated with dignity and respect from the first day, and his caregivers - especially Katie and Belinda - became more like members of the family than staff. His room was kept clean, bright, and stocked with his personal belongings, and every visit reinforced the sense that he was in good hands. The end-of-life period was marked by moments of genuine togetherness, with family dinners brought in and shared, and a peaceful assurance that John's personal and medical needs were attended to with attention and care. For this family, Tore's provided more than just a place to stay; it offered a sense of reassurance that allowed them to grieve and celebrate with confidence.

Yet not every account within the broader conversation about Tore's Home aligns with that glowing experience. One reviewer challenged the consistency of care and the integrity of management. They claimed that serious accusations had been raised - narcotics theft, drug use near the med cart, and even a staff member who allegedly faced repercussions only after other incidents, followed by a transfer to another house. The reviewer asserted that a resident's debit card was misused and that, in their view, loyal employees were not treated equitably, nor were the staff concerns adequately addressed. This perspective raises questions about accountability and the pressures that can accompany caregiving in a facility of this kind. It is a stark reminder that experiences can diverge within the same organization, and it underscores the importance of transparent, responsive leadership when concerns arise.

Still, the sentiment among many who work at Tore's Home is deeply positive and oriented toward family and community. A staff member who has been with the company on and off for about five years described Tore's as a great place to work, where the sense of "family" extends from the moment you start. The design of the houses is highlighted as enabling more focused, attentive care - staff can devote time to understanding each resident's needs and preferences. The reviewer spoke of a strong willingness to recommend Tore's to others and to invite families to consider Tore's when seeking elder care options. The recurring theme here is a workplace culture that values relationships, consistency, and the opportunity to build trust with both residents and their families.

Another set of reflections centers on Tore's memory-care unit and the overall quality of care provided, even amid the challenges of COVID-19. A caregiver praised the favorable staff-to-resident ratio and lauded the kindness, respect, and responsiveness of the team. The reviewer emphasized open lines of communication with families and a willingness to accommodate evolving care needs without complaint. The message conveyed is one of steady, thoughtful care that puts the resident's dignity first and maintains a steady partnership with their loved ones. It is clear that, for these families, the daily reassurance that care is reliable and attentive brings real peace of mind, especially as health and cognitive needs progress.

There are also vivid stories about the broader community around Tore's, including how the organization supports families during difficult transitions. One account recounted how, when a mother fell and care became more demanding for both parents, a Tore's staff member - Carrie Mathis - stepped in to facilitate a smooth, compassionate handoff. The family described the staff as "like family," noting the hard work and the warmth that helped them through a stressful period. The atmosphere, they said, felt as close to home as possible, a hallmark they attributed to Tore's leadership and its commitment to addressing the housing, transportation, and even child-care needs of employees. There was also mention of a plan to expand with a new facility near the Deerlake community, underscoring a vision that blends resident care with a broader, community-minded approach to elder care.

Other testimonials focus on the personal, human dimensions of working at Tore's. A longtime employee described a workplace that truly supported life outside of work, particularly when a mother suffered a stroke and required time off. Rather than penalize this employee for needing flexibility, supervisors arranged schedules and expressed genuine support. In another narrative, a spouse remarked on how his partner returned home from work consistently energized and fulfilled, and how the family values Tore's as a community that respects and cares for those who care for others. A third account highlighted the company's willingness to help an employee relocate a loved one to a nursing home, reinforcing a sense of "having your back" during difficult personal moments. Across these stories, the theme is clear: Tore's is presented as more than an employer; it is a network that seeks to sustain people - employees and residents alike - through life's trials with empathy and practical support.

Taken together, these voices describe a tapestry of care, commitment, and controversy that can accompany any deeply human institution. They celebrate Tore's for the intimate, home-like atmosphere that honors residents and nurtures families during some of their most challenging times. They acknowledge the trust families place in the staff and in Tore's leadership, even as they express concerns about accountability and the handling of serious allegations. What emerges is a portrait of a facility with a strong, people-centered mission: to provide dignified care for residents, to support employees dealing with personal hardships, and to grow in response to community needs. In this mosaic of experiences, Tore's Home appears as a place of genuine warmth and steadfast dedication, tempered by calls for continued transparency, consistent practice, and careful attention to the concerns that inevitably arise in the demanding field of elder care.

Pharmacies

• Brevard Drug Company (0.5 miles)
• Gordon Family Pharmacy (0.5 miles)
• Metcalf Pharmacy (1.4 miles)
• Ingles Market (15.1 miles)
• Economy Drugs (16.2 miles)
• Whitley Drugs (16.4 miles)
• Walgreens (16.4 miles)

Physicians

• Allergy Partners of Western North Carolina (0.7 miles)
• Pineiro Family Practice (0.7 miles)
• Blue Mountain Medicine (0.8 miles)
• Carolina Pediatric Therapy (1.1 miles)
• Frances Warde Family Health (1.1 miles)
• Brevard Orthopaedics (1.5 miles)
• Pardee Family Medicine Associates (10.2 miles)

Restaurants

• Love Eat Thai Kitchen (0.7 miles)
• Phoenix Rising Lounge (0.7 miles)
• Maya's Grill (0.7 miles)
• Brevard Brewing Co. (0.7 miles)
• Papa L.E.W. (0.7 miles)
• Rocky's Soda Shop (0.8 miles)
• The Square Root (0.8 miles)

Cafes

• Cup & Saucer (0.7 miles)
• Jordan Street Cafe (0.8 miles)
• Bill's Boiler House (0.9 miles)
• Starbucks (1.6 miles)
• Pisgah Coffee Roasters (7.5 miles)
• Underground Baking Co. (16.8 miles)
• Starbucks (18 miles)

Hospitals

• Transylvania Health System (0.8 miles)
• Pardee Hospital - ICU (16.2 miles)
• Team Member Pharmacy (16.3 miles)

Places of Worship

• Grace Baptist Church (1.4 miles)
• Iglesia Oasis De Esperanza Church Of God (1.8 miles)
• New Hope Baptist Church (3.3 miles)
• New French Broad Baptist Church (3.8 miles)
• Southern Baptist Convention (5.4 miles)
• Mt Moriah Calvert Baptist Church (6.2 miles)
• East Fork Baptist Church (7.5 miles)

Parks

• Dupont State Forest (6.4 miles)
• Triple Falls (6.6 miles)
• Park at Flat Rock (17.3 miles)
• Westfeldt River Park (17.5 miles)
• East Flat Rock Park (17.8 miles)

Transportation

• Asheville Regional Airport (AVL) (18.2 miles)