The Oaks-Brevard

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The Oaks-Brevard The Oaks-Brevard

The Oaks-Brevard

300 Morris Road, Brevard, NC 28712

For more information about senior living options: (844) 490-3973

3.8 from 38 reviews
5 stars
20
4 stars
7
3 stars
2
2 stars
2
1 stars
7

Skilled Nursing Facility

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    Overall Review of The Oaks-Brevard

    Pros

    • pro The staff and nurses were very good to him and his family.
    • pro The facility was kept very clean.
    • pro The Oaks staff treated their mom and family with compassion, personal attention, and a caring attitude.
    • pro Sandy H went above and beyond to help and support their out-of-town family.
    • pro The PTs, OTs, and speech therapists, along with the nurses and aides, attended to mom with care.
    • pro The staff, especially Nurse Jason, were amazing and made her feel comfortable and at home.
    • pro The Administrator, Jason Belue, was helpful and kind and greeted visitors warmly.
    • pro The Oaks is a friendly and caring place for loved ones.
    • pro The PT instructors were top of the line.
    • pro The Oaks provided excellent care for my father with dementia; the staff were helpful and kind.

    Cons

    • pro The staff were negligent, rude, and unprofessional, and they defended themselves when callbacks were not made.
    • pro A patient was dropped off at a doctor's appointment with no caregiver, and families were not informed about the appointment.
    • pro The grandmother reportedly went about five days without a bath.
    • pro An ingrown toenail was not assisted with, and staff were rude when asked about it.
    • pro There was no phone in the patient's room.
    • pro The facility was not equipped to handle rehab patients and was severely understaffed, leading to delayed care.
    • pro Long-term rooms were small and shared between two people.
    • pro The food was institutional and generally not hot.
    • pro Hazardous waste was left exposed; needles were left uncapped and counters had items that should have been sterile.
    • pro Parking near the entrance was occupied by employees, blocking visitor spots.
    • pro Admissions and administration were unresponsive, making it hard to get admitted or have questions answered.
    • pro The facility and administration were described as far worse than other centers.

    Review

    The Oaks-Brevard is best suited for families seeking a warm, hands-on environment where skilled rehab and memory-support care are the centerpiece. It works well for seniors needing short-term post-acute rehabilitation, and for those who value a homey, family-connected culture where staff learn resident preferences and families feel seen and supported. Medicaid can be a meaningful avenue here, making long-term or extended care more manageable for families navigating complex financial questions. Those who want a pristine, high-end dining experience or a perfectly seamless administrative machine may find the landscape more mixed, but for many, the care vibe and therapy focus carry real weight.

    The standout strengths center on people delivering care with compassion and personal attention. Families repeatedly praise staff who treat residents like family, with dedicated nurses, therapists, and aides who assemble a coordinated, attentive treatment plan. The rehab program earns frequent praise for physical therapy, occupational therapy, and speech therapy, with residents reported to leave with improved function and greater confidence. Cleanliness and a calm, sunny atmosphere help counter the natural anxieties of rehab and aging, contributing to a sense of safety and dignity for both residents and visiting family members.

    Yet the community carries meaningful caveats that families should weigh carefully. Several reviews flag administrative communication gaps - admissions staff and some administrators who do not promptly return calls or surface during visits - creating friction at moments when timely information matters most. Understaffing also surfaces as a persistent concern, with multiple families noting delays in routine requests and uneven responses to care needs. The rehab-to-long-term balance is uneven in practice: some reports describe excellent rehab experiences, while others caution that the long-term units feel cramped, with shared rooms that limit privacy and comfort.

    The strongest case for Oaks-Brevard rests on how the positives offset the negatives. When a rehab goal is clear and therapy teams are engaged, residents benefit from a focused, multidisciplinary approach that can translate into meaningful functional gains. The staff's willingness to go above and beyond - support for families, accommodation of individual preferences, and the sense that caregivers truly care - helps mitigate occasional lapses in administration or routine services. For families navigating Medicaid eligibility, the facility's experience in coordinating benefits can remove a substantial barrier, turning a difficult transition into a feasible arrangement. In conversations about dementia care, the environment often feels stabilizing, with caregivers who are patient, attentive, and protective.

    Prospective families should go in with a practical checklist and clear expectations. Confirm current nurse-to-resident ratios and whether rehab therapy runs on a robust schedule that aligns with the resident's goals. Probe the admissions process to gauge how responsive the team actually is and what to expect during a move-in. Inspect the room configurations and ask about private options, meals, and dining service quality to ensure daily life aligns with comfort and dignity preferences. If distance is a concern, assess how easy it is to visit during the week, and whether administrative support can adapt to a family's visiting rhythm. Above all, demand candid conversations about staffing improvements and emergency responsiveness so the care plan remains resilient.

    Overall, The Oaks-Brevard emerges as a viable choice for families prioritizing compassionate, capable rehab and dementia-friendly care within a supportive, home-like atmosphere. It is less ideal for those who require flawless administrative coordination, top-tier dining, or a facility with ample private rooms and uninterrupted day-to-day operational polish. For families who value dedicated therapy teams, practical Medicaid assistance, and staff who treat residents with heartfelt respect, this community can be a very good fit. The decision hinges on balancing the importance of a warm caregiving culture and strong rehab services against the realities of administration and room configuration, with a clear plan to engage proactively and monitor progress over time.

    Features

    Housing

    • 110 resident community capacity 110 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Asheville Regional (16 miles away) Asheville Regional (16 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Oaks-Brevard in Brevard, NC is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. Our residents can enjoy the convenience of on-site beauty salon services and relax while watching their favorite shows with access to cable or satellite TV. Our community-operated transportation ensures that residents can easily get around town for errands or social activities.

    For those looking to stay connected in the digital world, we have a computer center with Wi-Fi/high-speed internet access. We also provide fully furnished accommodations with private bathrooms and kitchenettes, making it easy for residents to maintain their independence while enjoying a comfortable living space.

    At The Oaks-Brevard, we understand the importance of staying active and engaged. Our fitness room and wellness center offer opportunities for exercise and maintaining physical well-being. For leisurely activities, our gaming room, small library, and outdoor spaces provide relaxing environments for residents to enjoy their free time.

    Our dedicated staff ensures that residents' needs are met through 24-hour call systems and supervision. We provide assistance with activities of daily living, including bathing, dressing, and transfers. Medication management is available to ensure proper care.

    Dining at The Oaks-Brevard is a delight with restaurant-style meals served in our spacious dining room. Our chefs are equipped to meet special dietary restrictions such as diabetes diets. In addition, our care services include meal preparation and service.

    Residents benefit from a variety of activities tailored to their interests. We offer concierge services to help plan day trips and resident-run activities that encourage social interaction among peers. Scheduled daily activities keep residents entertained while fostering a sense of community.

    Convenience is key at The Oaks-Brevard as we are located near various amenities such as cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

    At The Oaks-Brevard in Brevard, NC, we strive to provide a nurturing and engaging environment where residents can thrive and enjoy their golden years with peace of mind.

    Nearby Places of Interest

    Places of Worship

    • Iglesia Oasis De Esperanza Church Of God (0.9 miles)
    • Grace Baptist Church (1.6 miles)
    • New French Broad Baptist Church (2.2 miles)
    • New Hope Baptist Church (5.7 miles)
    • Southern Baptist Convention (7.8 miles)
    • Mt Moriah Calvert Baptist Church (8.7 miles)
    • East Fork Baptist Church (10.1 miles)

    Restaurants

    • Arby's (0.9 miles)
    • Zaxby's (1.1 miles)
    • Wendy's (1.2 miles)
    • New China Restaurant (1.7 miles)
    • Pescado's Burritos (1.9 miles)
    • Dugan's Pub (1.9 miles)
    • El Ranchero (2.1 miles)

    Physicians

    • Brevard Orthopaedics (1.2 miles)
    • Frances Warde Family Health (1.8 miles)
    • Carolina Pediatric Therapy (2 miles)
    • Allergy Partners of Western North Carolina (2.1 miles)
    • Blue Mountain Medicine (2.3 miles)
    • Pineiro Family Practice (2.5 miles)
    • Pardee Family Medicine Associates (7.9 miles)

    Cafes

    • Starbucks (1.2 miles)
    • Bill's Boiler House (1.9 miles)
    • Cup & Saucer (2.2 miles)
    • Jordan Street Cafe (2.2 miles)
    • Pisgah Coffee Roasters (4.9 miles)
    • Underground Baking Co. (14.9 miles)
    • Starbucks (16.1 miles)

    Pharmacies

    • Metcalf Pharmacy (1.3 miles)
    • Gordon Family Pharmacy (2.7 miles)
    • Brevard Drug Company (2.7 miles)
    • Ingles Market (12.5 miles)
    • Economy Drugs (14.4 miles)
    • Walgreens (14.7 miles)
    • Walgreens (14.7 miles)

    Hospitals

    • Transylvania Health System (2.1 miles)
    • Pardee Hospital - ICU (14.4 miles)
    • Team Member Pharmacy (14.4 miles)

    Parks

    • Triple Falls (6.8 miles)
    • Dupont State Forest (6.8 miles)
    • Westfeldt River Park (14.9 miles)
    • Park at Flat Rock (15.8 miles)
    • East Flat Rock Park (16.4 miles)

    Transportation

    • Asheville Regional Airport (AVL) (15.6 miles)

    Frequently Asked Questions

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