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Western North Carolina Baptist Home in Asheville, NC

Western North Carolina Baptist Home is a nursing home community in Asheville, NC.

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Western North Carolina Baptist Home in Asheville, NC

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Western North Carolina Baptist Home Western North Carolina Baptist Home Western North Carolina Baptist Home

213 Richmond Hill Drive, Asheville, NC 28806

For more information about senior living options: (866) 208-4318

4 from 121 reviews
5 stars
77
4 stars
16
3 stars
4
2 stars
2
1 stars
22

Overall Review of Western North Carolina Baptist Home

common

Clean, comfortable facility

Residents and visitors repeatedly describe a clean, comfortable building.

Several reviews say the facility is clean, well maintained, and comfortable during visits. Others describe quiet hallways or clean rooms and note that residents appeared relaxed or well cared for while they were there. A few reviews also mention hygiene issues like residents being left unchanged or without showers for weeks, which is at odds with the overall cleanliness praise.

common

Staff are kind, but inconsistent

Many reviewers describe staff as friendly, helpful, and professional.

A large share of reviews highlight welcoming, kind, and attentive staff members, including nurses, CNAs, and front-desk staff. In several accounts, staff are portrayed as genuinely focused on visitors’ or residents’ needs and as responsive during day-to-day interactions. Other reviews counter that impression by describing call bells unanswered, delays getting meds, and staffing levels that can lead to residents waiting for care.

caveat

Food quality is a major worry

Food quality is repeatedly flagged as below expectations.

Some reviews say meals are subpar, often cold, and not appealing, with residents refusing food or not getting the nourishment they need. A few also describe food being repetitive and lacking real fruits and vegetables. On the other hand, a smaller number of reviews say the food is good or that supper was enjoyable, so experiences seem to vary.

caveat

Communication and care follow-through

Several families describe gaps in communication and care coordination.

Some reviewers report poor communication about care plans and say they were not kept informed about what residents were being treated for or how rehabilitation efforts were going. There are also complaints about operational follow-through, including missing items, difficulty getting help promptly, and residents not receiving expected basics like bathing or grooming. A smaller set of reviews describe communication as attentive and informative, including staff who kept families updated and involved them in decisions.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Asheville Regional (12 miles away) Asheville Regional (12 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Zillicoah Beer Company (0.4 miles)
  • Salvage Station (1.3 miles)
  • River Duck (1.5 miles)
  • Five Points Restaurant (1.6 miles)
  • Smoky Park Supper Club (1.6 miles)
  • Whit's Frozen Custard (1.7 miles)
  • Five Guys Burgers & Fries (1.7 miles)

Physicians

  • Pisgah Institute (0.7 miles)
  • Dedman Karen MD (1.7 miles)
  • MAHEC Family Health Center at Newbridge (1.7 miles)
  • The Eye Center (2 miles)
  • Jody S Harrison (2 miles)
  • Dermatology of North Asheville (2 miles)
  • Anthony Weisenberger, MD (2.2 miles)

Hospitals

  • Highland Hospital (0.8 miles)
  • Mission Hospital Operating Room (3.2 miles)
  • Mission St Joseph's (5.8 miles)

Pharmacies

  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • Ingles Market (2.1 miles)
  • Genoa Healthcare (2.4 miles)
  • Good Neighbor Pharmacy (2.5 miles)
  • Walgreens (2.8 miles)

Cafes

  • Starbucks (1.8 miles)
  • Pollen (2 miles)
  • High Five Coffee (2 miles)
  • Green Sage Cafe Downtown (2.1 miles)
  • Vortex Doughnuts (2.3 miles)
  • Taco Billy (2.3 miles)
  • BattleCat Coffee Bar (2.4 miles)

Parks

  • Memorial Stadium (2.7 miles)
  • Tanbark Ridge Overlook (6.1 miles)

Places of Worship

  • St John's Episcopal Church (4.4 miles)
  • St Joan of Arc Roman Catholic Church (6.1 miles)

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