East Side Nursing Home

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  • Interior

    A warm and inviting room where a smiling person sits comfortably, surrounded by colorful decorations.

  • Outdoors

    Sign for East Side Nursing & Rehabilitation Center with building and greenery in the background.

  • Building

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  • Architecture

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  • Trees

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  • Landscaping

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  • Outdoor

    The East Side Nursing & Rehabilitation Center, dedicated to providing care and support.

  • Nature

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  • Gazebo

    A serene memorial garden featuring a gazebo, vibrant flowers, and a stone monument honoring beloved pets.

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  • Nurse

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East Side Nursing Home

62 Prospect Street, Warsaw, NY 14569

For more information about senior living options: (844) 490-3973

4.5 from 56 reviews
5 stars
42
4 stars
8
3 stars
0
2 stars
2
1 stars
4

Skilled Nursing Facility

Overall Review of East Side Nursing Home

Pros

  • pro Jessica is dedicated to helping patients and their families.
  • pro Allison is a great help and very kind.
  • pro The staff at Eastside are loving, caring, and professional.
  • pro The therapy department is excellent, and residents feel stronger each day.
  • pro The facility is very clean and well maintained.
  • pro The rooms were cozy and comfortable.
  • pro The food was delicious.
  • pro The staff are friendly, accommodating, and truly care about the patients.
  • pro Eastside is well managed and has excellent staff.

Cons

  • pro The food here is horrific. Very poorly prepared. Many times inedible.
  • pro The facility is broken down, with only one elevator; the room is terrible, with dementia patients, bad cutlery, and cheap linens and pillows worse than a prison.
  • pro The place is a hell hole!
  • pro Not a good place for anyone.
  • pro Nurses were doing their best but it's worse than a motel 6.
  • pro He was sitting in his underwear when visited, which was described as unacceptable care.

Review

Eastside Living & Rehab Center presents itself as a place of strong contrasts, where stories of compassionate care sit beside accounts of frustrating gaps in service. Several reviewers highlight a welcoming, small-town atmosphere and a team of staff who genuinely seem to care about residents. They describe clean facilities, organized Covid-19 precautions, and a sense that the people who work there are committed to doing right by those in their care. In these accounts, the center's daily routines - therapy, activities, and social interaction - create a rhythm that many families find reassuring and uplifting.

On the positive side, multiple families credit specific staff members with making a tangible difference. Jessica in admissions is praised for answering questions thoroughly, explaining options clearly, and responding to calls and emails with remarkable speed. One reviewer calls her a dedicated advocate who helped ease a difficult transition from hospital to the facility. Allison, the administrator, is also commended for kindness and effectiveness, with several notes of appreciation for how she supports both residents and families. The therapy department, aides, nurses, and cleaners are repeatedly described as caring, professional, and attentive, contributing to a sense of thorough, everyday support. Several residents note improvements in their mobility and overall strength through rehab services, and many families mention feeling grateful that their loved ones are in a place where staff go above and beyond to assist with daily needs.

The experiences aren't uniformly positive, however. A recurring theme in the reviews is the contrast between the everyday warmth of staff and the more troubling gaps in care that some residents experience, especially overnight. One account describes a night shift pattern where after Midnight no aides respond promptly to call buttons, leaving a bedbound, incontinent resident waiting for assistance. Another reviewer faults the facility for delays in essential changes and transportation arrangements, contributing to a sense of neglect during the night hours. These concerns underscore the reality that, for some individuals, the day-to-day safety and responsiveness of care can vary significantly depending on the time of day and staffing circumstances.

There are also troubling notes about the quality of meals and certain aspects of the physical environment. Several reviewers describe the food as "horrific," poorly prepared, and sometimes inedible, while others mention that the dining experience can feel more like a conventional restaurant setting when care and appetite are good. Complaints about the physical state of the building - some rooms, elevators, and furnishings described as worn or subpar - contrast with stories of rooms that feel cozy or well-kept, depending on the moment and the wing. These disparate reports suggest that, for some residents, comfort and dignity are shaped not just by staff behavior but also by the structural and logistical realities of the facility.

Despite these concerns, there are poignant memory moments that emphasize the center's capacity to become a meaningful, even cherished place for families. One former resident's family recounts years of close, affectionate care, describing staff who felt like family and rooms that offered a sense of home. Another reviewer speaks of their mother or father being treated with such warmth that family members could visit in peace, confident that their loved one was in good hands. A few comments emphasize the importance of consistent, compassionate presence - the kind that helps a resident feel valued, even if some operational shortcomings exist.

The broader sentiment across the reviews is mixed but deeply human: Eastside Living & Rehab Center is seen by many as a place where dedicated professionals strive to live up to high standards of care, while other reviewers point out serious, firsthand experiences of neglect or frustration that would understandably cause concern for anyone considering this facility. The common thread is a call for thorough, honest assessment and ongoing dialogue with families - about transition, rehab goals, nightly staffing, meal quality, and the actual day-to-day experiences of residents and their loved ones.

In sum, Eastside Living & Rehab Center emerges as a community of care with undeniable strengths and notable gaps. The strongest praise centers on compassionate staff, effective admissions support, clean environments, and robust rehabilitation programs that can help some residents regain mobility and find a sense of normalcy. Yet the most troubling accounts focus on nighttime responsiveness, inconsistent meal quality, and the tangible impact of facility shortcomings on dignity and daily comfort. For families evaluating this center, these narratives underscore the importance of directly visiting, observing night shifts as well as daytime activities, asking pointed questions about staffing patterns, and ensuring there is a clear plan for transportation, appointments, and personal care needs. The right fit appears to hinge on aligning individual expectations with the realities described by multiple residents and their families.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

East Side Nursing Home in Warsaw, NY is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Within our community, residents have access to a variety of amenities designed to enhance their quality of life. Our beauty salon ensures that residents can always look and feel their best, while the fully furnished accommodations provide a cozy and comfortable living environment. The on-site dining room offers restaurant-style dining with special dietary restrictions taken into consideration, ensuring that each resident's nutritional needs are met. For entertainment and relaxation, we provide amenities such as cable or satellite TV, gaming rooms, small library, and outdoor spaces like gardens. Residents can also make use of our computer center, fitness room, wellness center for staying connected and maintaining their physical health.

Our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also offer specialized care for residents following diabetes diets or those with special dietary restrictions. Our mental wellness program focuses on promoting emotional well-being among our residents.

At East Side Nursing Home, we prioritize social interaction and engagement through various activities. Residents can participate in planned day trips or engage in resident-run activities within our community. Scheduled daily activities ensure there is something for everyone's interest and preference.

Located in Warsaw, NY, our community enjoys close proximity to numerous facilities including two cafes for socializing or enjoying a cup of coffee nearby. There are also parks where residents can enjoy nature walks or outdoor activities. For healthcare needs, there are four pharmacies available nearby as well as five physicians' offices within reach. Additionally, there are transportation arrangements available both for non-medical purposes and for doctor's appointments.

Overall, East Side Nursing Home provides a caring environment where seniors can enjoy an active lifestyle while receiving the assistance they need to live comfortably and independently.

Nearby Places of Interest

Places of Worship

  • United Church of Warsaw (0.2 miles)
  • United Methodist Church (0.4 miles)
  • Valley Chapel Free Methodist Church (1.3 miles)
  • Lonneville Chris A Rev (1.7 miles)
  • First Congregational Church (6.3 miles)
  • Crossroads Calvery Chapel (6.3 miles)
  • Vita Nova (6.5 miles)

Parks

  • Warsaw Village Park Supt (0.3 miles)
  • Silver Lake State Park-East Side (5.5 miles)
  • Silver Lake State Park (5.9 miles)
  • Easthill Nuisance Wildlife (6.3 miles)
  • Highbanks Recreation Area (10.7 miles)
  • Letchworth State Park (11.1 miles)
  • Attica Memorial Park (11.3 miles)

Restaurants

  • Amber Lantern (0.3 miles)
  • Silverlake Family Restaurant (0.4 miles)
  • Yummies (0.4 miles)
  • McDonald's (1.9 miles)
  • Grateful Grill (3.9 miles)
  • John & Sarah's Restaurant (6.3 miles)
  • Charcoal Corral (6.3 miles)

Cafes

  • Vertical Cafe (0.3 miles)
  • Tim Hortons (1.5 miles)
  • Starbucks (16.2 miles)

Pharmacies

  • Sinclair Pharmacy (0.3 miles)
  • Wyoming Rexall Drug (0.3 miles)
  • Top's Markets (1.9 miles)
  • Walmart Pharmacy (2 miles)
  • Walgreens (13.2 miles)
  • Rite Aid (17.6 miles)

Physicians

  • Ohri Medical Group PC (0.6 miles)
  • Varallo Mark A MD - Wyoming County Community Hospital Mental Health Unit (1 miles)
  • Reginald E. Ishman (1.6 miles)
  • University Eye Specialists PC (1.6 miles)
  • Ahmed M Bayoumi (2.2 miles)
  • Landfried, Matthew Genesee Orthopedics and Sports Medicine (6.9 miles)
  • Letchworth Family Medicine PC (6.9 miles)

Hospitals

  • Wyoming County Community Hospital (1.1 miles)
  • New York State Police (16.3 miles)
  • Noyes After Hours Care Center (17.1 miles)
  • Noyes Memorial Hospital (17.1 miles)

Transportation

  • Perry-Warsaw Airport (01G) (3.9 miles)
  • U-Haul Neighborhood Dealer (7.5 miles)
  • Enterprise Rent-A-Car (12 miles)
  • U-Haul Neighborhood Dealer (13.9 miles)

Theaters

  • Silver Lake Drive In Theatre (6.3 miles)

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