Symphony Manor at Lancaster
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5539 Broadway St, Lancaster, NY 14086
For more information about senior living options: (844) 490-3973
The facility is clean and friendly, and the staff and managers genuinely care for residents. Staff members go above and beyond to provide the best care and respect to residents. The staff at Symphony Manor are kind, caring, attentive, and knowledgeable. The level of personalized attention and dignity afforded every resident is incomparable. There are fun and interesting activities for individuals of all ability levels. The management team is approachable and works as a cohesive unit to meet residents' needs. It is a wonderful place to call home for those who need assistance with daily living. Residents feel welcome and well cared for by staff, including leadership. The new ownership has done a lot to improve the place, and the staff are friendly. The food is good, and the staff are friendly and helpful.
This place is a horrible living condition and the owner is rude. The conditions of the building are appalling. There's BLACK mold in the main bathroom area around the toilet and multiple other places. There are issues with bugs getting into the building. Symphony aides are understaffed, with some aides constantly on their phones or disappearing and not doing their jobs. There are fights between co-workers that happen in front of the residents, which is very unprofessional. There are 0 nurses on site and lots of mistakes with pills and write-ups. Residents are treated like inmates by the owner and main HR; if they were in prison the treatment and conditions would be better. Some rooms are disgusting and the building has old, poorly maintained rooms (e.g., small, cramped; bathrooms/rooms not kept up).Symphony Manor at Lancaster is best suited for seniors who want practical, non-medical assisted living with clearly loving, hands-on staff and a social atmosphere that keeps daily life active. This community shines when the priority is warm, individualized attention and a sense of belonging: staff members frequently described in reviews as kind, attentive, and genuinely invested in residents' comfort. Families that value visible care cues - welcome conversations with management, consistent daily routines, and a steady stream of activities - will typically feel reassured by the daily presence of caregivers who know residents by name. The recent ownership transition has reinforced a focus on approachable leadership and staff cohesion, which translates into dependable, if imperfect, day-to-day experiences.
Those who may want to consider alternatives are the ones with higher medical needs or exacting expectations about infrastructure and safety. On-site nursing support is not guaranteed, with several accounts noting the absence of nurses and a reliance on med techs or aides, occasionally accompanied by medication errors and gaps in showers or hygiene routines. The building's age and condition compound these concerns: reports of leaks, mold near bathrooms, pests, and recurring maintenance problems point to a facility that can feel dated and environmentally volatile. Prospective residents should demand current, transparent details about staffing levels, medical oversight, and the facility's plan for ongoing maintenance before making a decision.
The standout pros - genuine warmth from staff, clean common areas in many spaces, and a robust slate of daily activities - do argue powerfully against the most common drawbacks. Families repeatedly highlight personalized care and high-quality interactions, with residents appearing happy and engaged in celebrations and everyday routines. When management is described as approachable and cohesive, it reinforces a sense of continuity in care. These strengths offset a number of operational frictions for residents who prioritize social connection, routine, and a home-like environment over medical intensity or architectural polish.
Nevertheless, the cons carry significant weight, and they are not easily dismissed. Understaffing and high turnover, variable care quality, and the absence of on-site nurses create real risk for residents who require reliable medical monitoring or more intensive assistance. The facility's physical faults - cracked floors, intermittent hot rooms, clogged sinks, and documented mold - underline that environmental safety and comfort are not uniformly assured. Reports of infestations and state inspections with fines add a further caveat, suggesting that cleanliness and regulatory compliance can fluctuate. For families with residents who are sensitive to allergens, humidity, or general facility upkeep, these factors should trigger due diligence and close corroboration with current residents and staff.
In the end, Symphony Manor functions as a practical, compassionate option for those who value daily human connection and a lively community over pristine geology and hyper-tight medical oversight. It works best when families are prepared to engage actively: request a face-to-face with owners and managers, scrutinize the exact level of daily assistance provided, and verify transportation, housekeeping consistency, and laundry processes. The right fit will be a resident who thrives on interaction, enjoys a prepared meal and social calendars, and benefits from a staff that remembers names and preferences. Caution is warranted for anyone who cannot tolerate environmental concerns or whose loved one requires predictable nursing supervision; in those cases, exploring alternatives with stronger clinical staffing and more modern facilities is strongly advised.
117 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financial aidFinancial aid is crucial for seniors as it can help them cover the costs of essential living expenses such as housing, food, and healthcare. Many seniors have limited incomes and savings, so financial assistance programs can provide them with the necessary support to maintain a decent quality of life in their retirement years. Financing adviceFinancing advice is crucial for seniors as they navigate the complexities of retirement planning, including managing fixed incomes, healthcare costs, and potential long-term care needs. Proper financial guidance can help ensure seniors maintain financial stability and security in their golden years.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities. Home sale assistanceHome sale assistance is important for seniors because it can help alleviate the stress and complexities of selling their home. This service can provide guidance, support, and practical assistance throughout the entire selling process, allowing seniors to transition to a new living situation with ease and peace of mind.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Symphony Manor at Lancaster in Lancaster, NY is a vibrant assisted living community that provides a range of care services and amenities to cater to the unique needs of its residents. With a focus on independent living and memory care, Symphony Manor offers a warm and welcoming environment for seniors.
Residents at Symphony Manor can take advantage of various devotional activities offsite and live musical performances, which encourage spiritual well-being and social interaction. Additionally, the community offers diabetic care, ensuring that residents with specific health needs receive proper attention and support.
Amenities at Symphony Manor include access to devotional services off-site, financial aid options, financing advice, a beautiful garden area, guest parking for visitors, and assistance with home sales. The community also provides indoor common areas where residents can relax or engage in activities with fellow residents.
For veterans or their eligible spouses seeking benefits consultation, Symphony Manor offers VA Benefits Consultation for guidance on available resources and support. This further enhances the well-being of those who have served our country.
Situated in Lancaster, NY, Symphony Manor benefits from its convenient location with several nearby amenities. Residents can enjoy two cafes nearby for socializing or meeting friends. Three parks are also within close proximity, offering opportunities for outdoor recreation and relaxation. Additionally, there are eight pharmacies nearby to fulfill any medication needs quickly and easily. With two physicians in the vicinity, residents can conveniently access healthcare services. For dining options and cultural experiences, nine restaurants and one theater are close by. Lastly, four transportation options ensure easy accessibility for residents to explore the local area or attend appointments.
Symphony Manor at Lancaster is committed to providing exceptional care services and an enriching lifestyle for its residents within a supportive community setting.
Located in Lancaster, New York, this area offers a variety of amenities for seniors looking to settle down in a peaceful community. With several pharmacies like Rite Aid and Walgreens nearby, access to healthcare and medications is convenient. There are also beautiful parks such as Como Lake Park and Keysa Town Park for leisurely walks or picnics. Nearby restaurants like Frank's Restaurant and Chick-Fil-A provide options for dining out, while cafes like Starbucks offer cozy spots for coffee outings. For medical needs, there are reputable physicians like Dr. Nagy & Dr. Pizzuto and hospitals such as Millard Fillmore Suburban Hospital within a short drive. Additionally, there are places of worship like Queen of Heaven Church Rectory Office for spiritual fulfillment. Overall, this part of Lancaster provides a comfortable and welcoming environment for seniors looking to enjoy their retirement years.
Symphony Manor at Lancaster offers Studio apartments.
Symphony Manor at Lancaster is located at 5539 Broadway St, Lancaster, NY 14086 in Erie County, New York
The features provided at Symphony Manor are designed to create a supportive environment that addresses the unique needs of residents with dementia or Alzheimer's disease. Assistance with dressing and bathing not only promotes personal hygiene and dignity but also helps residents maintain a sense of routine, which can be comforting amidst cognitive challenges. Medication management ensures that residents receive their medications on time and in the correct dosages, minimizing the risk of confusion or health complications. Meal preparation and service focus on nutritional needs while considering individual preferences, encouraging better eating habits. Activities of daily living assistance supports independence in tasks such as grooming and mobility, enhancing quality of life. Assistance with transfers is crucial for safety and comfort, preventing falls and promoting physical well-being. Finally, 24-hour supervision provides a constant level of care that fosters security for both residents and their families, ensuring immediate support is available whenever needed.
Symphony Manor at Lancaster on seniors.fyi includes 10 photos including images showing outdoor, landscaping, interior, garden, dining, church, patio, brick building, and more.
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Interior
Living Room
Landscaping
Garden
Outdoor
Patio
Office
Church
