The GreenFields Continuing Care Community
Save5959 Broadway, Lancaster, NY 14086
For more information about senior living options: (844) 490-3973
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Green Fields Rehabilitation is described by many as a place where genuine care and bright, collaborative teamwork shape the day-to-day experience. Across numerous stories, patients and families repeatedly highlight a strong clinical backbone - especially in physical therapy and occupational therapy - as well as a welcoming, upbeat atmosphere that helps people endure the challenges of rehabilitation after surgery or illness. The rehabilitation team is frequently named as the primary strength: physical therapists like Molly Niezgoda and, in outpatient care, Craig stand out for their attentiveness, expertise, and willingness to tailor plans to each patient's feelings and goals. An occupational therapist, Eribel Lopez, is noted for her easygoing and pleasant manner, making daily sessions something to look forward to rather than dread.
The inpatient environment also earns high praise for its compassionate nursing and supportive aides. A broad set of staff members - nurses such as Chris, Cindy, Amanda, Katelynn, and Cheryl, along with numerous aides including Maria, Brittany, Amanda, and Charli - are repeatedly described as professional, caring, and cheerful, consistently explaining medications and procedures to patients and families. There is a palpable sense of camaraderie among departments, with patients appreciating how staff from different teams step in to help when someone is busy. The sense of congeniality and mutual respect among staff members is repeatedly noted as a standout feature, creating a healing, low-stress atmosphere even during difficult days.
Several reviewers also point to small, meaningful touches that elevate the experience. The sight of staff who make an effort to connect with patients on a personal level - whether by encouraging social interaction when a patient is feeling isolated, arranging welcome visits from a beloved pet, or simply checking in with a friendly word during a busy shift - leaves a lasting impression. The facility's openness to family involvement, such as allowing a patient to bring a dog to visit and coordinating visits that brighten a patient's day, is cited as evidence of patient-centered care. The environment itself - clean, orderly, and with a sense of vitality - contributes to a generally positive experience, with facilities like a new Bistro at the Manor being described as affordable and delicious, adding to the overall satisfaction.
Not all feedback is uniformly glowing, however. One particularly strong critique centers on the memory care unit for a 95-year-old mother with dementia. The reviewer felt the aides were not adequately trained to manage bowel and bladder needs or to provide the level of toileting assistance the patient required, and they describe a push to move from memory care to skilled nursing at a significantly steeper cost. They allege a lack of hands-on care, with meals and other tasks taking priority over direct care, and they express deep concern that the facility prioritized financial considerations over the person behind the condition. This account also mentions a perceived lack of empathy toward the patient and a suggestion that staff did not consistently meet basic expectations for patient dignity and comfort. It stands in contrast to the largely positive experiences reported by others and serves as a sharp reminder that outcomes and quality can vary by unit and staffing levels.
There are additional comments that acknowledge both strengths and flaws in the broader system. Families of patients undergoing rehab report that, when staff are not immediately available, other team members will step in to help keep treatment on track and maintain motivation. In outpatient settings, therapists like Craig are praised for listening carefully to concerns, adjusting plans as needed, and maintaining a sense of progress and encouragement. Yet at times, patients describe real-world challenges such as delays in basic routines - one husband notes a four-day wait to be cleared for a shower, despite a surgeon's prior clearance - highlighting areas where process improvements could better align with the high standard of clinical care many staff members strive for. Understaffing in the aide pool and longer wait times for assistance in the bathroom are recurring themes that temper otherwise positive assessments.
Overall, the consensus reflects a facility with substantial strengths in therapy quality, staff empathy, and a warm, supportive culture, alongside notable concerns about memory care training, staffing levels, and administrative practices. Several reviewers speak with gratitude about the way the team works together across inpatient and outpatient services, and they applaud the facility for fostering a sense of community, respect, and mutual support among patients, families, and staff. The detailed personal anecdotes - ranging from successful joint efforts to brighten a patient's day with a dog visit, to praise for a thoughtful social worker like Michelle - underscore a core message: Green Fields Rehabilitation can be a remarkably positive environment when staffing levels and unit-specific training align with patient needs.
In the end, the stories offer a nuanced portrait. For many, Green Fields represents a place where dedicated therapists, capable nurses, and friendly aides collaborate to help people regain strength, independence, and dignity after medical challenges. For others, particularly families navigating dementia care in memory units, experiences can diverge, revealing gaps in training and resource allocation that warrant attention. The facility's strengths - clear commitment to compassionate care, active family involvement, and openly improving facilities - are evident, while the calls for stronger training, better staffing, and more proactive leadership provide a balanced counterpoint. Taken together, the narratives sketch a dynamic picture of a rehabilitation center that can deliver outstanding, patient-centered care when resources and leadership converge with the needs of those it serves.
The GreenFields Continuing Care Community in Lancaster, NY is a vibrant and welcoming assisted living community that offers a range of care services to cater to the unique needs of its residents. With an array of amenities and well-appointed facilities, this community strives to provide a comfortable and enriching environment for seniors.
For those who value their independence but enjoy the convenience of supportive services, the Independent Living option at The GreenFields offers residents the freedom to live life on their own terms. Memory Care is provided for individuals with Alzheimer's disease or other forms of dementia, ensuring they receive specialized care and support in a safe and nurturing environment. Respite Care is available for short-term stays, providing temporary relief for caregivers or giving seniors an opportunity to experience life at The GreenFields before committing to permanent residency. Lastly, the Skilled Nursing Facility provides round-the-clock medical care and assistance for those with more complex healthcare needs.
Residents will find comfort in the wide range of amenities available within the community. A beauty salon allows them to pamper themselves, while cable or satellite TV ensures they have access to their favorite shows and movies. Community-operated transportation is readily accessible, making it easy for residents to run errands or attend appointments. A computer center allows residents to stay connected with loved ones or pursue personal interests online. The dining room offers restaurant-style dining with delicious meals prepared by skilled chefs, catering to special dietary restrictions if necessary. Other amenities include a fitness room for staying active, fully furnished accommodations, a gaming room for leisurely activities, private bathrooms for added convenience, and a small library for book lovers.
The care services provided at The GreenFields are comprehensive and personalized to meet each resident's specific needs. With a 24-hour call system in place, help is always just a button away. The staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers when needed. Medication management ensures that residents receive their medications promptly and accurately. The community also offers a mental wellness program to support the emotional well-being of residents, as well as specialized memory care programming for individuals with cognitive impairments.
The dining experience at The GreenFields is tailored to accommodate special dietary restrictions, ensuring that each resident's nutritional needs are met. Additionally, a range of activities is available to keep residents engaged and entertained. Concierge services cater to individual needs and preferences, while fitness programs help promote physical well-being. Planned day trips and resident-run activities offer opportunities for socialization and exploration within the community. Scheduled daily activities provide structure and stimulation for all residents.
Located in close proximity to parks, pharmacies, restaurants, and transportation options, The GreenFields enjoys a convenient location that allows residents easy access to necessary amenities and services.
In summary, The GreenFields Continuing Care Community provides high-quality assisted living services within a warm and supportive environment. Residents can enjoy an abundance of amenities, receive personalized care services, savor delicious meals, participate in engaging activities, and benefit from the community's convenient location.
The GreenFields Continuing Care Community is located at 5959 Broadway, Lancaster, NY 14086 in Erie County, New York
The features offered by GreenFields Continuing Care Community are specifically designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity, while meal preparation and service provide nutritious options tailored to their dietary needs, promoting physical health. Medication management helps ensure that residents receive their prescribed medications accurately and on time, minimizing health risks. The support with activities of daily living allows residents to engage in essential routines with guidance, fostering a sense of independence within a safe environment. Additionally, 24-hour supervision offers peace of mind for families and staff alike, ensuring safety at all times. Programs focused on mental wellness and specialized memory care programming cater to cognitive engagement, allowing residents to participate meaningfully in structured activities that stimulate memory retention and social interaction. The attention given to mild cognitive impairment enables proactive approaches for early-stage residents, enhancing their overall well-being through tailored interventions.
The GreenFields Continuing Care Community on seniors.fyi includes 8 photos including images showing interior, building, windows, landscaping, bedroom, exercise equipment, cabinets, outdoor furniture, and more.
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