The GreenFields Continuing Care Community in Lancaster, NY
SaveInterior
Decor
Building
Architecture
Windows
Kitchen
Exercise Equipment
Reception Area
Information last verified:
5959 Broadway, Lancaster, NY 14086
For more information about senior living options: (844) 490-3973
The physical therapists were wonderful to work with. They were empathetic to the pain patients experienced and determined to help them regain strength and independence. The nurses were professional and caring. The atmosphere was congenial among all staff. Eribel Lopez was easygoing and pleasant to work with. The staff are very knowledgeable and efficient, making living there pleasant. Aquatherapy is one of the best in Western New York. The pool is clean and warm.
The facility was understaffed with aides, causing long waits for basic care. Aides allegedly lacked adequate training, leading to bedsores and poor toileting assistance. Administration was described as indifferent and exploitative, with under-staffing and overcharging. Reviewers claimed the center rushed rehab and engaged in practices suggesting malpractice and overmedication. Visitors were not properly informed about infection risks, exposing residents to avoidable issues. The building had serious maintenance problems, including leaks, mold, faulty call bells, and a bee hive in the ceiling. Call bells were often not answered promptly, with delays of 45–90 minutes. Some reviewers labeled the facility as shady and accused it of deceptive practices. Rooms and bathrooms were left dirty, with sheets not changed and residents lacking fresh water. A staff member was described as not doing their job, lounging while residents needed help. Families warned against recommending the facility, saying they would not send a loved one there.GreenFields is best suited for families prioritizing robust rehabilitation and a warm, engaged staff environment where physical therapy, occupational therapy, and speech therapy are clearly prioritized and visible in daily care. It works well for residents who are ready to focus on getting stronger after surgery or injury, and for families who value a campus atmosphere that feels welcoming, clean, and active. The rehab program has earned praise for its therapists and the camaraderie among staff, with experiences highlighting consistent, knowledgeable clinicians who foster motivation and progress. For someone whose needs are more unpredictable or require highly specialized memory-care management, this community may not be the best fit, and alternative options with stronger dementia-specific staffing and oversight should be considered.
Several reviews flag important caveats that families should weigh carefully. Under-staffing, especially among aides, and long wait times for help can undermine daily safety and comfort. Reports of delayed showers, missed assistance with toileting, and even concerns about bed sores suggest that, in practice, staffing gaps can translate into tangible quality-of-care problems for residents with higher acuity or mobility limitations. Administrative leadership and accountability surface repeatedly as a concern in some feedback, which means prospective families must probe whether current leadership has addressed past gaps and if there is a reliable system for preventing recurrent issues. Price sensitivity and the potential for overcharging or unclear service scope also show up in feedback, signaling the need for meticulous contract review.
On the plus side, the strongest arguments for GreenFields rest with the rehab-centric strengths that many families rely on. The facility consistently earns praise for attentive PT/OT personnel, a responsive nursing staff, and a work culture where aides, therapists, and nurses collaborate to keep residents moving forward. The atmosphere is described as congenial and supportive, with many patients reporting genuine warmth from caregivers and a sense that staff look after the whole person, not just daily tasks. Cleanliness, pleasant dining experiences, and thoughtful touches, such as accessible water in rehab and even dog visits that boost morale, help create a recovery-friendly environment. The open model that links inpatient and outpatient therapy can help maintain continuity and motivation, a real advantage for someone aiming to transition home.
Despite the high notes, the negative experiences cannot be dismissed. Severe criticisms center on leadership gaps, staffing instability, and the perception that some care episodes are rushed or inadequately supervised. Several comments describe lapses in consistent assistance, delays with basic needs, and instances of neglect or overburdened staff members trying to manage too many tasks at once. The combination of these reports with concrete concerns about bed mobility and hygiene in some cases paints a picture of a facility where the quality of care can vary significantly by shift and department. Building maintenance issues, reports of odor or cleanliness concerns, and accusations of aggressive cost practices further reinforce the need for thorough on-site evaluation and corroboration from current residents and families.
For families evaluating options, practical due diligence is essential. Schedule a front-line tour with the rehabilitation director, insist on meeting direct care staff across shifts, and ask for sample therapy plans and outcomes for recent admissions. Request current staffing ratios by department, review any recent survey deficiencies, and verify the dementia-care capabilities of the memory-care unit, clarify what specialized training aides receive for incontinence management and toileting assistance. Probe the availability and responsiveness of call bells, maintenance concerns, and how leadership addresses safety issues when they arise. Inquire about outpatient therapy continuity after discharge and whether individual goals, progress notes, and family communications are standardized.
The bottom line: GreenFields offers a solid, rehab-forward option for families who want strong clinical care, a friendly, clean campus, and a recovery-focused culture. It is less suitable for those who require highly consistent, 24/7 support with robust memory-care expertise or for families who cannot tolerate potential staffing variability and leadership-related concerns. A confident choice here hinges on verifying current staffing stability, clear oversight of care plans, and demonstrable evidence that the strongest rehab strengths translate into reliable day-to-day safety and comfort. When those factors are met, GreenFields can be a very good fit; when they are not, alternatives with steadier staffing, stronger dementia care, and tighter administrative accountability warrant serious consideration.
117 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The GreenFields Continuing Care Community in Lancaster, NY is a vibrant and welcoming assisted living community that offers a range of care services to cater to the unique needs of its residents. With an array of amenities and well-appointed facilities, this community strives to provide a comfortable and enriching environment for seniors.
For those who value their independence but enjoy the convenience of supportive services, the Independent Living option at The GreenFields offers residents the freedom to live life on their own terms. Memory Care is provided for individuals with Alzheimer's disease or other forms of dementia, ensuring they receive specialized care and support in a safe and nurturing environment. Respite Care is available for short-term stays, providing temporary relief for caregivers or giving seniors an opportunity to experience life at The GreenFields before committing to permanent residency. Lastly, the Skilled Nursing Facility provides round-the-clock medical care and assistance for those with more complex healthcare needs.
Residents will find comfort in the wide range of amenities available within the community. A beauty salon allows them to pamper themselves, while cable or satellite TV ensures they have access to their favorite shows and movies. Community-operated transportation is readily accessible, making it easy for residents to run errands or attend appointments. A computer center allows residents to stay connected with loved ones or pursue personal interests online. The dining room offers restaurant-style dining with delicious meals prepared by skilled chefs, catering to special dietary restrictions if necessary. Other amenities include a fitness room for staying active, fully furnished accommodations, a gaming room for leisurely activities, private bathrooms for added convenience, and a small library for book lovers.
The care services provided at The GreenFields are comprehensive and personalized to meet each resident's specific needs. With a 24-hour call system in place, help is always just a button away. The staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers when needed. Medication management ensures that residents receive their medications promptly and accurately. The community also offers a mental wellness program to support the emotional well-being of residents, as well as specialized memory care programming for individuals with cognitive impairments.
The dining experience at The GreenFields is tailored to accommodate special dietary restrictions, ensuring that each resident's nutritional needs are met. Additionally, a range of activities is available to keep residents engaged and entertained. Concierge services cater to individual needs and preferences, while fitness programs help promote physical well-being. Planned day trips and resident-run activities offer opportunities for socialization and exploration within the community. Scheduled daily activities provide structure and stimulation for all residents.
Located in close proximity to parks, pharmacies, restaurants, and transportation options, The GreenFields enjoys a convenient location that allows residents easy access to necessary amenities and services.
In summary, The GreenFields Continuing Care Community provides high-quality assisted living services within a warm and supportive environment. Residents can enjoy an abundance of amenities, receive personalized care services, savor delicious meals, participate in engaging activities, and benefit from the community's convenient location.
The GreenFields Continuing Care Community is located at 5959 Broadway, Lancaster, NY 14086 in Erie County, New York
The features offered by GreenFields Continuing Care Community are specifically designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity, while meal preparation and service provide nutritious options tailored to their dietary needs, promoting physical health. Medication management helps ensure that residents receive their prescribed medications accurately and on time, minimizing health risks. The support with activities of daily living allows residents to engage in essential routines with guidance, fostering a sense of independence within a safe environment. Additionally, 24-hour supervision offers peace of mind for families and staff alike, ensuring safety at all times. Programs focused on mental wellness and specialized memory care programming cater to cognitive engagement, allowing residents to participate meaningfully in structured activities that stimulate memory retention and social interaction. The attention given to mild cognitive impairment enables proactive approaches for early-stage residents, enhancing their overall well-being through tailored interventions.
The GreenFields Continuing Care Community on seniors.fyi includes 8 photos including images showing interior, building, landscaping, windows, exercise equipment, bedroom, appliances, oven, and more.
Green Field Terrace
Lancaster, NY
Multiple care levels (CCRC, independent, memory care) with restaurant-style dining and extensive on-site amenities.
Greenfield Health & Rehab Center
Lancaster, NY
Comprehensive amenities and 24/7 nursing support promote an active, convenient lifestyle.
Greenfield Court
Lancaster, NY
Professional, friendly nursing staff with responsive social services and engaging activities.
Lancaster Commons
Lancaster, NY
Very affordable pricing for the area with on-site amenities and indoor/outdoor spaces.
Symphony Manor at Lancaster
Lancaster, NY
Kind, attentive staff; clean facilities and good dining.
Bethany Home
Lancaster, NY
Harris Hill Nursing Facility
Williamsville, NY
Friendly, professional staff and effective physical therapy, with comfortable rooms.
Union Square Senior Apartments
Cheektowaga, NY
Excellent access to nearby cafes, parks, pharmacies, restaurants, transit, places of worship, a theater, and a hospital.
Glenwell, a DePaul Senior Living Community
Cheektowaga, NY
Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
Safeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health
The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Interior
Decor
Building
Architecture
Windows
Kitchen
Exercise Equipment
Reception Area
Understanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations