Wyoming County Nursing Fclty

Pros

• The staff are very nice and welcoming.
• Dr Abdul Chaudhry is a knowledgeable and kind gastroenterologist who cares deeply for patients.
• The medical/surgical doctors listened to patients at each stay.
• The outpatient specialists follow patients and actively work to identify the cause of symptoms.
• The psychiatric care is top notch, and Warsaw's care makes patients feel human, respected, and listened to.
• The nurses and techs are supportive, listen, and advocate for patients.
• The genetic testing ordered to guide medication response was life-changing.
• The wait times to be seen are shorter, and staff treat patients as human beings.
• The outpatient procedure with Dr. Dibenedetto was courteous and professional, with clean facilities and staff who helped the patient feel comfortable and safe.

Cons

• The hospital gave pain pills and did not perform any diagnostic tests to identify the wound infection (no x-ray, blood work, or culture).
• The doctor dismissed the antibiotic reaction as anxiety and blamed the patient rather than acknowledging the reaction.
• The attending physician was rude, raised his voice, and would not let the patient discuss concerns.
• The wife was told to buy Benadryl and soak the swelling instead of receiving proper treatment.
• The facility was described as a waste of time, and the reviewer said they would never return.
• An on-call MRI operator refused to come in, forcing care to be sought elsewhere.
• Some doctors were criticized as not being fit to practice.
• A nurse was described as snobby and unhelpful, and another nurse was called out for unprofessional behavior.
• A patient was discharged without family notification despite not meeting admission criteria.
• A nurse made an unprofessional remark about the family during a mental health crisis and showed a lack of empathy.

Review

Across a wide range of experiences, patients describe a landscape of care that can feel almost world apart depending on where and when they interact with the health system. In one patient's memories, the care they received across several units and services felt deeply human, attentive, and lifeline-like. In others, the same system felt slow, impersonal, or dismissive at crucial moments. Taken together, these voices sketch a hospital system that can be exceptionally compassionate and technically capable, yet plagued by inconsistency, communication gaps, and moments of outright poor bedside manner.

A prominent thread of praise runs through the experiences with a gastroenterologist and the broader medical staff at Warsaw. Dr. Abdul Chaudhry is repeatedly singled out as knowledgeable and kind, a physician who treats patients with the warmth of a family member and a seriousness about health that feels genuinely reassuring. The med/surgical and surgical teams are described as listening when patients speak and taking their concerns seriously. There is particular gratitude for outpatient follow-through, with specialists continuing to pursue the root causes of symptoms rather than offering a one-off fix. A sense of comprehensive care also emerges from stories of genetic testing used to tailor medications, a life-changing moment for a patient who felt seen and understood in a way that had not happened at other clinics. The nursing staff and technicians receive similar praise for their advocacy, empathy, and willingness to listen, with even the hospital food earning a surprising compliment as "pretty good" for hospital fare. Overall, this patient experiences a health system where most staff members are described as warm, capable, and deeply invested in their patients' well-being.

Mental health care adds another layer to the Warsaw picture. The reviewer notes that psychiatric care in Warsaw feels humane and respectful, with a sense of being heard and treated as a person rather than a set of symptoms. Even when the system doesn't work perfectly - such as a CPEP experience described elsewhere as terrifying - the same voice emphasizes that Warsaw's approach to psychiatric care can be supportive and patient-centered. In another family scenario, a family member facing a behavioral health crisis found the inpatient mental health process with empathy and care to be more compassionate than expected, even as the admission process itself could be jarring. These threads point to a consistent theme: when care teams communicate and engage with families, patients experience a markedly different, more hopeful level of support.

Yet the narrative is not one-note. Other reviews recount tense and troubling encounters that highlight serious gaps in care. A patient describes a painful wound management visit that offered only pain medication and no diagnostic work-up: no X-ray, no blood tests, and no cultures taken from the wound to identify bacteria. The doctor's approach felt dismissive, and a nurse's challenging demeanor exacerbated the sense that the patient's concerns were being minimized. A separate account details a severe medication-related reaction - a patient who developed flushing, cottonmouth, heart palpitations, and anxiety after taking an antibiotic - only to be dismissed by a physician as anxiety rather than acknowledging a potential medication reaction. The patient recalls feeling unheard, then encountering a shouted, unyielding response that left them feeling unsafe and disrespected. Put bluntly, when a patient speaks up about a real adverse reaction, the response should acknowledge the experience rather than dismiss it; this is where trust frays.

Family experiences extend the theme of inconsistent care. One reviewer's spouse described a crisis involving a severe allergic reaction after a bug sting, where the initial care recommended Benadryl and cold compresses before the patient could get timely, more effective treatment elsewhere. The contrast with Millard Suburban Hospital, where bloodwork, IV steroids, and antihistamines brought rapid relief, underscored the variability across facilities. The reviewer even declared they would never return to Wyoming Hospital, illustrating how quickly patients can reassess a system when a single encounter feels inadequate in the face of a serious problem.

There are moments of strong performance and professional courtesy as well. A patient who underwent a Turp procedure at Millard Suburban Hospital reports a smooth discharge, followed by a later encounter at Warsaw where the emergency department staff and an on-call physician were described as caring and attentive, with a clear sense of teamwork that helped the patient feel safe during a vulnerable time. Another positive experience notes an outpatient procedure with Dr. Dibenedetto, where the team was courteous, the schedule accommodated the patient well, and the facilities felt clean and reassuring. These anecdotes reinforce the message that when providers communicate well and coordinate effectively, patients experience genuine relief and reassurance.

However, the reviews do not shy from critiquing the system's handling of mental health crises and urgent care, where families feel left in the dark or dismissed. A poignant account describes a family member in a mental health crisis who was discharged for not meeting admission criteria, despite a nurse acknowledging that the family deserved more timely updates. The reviewer emphasizes the emotional toll of being uninformed while navigating a crisis, stressing that empathy and proactive communication should accompany even difficult determinations. In another intense personal report, a parent recounts a no-starter experience in the emergency department for a child's seizure, where perceived indifference and a snub from a nurse set a negative tone that colored the entire encounter. The patient explicitly notes that a particular nurse - cited by name in one instance - left a lasting impression of how not to treat families seeking help.

Finally, several comments touch the broader culture and governance of care. A reviewer describes the system as 50/50: some doctors are exemplary, while others are not fit to practice in their current roles; even the MRI operator on call could be unreliable, pushing patients to seek care elsewhere. The sense is that, while some units exemplify best practices in patient engagement, others expose critical gaps in responsiveness and accountability. A family member's experience with discharge pressures, lack of family updates, and a call to escalate concerns to hospital leadership all point to a need for stronger, more consistent communication pathways and a more patient-centered approach across the board.

Taken together, the collection of experiences paints a hospital landscape of exceptional human touch and competence in many moments, tempered by stark reminders that care quality is uneven. Patients who encounter compassionate doctors, attentive nurses, and coordinated outpatient follow-through describe care that feels accessible, respectful, and life-affirming. Others - facing delays, dismissive attitudes, or gaps in diagnostic and responsive care - leave with a lasting sense of frustration and concern for safety. The common thread is clear: when teams listen, validate concerns, and communicate clearly across departments, patients feel protected and heard; when they don't, the care experience quickly shifts from hopeful to jeopardizing. As these voices show, real-world care depends as much on the everyday human interactions of staff as on the technical excellence of procedures and treatments.

Warsaw, New York offers a variety of amenities and services that cater to senior living. The Wyoming County Community Hospital is conveniently located within the area, providing easy access to medical care. There are also several pharmacies nearby for medication needs. In terms of recreational activities, there are parks like Warsaw Village Park and Silver Lake State Park where seniors can enjoy outdoor activities. Additionally, there are cafes and restaurants such as Tim Hortons and Amber Lantern for dining options. For those interested in cultural and spiritual activities, there are places of worship like the United Methodist Church and First Congregational Church in the vicinity. Overall, Warsaw, New York provides a comfortable and convenient environment for seniors looking to settle down in a peaceful community with essential amenities close by.

Hospitals

• Wyoming County Community Hospital (0 miles)
• New York State Police (16.2 miles)
• Medina Memorial Health Care (16.8 miles)

Physicians

• Varallo Mark A MD - Wyoming County Community Hospital Mental Health Unit (0.1 miles)
• Reginald E. Ishman (0.6 miles)
• University Eye Specialists PC (0.6 miles)
• Ahmed M Bayoumi (1.2 miles)
• Ohri Medical Group PC (1.3 miles)
• Landfried, Matthew Genesee Orthopedics and Sports Medicine (7.3 miles)
• Letchworth Family Medicine PC (7.3 miles)

Cafes

• Tim Hortons (0.4 miles)
• Vertical Cafe (1 miles)
• Starbucks (16.1 miles)

Places of Worship

• Lonneville Chris A Rev (0.6 miles)
• United Methodist Church (0.8 miles)
• United Church of Warsaw (1 miles)
• Valley Chapel Free Methodist Church (2.3 miles)
• First Congregational Church (6.4 miles)
• La Grange Baptist Church (6.8 miles)
• Crossroads Calvery Chapel (6.8 miles)

Pharmacies

• Top's Markets (0.8 miles)
• Wyoming Rexall Drug (0.9 miles)
• Sinclair Pharmacy (0.9 miles)
• Walmart Pharmacy (0.9 miles)
• Walgreens (13.5 miles)
• Rite Aid (16.7 miles)
• Rite Aid (16.7 miles)

Restaurants

• McDonald's (0.8 miles)
• Amber Lantern (0.9 miles)
• Silverlake Family Restaurant (1 miles)
• Yummies (1 miles)
• Grateful Grill (5 miles)
• John & Sarah's Restaurant (6.6 miles)
• Charcoal Corral (7 miles)

Parks

• Warsaw Village Park Supt (1 miles)
• Silver Lake State Park-East Side (6.4 miles)
• Easthill Nuisance Wildlife (6.7 miles)
• Silver Lake State Park (7 miles)
• Attica Memorial Park (10.4 miles)
• Highbanks Recreation Area (10.9 miles)
• Letchworth State Park Mount Morris Entrance Gate (12.1 miles)

Transportation

• Perry-Warsaw Airport (01G) (4.2 miles)
• U-Haul Neighborhood Dealer (7.8 miles)
• Enterprise Rent-A-Car (11.1 miles)
• U-Haul Neighborhood Dealer (14.1 miles)
• Depew, Lancaster & Western Railroad (16.7 miles)

Theaters

• Silver Lake Drive In Theatre (6.9 miles)