Central Park Rehabilitation And Nursing Center in Syracuse, NY
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116 East Castle Street, Syracuse, NY 13205
For more information about senior living options: (844) 490-3973
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The staff were very polite, conversational, and helpful. The facility is clean, well-kept, and has a pleasant atmosphere. The staff are friendly, caring, and professional. Staffing on each unit is excellent and residents are happy. The rehab and nursing teams are amazing and genuinely care about patients. Central Park is described as a great facility by multiple families. The front desk and overall customer service are courteous and helpful. Families report feeling welcomed and supported during visits and transitions. The meals are substantial with good variety, and residents say they like the food. The center goes above and beyond to help residents return home. The center is highly recommended by families for care of loved ones. The facility feels like a family environment with compassionate care.
The reviewer labeled the facility unacceptable and said it should be shut down with health department intervention and a lawsuit. They stated the place should not be trusted, noting poor communication with families and employees who spend time on their phones, with service described as bad. A reviewer on the third floor called the staff neglectful, blamed the patient for problems, complained of a strong fecal odor, unresponsiveness, and staff who smoke on breaks. They observed that standards on the third floor were not enforced, unlike the fourth floor, suggesting abuse and neglect. The back office was criticized as lacking leadership and effective management, implying a poorly run facility. They described filthy rooms, unhealthy cuisine, and a laundry system that loses or mismatches clothes. One reviewer warned against sending loved ones there, citing neglected care, incorrect prescriptions, and discharge without necessary equipment. There were reports of call bells going unanswered for long periods, rude or unhelpful staff, and horrible discharge planning. They alleged the facility lacks essential safety equipment, noting no AED defibrillator and misstatements about patient care. Privacy and family communications were criticized, with information allegedly being withheld or misrepresented.Central Park Rehabilitation and Nursing Center in Syracuse is best suited for families that prioritize a clean, welcoming environment and strong frontline interaction, especially when rehab is a central need. The community tends to work well for those who want a facility where the social work and discharge-planning teams are actively involved and able to coordinate transitions back home or to another setting. It is less ideal for families seeking uniform, consistently high-level care across every unit with no floor-to-floor variation, and for those who need unwavering day-to-day oversight from leadership. The current mix of experiences in reviews suggests the facility can deliver meaningful rehab gains and personal attention, but that outcome is uneven enough to demand careful due diligence.
On the plus side, cleanliness and accessibility appear to be credible strengths. Visitors frequently describe a well-kept, pleasant environment with friendly lobby and front-desk staff, easy check-in, and rooms that feel spacious and reasonably well maintained. Families repeatedly paint a picture of caring, courteous frontline workers who are approachable and responsive in the moment, especially on floors where rehab staff are actively engaged with residents. The rehab emphasis also comes through in success stories: patients who regain strength and return home with a clear plan, the availability of meal substitutions, and a sense that the therapy team can move a patient forward when motivated to do so. The presence of strong social workers and case managers in many accounts adds a practical, family-facing layer that helps translate medical needs into real-world arrangements.
Yet the landscape is anything but uniform. Several reviews describe significant inconsistencies in care quality from one floor to another and even within shifts. The most troubling reports point to understaffing, delayed call-bell responses, and staff appearing distracted or overburdened. A recurring refrain asserts that some staff members are preoccupied with personal devices rather than attending to residents, and that on certain floors the standard of care deteriorates, with complaints of neglect, unaddressed needs, and even dangerous lapses in basic hygiene. These anecdotes carry seriousness: claims of foul odors, soiled bedding, and delayed medical attention have emerged, alongside the allegation that leadership and back-office oversight fail to act decisively. Such variation makes a decisive choice difficult without on-site verification of consistency.
From a decision-making standpoint, the floor-to-floor discrepancy is the most decisive factor. Families should insist on touring multiple floors, meeting the floor coordinators, and, crucially, asking to see current staffing rosters and response-time data for call bells. The rehabilitation narrative is strong in some cases and weak in others; thus, a clear, written rehabilitation plan with specific move-to-home goals is essential. Where the facility shines, therapy teams drive meaningful gains, staff communicate well with families, and discharge planning is proactive. Where it falters, families report a perception of neglect, insufficient staffing, and a disconnect between therapy progress and what the resident actually experiences on certain units.
Ultimately, Central Park can be a strong match for families who are prepared to be active advocates and who value the assurance of a compassionate, personable frontline team plus a robust social-work framework. It suits residents who respond well to therapy and who benefit from an environment that feels clean and welcoming. It requires caution for those who cannot tolerate noticeable variability in staffing and accountability, or who need consistent floor-wide performance with zero tolerance for delayed care. For those weighing alternatives, prioritize facilities with demonstrably uniform staffing levels, transparent response times, and a track record of steady administrative leadership. In the end, the right choice hinges on confirming floor-specific reliability, ensuring a detailed rehab plan, and evaluating whether the present gaps can be meaningfully closed with proactive oversight and family involvement.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Syracuse-Hancock International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Central Park Rehabilitation And Nursing Center in Syracuse, NY offers a range of amenities and care services to seniors looking for a comfortable and supportive living environment. The community provides residents with a variety of amenities to enhance their daily lives, including a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. Residents can enjoy delicious meals in the dining room with restaurant-style service or cook their own meals in the fully furnished kitchenette.
For recreation and socialization, there is a fitness room for physical exercise, a gaming room for leisure activities, and a small library for book lovers. Residents can also spend time outdoors in the garden or utilize the outdoor spaces available. Wi-Fi/high-speed internet is provided throughout the community to keep residents connected online.
The care services at Central Park Rehabilitation And Nursing Center are designed to meet the unique needs of each resident. With 24-hour call system and supervision, residents can feel secure knowing that assistance is always available if needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.
The community understands the importance of mental wellness and offers a mental wellness program to support residents' emotional well-being. Special dietary restrictions are accommodated to ensure that residents receive proper nutrition tailored to their specific needs. Transportation arrangements are made both for non-medical purposes and for doctor's appointments.
In addition to these amenities and care services, Central Park Rehabilitation And Nursing Center offers various activities to engage residents. Concierge services are available to assist with any additional needs or requests. Fitness programs promote physical health while planned day trips offer opportunities for exploration and enjoyment outside the community. Resident-run activities encourage social interaction among peers, while scheduled daily activities provide structure and entertainment throughout each day.
With several nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals, residents have convenient access to essential services and amenities in the surrounding area. Central Park Rehabilitation And Nursing Center strives to provide a comfortable and enriching living experience for seniors seeking assisted living community in Syracuse, NY.
Central Park Rehabilitation And Nursing Center is located at 116 East Castle Street, Syracuse, NY 13205 in Onondaga County, New York
Central Park Rehabilitation And Nursing Center on seniors.fyi includes 10 photos including images showing outdoors, building, entrance, trees, outdoor, architecture, landscaping, wheelchair, and more.
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