Loretto Rehab Ctr

Pros

• The nurses were described as fine, indicating that some staff members provided adequate care.
• The family members of residents showed immense dedication by visiting every day to provide attention and compassion.
• The facility offered rehabilitation services that were covered by medical insurance for a certain period, providing necessary support during recovery.

Cons

• The facility is extremely dirty and poorly managed.
• The staff is unprofessional and does not treat residents with respect or care.
• Residents are often left unattended for long periods, leading to unsanitary conditions.
• There is a severe lack of staff, resulting in inadequate attention to residents' needs.
• Personal belongings frequently go missing, causing distress to families.
• Residents are confined and restricted in their movement without justification.
• The quality of food provided is very poor, failing to meet the needs of the residents.
• Communication from staff can be dismissive or disrespectful towards residents' concerns.
• The environment feels institutional and chaotic, with a lack of privacy or comfort for residents.

Review

The reviews of this facility paint a deeply concerning picture of the conditions and care provided to residents. Multiple voices have raised alarms about cleanliness, professionalism, and the overall treatment that individuals receive in this establishment. The recurring theme among these accounts is an overwhelming sense of neglect and inadequate staffing, leading to dire consequences for those who are vulnerable and reliant on the facility for their care.

Numerous accounts highlight the extreme understaffing at the facility, which appears to create an environment where residents' basic needs are consistently overlooked. One reviewer recounted alarming instances where individuals had to resort to going to the bathroom in hallways after repeatedly pleading with staff for assistance. This gross negligence points directly to a systemic issue within the staffing model; if caregivers are stretched too thin or preoccupied with their own matters—such as being on their phones or gossiping—their ability to respond appropriately and urgently to resident needs is severely compromised. The implications of such disregard for resident dignity cannot be overstated; it reflects a troubling culture that prioritizes convenience over compassion.

Further exacerbating these issues was a reported lack of respect towards residents from some staff members. A particularly disturbing account described how one resident was told that if she did not like her situation, she could simply leave. This type of dismissive attitude not only undermines the mental well-being of individuals already facing significant challenges but also illustrates a failure in proper training and sensitivity among staff members. As loved ones strive daily to provide personal care and attention, witnessing such indifference left families feeling heartbroken and helpless.

Physical care within the facility also raises serious concerns. A review mentions instances where residents were left unattended for hours in soiled diapers—a stark indictment on both hygiene practices and basic caregiving standards. Additionally, injuries sustained by residents often went unexplained, adding another layer of anxiety for families who were already concerned about their loved ones’ welfare. Compounding this fear were reports of missing personal belongings—an unsettling thought when families place trust in an institution to safeguard their cherished items while caring for their loved ones.

The quality of food served has been criticized as another aspect contributing negatively to residents' experiences at the facility. Families witnessed firsthand how poorly prepared meals can affect health and morale, reflecting a broader pattern of disinterest in resident satisfaction throughout various facets of life in this institution. After visiting daily to offer additional support, family members became increasingly frustrated by what felt like a lackluster approach toward meeting even basic nutritional needs.

In terms of rehabilitation services offered at the facility, mixed reviews emerge with some describing positive interactions with nursing staff while highlighting an overwhelmingly institutional atmosphere marked by chaos and disarray. One review poignantly captures a sense of urgency experienced by families attempting to navigate insurance changes while securing acceptable care options under financial constraints—exposing another grim reality faced by those reliant on Medicaid or private pay arrangements whose capabilities often do not align with individual patient needs.

In conclusion, these collective narratives underline a critical need for reform within this facility’s operations—from management down through every level of staff interaction with residents. Without addressing staffing shortages comprehensively and instilling rigorous training focused on dignity and empathy into the culture, many vulnerable individuals will continue experiencing distressing conditions that can have lasting repercussions on their health and well-being.

Restaurants

• Pfohl's Tavern (0.4 miles)
• Gannon's Ice Cream (0.9 miles)
• Luigi's Restaurant (0.9 miles)
• McDonald's (1.6 miles)
• Eleven Waters (2.8 miles)
• John H Mulroy Civic Center (2.9 miles)
• Strong Hearts Cafe (2.9 miles)

Pharmacies

• Kinney Drugs (0.4 miles)
• Walgreens (1.7 miles)
• Kinney Drugs (2.1 miles)
• Syracuse Community Pharmacy (2.4 miles)
• Gifford & West Pharmacy (2.9 miles)
• Walgreens (2.9 miles)
• Wegmans (3.3 miles)

Physicians

• Dr Anne Barash, MD (0.5 miles)
• Orthopedics East (0.5 miles)
• DeRoberts Plastic Surgery (1.6 miles)
• Upstate University Hospital Community Campus (1.6 miles)
• The Vision Center (2.1 miles)
• Haxton Frances G MD (2.3 miles)
• Syracuse Gastroentrological Associates (2.5 miles)

Hospitals

• Specialists One Day Surgery (0.5 miles)
• Upstate Golisano After Hours Care (1.6 miles)
• Upstate University Hospital (1.6 miles)
• Syracuse VA Medical Center (2.3 miles)
• Suny Upstate Medical University University Hospital (2.4 miles)
• Crouse Promptcare (2.5 miles)
• Crouse Hospital: Human Resources (2.5 miles)

Places of Worship

• Islamic Society of Central New York Mosque (1.9 miles)
• Apostolic Church (3.3 miles)
• St Elias Orthodox Church (3.5 miles)
• May Memorial Unitarian Universalist Society (3.6 miles)
• Holy Cross Church (3.8 miles)

Parks

• Clark Reservation State Park (2.2 miles)
• Clinton Square (3.3 miles)
• Burnet Park (3.5 miles)

Transportation

• Centro Transit Hub (2.7 miles)
• Enterprise Rent-A-Car (3.5 miles)

Cafes

• Cafe Kubal (3 miles)
• Original Grain (3.1 miles)
• Tous Les Jours (4 miles)
• Starbucks (4.5 miles)