Loretto Health And Rehabilitation Center

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Loretto Health And Rehabilitation Center

700 East Brighton Avenue, Syracuse, NY 13205

For more information about senior living options: (844) 490-3973

2.2 from 29 reviews
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18

Skilled Nursing Facility

Overall Review of Loretto Health And Rehabilitation Center

Pros

  • pro The staff at Loretto Health and Rehabilitation Center are described as caring and knowledgeable about working with the elderly.
  • pro Communication from the facility to family members is praised, with regular updates on residents' well-being.
  • pro Residents enjoy a beautiful view from their rooms, contributing to a pleasant living environment.
  • pro Many staff members have long tenures at the facility, indicating stability and experience in care provision.
  • pro The physical therapy services received positive feedback for their effectiveness and quality of care provided to residents.
  • pro Some family members express satisfaction with the cleanliness of their loved ones' rooms and overall maintenance of the facility.

Cons

  • pro Patients frequently had to scream for help to get any attention from the staff.
  • pro The facility was described as filthy, with residents often left in soiled conditions for extended periods.
  • pro Staff members were reported as rude, uncaring, and dismissive of residents' needs.
  • pro Communication from management regarding patient care was inconsistent and inadequate.
  • pro Residents experienced neglect, with some left in bed for long durations without assistance or care.
  • pro There were reports of overcrowding and understaffing, leading to a lack of personalized attention for patients.
  • pro Many families felt that their loved ones were ignored and forgotten, resulting in distressing situations.
  • pro There were serious concerns about hygiene, with inadequate cleaning protocols observed within the facility.
  • pro Emergency contacts were not informed about critical changes in patients’ conditions or care plans.
  • pro Overall, many reviewers expressed that they would not recommend the facility due to the poor quality of care provided.

Review

The reviews for Loretto Health and Rehabilitation Center present a stark contrast between the experiences of different families, but a significant number lean toward overwhelmingly negative assessments. Several reviewers described their encounters with unclean conditions, inadequate staff support, and lack of proper medical care for their loved ones. They voiced concerns about the facility's ability to provide basic hygiene and comfort, leading to distressing situations where patients were left in soiled clothing or unhygienic conditions. One review emphasized how family members felt compelled to practically live at the facility just to ensure their loved one received minimal care, revealing a deep-seated fear that without daily intervention from family members, their relatives would be neglected.

Many reviewers criticized the lack of responsiveness among the nursing and administrative staff. Instances were reported where patients had to shout for help simply to get attention from caregivers. In one particularly alarming report, a patient's bed was found soaked in urine, with an adult diaper filled with feces—a situation exacerbated by staff ignoring the specific requests of families regarding personal care items. Such neglect not only violated basic standards of care but also raised questions about staff training and awareness of patient needs. The general sentiment expressed by these reviewers was one of frustration; they often felt ignored or encountered dismissive attitudes from both nurses and management when trying to advocate for their loved ones.

Conversely, there were some positive experiences noted at Loretto Health and Rehabilitation Center as well. A few families praised certain staff members who demonstrated compassion and dedication towards residents. One reviewer shared positive feedback about communication transparency regarding their elderly relative's health status—highlighting that consistent updates helped foster trust in the care being provided. These accounts suggest that while there are isolated incidents of commendable service at Loretto, they appear overshadowed by systemic issues related to staffing shortages and inadequate patient-to-staff ratios.

However, even those expressing satisfaction with specific aspects lamented overall shortcomings within the institution itself. Many indicated that despite having good rapport with individual caregivers or therapists, broader structural problems continued to undermine quality care—particularly concerning overall cleanliness and hygiene practices within the facility. Reviewers conveyed disappointment over what they perceived as a lack of prioritization concerning patients’ dignity; instances where residents were left unattended for long periods further exemplified this point.

Moreover, some reviewers shed light on serious health declines experienced by their relatives during their tenure at Loretto. One individual recounted how their father’s condition deteriorated drastically after just two weeks in rehabilitation—resulting in hospitalization shortly thereafter due largely to neglectful treatment received while under the center’s supervision. Another described how her sister faced severe complications following surgery due partly to leaking colostomy bags that went unaddressed for hours—culminating in critical dehydration requiring emergency medical intervention.

Ultimately, the overwhelming conclusion drawn from these reviews is clear: Loretto Health and Rehabilitation Center has become synonymous with distressingly poor caregiving practices as reflected through numerous testimonials from concerned family members advocating for better support systems within such facilities. While there may be pockets of dedicated staff striving amidst challenging working conditions compounded by understaffing issues—the prevailing pattern suggests an urgent need for improved oversight regarding resident care standards across all levels at this location if it hopes to regain trust from families relying on its services for vulnerable loved ones needing compassionate rehabilitation support.

Features

Housing

  • 583 resident community capacity 583 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Syracuse-Hancock International (7 miles away) Syracuse-Hancock International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Loretto Health And Rehabilitation Center in Syracuse, NY is a vibrant and welcoming assisted living community offering a wide range of amenities and care services to meet the diverse needs of its residents.

The center boasts a variety of amenities aimed at promoting comfort, convenience, and entertainment. Residents can enjoy visiting the beauty salon for grooming needs or unwind while watching their favorite shows on cable or satellite TV. The community operated transportation ensures residents can easily access nearby attractions, appointments, and events. For those who want to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet.

Meals at Loretto Health And Rehabilitation Center are an enjoyable experience with a spacious dining room offering restaurant-style dining. Special dietary restrictions are accommodated to ensure every resident's nutritional needs are met. Additionally, residents can take advantage of the kitchenette in their fully furnished rooms for added convenience.

Residents have numerous opportunities for leisure and socialization within the community. They can engage in various activities such as gaming in the recreation room or indulging in a good book from the small library. Wellness is also prioritized through access to a fitness room and wellness center. Scheduled daily activities cater to different interests, with resident-run activities ensuring a sense of ownership and engagement.

Care services at Loretto Health And Rehabilitation Center are designed to provide round-the-clock support and assistance. A 24-hour call system and supervision offer peace of mind for residents and their families. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure proper administration, while meal preparation follows special dietary restrictions including diabetes diets.

The location of Loretto Health And Rehabilitation Center offers proximity to various amenities that enhance residents' quality of life even further. Nearby cafes allow residents to enjoy coffee or meals out with friends or family members who visit them regularly. Parks provide beautiful outdoor spaces for relaxation or walks amid nature. Pharmacies and physicians are conveniently located to meet healthcare needs, ensuring easy access to medications and medical consultations. Restaurants offer diverse dining options, while transportation arrangements make it convenient for residents to reach these places. Places of worship nearby provide spiritual fulfillment, and hospitals in the area ensure prompt healthcare if needed.

Overall, Loretto Health And Rehabilitation Center provides a comfortable and enriching assisted living community where residents can enjoy a high quality of life with an array of amenities, personalized care services, engaging activities, and convenient access to nearby amenities and services.

Nearby Places of Interest

Restaurants

  • Pfohl's Tavern (0.4 miles)
  • Gannon's Ice Cream (0.9 miles)
  • Luigi's Restaurant (0.9 miles)
  • McDonald's (1.6 miles)
  • Eleven Waters (2.8 miles)
  • John H Mulroy Civic Center (2.9 miles)
  • Strong Hearts Cafe (2.9 miles)

Pharmacies

  • Kinney Drugs (0.4 miles)
  • Walgreens (1.7 miles)
  • Kinney Drugs (2.1 miles)
  • Syracuse Community Pharmacy (2.4 miles)
  • Gifford & West Pharmacy (2.9 miles)
  • Walgreens (2.9 miles)
  • Wegmans (3.3 miles)

Physicians

  • Dr Anne Barash, MD (0.5 miles)
  • Orthopedics East (0.5 miles)
  • DeRoberts Plastic Surgery (1.6 miles)
  • Upstate University Hospital Community Campus (1.6 miles)
  • The Vision Center (2.1 miles)
  • Haxton Frances G MD (2.3 miles)
  • Syracuse Gastroentrological Associates (2.5 miles)

Hospitals

  • Specialists One Day Surgery (0.5 miles)
  • Upstate Golisano After Hours Care (1.6 miles)
  • Upstate University Hospital (1.6 miles)
  • Syracuse VA Medical Center (2.3 miles)
  • Suny Upstate Medical University University Hospital (2.4 miles)
  • Crouse Promptcare (2.5 miles)
  • Crouse Hospital: Human Resources (2.5 miles)

Places of Worship

  • Islamic Society of Central New York Mosque (1.9 miles)
  • Apostolic Church (3.3 miles)
  • St Elias Orthodox Church (3.5 miles)
  • May Memorial Unitarian Universalist Society (3.6 miles)
  • Holy Cross Church (3.8 miles)

Parks

  • Clark Reservation State Park (2.2 miles)
  • Clinton Square (3.3 miles)
  • Burnet Park (3.5 miles)

Transportation

  • Centro Transit Hub (2.7 miles)
  • Enterprise Rent-A-Car (3.5 miles)

Cafes

  • Cafe Kubal (3 miles)
  • Original Grain (3.1 miles)
  • Tous Les Jours (4 miles)
  • Starbucks (4.5 miles)

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