Iroquois Nursing Home

Pros

• The Iroquois facility has spacious rooms and is immaculately maintained, providing a pleasant environment for residents.
• Staff members are described as caring, compassionate, and attentive to the needs of the patients.
• The dementia unit allows residents the freedom to roam and offers engaging activities that enhance their quality of life.
• Many families have noted that their loved ones received excellent care during their stay at Iroquois.
• The physical therapy staff is praised for their professionalism and effectiveness in helping residents regain strength.
• Residents are well cared for, with special attention given to those who require additional assistance, such as spoon-feeding when necessary.
• Families appreciate the cheerful demeanor of the staff and the personal touches they provide, such as braiding hair and helping with personal grooming.
• The dining/community area is considered inviting and beneficial for social interactions among patients.

Cons

• The social worker exhibited a lack of empathy and spent minimal time with the resident, causing frustration for the family.
• Staff were careless and inattentive, leading to serious neglect of residents' needs, including proper feeding.
• There were significant issues with communication among staff, resulting in a lack of crucial information being relayed to families.
• Residents experienced poor care, including dehydration and malnutrition, after being discharged from the facility.
• Items belonging to residents, such as clothing and personal belongings, were lost or not returned properly.
• The physical therapy and rehabilitation services provided were inadequate and did not meet the needs of the patients.
• Residents suffered from preventable health issues such as urinary tract infections due to negligence in care.
• The overall quality of care was severely lacking, leading to deteriorating conditions for residents upon discharge.

Review

The quality of care in nursing homes can vary significantly, as demonstrated by the contrasting experiences shared by families regarding Iroquois nursing home. A number of reviews highlight positive aspects of the facility, particularly concerning its staff and environment. Many reviewers praise the spacious rooms and cleanliness of the facility, noting that it is well-maintained and provides a pleasant atmosphere for residents. One reviewer specifically appreciated how staff members were attentive and compassionate in their care, ensuring that activities were available to engage residents, especially those in specialized dementia units. Such observations suggest that for some families, Iroquois offers a supportive environment conducive to rehabilitation and quality living.

In particular, one reviewer expressed gratitude for the care provided to their father over a span of two and a half years, emphasizing the dedication of the staff who continually engaged with residents through various activities. The dimensions of care highlighted included regular checks for those needing assistance and an overall cheerful demeanor among staff members. These attributes seem to cultivate a warm community atmosphere where residents are treated with dignity; such sentiments could encourage families seeking a nurturing space for their loved ones.

However, not all experiences at Iroquois share this positive sentiment. Numerous reviews recount distressing situations resulting from perceived negligence and inadequate communication among staff members. For instance, several reviewers reported incidents where personal belongings were lost or mishandled—clothing items disappeared upon admission without resolution even after daily follow-ups from family members seeking answers. These complaints hint at larger issues within operational management that may affect overall resident care.

Furthermore, alarming accounts emerged regarding how patients were handled during their stay at Iroquois. One reviewer recounted a troubling experience involving their mother, whose condition allegedly deteriorated considerably due to neglect during her therapy period. They indicated that despite her need for physical rehabilitation following hospitalization, she received little support—resulting in severe dehydration and malnutrition shortly after discharge back home. Similar concerns arose about another relative experiencing significant declines in mobility and health without adequate medical intervention or monitoring.

Compounding these issues was an apparent lack of empathy exhibited by specific staff members, particularly noted during interactions with social workers who appeared dismissive towards family inquiries about patient needs or conditions. This insensitivity quickly became a point of frustration for several relatives trying to advocate on behalf of their loved ones. Criticism targeted not just individual caregivers but also facility administration as being disconnected from patient realities.

Ultimately, while some families commend Iroquois for its commendable facilities and dedicated caregivers who go out of their way to foster comfort and engagement among residents—other accounts starkly contrast this perspective by detailing mismanagement leading to distressing outcomes for many patients who required more intensive oversight during critical recovery phases. Such conflicting testimonies emphasize the importance of thorough research when selecting long-term care options while underscoring the necessity for healthcare facilities like Iroquois to address systemic flaws affecting both resident welfare and familial trust effectively.

As families navigate challenging decisions regarding eldercare, they must weigh these diverse experiences heavily before committing loved ones into any facility's hands while advocating fiercely for transparency and accountability among service providers—a crucial step toward ensuring safer environments in which vulnerable populations can thrive rather than suffer undue hardship due solely to inadequate oversight or resources deployed inadequately across various operational layers within such institutions.

Hospitals

• Specialists One Day Surgery (0.7 miles)
• Upstate Golisano After Hours Care (2.6 miles)
• Upstate University Hospital (2.6 miles)
• Syracuse VA Medical Center (3.2 miles)
• Suny Upstate Medical University University Hospital (3.2 miles)
• Crouse Promptcare (3.3 miles)
• Crouse Hospital: Human Resources (3.3 miles)

Physicians

• Dr Anne Barash, MD (0.7 miles)
• Orthopedics East (0.7 miles)
• DeRoberts Plastic Surgery (2.6 miles)
• Upstate University Hospital Community Campus (2.6 miles)
• Haxton Frances G MD (2.8 miles)
• The Vision Center (3.1 miles)
• Syracuse Gastroentrological Associates (3.3 miles)

Pharmacies

• Kinney Drugs (0.7 miles)
• Walgreens (1.9 miles)
• Kinney Drugs (2.4 miles)
• Syracuse Community Pharmacy (3.4 miles)
• Walgreens (3.6 miles)
• Gifford & West Pharmacy (3.9 miles)
• Wegmans (4.2 miles)

Parks

• Clark Reservation State Park (1.2 miles)
• Clinton Square (4.2 miles)
• Burnet Park (4.6 miles)

Restaurants

• Pfohl's Tavern (1.3 miles)
• McDonald's (1.5 miles)
• Gannon's Ice Cream (1.8 miles)
• Luigi's Restaurant (1.8 miles)
• Strong Hearts Cafe (3.8 miles)
• Eleven Waters (3.8 miles)
• John H Mulroy Civic Center (3.8 miles)

Places of Worship

• Islamic Society of Central New York Mosque (2.6 miles)
• May Memorial Unitarian Universalist Society (3.6 miles)
• Holy Cross Church (3.6 miles)
• Apostolic Church (4.4 miles)
• St Elias Orthodox Church (4.5 miles)

Transportation

• Centro Transit Hub (3.7 miles)
• Enterprise Rent-A-Car (4.5 miles)

Cafes

• Cafe Kubal (3.9 miles)
• Original Grain (4.1 miles)
• Tous Les Jours (4.3 miles)
• Starbucks (4.4 miles)