Brookside Multicare Nursing Center in Smithtown, NY
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Information last verified:
7 Route 25A, Smithtown, NY 11787
For more information about senior living options: (844) 490-3973
The rehab program is a positive experience with dedicated PT and OT who care about their patients; Lewis and Peter are specially recognized. The Brookside team is wonderful to work with, including Patty, Lisa, Nurse Alexa, SW Melissa and Palace, and the entire interdisciplinary team. Brookside Multicare Nursing Center is wonderful, with caring and attentive staff who truly go above and beyond; the facility is clean, welcoming, and communication with families is excellent. The professional, attentive, and compassionate care at Brookside makes a huge difference in recovery. The rehab department and nursing staff are consistently described as excellent, caring, and respectful. Brookside's admissions and concierge services are kind and helpful, with Natalie often going above and beyond. AnElisabeth is praised for unwavering support, professionalism, and genuine care. Brookside has helped many residents regain mobility and walk again through outstanding physical therapy.
The aids are hit or miss; some staff truly care about patients, while others do not. Some aides never answer pages or respond to nurses, leaving residents unattended. Medications are not consistently addressed on time, with scripts expiring or not communicated to doctors. The facility is dirty and poorly maintained, with peeling paint, strong odors, and infestations. The long-term wing is outdated, cramped, and in poor condition compared to private-pay areas. The staff is severely understaffed, leading to delayed care and neglected patients. Some staff are rude or unprofessional, and social workers are criticized for poor communication with families. The facility’s infection control and safety practices have failed, contributing to outbreaks and unsafe conditions. Communication with families is unreliable; important information is often not shared or is delayed.Brookside Multicare Nursing Center in Smithtown is best suited for older adults who need aggressive, goal-directed rehabilitation after surgery, stroke, or a significant medical event. The facility shines when a recovery-focused plan is driving the stay: a robust rehabilitation team, clear explanations from clinicians, and a care ethos that emphasizes progress and independence. In many reviews, the rehabilitation therapists and nursing staff on the therapy floors are described as capable, compassionate, and relentlessly focused on getting residents back on their feet. For families seeking tangible mobility improvements and a rehabilitation-heavy pathway back to daily life, Brookside can be an excellent match, provided the environment supports consistent, attentive care throughout the stay.
That said, Brookside is not the obvious pick for every situation. Alternatives deserve consideration for residents whose priority is a consistently clean, quiet, and well-staffed long-term living environment with predictable daily routines. Several accounts describe significant variability in caregiving quality across shifts and units, and a troubling contrast between the rehab wing and the long-term or dementia-focused wing. Families weighing Brookside should be prepared for a split experience: outstanding rehab progress and caring clinicians in some areas, paired with reports of understaffing, delayed responses, and conditions in other parts of the building that feel dated or poorly maintained. If a caregiver needs steady, attentive basic care around the clock, or if a dementia-heavy, long-term stay is anticipated, exploring other facilities with more consistent long-term satisfaction metrics is prudent.
On the upside, the most convincing pros center on the therapy program and the people delivering it. The rehab team, particularly physical therapy (PT) and occupational therapy (OT), is repeatedly praised for skill, patience, and creative programming. Names repeated in multiple reviews, therapy leads like Shawn, Danielle, Peter, and others, signal a cohesive, experienced group that pushes patients toward meaningful gains. The interdisciplinary team approach, including social workers and nursing staff, is noted as a strength when functioning smoothly. Language accessibility and patient education also stand out; patients who speak Spanish or other languages report that staff members explain procedures clearly and treat them with respect. When these elements align, Brookside delivers genuine, sometimes dramatic, improvements in mobility and confidence.
The flip side is equally undeniable. The cons 사람들이 wary about Brookside when contemplating a long-term stay or a highly regulated daily routine. A sizable share of reviews highlight inconsistent aide attentiveness and long delays in basic tasks, waiting for a bedpan, delays in getting off a bedpan, and times when call bells were not answered promptly. Medication management emerges as a recurrent concern: expired prescriptions, missed or delayed doses, and lapses that sometimes required patient or proxy advocacy to secure timely treatment. These issues feed into a broader pattern cited by some families: weekends or night shifts can be leaner, with fewer staff available to answer alarms or assist with basic needs, and the care quality can swing from day to night. Cleanliness and maintenance quality are another recurring theme; descriptions range from spotless, well-kept rooms to hallways with odors, peeling paint, and older, cramped long-term quarters. The most alarming anecdotes involve patients left unattended, soiled linens, or conditions that prompted families to move loved ones to other facilities; these reviews carry real weight for anyone choosing Brookside as a trusted partner in care.
To translate this into a practical decision, prepare to lean into Brookside as a rehab-first option while guarding against the risk of inconsistent daily care. If the goal is to restore mobility and regain independence, the rehab staff, supported by dedicated nurses and social workers, offers a credible path forward, with many residents reporting successful recoveries and gratitude for therapy-driven progress. Families should verify that the specific unit housing the loved one has staffing levels and routines that match the needs of the resident, especially on weekends. Before admission, request candid conversations with the Emerald Unit leadership and, where possible, speak with current residents and families about daily routines, meal warmth, and the speed of response to calls. Given the long-term concerns expressed by some reviewers, a parallel plan should be in place for ongoing oversight, regular family updates, and a clear escalation path if care standards slip.
In the end, Brookside Multicare presents a nuanced profile: a facility capable of extraordinary rehabilitation and deeply caring inpatient staff, anchored by a patient-focused therapy culture that yields real improvements. However, the spectrum of experience, from shining recovery stories to debilitating neglect allegations, means outcome predictability is not guaranteed. For families prioritizing rapid functional gains and a therapy-forward pathway, Brookside is worth pursuing with diligent, ongoing advocacy and a structured oversight plan. For those whose primary concerns are a pristine environment, unvarying daily care, and a long-term setting with consistently high standards, alternatives with stronger long-term performance histories should be seriously considered. If Brookside is chosen, approach the admission and ongoing stay with a clear, proactive communication strategy: insist on regular progress updates, demand prompt attention to any medical or hygiene concerns, and schedule periodic reviews of staffing coverage and unit conditions to ensure the care plan remains aligned with the resident’s needs.
353 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookside Multicare Nursing Center in Smithtown, NY is an exceptional assisted living community designed to offer a comfortable and enriching lifestyle for its residents. The community boasts a wide range of amenities and care services to ensure the well-being and satisfaction of each individual.
Residents can take advantage of the on-site beauty salon, where they can pamper themselves with various grooming and hairstyling services. The availability of cable or satellite TV in each apartment allows residents to enjoy their favorite shows and stay entertained. Additionally, community-operated transportation is readily accessible for those who need assistance getting to appointments or other destinations.
For those who are tech-savvy or want to stay connected with friends and family online, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style meals prepared by professional chefs, catering to special dietary restrictions if necessary. Alternatively, residents can utilize the kitchenette in their fully furnished apartments for personal meal preparation.
To promote an active lifestyle, Brookside Multicare Nursing Center provides a fitness room equipped with exercise equipment and fitness programs. There is also a gaming room available for recreational activities. Outdoor spaces including gardens provide opportunities for relaxation and enjoying nature.
Housekeeping services ensure that residents' living spaces are clean and tidy at all times. Move-in coordination is offered to make the transition into the community as smooth as possible. Private bathrooms in each apartment provide convenience and privacy.
Care services provided include 24-hour call system and supervision for added peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive the correct dosages at appropriate times. A mental wellness program supports emotional well-being.
Transportation arrangements cater to both non-medical needs as well as transportation to doctors' appointments when required.
Residents will find plenty of nearby options for entertainment and necessities, including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. In addition to the wide range of amenities and care services, concierge services are available to assist residents with any additional needs or requests.
With its comprehensive offerings and convenient location, Brookside Multicare Nursing Center in Smithtown, NY is an ideal choice for seniors seeking a comfortable and fulfilling assisted living community.
Brookside Multicare Nursing Center is located at 7 Route 25A, Smithtown, NY 11787 in Suffolk County, New York
Brookside Multicare Nursing Center on seniors.fyi includes 13 photos including images showing interior, decor, lighting, golf, lobby, waiting area, bright lighting, bedroom, and more.
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Interior
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Decor
Living Room
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Lighting
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Lobby
Healthcare
Rehabilitation
