Brookside Multicare Nursing Center

Pros

• AnElisabeth provided unwavering support, professionalism, and genuine care, making her an exceptional caregiver.
• The rehab services at the facility were excellent, contributing positively to the recovery process.
• Brookside Multicare staff treated residents with respect and made sure they felt comfortable during their rehabilitation journey.
• The nursing staff demonstrated top-notch care, always available to address concerns promptly.
• Recent renovations have improved the facility's appearance and amenities, creating a pleasant environment for recovery.
• Visitors consistently observed friendly and attentive staff members while interacting with residents.

Cons

• The facility was absolutely disgusting, with unprofessional staff and dirty conditions.
• Patients did not receive proper care, as they went without clean sheets or even a bath for days.
• Staff often ignored calls for assistance, leading to feelings of neglect among patients and their families.
• Short staffing resulted in inadequate care, including failure to reposition bedridden patients, leading to severe bedsores.
• Infection control was poor, contributing to the spread of Covid among residents.
• Personal belongings were lost during the stay, leaving families with nothing of their loved ones.

Review

In the realm of healthcare facilities, patient experiences can significantly vary, and this is certainly true for Brookside Multicare. Several reviews illustrate a stark contrast between commendable individual caregivers and systemic issues within the facility that have left families feeling underserved and distressed. One particularly glowing review highlights the dedication of a caregiver named AnElisabeth, expressing deep gratitude for her unwavering support, professionalism, and genuine care. The reviewer feels fortunate to have had her as a caregiver during a challenging period, specifically in Room E48. Such heartfelt mentions underscore the importance of individualized attention in caregiving roles.

Conversely, another review paints a very bleak picture of the facility’s overall conditions. The author describes an environment rife with neglect, cleanliness issues, and unprofessional staff behavior. The partner of this reviewer was undergoing rehabilitation at Brookside Multicare but faced neglect regarding basic needs like changing bedding or sanitizing the room. Medication distribution was erratic, occurring anywhere from 8 p.m. to 2 a.m., leading to a lack of proper care management that left patients feeling forgotten rather than cared for. This negligence extended to physical hygiene as well; after five days without a bath or consultation from medical professionals, this family member felt compelled to escalate concerns directly to the head nurse—a necessity that many patients may not have had the ability or support to pursue.

Despite such alarming realities, there are others who found positive results from their time at Brookside Multicare. For instance, one relative shared that their loved one received great care during two months of rehabilitation following a stroke. The family expressed appreciation for how respectfully and comfortably staff treated their relative throughout this difficult process. This portrayal stands in stark contrast to several other accounts but does indicate that pockets of exemplary care exist within what some describe as an otherwise substandard environment.

Another critical review raises serious concerns about the standard of care provided at Brookside Multicare regarding infection control measures and staffing levels. A family member lamented that they were not made aware prior to admission that staffing shortages would impact their father's treatment negatively—specifically concerning his turning and repositioning schedule which ultimately led to severe bedsores. Tragically, he died from COVID-19 contracted while residing at Brookside; this reviewer strongly criticized the facility for its handling of COVID-positive patients without appropriate safeguards.

In direct opposition to various negative assessments lies another satisfied family member whose mother receives "top-notch care" at Brookside Multicare. They commended the nursing staff for being available and responsive to any inquiries they had throughout the madre's stay—an acknowledgment that shines light on some positive interactions amidst broader critiques about institutional failings.

Finally, one cousin reported on their experience with Brookside while recovering from a broken hip over six weeks' time. They noted recent renovations making it visually appealing with features like waterfalls and putting greens amid common outdoor spaces—an added benefit contributing positively towards resident comfort during recovery phases. Each visit revealed friendly demeanor among staff members who seemed attentive and engaged with residents under their watchcare.

In conclusion, reviews for Brookside Multicare showcase divergent experiences reflecting both exceptional caregiving instances alongside glaring deficiencies in overall service delivery within the facility itself—a duality contributing significantly toward shaping perceptions about its quality as an option for rehabilitative care options moving forward into future considerations by prospective patients’ families seeking reliable resources amid complex health journeys.

Hospitals

• St Catherine of Siena Medical Center (0.6 miles)
• Main Lobby (6.2 miles)

Physicians

• Zwanger-Pesiri Radiology (1.1 miles)
• Northwell Health Imaging at Smithtown (1.8 miles)
• Dr Groth Pain Management (2.1 miles)
• Branch Pediatrics (2.2 miles)
• ProHEALTH East End Eye (2.3 miles)
• Endocrine Associates of Long Island (2.7 miles)
• Memorial Sloan Kettering Skin Cancer Center (2.9 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Kings Park Pharmacy (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.5 miles)

Restaurants

• Garden Grill (1.6 miles)
• Burger King (1.8 miles)
• Taco Bell (3 miles)
• McDonald's (3.1 miles)
• Bahama Breeze (4.4 miles)
• Dave & Buster's (4.5 miles)
• Miller's Ale House - Lake Grove (4.6 miles)

Cafes

• Starbucks (2.5 miles)
• Starbucks (3.3 miles)
• Nesconset Bagel Cafe (4.1 miles)
• Starbucks (4.6 miles)
• Starbucks (5.2 miles)
• Crazy Beans (5.3 miles)
• Starbucks (5.6 miles)

Parks

• Sunken Meadow State Park (2.8 miles)
• The Dog Park (4.2 miles)
• Avalon Park & Preserve (5.1 miles)
• The College Woods Park (5.8 miles)
• Brentwood State Park (6 miles)
• West Meadow Beach (6.8 miles)

Theaters

• AMC Stony Brook 17 (4.7 miles)
• AMC DINE-IN Huntington Square 12 (5.4 miles)
• Regal Ronkonkoma (6.7 miles)

Transportation

• LIRR - Ronkonkoma Station (6.8 miles)
• Mid Island Air Service (7.6 miles)