Brookside Multicare Nursing Center in Smithtown, NY
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7 Route 25A, Smithtown, NY 11787
For more information about senior living options: (844) 490-3973
Brookside Rehab Gym is top-notch, with a friendly, supportive, and highly skilled team. The Brookside rehab team and nursing staff are exceptionally caring and professional. Brookside provides customized care with patient, attentive staff. The admissions and concierge teams at Brookside are kind, helpful, and make the process seamless. Brookside's physical and occupational therapy help residents regain mobility and strength. Brookside's facilities are spotless and well-maintained by dedicated staff. Brookside's staff demonstrate compassion and support for both patients and families. The Brookside team consistently delivers outstanding care, leading to positive recovery outcomes. AnElisabeth is highly praised for unwavering professionalism and care.
The facility reportedly had peeling paint, a cockroach infestation, three patients crammed into a room, feces on the curtains, filthy bathrooms with human waste on the floor, and a broken fan. It was described as substandard and a real nightmare due to poor care and care delays, with retaliation when concerns were raised. Photos did not reflect reality; the place smelled dirty and looked like garbage, with residents neglected. The care was labeled absolutely horrible, with reports of not receiving needed care or timely attention and living conditions described as beyond disgusting. Families warned to avoid the place, citing poor care, neglect, and the need to call ambulances for medical attention. The facility was said to be understaffed and dirty, resulting in terrible care and staff not addressing residents' medical needs. The long-term wing was described as disgusting and outdated: cramped rooms, no air conditioning, dust, mold, and old equipment. Communication with families was poor, with phones often unanswered and social workers not returning calls or keeping families in the loop. There were reports of infection control failures, leading to COVID outbreaks and deaths, with residents contracting illnesses like pneumonia and dehydration.Brookside Multicare Center in Smithtown is best suited for families pursuing short-term, high?intensity rehabilitation with the goal of returning home. The property's strongest calling card is the rehabilitation ecosystem: a team of therapists and nurses who are repeatedly praised for skill, consistency, and a results-oriented approach. For patients who need aggressive PT/OT, wound care, and daily medical oversight to regain mobility after a fracture, stroke, or elective procedure, Brookside's rehab wing can deliver tangible gains and a timely discharge path when families stay engaged in the plan of care.
Those considering alternatives should weigh Brookside's mixed track record for long-term care and dementia management. Several reviews describe persistent issues in the non-rehab, long-term areas: outdated or cramped rooms, uneven cleanliness, and a sense that the facility splits into two very different experiences depending on the wing. Families facing ongoing, year-round care needs - especially for residents with advanced dementia or complex daily living requirements - may find the long-term side lacks the consistency, staffing stability, and environmental conditions expected in quality care environments.
The core pros - robust rehab capabilities, attentive nursing when staffing is adequate, and a highly committed support staff - largely offset the major cons when the focus is recovery. Therapists and nurses are repeatedly identified as competent, compassionate, and able to push patients toward meaningful functional gains. The best experiences come from engaged clinicians who coordinate with social workers and discharge planners, ensuring that progress translates into real mobility and independence. Yet this upside hinges on steady staffing and effective communication, two areas where reviews show significant variance across shifts and units.
Where Brookside struggles, the consequences are tangible: inconsistent call coverage, reports of rooms and facilities that feel neglected, and long waits for basic services. Several families recount episodes of room conditions, odors, and delayed care that undermine trust and safety. In the long-term wing, residents sometimes appear to be left unattended, with reports of inadequate assistance and difficulties obtaining timely medical attention. Food quality and dining experience also surface as uneven, with occasional warmth and variety lacking in some reviews. Taken together, these factors create real risk for residents who require reliable, daily oversight rather than episodic, rehab-focused interventions.
For families deciding whether Brookside fits, a practical playbook helps maximize outcomes. Prioritize admission to the rehab-focused Emerald unit and insist on a clear, written rehabilitation plan with measurable milestones. Proactively schedule regular family conference calls with the care team and social workers, and request direct lines of communication to nursing leadership for timely escalation. On tours, probe the cleanliness of rooms, the responsiveness of front-desk and nursing staff, and the consistency of staffing on nights and weekends. If dementia or long-term chronic care is the primary need, compare Brookside's long-term experience against peers with stronger track records in ongoing daily care, infection control, and environmental upkeep.
Brookside can be an excellent choice for families who value a strong rehabilitation culture and are prepared to be vigilant advocates. The facility consistently earns praise for the quality of its therapists, the competence of its wound-care teams, and the personal dedication of caregivers who help patients rebuild strength and confidence. However, the inconsistent performance in long-term care areas means alternatives should be seriously considered for residents whose needs extend beyond a finite rehab stay. In the search for balance between aggressive recovery and steady, compassionate daily care, Brookside delivers on recovery while signaling clear red flags for sustained, long-term residency.
353 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookside Multicare Nursing Center in Smithtown, NY is an exceptional assisted living community designed to offer a comfortable and enriching lifestyle for its residents. The community boasts a wide range of amenities and care services to ensure the well-being and satisfaction of each individual.
Residents can take advantage of the on-site beauty salon, where they can pamper themselves with various grooming and hairstyling services. The availability of cable or satellite TV in each apartment allows residents to enjoy their favorite shows and stay entertained. Additionally, community-operated transportation is readily accessible for those who need assistance getting to appointments or other destinations.
For those who are tech-savvy or want to stay connected with friends and family online, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style meals prepared by professional chefs, catering to special dietary restrictions if necessary. Alternatively, residents can utilize the kitchenette in their fully furnished apartments for personal meal preparation.
To promote an active lifestyle, Brookside Multicare Nursing Center provides a fitness room equipped with exercise equipment and fitness programs. There is also a gaming room available for recreational activities. Outdoor spaces including gardens provide opportunities for relaxation and enjoying nature.
Housekeeping services ensure that residents' living spaces are clean and tidy at all times. Move-in coordination is offered to make the transition into the community as smooth as possible. Private bathrooms in each apartment provide convenience and privacy.
Care services provided include 24-hour call system and supervision for added peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive the correct dosages at appropriate times. A mental wellness program supports emotional well-being.
Transportation arrangements cater to both non-medical needs as well as transportation to doctors' appointments when required.
Residents will find plenty of nearby options for entertainment and necessities, including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. In addition to the wide range of amenities and care services, concierge services are available to assist residents with any additional needs or requests.
With its comprehensive offerings and convenient location, Brookside Multicare Nursing Center in Smithtown, NY is an ideal choice for seniors seeking a comfortable and fulfilling assisted living community.
Brookside Multicare Nursing Center is located at 7 Route 25A, Smithtown, NY 11787 in Suffolk County, New York
Brookside Multicare Nursing Center on seniors.fyi includes 13 photos including images showing interior, decor, lighting, golf, lobby, waiting area, bright lighting, dining, and more.
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