The Arbors at Islandia - East and West in Hauppauge, NY

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  • Interior

    A spacious and elegantly decorated restaurant dining room with neatly arranged tables and chairs.
  • Decor

    Cozy bedroom with a neatly made bed and tasteful decor.
  • Living Room

    A cozy living room corner featuring two patterned chairs flanking a wooden side table with a lamp.
  • Building

    A scenic outdoor area featuring wooden gazebos, lush green grass, and a white picket fence in front of a building.
  • Bedroom

    A cozy bedroom with a plaid-patterned bedspread and stylish decor.
  • Trees

    A beautifully landscaped park with gazebos and a winding pathway, surrounded by springtime blossoms.
  • Windows

    A well-decorated bedroom with a wooden bed frame, white bedding, and blue accent pillows. A large window with dark curtains allows natural light to fill the space.
  • Dining

    A cozy dining area with neatly arranged tables and chairs, complete with tablecloths and elegant decor.
  • Artwork

    A modern bedroom with elegant furnishings and decor.
  • Seating Area

    A modern and inviting lobby seating area with comfortable chairs and a coffee table.
  • Floor Plan

    A modern studio apartment showcasing its interior design, layout, and decor.
  • Bathroom

    A clean and well-organized bathroom with a countertop, sink, mirror, and neatly arranged towels.
  • Wall Art

    A cozy home decor setup featuring a vase with greenery, a welcoming 'hello' sign, and candles on a stylish console table.
  • Painting

    A cozy living room setup with a black sofa, decorative pillows, and a patterned tablecloth.

The Arbors at Islandia - East and West in Hauppauge, NY

1515 Veterans Memorial Hwy, Hauppauge, NY 11749

For more information about senior living options: (844) 490-3973

4.2 from 103 reviews
5 stars
67
4 stars
19
3 stars
3
2 stars
1
1 stars
13

Assisted Living Memory Care

The Arbors at Islandia - East and West Costs & Pricing

The Arbors at Islandia - East and West offer competitive pricing for their room types when compared to the broader market in Suffolk County and New York State. For a semi-private room, the cost is set at $3,700 per month, slightly below the county average of $3,706 and significantly lower than the state average of $4,389. In terms of one-bedroom accommodations, residents will find a monthly charge of $5,300, which is more affordable than both Suffolk County's average of $5,646 and the state median of $4,307. Similarly, studio apartments are priced at $5,600 per month; this figure exceeds the county average of $5,129 but remains above New York's statewide standard of $4,532. Overall, while some costs may be higher than local averages for certain room types, The Arbors at Islandia - East and West maintain a range that appeals to potential residents looking for quality senior living options in a competitive market.

Floor plansThe Arbors at Islandia - East and WestSuffolk CountyNew York
Semi-Private$3,700$3,706$4,389
1 Bedroom$5,300$5,646$4,307
Studio$5,600$5,129$4,532

Overall Review of The Arbors at Islandia - East and West

Pros

  • pro The staff are incredibly kind, friendly, and attentive, and they truly treat residents like family.
  • pro The facility is clean, well-maintained, and safe, providing families with great peace of mind.
  • pro There are many activities offered and the outdoor space is beautiful, giving residents enjoyable ways to spend time.
  • pro The meals are high quality, and the food is described as delicious with plenty of choices.
  • pro The community feels like home - warm, welcoming, and supportive.
  • pro The wellness and case-management teams are professional, caring, and thorough in their oversight.
  • pro Staff communicate with families and keep them informed about residents' health and needs.
  • pro Transitions into the Arbors are smooth, with staff helping families and residents settle in comfortably.
  • pro Leadership and staff are repeatedly praised for going above and beyond to meet residents' needs.

Cons

  • pro The safe care unit is beyond negligent and unsanitary.
  • pro The management at Islandia East is inept or simply doesn't care.
  • pro Some caregivers are terrible - cold, do not assist in dressing, and even vape in residents' rooms.
  • pro Price increases are staggering.
  • pro There is no nurse on staff, and Wellness is not medically certified to make an assessment.
  • pro The doctor they contract with spends little time with residents, is hard to reach, and is not very friendly.
  • pro The decor and grounds could use updating.

Review

The Arbors at Islandia (East and West) is best suited for families seeking a lively, home?like senior community where engagement, warmth, and inclusive pricing are the core selling points. It works well for memory?care or transitioning residents who benefit from structured activities, regular social contact, and a strong sense of community. Families that want convenient access to bus trips, outings, and a robust activity calendar will find the environment particularly appealing, and those prioritizing clear family communication and visible staff involvement will feel at home here.

That said, alternatives deserve consideration for residents who require constant, high?acuity medical oversight or who have had serious concerns about care quality in memory?care settings. Some reviewers flag experiences suggesting gaps in supervision, medication handling, or nurse?level medical support, and a few families question overall care consistency in the Safecare units. For anyone with significant medical complexity, frequent hospitalizations, or a need for unwavering, on?the?clock nurse coverage, exploring other communities with deeper on?site medical resources may be prudent. Tight budgets or sensitivity to sharp price changes are also reasons to look elsewhere.

The strongest positives - caring, personable staff; consistently clean facilities; abundant daily activities; plenty of opportunities for resident interaction; and a strong, family?sensitive culture - tend to offset the concerns in many cases. The Arbors earns credibility from repetitively praised dining quality, restaurant?style service, well?maintained spaces, and proactive family updates. In addition, the wellness center and coordinated health oversight give families confidence that health monitoring and routine care are integrated into daily life, not added on as an afterthought. When care is good, it's obvious in engagement, friendship among residents, and smooth transitions between home and community life.

Yet the cons cited by some families cannot be entirely dismissed. Reports of staffing strain, occasional lapses in attentiveness, and inconsistent communication between departments highlight a real risk of uneven care delivery. Instances of dehydration, medication oversights, or delayed responses in certain units underscore the need for careful due diligence - especially for memory?care residents who depend on reliable supervision. Price sensitivity also figures prominently; several families note meaningful increases over time, even as they acknowledge the value of inclusive services that reduce extra charges compared with other facilities. These tensions matter because they shape day?to?day experiences more than any single amenity.

East versus West requires a nuanced approach. East Islandia is frequently highlighted for its memory?care focus, with families emphasizing engaged programming and strong transitions for dementia residents. West Islandia's transitions unit is described by some as a solid option for secure dementia care, while other reviews warn about interpersonal dynamics that can feel challenging. The practical takeaway: tour both campuses with a pointed checklist - staff ratios at night, on?site nursing coverage, medication protocols, incident reporting, and how activities are tailored to memory?care residents. The right fit often hinges on the specific unit, the individual resident's needs, and the current leadership's responsiveness.

In the end, The Arbors at Islandia presents a compelling value proposition for families prioritizing a warm, active, socially rich environment with inclusive pricing and attentive staff. It excels when the goal is social vitality, consistent family communication, and visible daily care that keeps residents engaged and at ease. It is less ideal for families needing ironclad medical oversight or for those who have experienced or anticipated frequent care failures. The prudent path is a disciplined, first?hand evaluation: see East and West in person, speak with wellness leadership and front?line caregivers, and scrutinize how care plans, medication management, and emergency protocols are actually implemented. When a resident thrives on interaction, purposefully designed activities, and a sense of belonging, The Arbors can be a true home; when medical acuity or ultra?tight staffing consistency is non?negotiable, alternatives deserve serious consideration.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Island - MacArthur (5 miles away) Long Island - MacArthur (5 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Happy hour Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
  • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
  • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
  • Other religious services Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
  • Wine tasting Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.

Description

The Arbors at Islandia - East and West is an assisted living community located in Hauppauge, NY. Specializing in memory care, our community provides a secure and supportive environment for individuals with Alzheimer's disease or other forms of dementia.

Our residents enjoy a variety of amenities designed to enhance their quality of life. They can participate in activities on-site such as cooking classes, karaoke, and educational speakers. We also offer day trips and outings to nearby attractions. Additionally, devotional services are available both on-site and off-site for those who wish to engage in spiritual activities.

The community features comfortable indoor and outdoor common areas for residents to socialize and relax. Our dedicated staff is trained in providing specialized care for residents with incontinence needs, ensuring their comfort and well-being. Medication management services are also provided to ensure the proper administration of medications.

Meals are provided in a restaurant-style dining setting, offering delicious options for every palate. Room service is available for those who prefer dining in the privacy of their own rooms.

Located conveniently close to several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals, our community offers easy access to essential services and entertainment options.

At The Arbors at Islandia - East and West, we strive to create a warm and welcoming environment where our residents can feel at home while receiving the care they need.

Nearby Places of Interest

Hauppauge, New York is a well-equipped neighborhood with convenient access to essential services for senior living. Within close proximity, there are several reputable physicians including Northwell Heath Family Medicine and Memorial Sloan Kettering Skin Cancer Center, ensuring quality healthcare options. Additionally, the area offers a variety of dining options such as Dave & Buster's and Garden Grill for enjoyable meals out. Pharmacies like Walgreens and CVS provide easy access to medications and healthcare supplies. For leisure activities, residents can visit parks like Brentwood State Park or Bayard Cutting Arboretum, or catch a movie at Regal Ronkonkoma or AMC Stony Brook 17 theaters. With transportation options including LIRR stations and Long Island MacArthur Airport nearby, Hauppauge is a convenient location for seniors looking for a comfortable and accessible community to call home.

Physicians

  • Northwell Heath Family Medicine (0.2 miles)
  • ENT and Allergy Associates (0.4 miles)
  • Memorial Sloan Kettering Skin Cancer Center (1.3 miles)
  • Doc Care (1.8 miles)
  • Suffolk Medical Center (1.9 miles)
  • Endocrine Associates of Long Island (2.9 miles)
  • Zwanger-Pesiri Radiology (3 miles)

Restaurants

  • Dave & Buster's (0.6 miles)
  • McDonald's (1.7 miles)
  • Out of the Park Burgers (2.8 miles)
  • Taco Bell (3.1 miles)
  • Garden Grill (3.3 miles)
  • McDonald's (3.7 miles)
  • Burger King (4.1 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.3 miles)

Cafes

  • Starbucks (1.3 miles)
  • Starbucks (1.4 miles)
  • Nesconset Bagel Cafe (2.5 miles)
  • Starbucks (5.3 miles)
  • Starbucks (5.3 miles)
  • Starbucks (5.7 miles)
  • Starbucks (5.8 miles)

Parks

  • The College Woods Park (2.5 miles)
  • Brentwood State Park (4.7 miles)
  • Bayard Cutting Arboretum (5.3 miles)
  • Sunken Meadow State Park (6.4 miles)

Transportation

  • LIRR - Ronkonkoma Station (4.1 miles)
  • Mid Island Air Service (4.4 miles)
  • Baggage Claim (4.8 miles)
  • Long Island MacArthur Airport (ISP) (4.8 miles)
  • TSA Security Check Point (4.9 miles)
  • Deer Park Station Lirr (6.4 miles)

Hospitals

  • St Catherine of Siena Medical Center (4.5 miles)

Theaters

  • Regal Ronkonkoma (4.9 miles)
  • AMC Stony Brook 17 (5.4 miles)
  • Island 16 Cinema de Lux (6.7 miles)

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  • dementia careMemory Care Pathways: A Holistic Guide to Dementia Support

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  • sundown syndromeComprehending Evening Confusion in Dementia: Causes, Manifestations, and Support

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