Park Lake Rest Home

Pros

• The facility is clean, beautiful, and inviting, with a lake view across the street.
• The staff are caring, compassionate, and consistently go above and beyond to meet residents' needs.
• Admissions and visits are described as welcoming, with friendly, helpful front desk and admissions staff.
• Residents receive attentive, personalized care from nurses, aides, case managers, and other staff.
• The executive team is knowledgeable, responsive, and dedicated to residents' well-being.
• There are plenty of engaging activities and trips that residents enjoy.
• Rooms and public spaces are comfortable, well-maintained, and improvements have made the environment inviting.
• Families express gratitude for the care, professionalism, and warmth shown by staff.
• The facility offers a tranquil lakeside setting that residents and families value.
• Staff members are frequently praised by name for their helpfulness and kindness.

Cons

• A reviewer claimed that a resident went a month without being bathed and had several strokes, and advised not to send loved ones there.
• One commenter described the facility as a little worn looking, noting wear and discoloration on white surfaces that would benefit from repainting.

Review

The experiences shared about Lakeshore/Lakeshore Amber Court paint a picture of a clean, bright, and welcoming campus that many families feel confident recommending for loved ones who need full-time care. Reviewers consistently note a facility that is well-maintained and visually appealing, with a standout feature being its lakeside location across from a beautiful lake. The front entrance and common areas are described as bright, inviting, and thoughtfully designed, with residents and visiting family members often remarking on the scenic views and the sense that the place feels like a reassuring home away from home. Relatively few critiques surface about the environment itself, though one review tempers the otherwise glowing impressions by noting wear on white surfaces and suggesting a repaint to restore an even crisper look.

A recurring theme across the testimonials is the character of the staff. Time and again residents and their families emphasize that the people who work there are caring, patient, friendly, and genuinely invested in each resident's well-being. Families speak of staff members who go out of their way to help, guide, watch over, and protect residents, treating them with respect and compassion. The admissions process is frequently highlighted as positive, with Lori, the director of Admissions, singled out for warmly welcoming interactions that immediately put families at ease. The sense of being welcomed is echoed by multiple front-desk and frontline staff, including Kiara and Laura, and several reviewers describe staff members by name, underscoring a feeling of familiarity and dependable care.

Within the broader team, the leadership and case management are praised for knowledge, accessibility, and a family-like approach. Executive staff are described as knowledgeable and helpful, and case managers such as Jessica, Danielle, Denise, and Megha receive particular praise for their responsiveness, persistence, and dedication. Jessica is noted for treating residents like family and for going above and beyond to ensure needs are met. Danielle and Denise are repeatedly commended for steady communication, patience, and a hands-on approach to coordinating care. Megha, who handles paperwork and finances, is highlighted for her availability and proactive assistance, while Lori in admissions is called friendly and helpful in guiding families through the process. The collaborative effort among medical staff - Gladys and Janice in medical, Debbie in housekeeping, and Lamont from maintenance - is also celebrated for delivering reliable, compassionate service and for keeping the daily operations running smoothly.

Individual stories reinforce these impressions with vivid details of care and warmth. Families recount moments when their loved ones appeared happier and more engaged, whether after settling in or during the early days of care. One review notes a grandfather who has been living there for months and is described as very happy, with the facility's cleanliness and staff friendliness standing out. Another account describes a mother's first night as being met with attentiveness across "every single employee" encountered during visits, and the sentiment that staff remember residents by name and treat newcomers like family. Several accounts also emphasize the variety and warmth of interactions, including how staff address residents cheerfully and with personal recognition, which contributes to a sense of belonging and security.

Engagement and activity are additional pillars in many reviews. Residents are described as benefiting from numerous activities and trips, with staff and volunteers organizing enjoyable opportunities that residents eagerly participate in. While one reviewer notes that activities could be increased and mentions a newer staff member needing time to acclimate, the overall tone remains that the facility offers meaningful programs and a community where residents can stay socially connected. The sense that staff members are approachable - whether through planned activities, casual conversations, or assistance with daily tasks - permeates several testimonials, contributing to the overall feeling of a supportive and lively environment.

Despite the overwhelmingly positive sentiment, one review raises a serious concern about care practices. It describes a scenario in which a male resident reportedly went a month without being bathed and subsequently experienced strokes, with a strong urging not to send loved ones to the facility. This stark contrast to the others serves as a sobering reminder that, like any care setting, there can be critical lapses that require attention and accountability. The emphasis in the other reviews on consistent, compassionate care and strong staff engagement makes this report stand out as an important outlier - one that readers may weigh alongside the many affirming stories of dedication and quality care.

In sum, the prevailing narrative portrays Lakeshore Amber Court as a clean, well-appointed facility with a beautiful lakeside setting and a deeply caring staff. Families repeatedly express gratitude for attentive nurses, competent case managers, responsive front-desk teams, and the everyday warmth that helps their loved ones feel at home. While there are occasional notes about improvements in activities or physical upkeep, the consensus across reviews is one of trust, appreciation, and reassurance that their loved ones are in capable, compassionate hands, with many families highlighting specific staff members by name who made a meaningful difference in their loved one's experience.

Located in Lake Ronkonkoma, New York, this area offers a variety of amenities and services that cater to senior living. With several physicians' offices nearby, such as AdvantageCare Physicians and Endocrine Associates of Long Island, seniors have easy access to medical care. There are also pharmacies like CVS and Walgreens within a short distance. For dining options, there are familiar chains like McDonald's and Applebee's, as well as more casual choices like Taco Bell and Smokey Bones Bar & Fire Grill. Transportation is convenient with the LIRR Ronkonkoma Station and Long Island MacArthur Airport nearby. Additionally, entertainment options include Regal Ronkonkoma theater and parks like College Woods Park for leisure activities. St Catherine of Siena Medical Center is close by for any emergency medical needs. Overall, this area provides a blend of necessary services for seniors looking for a comfortable and convenient living environment.

Physicians

• AdvantageCare Physicians (1.1 miles)
• First Choice Medical (2.3 miles)
• Island Medical Care (2.6 miles)
• Orlin & Cohen Orthopedic Group (2.6 miles)
• Endocrine Associates of Long Island (2.7 miles)
• ProHEALTH East End Eye (3.2 miles)
• Branch Pediatrics (3.2 miles)

Restaurants

• McDonald's (1.2 miles)
• Taco Bell (1.6 miles)
• Smokey Bones Bar & Fire Grill (1.6 miles)
• Taco Bell (2.5 miles)
• Miller's Ale House - Lake Grove (2.6 miles)
• Applebee's (2.7 miles)
• Bahama Breeze (2.8 miles)

Cafes

• Nesconset Bagel Cafe (1.2 miles)
• Starbucks (1.9 miles)
• Starbucks (3.7 miles)
• Starbucks (3.8 miles)
• Starbucks (4.8 miles)
• Starbucks (5.9 miles)
• Student Activities Center (6.3 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3 miles)

Transportation

• LIRR - Ronkonkoma Station (1.6 miles)
• Mid Island Air Service (2.7 miles)
• Baggage Claim (2.9 miles)
• Long Island MacArthur Airport (ISP) (2.9 miles)
• TSA Security Check Point (2.9 miles)
• Sayville LIRR (6.2 miles)

Theaters

• Regal Ronkonkoma (1.9 miles)
• AMC Stony Brook 17 (3.6 miles)
• Island 16 Cinema de Lux (3.7 miles)

Parks

• The College Woods Park (5.1 miles)
• Selden Dog Park (5.9 miles)
• Avalon Park & Preserve (6.3 miles)
• Bayard Cutting Arboretum (6.3 miles)

Hospitals

• St Catherine of Siena Medical Center (5.8 miles)
• Main Lobby (5.9 miles)